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New Town Hotel USJ Sentral

2.5 star property
Travelers stay just steps from Sunway Pyramid Mall with the comfort of in-room WiFi and the security of round-the-clock assistance at the front desk

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Photo gallery for New Town Hotel USJ Sentral

Reception - New Town Hotel USJ Sentral (Subang Jaya)
Deluxe Quadruple Room (Duplex) | Premium bedding, in-room safe, desk, blackout drapes - New Town Hotel USJ Sentral (Subang Jaya)
Exterior - New Town Hotel USJ Sentral (Subang Jaya)
Lobby sitting area - New Town Hotel USJ Sentral (Subang Jaya)
Reception - New Town Hotel USJ Sentral (Subang Jaya)
New Town Hotel USJ Sentral provides a practical home base near Sunway Pyramid Mall. Guests appreciate the convenience of in-room WiFi while the hotel's dry cleaning and laundry services help keep travel wardrobes fresh. The 24-hour front desk ensures help is always available.

Reviews

4.8 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Twin Room

  • 9 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room (Duplex)

Deluxe Quadruple Room (Duplex) | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Quadruple Room (Duplex)

  • 16 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Triple Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Subang Jaya is home to New Town Hotel USJ Sentral. The area's natural beauty can be seen at KLCC Park and popular attractions include i-City and Berjaya Times Square. Wet World Shah Alam and KidZania are also worth visiting. Visit our Subang Jaya travel guide
Map
17 Jalan USJ Sentral 3, USJ Sentral, Subang Jaya, Selangor, 47620

What's nearby

  • Sunway International School Sunway City Kuala Lumpur
    9 min walk - 0.5 miles
  • Cilantro Culinary Academy
    2 min drive - 1.0 mile
  • Taylor's College
    2 min drive - 1.5 miles
  • Monash University Malaysia
    3 min drive - 1.2 miles
  • Sunway University
    3 min drive - 1.5 miles

Getting around

  • SS 15
    5 min drive
  • USJ 21 Station
    8 min drive
  • Kuala Lumpur International Airport (KUL)
    40 min drive

Restaurants

  • Oiso Korean Traditional Restaurant & Cafe
    3 min walk
  • Food Unlimited
    1 min walk
  • Sate Kajang Retro
    2 min walk
  • JM Bariani House
    5 min walk
  • KFC
    6 min walk

About this property

New Town Hotel USJ Sentral

Hotel near Sunway Pyramid Mall
New Town Hotel USJ Sentral provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A front-desk safe, an elevator, and a 24-hour front desk
  • Luggage storage
Room features
All 60 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like separate sitting areas and separate dining areas.
More amenities include:
  • Bathrooms with showers
  • 42-inch LED TVs with premium channels
  • Separate sitting areas, separate dining areas, and daily housekeeping

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  • Free WiFi
  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Separate dining area

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: DuitNow and MaybankPay

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is New Town Hotel USJ Sentral pet-friendly?

No, pets are not allowed at this property.

How much is parking?

New Town Hotel USJ Sentral doesn't offer parking.

What time is check-in at New Town Hotel USJ Sentral?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at New Town Hotel USJ Sentral?

Check-out is at noon.

Where is New Town Hotel USJ Sentral located?

Situated in Subang Jaya, this hotel is 1.7 mi (2.8 km) from Sunway University and 2.3 mi (3.8 km) from Sunway Pyramid Mall. Subang Jaya Medical Centre and Hospital Pusat Perubatan Sunway are also within 3 mi (5 km).

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Reviews

New Town Hotel USJ Sentral Reviews

4.8

5.0

Cleanliness

5.8

Location

5.6

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 26 reviews
Rating 8 - Good. 1 out of 26 reviews
Rating 6 - Okay. 6 out of 26 reviews
Rating 4 - Poor. 7 out of 26 reviews
Rating 2 - Terrible. 9 out of 26 reviews

Reviews

Verified

2/10 Terrible

Azeem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi . On the day we booking. There is no room available. I sleep with my husband and baby outside the hotel in the car. We stranded by flood. Cant go back home. Please refund my money as we not stay at the hotel. Thanks
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Lydiawaty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dah penat sangat dari Jb , semua hotel dh penuh,sekali tengok disini ada kosong , booking & buat payment.bila sampai tempat hotel , hotel tutup.Call Hotel.com , dia ckp untuk refund kena call 1 no ini , bila call , hotel malaysis , hotel malaysia inform dia tak ada kena mengena dengan new town hotel.Penipu!!! HOTELS.COM & NEW TOWN HOTE. masa sampai tu memang ramai orang yang tunggu depan hotel tu , siap ada yg pakai kain pelekat , mungkin nk bermalam sebab rumah kena banjir.minta refund lagi , dia ckp akan ambil masa 14hari..
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scammer Hotel

We even cannot check-in due to the hotel wasn't operating their hotel. They supposed to not advertise in the web online booking if the hotel is not operating yet. We hardly to get the full refund like we're facing the scammers.
Stayed 1 night in Dec 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Duplex is nice but cleanliness is bad. Got cockroach in the toilet. Got spiderweb in every corner of the room.
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Venkaatesh

Disliked: Cleanliness, property conditions & facilities, room comfort

Only in emergency stay here

The cleanliness is terrible. The worst I've seen. The air conditioning didn't work then they upgraded my room then it was alright but in the morning the air conditioning started giving terrible smell from it. Changed three rooms, all of it had the same scent to it.
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Zac

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dissatisfied and disappointed!!!

Room was dirty... Bed sheet was dirty, toilet was smelly like someone just went in and take a dump before I enter. Floor was sandy and sticky... Have to wear shoes around the room because of that. Bed sheet was dirty and sandy but it smells off. Very dissatisfied and disappointed. Don't put good reviews if is not good!
Stayed 1 night in May 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

its was nice stay.

the last time I stay the TV not working on the midnight. No issue just want to highlight. Anyway all is great. Thanks.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and comfortable. Thanks. I'll comeback in future.
Verified

4/10 Poor

Nurizan

nice place

comfortable
Verified

6/10 Okay

Valentine

Liked: Room comfort

nice , not bad

easy to reach
Verified

6/10 Okay

bogie

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

コンパクトで簡素なホテル

必要にして充分な印象です。 コンパクトながら短期の使用には充分でした。テレビのリモコンが壊れていましたが、それ以外は特に気になりませんでした。
Verified

6/10 Okay

LEE

Disliked: Staff & service, property conditions & facilities, room comfort

Friendly staff

air-con remote control is not working may be low batt which unable to control the temperature of the room. Kettle and hair dryer is upon request.
Verified

10/10 Excellent

Kharnan

Liked: Cleanliness, staff & service, property conditions & facilities

Customer Care Officer Friendly

semuanya ok,,, tapi aircond sahaja lambat naik cooling
Verified

4/10 Poor

Lim

Disliked: Cleanliness, property conditions & facilities

Small room

Small room but quite clean, have to find breadfast from nearby area.Service is good
Verified

4/10 Poor

ganbarupapa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

割り切りが必要

今回は短期滞在のため、はじめから安価に済ませる予定でした。ホテルも安価な所をはじめから割り切って選びました。チェックイン後部屋に入った瞬間、窓がなく、独房みたいでびっくりでした。ベッドはきれいですが、バスルームの中のトイレがシャワーを浴びると水浸しになります。排水溝が汚くて、悪臭がするので要注意。神経質な人、イライラしやすい人にはおすすめしません。冷蔵庫があれば近くのスーパーで買い出し出来たんですが、ないので困りました。でも、スタッフが親切だったので助かりました。
Verified

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Unsatify

First time stay in hotel dun hv sampoo to wash hair. TV chanel very poor.
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

hotel room

1) too hot during day time; as though the aircond was not working 2) aircond at night is good 3) the bath water is too slow/no pressure 4) the bath accessory (holder) spoilt/broken and not repair 5) use mydin plastic as curtain in the bathroom....
Verified

4/10 Poor

WAI MING

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Anyhow, it still can stay.

The toilet paper & soap is low quality, no hot kettle or hair dryer even wanted to rent. The others hotel beside, they provide & their room is slice bigger than this hotel.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average stay for a quick rest and a night sleep

Average. The place is quite far from restaurants and it is closed to construction site that leads to traffic jam.
Verified

2/10 Terrible

mas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Tung

Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Pavithran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Verified

8/10 Good

Afiqah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017
Verified

6/10 Okay

halina

Disliked: Cleanliness
Stayed 1 night in Nov 2017
Verified

6/10 Okay

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities