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JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur

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Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Pub
Outdoor pool
Pub
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Dining table
LCD TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Premium bedding
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.1 miles
  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Petronas Twin Towers - 15 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Near Berjaya Times Square and KLCC Park, JW Marriott Kuala Lumpur provides a poolside bar, a shopping mall on site, and a garden. Treat yourself to a massage, a facial, or a body wrap at Donna, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, coworking spaces, and a front-desk safe
  • A water dispenser, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 738 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 58-inch LCD TVs with satellite channels
  • Wardrobes/closets, recycling, and free infant beds

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JW Marriott Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Kuala Lumpur?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at JW Marriott Kuala Lumpur?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is steps from Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is only a 5-minute walk and Raja Chulan Station is 9 minutes.

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JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1007 reviews
Rating 8 - Good. 224 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lay Tin

Liked: Cleanliness, amenities, property conditions & facilities
I am happy to stay in this hotel. Because the location is very convenient for shopping and the hotel staffs all are very kind and polite. Will stay in again.
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and great hotel close to everything
Stayed 4 nights in May 2025

10/10 Excellent

Nap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Bright and pleasant room
Stayed 14 nights in May 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Friendly staff!
Stayed 2 nights in May 2025

8/10 Good

Ayhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly personnel, very clean facilities. Good quality of the bathroom
Stayed 3 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, nice and comfortable hotel. Staff helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it's in a busy tourist area, it feels safe and secure inside the hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms
Stayed 3 nights in May 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, location & facilities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great pool and dining/bar options. Superb location, really convenient for getting around KL. Staff were professional, courteous and accommodating.
Stayed 3 nights in Mar 2025

10/10 Excellent

RAFIQ

Liked: Cleanliness, staff & service, property conditions & facilities
Room size were good location good and breakfast was excellent
Stayed 3 nights in Mar 2025

6/10 Okay

Janayd

Liked: Property conditions & facilities
Disliked: Cleanliness
The hotel was good, however there seemed to be a very unpleasant smell lingering around the rooms beyond reception. Considering this is a 5 star hotel, I wouldn't expect this to be an issue! On a more positive note, the gym was good and had a nice variety of equipment.
Stayed 7 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all areas. Location, breakfast, rooms and staff is just wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Shahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over expectation :) staff welcoming and lovely.
Stayed 3 nights in Apr 2025

6/10 Okay

Minal

Out of all things, they lack on their bedding, especially upgrading the pillows as they seemed very old with not much firmness
Stayed 4 nights in May 2025

4/10 Poor

Krithi

Very poor service from multiple staff at front desk. We had 2 bookings for 3 rooms over 5 days and they made us check in and out rooms! Any help requested they were unhelpful with and just seem to care to provide customer service
Stayed 3 nights in May 2025

8/10 Good

Kim Liew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

8/10 Good

Dawn Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel if you want to do some premium shopping! Lovely, attentive staff who are always willing to help. Not overly impressed with the food choice, but if you like Asian cuisine you’ll be really happy. Just a bit too Asian for us. Great area to wander around, but super busy. It’s a really big hotel, so if you’re wanting a quiet place, this wouldn’t be for you, but if you like to be in the middle of it all, definitely the hotel for you. We had a suite and really can’t complain about the size, very generous space.
Stayed 4 nights in Apr 2025

10/10 Excellent

ZHIYUAN

Liked: Cleanliness, staff & service
It was good but not that good. The hotel is super convenient cause it's located in the center area, and the staff was nice as well. But when we arrived at our room we found there were spider webs around the corner and our wifi was too terrible to use, so the next day I told the staff but after one hour they helped us to solve this problem. Last time we lived in the Ritz Calton Hotel which is near JW and we had a very good experience maybe next time we will choose The Ritz
Stayed 3 nights in May 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with shops and many restaurants nearby.
Stayed 2 nights in Jan 2025

10/10 Excellent

bassam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed there many times. Enjoy the great customer service and location
Stayed 1 night in Jan 2025

10/10 Excellent

Wai Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shopping and foods
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, amazing staff, clean room, whole experience was fantastic!
Stayed 5 nights in Feb 2025

8/10 Good

Genevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and location were great, the only thing was when you used the sink in the bathroom, there was a sewer smell.
Stayed 3 nights in Mar 2025

10/10 Excellent

Dora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and staff

Central location across the road from The Pavillon Mall. Breakfast includes many many many dishes from many different cuisines. The cleaning staff were absolutely amazing. Could not fault the hotel.
Stayed 4 nights in Feb 2025