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New Town Hotel USJ Sentral

Property class: 2.5

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Reception - New Town Hotel USJ Sentral (Subang Jaya)
Room - New Town Hotel USJ Sentral (Subang Jaya)
Reception - New Town Hotel USJ Sentral (Subang Jaya)
Exterior - New Town Hotel USJ Sentral (Subang Jaya)
Lobby sitting area - New Town Hotel USJ Sentral (Subang Jaya)
New Town Hotel USJ Sentral provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Room

Standard Double Room

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 9 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room (Duplex)

Room

Deluxe Quadruple Room (Duplex)

  • 16 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Room

Deluxe Triple Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Subang Jaya is home to New Town Hotel USJ Sentral. Sunway Pyramid Mall and 1 Utama are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Subang Jaya travel guide
Map
17 Jalan USJ Sentral 3, USJ Sentral, Subang Jaya, Selangor, 47620

What's nearby

  • A building with a large, pyramid-shaped roof and a covered entrance area with red lanterns.
    Sunway Pyramid Mall
    4 min drive - 2.2 miles
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    26 min drive - 14.6 miles
  • Sunway International School Sunway City Kuala Lumpur
    9 min walk - 0.5 miles
  • Cilantro Culinary Academy
    2 min drive - 1.0 mile
  • Bukit Jalil National Stadium
    13 min drive - 8.2 miles

Getting around

  • SS 15
    5 min drive
  • USJ 21 Station
    8 min drive
  • Kuala Lumpur International Airport (KUL)
    40 min drive

Restaurants

  • Food Unlimited
    1 min walk
  • Fuel Shack Mydin Usj
    6 min walk
  • Classic Briyani House Subang
    3 min walk
  • K Grill Korean BBQ
    6 min walk
  • MU’SIER FINE MEAT&STEAK
    1 min walk

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow and MaybankPay

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is New Town Hotel USJ Sentral pet-friendly?

No, pets are not allowed at this property.

How much is parking?

New Town Hotel USJ Sentral doesn't offer parking.

What time is check-in at New Town Hotel USJ Sentral?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at New Town Hotel USJ Sentral?

Check-out is at noon.

Where is New Town Hotel USJ Sentral located?

Situated in Subang Jaya, this hotel is 1.5 mi (2.3 km) from Monash University Malaysia and 2.3 mi (3.7 km) from Sunway Pyramid Mall. Sunway University and Subang Jaya Medical Centre are also within 2 mi (3 km).

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Reviews

New Town Hotel USJ Sentral Reviews

4.8

5.0

Cleanliness

5.8

Location

5.6

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 7 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home. Please refund my money as we not stay at the hotel. Thanks
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari..
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammer Hotel

We even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers.
Stayed 1 night in Dec 2021
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room.
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Only in emergency stay here

The cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it.
Stayed 1 night in Mar 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissatisfied and disappointed!!!

Room was dirty... Bed sheet was dirty, toilet was smelly like someone just went in and take a dump before I enter. Floor was sandy and sticky... Have to wear shoes around the room because of that. Bed sheet was dirty and sandy but it smells off. Very dissatisfied and disappointed. Don't put good reviews if is not good!
Stayed 1 night in May 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

its was nice stay.

the last time I stay the TV not working on the midnight. No issue just want to highlight. Anyway all is great. Thanks.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and comfortable. Thanks. I'll comeback in future.
Verified review

4/10 Poor

nice place

comfortable
Verified review

6/10 Okay

Liked: Room comfort

nice , not bad

easy to reach
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

コンパクトで簡素なホテル

必要にして充分な印象です。 コンパクトながら短期の使用には充分でした。テレビのリモコンが壊れていましたが、それ以外は特に気になりませんでした。
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort

Friendly staff

air-con remote control is not working may be low batt which unable to control the temperature of the room. Kettle and hair dryer is upon request.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Customer Care Officer Friendly

semuanya ok,,, tapi aircond sahaja lambat naik cooling
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

Small room

Small room but quite clean, have to find breadfast from nearby area.Service is good
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

割り切りが必要

今回は短期滞在のため、はじめから安価に済ませる予定でした。ホテルも安価な所をはじめから割り切って選びました。チェックイン後部屋に入った瞬間、窓がなく、独房みたいでびっくりでした。ベッドはきれいですが、バスルームの中のトイレがシャワーを浴びると水浸しになります。排水溝が汚くて、悪臭がするので要注意。神経質な人、イライラしやすい人にはおすすめしません。冷蔵庫があれば近くのスーパーで買い出し出来たんですが、ないので困りました。でも、スタッフが親切だったので助かりました。
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Unsatify

First time stay in hotel dun hv sampoo to wash hair. TV chanel very poor.
Verified review

6/10 Okay

Disliked: Room comfort

hotel room

1) too hot during day time; as though the aircond was not working 2) aircond at night is good 3) the bath water is too slow/no pressure 4) the bath accessory (holder) spoilt/broken and not repair 5) use mydin plastic as curtain in the bathroom....
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Anyhow, it still can stay.

The toilet paper & soap is low quality, no hot kettle or hair dryer even wanted to rent. The others hotel beside, they provide & their room is slice bigger than this hotel.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average stay for a quick rest and a night sleep

Average. The place is quite far from restaurants and it is closed to construction site that leads to traffic jam.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Stayed 1 night in Dec 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Disliked: Cleanliness
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities