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JW Marriott Kuala Lumpur

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Outdoor pool - JW Marriott Kuala Lumpur (Kuala Lumpur)
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Lobby - JW Marriott Kuala Lumpur (Kuala Lumpur)
Meeting facility - JW Marriott Kuala Lumpur (Kuala Lumpur)
Outdoor pool - JW Marriott Kuala Lumpur (Kuala Lumpur)
Luxury
5.0 star property
8.8

Excellent

Urban sanctuary in Bukit Bintang

Vibrant street food and fine dining await steps from this luxurious Bukit Bintang retreat. The serene sixth-floor pool offers a refreshing escape after exploring connected malls via skybridges. Unwind at night with rejuvenating treatments at the full-service spa.

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

7.8 out of 10
Good
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(33 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Kuala Lumpur City Centre neighborhood, JW Marriott Kuala Lumpur is connected to a shopping center. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting. Visit our Kuala Lumpur travel guide
Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100

What's nearby

  • KualaLumpur_PavilionKualaLumpur_6152234_05
    Pavilion Kuala Lumpur
    2 min walk - 0.1 miles
  • Kuala Lumpur Convention Centre
    Kuala Lumpur Convention Centre
    9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre
    Suria KLCC Shopping Centre
    12 min walk - 0.7 miles
  • KLCC Park
    KLCC Park
    12 min walk - 0.7 miles
  • Petronas Twin Towers
    Petronas Twin Towers
    15 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    3 min drive
  • Bukit Bintang Station
    5 min walk
  • Kuala Lumpur International Airport (KUL)
    45 min drive

Restaurants

  • The Loaf Bakery & Café
    1 min walk
  • Calia
    1 min walk
  • JW Executive Lounge
    1 min walk
  • Bean Brothers
    1 min walk
  • Laem Charoen Thai Seafood
    2 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Near Berjaya Times Square and KLCC Park, JW Marriott Kuala Lumpur provides a poolside bar, a shopping mall on site, and a garden. Treat yourself to a body wrap, a massage, or a manicure/pedicure at Donna, the onsite spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, luggage storage, and wedding services
  • Coworking spaces, a front-desk safe, and a water dispenser
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 738 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 58-inch LCD TVs with satellite channels
  • Wardrobes/closets, recycling, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is JW Marriott Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at JW Marriott Kuala Lumpur?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is steps from Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is only a 5-minute walk and Raja Chulan Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

JW Marriott Kuala Lumpur Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 215 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. Great breakfast selection. Location is very convenient.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Baraa

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff very good hygiene and a perfect spot in the center of the city
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

SIEK FONG

Liked: Cleanliness, staff & service, amenities
Staff were friendly and helpful. Great value for money.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, the front desk staffs are very efficient, especially Miss Ei Mon, she put in extra effort to give excellent service ,
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a prime location.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and very cleaned. Our rooms was huge. Location was great! accessible to malls and restaurant’s and closer to some attractions too! Staffs are Friendly and helpful!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room and service. I always stay at this hotel in Kuala Lumpur.
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Sachit

Liked: Cleanliness
Disliked: Amenities
A total non entity of a hotel. No lobby or area to relax except for the Executive Floor which was not accessible to most guests. Check in was a mess and took over 15 mins to be served with no water provided. Breakfast was good but very hectic with no personalised service. We were on the 19th floor but Zero sound I insulation to the extent where we could hear traffic on the ground and everything in the corridor. This was awful given KL is often a stop for many people and meant jet lag was worse than expected
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Anniefiok

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast at the JW Marriott was fabulous and stretched for miles. The rooms are lovely and spacious.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sandra

Liked: Amenities
Disliked: Cleanliness, staff & service
We booked two rooms for three nights. Unfortunately, the check-in process took quite a long time, and by the time we finally received our rooms, we were already a bit disappointed. Our rooms were located on the third floor with no view, which was not what we had hoped for. Additionally, the rooms had an outdated smell, especially in the bathroom, which made the stay less comfortable. Breakfast was served in what felt like a basement, and the selection was just so-so, which added to the overall underwhelming experience. On a positive note, the location was excellent, and we ended up spending most of our time outside exploring the city
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and extremely friendly staffs.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities
Room is big and staff are helpful
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location was excellent plenty of options for dining within the hotel and around the area, especially right across the street at the pavilion
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities
The staff was very helpful.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Richard SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff superb location
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sikita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice friendly staff
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fabulous place to stay in the heart of Kuala Lumpur. Very friendly and courteous staff - lovely place to stay, thank you.
Stayed 5 nights in Jul 2025
Verified

4/10 Poor

moe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There's nice staff and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Bukit Bintang market and high end shopping
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

NHAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean, roomy, great services. Right smack in Bukit Bintang and across from Pavilion Mall is a huge plus. Very convenient. We didn't pay for the breakfast buffet (Capitol Cafe near by got many breakfast options, cheaper than the buffet cost). Elevator delays sometime created headaches (which is odd, there are six available...). Overall, no issues for our 3 night stay.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

See sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location location location. Shopping and food options readily available. Service staff were nice and friendly.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nur Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room esp their breakfast is good
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lakhbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for getting around the city via the metro. Hotel was clean and very well equipped. Friendly and helpful staff made the whole stay great fun. Check out the Gibson Guitar shop accessible via the lobby.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in all areas. Location, breakfast, rooms and staff is just wonderful.
Stayed 3 nights in Feb 2025