Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5 star property
Central hotel with free breakfast connected to the convention center in Kuala Lumpur

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May 2024

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Photo gallery for Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Down comforters, in-room safe, desk, blackout drapes
Exterior
Restaurant
Exterior
Down comforters, in-room safe, desk, blackout drapes

Overview of Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

8.2

Very Good

Highlight
  • Offers free breakfast. Only 5% of properties have this in Kuala Lumpur.

Popular amenities

  • Breakfast included
  • Free WiFi
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Popular LocationNick's Restaurant & Bar1 min walk
  • Popular LocationChangkat Bukit Bintang7 min walk
  • Popular LocationBukit Bintang Station10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Room options

Standard Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Down duvet
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Down duvet
Blackout drapes/curtains
Hair dryer
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Sofa bed
Blackout drapes/curtains
Down duvet
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Kuala Lumpur

Located in Golden Triangle neighborhood, Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel is connected to a shopping center. Pavilion Kuala Lumpur and Suria KLCC Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Berjaya Times Square and National Zoo are not to be missed.

What's nearby

  • Pavilion Kuala Lumpur - 8 min walk
  • Kuala Lumpur Tower - 11 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • KLCC Park - 16 min walk
  • Petronas Twin Towers - 19 min walk

Getting around

  • Raja Chulan Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 20 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • Marco Polo Restaurant - 1 min walk
  • Beer Bank - 1 min walk
  • Yahala Raja Chulan - 6 min walk
  • Cocotei Tokyo Japanese Cuisine - 5 min walk
  • McDonald's - 1 min walk

About this property

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Hotel near Pavilion Kuala Lumpur
KLCC Park and Suria KLCC Shopping Centre are located near Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel, which provides a free breakfast buffet, golfing on site, and a grocery/convenience store. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), coffee/tea in the lobby, and free newspapers
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • Guest reviews give top marks for the first-rate property condition
Room features
All 383 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 40-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Frequently asked questions

Is Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 280 per vehicle applies.

Where is Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel located?

Located in Golden Triangle, this hotel is within a 10-minute walk of Changkat Bukit Bintang, Pavilion Kuala Lumpur, and Jalan Alor. Kuala Lumpur Tower and Kuala Lumpur Convention Centre are also within 15 minutes. Raja Chulan Station is only a 3-minute walk and Bukit Bintang Station is 10 minutes.

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 377 out of 1007 reviews" "
Rating 8 - Good. 430 out of 1007 reviews" "
Rating 6 - Okay. 137 out of 1007 reviews" "
Rating 4 - Poor. 41 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and one of the few that passes my white glove test for dust on the day that I arrive. The room had all of the amenities that I need including slippers because really who thinks about bringing their slippers with them on vacation. The staff at the front desk are helpful and knowledgeable about transportation to and from the tourist sites. The hotel is conveniently located a 5-minute walk from the metro station for one line and a 10-minute walk to the other line but of course you can get connecting lines to go anywhere in the city. The popular street with a lot of street food and restaurants is also only a 5-minute walk. The breakfast included had a large variety of food choices to accommodate people from many different cultures who choose different kinds of breakfast foods. I didn't find this out until a week into my stay but you can also request one of the staff people to make fried eggs for you if you don't like the scrambled eggs that are provided in the buffet. This hotel was the best thing about my vacation in Kuala Lumpur. I'll never go back to this city because it's oppressively hot and overrated as a tourist destination. But it was great to have a nice comfortable hotel to relax in when I took a break from the heat and stayed at my hotel.
Stayed 10 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The area was exciting day and night, live music on the street at night 4 blocks away.
Stayed 11 nights in Feb 2024

8/10 Good

JECK HIANG

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Nalinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception 2 girls were very friendly with a smile and crystal clear in what they said and explained. Also going to the room a girl by the liftb showed us how to use the lift (!) and took us all the way to the Room ans helped with the luggage as well holding the door as well. The BREAKFAST was super excellent- out of this world and tyhe staff there v friendly- the Lady at the entrance was very wellcoming with qaq sweet smile
Stayed 3 nights in Feb 2024

10/10 Excellent

Farook

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to a lot of attractions around Kuala Lumpur. The hotel is well kept and clean. The rooms were a bit small, but expected for the area. Overall, very happy with our stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is outstanding for the price. Breakfast is good value as an inclusion. The rooms although small are laid out to ensure all needs are taken care of. Only thing missing is a pool! Fitness centre is great!!
Stayed 2 nights in Feb 2024

6/10 Okay

ANGIE

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

4/10 Poor

Paul, Llandaff

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was clean, quiet with all the usual facilities. We had a room on 2nd floor facing the main road, but traffic noise was not a problem. That’s the good thing. Problems: (1) BREAKFAST. This was a lesson in human nature. It was PACKED. No tables and queues for the food. People bumping into one another with plates piled high (because the food was “free”). It was a dreadful and stressful experience. I’m sure the staff felt so too, they couldn’t clear the tables or put out food fast enough. The situation was a lot better in the two periods 6.30-7.00 and 10.10-10.30 (as long as you didn’t mind stepping over food spilt on the floor). This event every morning stressed me out for the rest of the day. (2) LIFTS. There are 7 lifts. One is for “office use only”, two were broken, leaving 4 lifts to disgorge over 500 rooms full of people, particularly bad at breakfast, check in and check out times. We had a room on the second floor (only one floor above reception) and I asked at the desk where the stairs were, as it would have been a lot quicker to use them. However I was told we HAD to use the lifts. There was a staircase but it was behind closed fire doors for use only in an emergency (although I found some members of staff using them. (3) The picture of the exterior of the hotel on the Expedia website is misleading. There is NOT jungle opposite and behind the building as in the doctored photo, but just more high rise buildings. Overall, a dreadful experience.
Stayed 5 nights in Jan 2024

8/10 Good

Zohra

Liked: Cleanliness, staff & service
It’s good for the price but they need more interior of lobby
Stayed 7 nights in Jan 2024