JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Creator video
Pub
Outdoor pool
Meeting facility
JW Marriott Kuala Lumpur offers a tranquil city center escape with a garden, outdoor pool, Donna spa treatments, and diverse cuisine at four restaurants. Multilingual staff, dry cleaning, an on-site mall, and nearby Pavilion KLCC Park add convenience.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - single
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - single
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Separate bathtub and shower
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Sofa bed - twin
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.1 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪JW Executive Lounge - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Express Teppanyaki - ‬2 min walk
  • ‪Ferria Kl - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Near Berjaya Times Square and KLCC Park, JW Marriott Kuala Lumpur provides a poolside bar, a shopping mall on site, and a garden. Treat yourself to a manicure/pedicure, a facial, or a body wrap at Donna, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, wedding services, and meeting rooms
  • Coworking spaces, smoke-free premises, and multilingual staff
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 738 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 58-inch LCD TVs with satellite channels
  • Wardrobes/closets, recycling, and free infant beds

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JW Marriott Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Kuala Lumpur?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at JW Marriott Kuala Lumpur?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is steps from Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is only a 5-minute walk and Raja Chulan Station is 9 minutes.

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JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1022 reviews
Rating 8 - Good. 226 out of 1022 reviews
Rating 6 - Okay. 83 out of 1022 reviews
Rating 4 - Poor. 45 out of 1022 reviews
Rating 2 - Terrible. 29 out of 1022 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was excellent plenty of options for dining within the hotel and around the area, especially right across the street at the pavilion
Stayed 4 nights in Sep 2025

10/10 Excellent

Richard SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff superb location
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable room. Friendly staff. Great location. Breakfast is better the earlier you arrive.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ana M.

Liked: Cleanliness, amenities, property conditions & facilities
Nice facility in great shopping area
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Holiday

Had a lovely & enjoyable stay at JW Marriott KL
Stayed 2 nights in Jun 2025

8/10 Good

Mohd Nawi

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location and very nice rooms but poor check in experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Nap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Bright and pleasant room
Stayed 14 nights in May 2025

10/10 Excellent

Nap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it's in a busy tourist area, it feels safe and secure inside the hotel
Stayed 2 nights in Apr 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Stayed 4 nights in Dec 2024

10/10 Excellent

Fransisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that we feel soooo comfortable to stay at
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, amazing staff, clean room, whole experience was fantastic!
Stayed 5 nights in Feb 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Central location across the road from The Pavillon Mall. Breakfast includes many many many dishes from many different cuisines. The cleaning staff were absolutely amazing. Could not fault the hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anna Assumpta Cousart

Friendly, attentive staff
Stayed 2 nights in Jan 2025

8/10 Good

Genevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and location were great, the only thing was when you used the sink in the bathroom, there was a sewer smell.
Stayed 3 nights in Mar 2025

10/10 Excellent

Huan Yeong

Liked: Cleanliness, staff & service, property conditions & facilities
The location and the rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaspreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Bukit Bintang. Convenient access to Pavilion mall, Bukit Bintang area and not too far from Petronas Towers. Pool could be a bit better but overvall great hotel with very nice rooms.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping and dining. Nice hotel, excellent service, clean well-amenitized rooms.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Good location, friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

naru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good situation
Stayed 2 nights in Mar 2025

4/10 Poor

Krithi

Very poor service from multiple staff at front desk. We had 2 bookings for 3 rooms over 5 days and they made us check in and out rooms! Any help requested they were unhelpful with and just seem to care to provide customer service
Stayed 3 nights in May 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

8/10 Good

Tng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip in KL

Very good location in the central of KL, walking distance to many shopping malls nearby. Hotel environment are nice, room is clean and meet up with friendly staff around, overall we had a very good experience stay.
Stayed 3 nights in Oct 2024

8/10 Good

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Aug 2024

10/10 Excellent

Yangjoong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful and the service was excellent. The beddings were very comfortable. The staff were well-mannered. The hotel is modernly equipped with the necessities for us. Located in easy-to-access shopping malls and city attractions All in all we enjoyed our 4-day stay!! Thank you for your service!
Stayed 4 nights in Jul 2024