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PARKROYAL COLLECTION Kuala Lumpur

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Rooftop terrace - PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)
Exterior - PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)
Hot tub, body treatments, aromatherapy, hot stone massages - PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)
Restaurant - PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)
Lobby - PARKROYAL COLLECTION Kuala Lumpur (Kuala Lumpur)
Luxury
5.0 star property
8.8

Excellent

Urban oasis with rooftop terrace

Verdant tropical gardens surround the renovated pool area, creating a serene oasis in Bukit Bintang's shopping district. Guests can enjoy evening cocktails at two stylish bars or the poolside lounge. The St. Gregory Spa offers rejuvenating treatments like aromatherapy to complete your day.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier King

9.0 out of 10
Wonderful
(29 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier Double Double

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club King

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier King

9.0 out of 10
Wonderful
(15 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Double Double

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe King

8.4 out of 10
Very good
(32 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe Twin

7.4 out of 10
Good
(18 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Twin

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Signature Family Suite

Signature Family Suite | Children's theme room

Signature Family Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Urban Deluxe Queen

Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe Queen

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Signature Family Suite

Children's theme room

Signature Family Suite

  • City view
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Signature Suite

Signature Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Signature Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Lifestyle Premier Suite

Lifestyle Premier Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for PARKROYAL COLLECTION Suite

PARKROYAL COLLECTION Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

PARKROYAL COLLECTION Suite

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Near a metro station, PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a walkable area in Kuala Lumpur with great shopping. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. The Exchange TRX and Mitsui Shopping Park LaLaport are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Berjaya Times Square
    Berjaya Times Square
    3 min walk - 0.2 miles
  • Changkat Bukit Bintang
    Changkat Bukit Bintang
    3 min walk - 0.2 miles
  • View of Kuala Lumpur Skyline from top of a building KL tower KLCC Tun Razak Exchange TRX
    The Exchange TRX
    5 min walk - 0.3 miles
  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    7 min walk - 0.4 miles
  • Kuala Lumpur Tower
    Kuala Lumpur Tower
    3 min drive - 1.5 miles

Getting around

  • Bukit Bintang Station
    2 min walk
  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah)
    33 min drive

Restaurants

  • Kurata Japanese Fine Dining
    1 min walk
  • The Chicken Rice Shop
    1 min walk
  • Starbucks
    1 min walk
  • Damok Kitchen 大漠冰室
    4 min walk
  • Auntie Anne's
    4 min walk

About this property

PARKROYAL COLLECTION Kuala Lumpur

Luxury hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and Mitsui Shopping Park LaLaport, PARKROYAL COLLECTION Kuala Lumpur provides a poolside bar, a rooftop terrace, and a shopping mall on site. Treat yourself to a deep-tissue massage, aromatherapy, or a facial at St Gregory Spa, the onsite spa. Be sure to enjoy a meal at Thyme All-Day Dining, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks at this hotel include:
  • An outdoor pool along with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, wedding services, and a porter/bellhop
  • Luggage storage, tour/ticket assistance, and laundry services
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 527 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries, and hair dryers
  • 50-inch Smart TVs with premium channels
  • Free infant beds, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 6.60 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas

Family friendly

  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 162 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 6.60 per day
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 162 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does PARKROYAL COLLECTION Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is PARKROYAL COLLECTION Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 6.60 per day. Valet parking is available for MYR 40 per day.

What time is check-in at PARKROYAL COLLECTION Kuala Lumpur?

Check-in begins at 3:00 PM.

What time is check-out at PARKROYAL COLLECTION Kuala Lumpur?

Check-out is at noon.

Where is PARKROYAL COLLECTION Kuala Lumpur located?

Located in Bukit Bintang, this luxury hotel is within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur, and The Exchange TRX. Mitsui Shopping Park LaLaport and KLCC Park are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PARKROYAL COLLECTION Kuala Lumpur Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 551 out of 967 reviews
Rating 8 - Good. 253 out of 967 reviews
Rating 6 - Okay. 100 out of 967 reviews
Rating 4 - Poor. 41 out of 967 reviews
Rating 2 - Terrible. 22 out of 967 reviews

Reviews

Verified

10/10 Excellent

Taha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest service and concierge was very helpful, property location is amazing
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in KL. location is perfect, hotel is spotless and staff are amazing. I joked about how small the coffee cups were at breakfast and they went out and found me a mug. If you can stretch to a Club room it’s worth every penny as the Club Lounge for breakfast and evening cocktails is amazing.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and clean in a great location. The food was amazing and the staff could not have been more delightful. I would definitely recommend this hotel for all including families
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Sarwansingh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location within walking distance to downtown. The staff was incredibly welcoming, especially the front desk staff . Our room was spotless and the breakfast buffet was ok and not the best .
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Maysaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a very convenient location, making it easy to access key areas. The staff are professional, friendly, and provide good service throughout the stay. Amenities are adequate and meet basic needs. Overall, it was a pleasant stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Shelagh

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful, the rooms were spotless , a great stay
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the room was clean the staff were awesome. I used grab for my ride which was very convenient I don’t think they had an airport shuttle. My only issue is the tv did not have really good channels compared to the other hotels I stayed at and I had a hard time adjusting the a/c temperature
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Perfect Location, close to all the great spots. Excellent staff, very clean. I will definitely stay here again with my kids.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Great location - 5 minute walk to Berjaya Time Square (great for affordable shopping) and 10 minutes to Jalan Alor Street Food with plenty of other shops along the way. Staff and amenities were fantastic :) Would stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Really nice. Friendly staff; excellent location
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Kurt

Liked: Cleanliness, amenities, property conditions & facilities
Clear rooms, close to everything, staff are friendly and helpful
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Terence

Liked: Cleanliness, amenities, property conditions & facilities
The check in was very efficient, the room was very clean, the breakfast was excellent and on par with Shangri'la standard for both variety and tastes. Above all the hotel staff were all very pleasant n approachable, Strongly recommended to stay here,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Royston

Liked: Cleanliness, staff & service, amenities
Nice area and the room was excellent
Stayed 1 night in Sep 2025
Verified

8/10 Good

M

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly, pleasant stay and great location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities
Great location, comfortable bed though space around bed felt slightly cramped.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great service and good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities
Wonderful staff. Amazing room. Great amenities. Awesome breakfast (but go early as it gets busy real quick!). Perfect location.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Royston

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and felt very fresh. Service provided by the staff was amazing. Overall, I had a very comfortable stay and Parkroyal Collection KL had left me a very good impression and had satisfied me beyond my expectations. I will certainly stay there again during my next visit!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breaky choices and it was lovely to relax in and around the pool after going out nearby. I do think the pool area needs more umbrellas for shade options. Housekeeping staff were wonderful, friendly and thought of everything we needed before we even asked. Kader in particular stood out for his professional demeanour, helpfulness and friendliness. We will be back again and recommending to friends.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rosalind Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
I had a room with an amazing view overlooking the pool. Double glazing meant there was no noise from outside (but guests above me were a bit noisy!) Breakfast was incredible - so many choices. Staff were so friendly, professional and polite. Location great - a very short walk to the monorail.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff all around and housekeeping did a great job in cleanliness
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Clean room and the staff were very courteous and helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kim Lin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very comfy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Roma

Liked: Cleanliness, staff & service, amenities
Clean, beautiful and modern room. Comfortable bed and temperature control. Loved having the filtered water spout in our room to refill our water bottles. Great variety for breakfast. Excellent location for all the sights. Will definitely check out this chain when travelling to different places.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Great location, modern comfortable hotel. Clean rooms. However had to change rooms due to aircondition not working. Handled well with upgraded room.
Stayed 3 nights in Jan 2026