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Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, 5-minute walk to Pavilion Kuala Lumpur

Choose dates to view prices

Novotel Kuala Lumpur City Centre offers a peaceful escape in the bustling capital. Unwind with spa treatments, savor international dishes at The Square, and cool off in the outdoor pool. Enjoy free in-room WiFi and attentive staff who impress guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(35 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • Kuala Lumpur Convention Centre - 3 min walk - 0.2 miles
  • Suria KLCC Shopping Centre - 7 min walk - 0.4 miles
  • KLCC Park - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Restoran Hussain Bistro - ‬2 min walk
  • ‪Koryori ENOSHIMA - ‬1 min walk
  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Minf Houze (Vegan Cafe) - ‬3 min walk
  • ‪Franco - ‬3 min walk

About this property

Novotel Kuala Lumpur City Centre

Upscale hotel near Pavilion Kuala Lumpur
Located close to Petronas Twin Towers and Kuala Lumpur Tower, Novotel Kuala Lumpur City Centre provides dry cleaning/laundry services, car rentals on site, and a bar. Indulge in reflexology, a body scrub, and aromatherapy at The Zen Spa, the onsite spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a health club and a business center.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a computer station, and luggage storage
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 302 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch TVs with satellite channels
  • Free infant beds, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 13 2025 to October 23 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 165 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 165 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Does Novotel Kuala Lumpur City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM. The pool will be unavailable from October 13 2025 to October 23 2025 (dates subject to change).

Is Novotel Kuala Lumpur City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per stay. Limited spots are available.

What time is check-in at Novotel Kuala Lumpur City Centre?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Novotel Kuala Lumpur City Centre?

Check-out is at noon. Late check-out is available for a fee.

Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 210 per vehicle applies.

Where is Novotel Kuala Lumpur City Centre located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street Market are also within 2 mi (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 9 minutes.

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Reviews

Novotel Kuala Lumpur City Centre Reviews

7.8

Good

7.6

Cleanliness

9.0

Location

8.0

Staff & service

8.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 295 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 204 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

10/10 Excellent

Hemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and well-maintained. The breakfast had a wide variety and was very satisfying.
Stayed 3 nights in Aug 2025

10/10 Excellent

Thevar Thiro Selvan

Liked: Staff & service, amenities, property conditions & facilities
Very convenient and safe.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025

10/10 Excellent

Choong Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The beds are very uncomfortable. Overall the stay was okay.
Stayed 5 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel KL was well situated accross the road from the Pavillion Mall and a 9 minute walk to Bintang Buket or the Twin Towers . Good value for money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 Rooms for 3 Nights. Overall Service quality was great. Breakfast spread was excellent, staff was very helpful and did whatever they could to make our stay pleasant. Overall a great stay and pleasant experience - 5 star in Room Quality, Amenities, Dining Options and overall service quality
Stayed 3 nights in May 2025

8/10 Good

SUNIL RAJ

Decent hotel to stay
Stayed 3 nights in Jul 2023

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 6 nights in Aug 2025

4/10 Poor

siew wah

Liked: Cleanliness
Disliked: Property conditions & facilities
Lift noise every 15secs as executive room is behind the lift wall. Cant sleep and asked for a change room but was given a downgraded room. No compensation on my room charges. Disappointed with hotel manager arrangement.
Stayed 2 nights in Oct 2025

6/10 Okay

Shih Wen

Liked: Cleanliness

Dine / Shop

Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024

8/10 Good

John

The stay was ok
Stayed 6 nights in Apr 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Convenient and accessible to most malls and restaurants
Stayed 6 nights in Jan 2024

8/10 Good

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with friendly staff , It’s right on the Heart of Kuala Lumpur, Everything are in waking distance
Stayed 3 nights in Oct 2023

8/10 Good

Sock Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
spacious restaurant for morning breakfast
Stayed 1 night in Jun 2022

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to everything in the city centre
Stayed 4 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Good location to everything, 10 min walk from a huge shopping centre and about 20 mins walk from the twin towers, 7/11 is also located right outside the hotel. The property was clean and tidy, shower however needs resealing as water tends to leak from it. Staff was slow when checking in and I had to pay an additional "tourists fee" without prior acknowledgement (it was only £2 for 1 night, but it was unexpected and unpleasant) Overall I was satisfied
Stayed 1 night in Jul 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great area, not much to complain about except for breakfast which is pretty standard the only problem with the breakfast is it takes them forever to replace empty items and very often you have to ask. Wonderful pool.
Stayed 4 nights in Mar 2025

8/10 Good

arefin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel with very friendly staff. only thing I would suggest is having a more extensive menu from the restaurant and the food could use some improvement too.
Stayed 8 nights in Jul 2023

8/10 Good

Pui Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and comfortable stay

As this trip is business trip and I need to visit convention centre everyday, the hotel's location is very convenient. Room is comfortable, wi-fi is stable, and many electrical plug.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

This is my 2nd stay with novotel. Location is near to Pavilion KL yet away from the buzz.
Stayed 3 nights in Jun 2024

10/10 Excellent

ishii

Liked: Staff & service, amenities, property conditions & facilities
Pillow was very good to sleep and the room is clean and neat.
Stayed 1 night in Feb 2023

8/10 Good

Anayancy

The ubication is very good
Stayed 1 night in Jun 2023

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