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Hotel Mercury

Property class: 3

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Photo gallery for Hotel Mercury

A hotel lobby with a tiled floor, a reception desk, and a view of the outside. - Hotel Mercury (Kuala Lumpur)
A hotel room with two beds, a desk with a coffee maker, and a small cabinet. - Hotel Mercury (Kuala Lumpur)
A hotel with a white facade and a sign that reads "Hotel Mercuri." - Hotel Mercury (Kuala Lumpur)
A hallway with four doors, a red carpet, and a ceiling with recessed lighting. - Hotel Mercury (Kuala Lumpur)
A hotel reception area with a polished tile floor, a reception desk, and a security camera on the ceiling. - Hotel Mercury (Kuala Lumpur)
Close to Berjaya Times Square and Jalan Alor, Hotel Mercury has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Single Room

  • 5 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a single bed, a wooden nightstand, a chair, and a desk with a kettle.

Deluxe Room

  • 8 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Super Deluxe

A hotel room with two single beds, a small desk with a chair, and a mirror.

Super Deluxe

  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Basic Twin Room, 1 Twin Bed, Smoking

A hotel room with a bed, a desk, a chair, a wardrobe, and a mirror.

Basic Twin Room, 1 Twin Bed, Smoking

  • 11 sq m
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Imbi, a neighborhood in Kuala Lumpur, is home to Hotel Mercury. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and National Zoo are also worth visiting. Visit our Kuala Lumpur travel guide
Map
60-68,Lorong 1/77A, off Jalan Changkat Thambi Dollah, Kuala Lumpur, Kuala Lumpur, 55100

What's nearby

  • A large indoor amusement park with a roller coaster, Ferris wheel, and various rides.
    Berjaya Times Square
    2 min walk - 0.1 miles
  • A crowded street market with numerous stalls and people.
    Jalan Alor
    9 min walk - 0.5 miles
  • A busy urban street with various vehicles, including taxis and a large truck.
    Changkat Bukit Bintang
    9 min walk - 0.5 miles
  • A city skyline at night with illuminated buildings and a prominent tower.
    The Exchange TRX
    10 min walk - 0.6 miles
  • A busy urban street with a prominent building labeled 'Pavilion' and 'Armani / KL' on its facade.
    Pavilion Kuala Lumpur
    12 min walk - 0.7 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    4 min drive
  • Imbi Station
    6 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    40 min drive

Restaurants

  • Fong Wah Teochew Porridge 峰华潮洲粥
    1 min walk
  • Liku-Likoo By Mingle
    2 min walk
  • 福成水饺大王
    2 min walk
  • Cinnamon Lounge @Furama Bukit Bintang
    2 min walk
  • Restoran Hong La Qiao (红辣椒川菜火锅城)
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

Frequently asked questions

Is Hotel Mercury pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Mercury?

Check-in begins at noon.

What time is check-out at Hotel Mercury?

Check-out is at noon.

Where is Hotel Mercury located?

Located in Imbi, this hotel is within a 15-minute walk of Berjaya Times Square, Jalan Alor, and Pavilion Kuala Lumpur. KLCC Park and Petronas Twin Towers are also within 2 mi (3 km). Imbi Station is 6 minutes by foot and Hang Tuah Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercury Reviews

6.6

5.6

Cleanliness

8.2

Location

6.8

Staff & service

5.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 22 reviews
Rating 8 - Good. 7 out of 22 reviews
Rating 6 - Okay. 4 out of 22 reviews
Rating 4 - Poor. 4 out of 22 reviews
Rating 2 - Terrible. 3 out of 22 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

このホテルは閉鎖されています。ホテルズドットコムの対応は酷いです。

2018年8月21日の宿泊を2018年4月に予約しました。当日、ホテルについてビックリ！ホテルがクローズとなっていました。クアラルンプールから国際電話（通話料もちろん当方持ち）で内容を伝えるも、最初の担当者は日本語がある程度しか理解しておらず、担当部署へ連絡しますの一点張り。しかも、電話は切らないでそのままで待てという始末。電話代いくらかかると思っているのだか。また、担当部署の者は英語しか話せないという。全世界の人が全て英語が話せると思っているのか？この会社の精神を疑う。３０分ほど押し問答するも結論出ず、いい加減頭にきたので折り返せと言って電話番号を教えたが、結局現在（2018年8月23日）まで回答はなし。ホテルズドットコムは殿様商売か？初期対応が全くなってません！！日本企業だったら間違いなくつぶされますね。どうせすぐに削除されるのであろうが、とりあえず皆様におしらせしておきます。
Stayed 1 night in Aug 2018
Verified review

4/10 Poor

サマサマ

Disliked: Cleanliness, staff & service, property conditions & facilities
朝到着のためチェックインまで時間があるので 荷物を預けることはできたが一人一個までといわれ 重たいバッグを持ちながら観光した
Stayed 1 night in Jul 2018
Verified review

8/10 Good

hd

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

タイムズスクエアの裏通り

タイムズスクエアを抜けてショッピングエリアまで歩いて行けます。 価格はとても安いですが、部屋は狭く簡素で、寝るだけの宿かと思います。エアコンあり・TV無しでした。
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Yu Kiong

Liked: Staff & service

Worth to stay!

It would be much better if the cleanliness and maintainance of the room, air-conditioning was done better. Good location, near to mono rail and shipping mall. Worth to stay in such price though the room is a bit small.
Stayed 2 nights in Jul 2018
Verified review

6/10 Okay

Nuria

Not bad. Will comeback again

Resepsionisnya sangar tapi sepertinya baik hati. Keluar lift langsung terasa bau tak sedap, pengap. Kamar tak pernah di bersihkan. Sampah menumpuk. Engsel lemarinya berisik. Tarikan lemari kulkas patah. Tv tak bisa digunakan karna tak ada jaringan, harus menggunakan internet. Lokasi strategis, belakang Berjaya Times Square. Dekat Mercure Hotel. Beberapa taxi terkecoh dengan nama hotelnya. Banyak tempat makan dan mall. Dekat dengan Aquaria, KL Tower, Alor. Lumayan buat sekedar istirahat.
Stayed 3 nights in Jun 2018
Verified review

10/10 Excellent

azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just behind Berjaya Times Square

Very good n conveniently located Easy access n many amenities
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Rissha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty flirty Room and Rude staff

I have already complaint about this dirty hotel. Pls don't ask me again and again about. Look into the matter and do something about it.
Stayed 1 night in Jun 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
I liked staying here. Just that found under rhe bed is very dirty. It is a suggestion for them to clean thoroughly. The place is very quite even though it is in the city side. Staff is very friendly and helpful. Thank you.
Stayed 3 nights in May 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Kuala Lumpur 2018

The overall stay was great. The facility was okay but some sheets have holes in it. But the staff are very kind and approachable. The malaysians in general are good people.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Middle of night bathroom light blinking and air cond was off. Room eerie. Change room the night day
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Elle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location

Berjaya Times Square KL is just nearby. Can go there by foot. Only take 3 4 mins. Convenient store also available near the lobby and also walk to Berjaya Times Square KL (3 - 4 mins - walk) to go to 7 Eleven Store. Awesome indeed.
Stayed 3 nights in Mar 2018
Verified review

2/10 Terrible

Eve

Disliked: Cleanliness, property conditions & facilities, room comfort

Not as what we expect

When we first check in, we find out room tv is not working. Can on but no channel. Called the hotel stafd said tv spoilt. We asked for room change but the staff say room is full. A staff came to the room to chexk on the tv but was told they did not pay Astro that is why no channel. I said then why must the staff said the tv is spoilt. Then the staff say they will change the room for me but till i chexk out no one got back to me. This will be my first amd my last stying at this hotel. Very bad experience.
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Near to shopping mall and restaurant. Close to Imbi train station and the staffs are very helpful.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Khairuol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Location is good, near to major shopping malls. Many restaurants surrounding the hotel. Room is clean when we checked in, staff was helpful and approachable.
Stayed 1 night in Mar 2018
Verified review

4/10 Poor

Loi

Disliked: Cleanliness, property conditions & facilities, room comfort

Stairs to reach the main entrance...

Rude staff(a Bangladeshi)mostly at night,for a woman tourist point of view front desk assistance is a breath of a relief with an approachable persona... Definitely i'm not gonna come back here.
Stayed 6 nights in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Nice Hotel and close to shopping malls

Good and Affordable Hotel in comparison to its room rate. Nice staff at reception.
Stayed 7 nights in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Great location near to all transport and malls etc. Basic but clean rooms. Would stay again.
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, room comfort

Small basic rooms but clean + great location

Excellent location close to Times Square Mall and Imbi monorail which connects to to KL Sentral so you can get the train to/from the airport easily. Walking distance to Jalan Alor Street food area. Felt safe. Single room was small and basic but relatively clean. No daily housekeeping but two towels provided and ample soap + toilet paper. Bed was comfy. Black out curtains were good but window thin and let in industrial fan noise in from mall opposite although no road noise which is good. Hot water and decent water pressure. WiFi works in rooms but did cut out one night. Staff on front desk were friendly and helped wih directions. Only downsides were infrequent issues like toilet not flushing and WiFi cutting out, migh happen again but might not. Rooms could do with being repainted but would stay again for 2-3 days.
Stayed 3 nights in Jan 2018
Verified review

4/10 Poor

Saddam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

6/10 Okay

Verified traveler

Location was good but not Much clean

Verified review

6/10 Okay

AZRIZAL

Katil yang lebih besar perlu di sediakan,

Verified review

6/10 Okay

Edith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018