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Dolphin Hotel, Chow Kit Kuala Lumpur

3.0 star property

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Photo gallery for Dolphin Hotel, Chow Kit Kuala Lumpur

Lobby sitting area - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Front of property - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Front of property - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Lobby sitting area - Dolphin Hotel, Chow Kit Kuala Lumpur (Kuala Lumpur)
Kuala Lumpur Tower is located near Dolphin Hotel, Chow Kit Kuala Lumpur, which provides a hair salon, dry cleaning/laundry services, and a business center. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi.

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive King

Executive King | Pillowtop beds, desk, blackout drapes, free WiFi

Executive King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Family 3

Room amenity

Executive Family 3

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Pillowtop beds, desk, blackout drapes, free WiFi

Executive Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen

  • Sleeps 2
  • 1 Queen Bed

Deluxe Family

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Executive Suites

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Executive Room

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Chow Kit, a neighborhood in Kuala Lumpur, Dolphin Hotel, Chow Kit Kuala Lumpur is in a shopping district and near a metro station. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting. Visit our Kuala Lumpur travel guide
Map
No. 3, Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, 50350

What's nearby

  • Putra mosque during sunset sky, the most famous tourist attraction in Malaysia., Shutterstock ID 726625912, Purchase Order: -
    Masjid Jamek Kampung Bahru Mosque
    9 min walk - 0.5 miles
  • Kuala Lumpur Tower
    Kuala Lumpur Tower
    19 min walk - 1.0 mile
  • Chow Kit Night Market
    3 min walk - 0.2 miles
  • Sunway Putra Mall
    7 min walk - 0.4 miles
  • World Trade Centre Kuala Lumpur
    10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Sultan Ismail Station
    7 min walk
  • PWTC Station
    7 min walk
  • Kuala Lumpur International Airport (KUL)
    49 min drive

Restaurants

  • House of Wheat
    3 min walk
  • Kampunglah
    1 min walk
  • Kedai Makanan Ah Heng
    1 min walk
  • Raja Laut Curry House
    2 min walk
  • Restoran Ong Lai (Goh Kee)
    2 min walk

About this property

Dolphin Hotel, Chow Kit Kuala Lumpur

Hotel near Petronas Twin Towers
Near Kuala Lumpur Tower, Dolphin Hotel, Chow Kit Kuala Lumpur provides a hair salon, dry cleaning/laundry services, and a business center. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A 24-hour front desk, luggage storage, and a porter/bellhop
  • Free newspapers, ATM/banking services, and an elevator
Room features
All 94 rooms boast comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free WiFi and free bottled water.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 32-inch LED TVs with premium channels
  • Children's slippers, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free RV/bus/truck parking on site
  • Self parking on site (MYR 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (1,000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 160 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: MYR 160 (one-way)
  • Self parking fee: MYR 7 per day
  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Shandar
Hotel Shandar Kuala Lumpur
Shandar Hotel
Shandar Kuala Lumpur
Shandar Inn Kuala Lumpur
Hotel Club Dolphin Kuala Lumpur
Club Dolphin Kuala Lumpur
Hotel Club Dolphin
Dolphin Hotel Chow Kit Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel
Dolphin Hotel, Chow Kit Kuala Lumpur Kuala Lumpur
Dolphin Hotel, Chow Kit Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is Dolphin Hotel, Chow Kit Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 7 per day.

What time is check-in at Dolphin Hotel, Chow Kit Kuala Lumpur?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Dolphin Hotel, Chow Kit Kuala Lumpur?

Check-out is at noon. Late check-out is available for MYR 50 (subject to availability).

Does Dolphin Hotel, Chow Kit Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 160 per vehicle applies.

Where is Dolphin Hotel, Chow Kit Kuala Lumpur located?

Located in Chow Kit, this hotel is within 2 mi (3 km) of Chow Kit Night Market, Petronas Twin Towers, and KLCC Park. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are also within 2 mi (3 km). PWTC Station is 7 minutes by foot and Chow Kit Station is 9 minutes.

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Reviews

Dolphin Hotel, Chow Kit Kuala Lumpur Reviews

5.2

6.0

Cleanliness

5.6

Location

5.8

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 32 reviews
Rating 8 - Good. 6 out of 32 reviews
Rating 6 - Okay. 5 out of 32 reviews
Rating 4 - Poor. 6 out of 32 reviews
Rating 2 - Terrible. 11 out of 32 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay in Malaysia.

Bad. Worst hotel stay that I had in Malaysia. Have cockroaches; TV without functionable remote control and noisy due near to tram track. The most unacceptable event was the front desk took my ID and Credit Card out of my sight to their main office for more than 10 minutes for the purpose on photocopying these documents for their verification purposes with my booking with Hotels.com. I am considering canceling this Credit Card to avoid possible scam transaction.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
距離PWTC蠻近的；離秋傑市場也近買水果很方便。但是一層樓只有一支吹風機要一直借來借去很是麻煩！希望可以改進
Stayed 5 nights in Oct 2019
Verified

4/10 Poor

Scott

Disliked: Cleanliness, staff & service

Photos not even close to reality

Not sure if they put me in the wrong room or not, but the photos of the room was great, the room wasn't the same. Obviously they hired a fantastic photographer. The standard price of this room, apparently, is $100AUD. It was dropped to $50AUD for the following day, however, I had a discount to $25AUD. In no world would I pay even close to $100AUD for this room. $25 is even pushing it. This is an old hotel where they put some decent furnishings. Took 30 minutes to check-in, as there's only one reception guy and other customers were having problems. 15 minutes to check-out. I don't mind staying in dingy, cheap, hotel rooms, provided that I'm expecting to stay in one. Problem here is that the photos look like it's a nice, classy hotel. In reality, it's a dingy, cheap, hotel room.
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Pex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow operation ! dirty ! waiting until 2 hours for check in ! 1 out of 5 star !!
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel for short vacation. Services also good.
Stayed 1 night in May 2018
Verified

4/10 Poor

Sital

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

No a good experience. Room was not cleaned. Main entrance Lights was not working . Worth thing I was asked to pay tourism charge as I showed Malaysian Ikad.
Stayed 1 night in May 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Air Conditioning issue room 4024 (14 April 2018)

Bad air conditioning for the first room, but was quick exchange of rooms was done.
Stayed 1 night in Apr 2018
Verified

2/10 Terrible

disappointed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel. No water supply.

No water supply in the morning. Had to wait for 3hrs but still no water. Staff doesn't have courtesy to apologize or explain. Only give 3 bottles of mineral water for us to bath (only after we asked for it). Very bad service. Don't stay here. Totally not recommended.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Decent

The receptionist was not friendly at all and was really slow to process my check in. The room however was great, clean. The showers were great. Not much hot water though
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad service

Poor service . I stay for 3days 2night . And no one come and cleaning my room . I sleep with messy room . Also on hotel.com shows that free parking . But when I cme they ask for pay rm5/day for my parking. When I ask why I have to pay . They said free parking for special request . Nonsense! How I know I have to make a special request on my booking when I find that they give free parking . Girl on receptionist also no manners and not friendly.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

good experiance
Verified

4/10 Poor

Rita

Disliked: Staff & service, property conditions & facilities, room comfort

Ligging zeer goed

Kamer werd niet schoon gemaakt bij melding moest je nog 2 uurtjes wachten. Heel slecht ontbijt.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

It was good but kind of smelly. It's like I'm staying at Indian temple. I had to use my perfume to make me comfortable
Verified

8/10 Good

SHEILA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great choice for its value

quite good n comfort
Verified

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and cheap

A simple hotel close to the center of Kuala Lumpur. Easy to go where you want and many small local restaurants nearby if you want to try local food. The monorail was running close to the hotel so if your room face that side it can be a bit noisy when the train comes. The breakfast was only Asian style so not really what I like in the morning.
Verified

2/10 Terrible

Jon

Disliked: Cleanliness, property conditions & facilities, room comfort
The overall experience was disappointing. On the positive side, its well situated in walking distance from multiple train stations, had great Wifi I was able to stream HD movies, room size was good, general condition of rooms (at a budget room perspective) were good, AC worked well, and staff were always friendly and courteous. The problems however were plenty, out of my 8 day stay, house keeping only came *twice* and that was because I asked (had to ask for things over and over again), access card to room continually stopped working, breakfast buffet venue and food was abysmal, supplies such as toilet paper wasn't kept up, the first 3 nights I was put in a twin room when I'd ordered a king room. All pointing to a mismanaged hotel. I had to put too much effort into getting things that are just basic hotel services, I wouldn't recommend this hotel to others.
Verified

10/10 Excellent

abdulsalam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I m realy very happy to stay all things very good Thanks
Verified

2/10 Terrible

Azz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déceptions

Nous avons mis près d'une demi-heure à trouver l'hôtel en taxi. Le quartier est pas très propre, ce qui est assez rare à KL. A notre arrivée vers 23h, la personne nous a remis le mauvais badge. Première déception La chambre est grande et lumineuse, la vue donne sur des entrepôts. Dans la salle de bain nous avons trouve un cafard vivant et des cheveux dans le lavabo. Le lit est très grand mais il y a des cheveux dessus et les draps et taies d'oreilles sont plus ou moins tachés. Le personnel au guichet n'a pas fait preuve de service et d'attention.
Verified

2/10 Terrible

Azz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful dirty cockroaches !!

We arrived at 11pm and immediately we wanted to leave. The room was awful and the barhroom was very dirty. The blankets and pillows looked like not being cleaned. There was rubbish and hair on the floor. Cockroaches in the barhroom and dead flies on the wall. The desk staff does not look at you when you want to talk to them. Very arrogant. The area is very dirty and may be dangerous. It is definitely the worst hotel we have stayed at in Malaysia.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Ikke det beste

Det eneste positive ved dette hotellet var at sengene var myke og det var bare 10 min til nærmeste monorail-stasjon. Servicen var dårlig, frokosten var ikke inkludert (som det står at den skal være i beskrivelsen av hotellet), det var flekker på sengetøyet, badet var ikke slik som det ser ut på bildet, det var relativt mye krypdyr (kakkerlakker og maur) på rommet, hotellet er ikke spesielt billig i forhold til kvaliteten på rom og service og nabolaget var litt lugubert. Det kunne se ut som om dette tidligere har vært et sykehjem eller lignende.
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities

Don't expect to get much sleep

This could be a very good hotel, especially for the price; clean and comfortable, close to the subway (elevated walkway if raining) and several good malls. Several local eateries or a nicer restaurant in another hotel close by. However, the website stated breakfast was included with my room rate (there is a breakfast-only restaurant), but the clerk said no. Showed her the website but was told have to talk to Expedia (my emails to Hotels.com about the breakfast were never answered). I originally stayed 3 nights, extended the booking another 7 (easier than moving); on the 4th night, the satellite tv stopped working and was never repaired. Even after I could hear guests in other rooms watching their tv, mine never started up again. Told the staff, they shrugged their shoulders and did nothing. There is also a private house across the street with a dog. On the 5th night, it started barking and continued barking day and night for the rest of my stay (all 6 remaining nights). Told the staff, nothing happened; spotted the tenants and went and talked to them (nicely), one guy told me to get lost. All in all, hotel is clean and comfy, staff friendly but service was bad, got very little sleep. Won't be staying here again.
Verified

2/10 Terrible

Verified traveler

Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Verified

6/10 Okay

Bilal

Liked: Staff & service
Stayed 1 night in Oct 2018