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Novotel Kuala Lumpur City Centre

4.0 star property
Hotel with a full-service spa, a quick walk to Pavilion Kuala Lumpur

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Photo gallery for Novotel Kuala Lumpur City Centre

Outdoor pool
Creator video
Bar (on property)
Bar (on property)
Meeting facility

Popular amenities

  • Room service
  • Pool
  • Bar
  • Spa
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Premier Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • KLCC Park - 7 min walk - 0.4 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 14 min walk - 0.8 miles
  • Petaling Street - 2 min drive - 1.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Hakka Restaurant 客家飯店 - ‬4 min walk
  • ‪Ichiban Boshi - ‬2 min walk
  • ‪Koryori Enoshima - ‬4 min walk
  • ‪Bavarian Bierhaus - ‬1 min walk
  • ‪Yashi-no-mi Japanese Cafe - ‬5 min walk

About this property

Novotel Kuala Lumpur City Centre

Upscale hotel near Pavilion Kuala Lumpur
Located close to Petronas Twin Towers and Kuala Lumpur Tower, Novotel Kuala Lumpur City Centre provides dry cleaning/laundry services, car rentals on site, and a bar. Indulge in a deep-tissue massage, aromatherapy, and reflexology at The Zen Spa, the onsite spa. The on-site international cuisine restaurant, Food Exchange, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a health club and a business center.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, concierge services, and a banquet hall
  • A computer station, an elevator, and a ballroom
  • Guest reviews give top marks for the helpful staff
Room features
All 302 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 55-inch TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Does Novotel Kuala Lumpur City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–8:00 PM.

Is Novotel Kuala Lumpur City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Kuala Lumpur City Centre?

Self parking is available for MYR 5 per stay. Limited spots are available.

What time is check-in at Novotel Kuala Lumpur City Centre?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Novotel Kuala Lumpur City Centre?

Check-out is at noon. Late check-out is available for a fee.

Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 210 per vehicle applies.

Where is Novotel Kuala Lumpur City Centre located?

Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 9 minutes.

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Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 281 out of 1000 reviews
Rating 8 - Good. 393 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 76 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

YOSHIFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay 4days Clean・Nice room・very convenient around the hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with many attractions nearby.
Stayed 4 nights in May 2025

10/10 Excellent

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location. Room size . Very helpful staff. Excellent stay
Stayed 7 nights in Jun 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the hotel location
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel KL was well situated accross the road from the Pavillion Mall and a 9 minute walk to Bintang Buket or the Twin Towers . Good value for money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Choong Hing

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

10/10 Excellent

Anurag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 Rooms for 3 Nights. Overall Service quality was great. Breakfast spread was excellent, staff was very helpful and did whatever they could to make our stay pleasant. Overall a great stay and pleasant experience - 5 star in Room Quality, Amenities, Dining Options and overall service quality
Stayed 3 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very central area.. close to everything... lots of shopping and eateries nearby
Stayed 4 nights in Jan 2025

10/10 Excellent

CHEE WEE

Liked: Cleanliness, staff & service, property conditions & facilities
Good hospitality services throughout all staff from various departments. Special compliment to Kelvin & Ismail from Premier Lounge, tqvm for kind services provided during my stay.
Stayed 4 nights in May 2025

10/10 Excellent

Pritam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful & friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Len

Liked: Amenities
Big rooms that are clean with comfortable beds and strong air conditioner. Nice strong showers with ample hot water. Very friendly and helpful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with nany shopping centres around.

Fast check in and service staffs were very friendly. Wide variety of breakfast buffet. Hotel is very near to Shopping malls, just across a bridge.
Stayed 3 nights in Feb 2025

10/10 Excellent

Syahmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy access to many places dje to the citywalk bridge that's right beside the hotel
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good srmtay, highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

10/10 Excellent

Sohaimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil
Stayed 3 nights in Jun 2025

10/10 Excellent

CHEE WEE

Liked: Cleanliness, staff & service, property conditions & facilities
All staff are hospitality professional making sure guest enjoy their stay. Especially premier lounge staff Kelvin & the rest.
Stayed 4 nights in Feb 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of KL! Second time staying and really like the price, the location and the facilities. Highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good time there would recommend friends and relatives
Stayed 6 nights in Jul 2024

10/10 Excellent

RUJIROJ ALEX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
right in town, walking distance to major attractions
Stayed 3 nights in Oct 2024

8/10 Good

MIKA

Liked: Cleanliness, staff & service, property conditions & facilities
So clean and feel safe hotel. It is near the station and shopping mall so easy to connection. The only regret is there is no water in the room.
Stayed 2 nights in Mar 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great area, not much to complain about except for breakfast which is pretty standard the only problem with the breakfast is it takes them forever to replace empty items and very often you have to ask. Wonderful pool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room is quiet in busy area. But car parking is bit difficult due to narrow ramp. Need to many try to adjust.
Stayed 1 night in Feb 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

6/10 Okay

Shih Wen

Liked: Cleanliness

Dine / Shop

Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024