Grand Ion Delemen Hotel

Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

November 2025

1

December 2025

Premier Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Located close to First World Plaza and Skytropolis Indoor Theme Park, Grand Ion Delemen Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. Enjoy the gym, as well as activities like hiking/biking, rock climbing, and ziplining. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.

Good

Popular amenities

Pool
Breakfast available
Room service
Housekeeping
24/7 front desk
Laundry

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

Deluxe Twin Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

30 sq m
Sleeps 2
2 Twin Beds

Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

65 sq m
1 bedroom
Sleeps 2
1 Queen Bed

Suite, 2 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

2 bedrooms

94 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Twin Beds

Suite, 3 Bedrooms

Highlights

Balcony

Separate dining area

Separate sitting area

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

3 bedrooms

126 sq m
3 bedrooms
Sleeps 6
1 King Bed, 2 Twin Beds and 1 Queen Bed

Deluxe Double Room

Very good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

30 sq m
Sleeps 2
1 King Bed

Premier Double Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Private bathroom

Bathrobes

Bidet

40 sq m
Sleeps 2
1 Queen Bed

Apartment, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

2 bedrooms

Private bathroom

Bathrobes

Bidet

62 sq m
2 bedrooms
Sleeps 4
1 Queen Bed and 2 Twin Beds

Family Suite

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Private bathroom

Bathrobes

Bidet

65 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Queen Bunk Bed

Suite

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Rainfall showerhead

Private bathroom

65 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite

Very good

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

Separate bedroom

Hair dryer

Rainfall showerhead

Private bathroom

65 sq m
1 bedroom
Sleeps 2
2 Twin Beds

Premier Twin Room

Highlights

Air conditioning

Connecting rooms available

LCD TV

Separate bedroom

Blackout drapes/curtains

Hair dryer

Rainfall showerhead

Private bathroom

40 sq m
Sleeps 2
2 Twin Beds

Penthouse

Highlights

Air conditioning

Connecting rooms available

LCD TV

Blackout drapes/curtains

3 bedrooms

2 bathrooms

Bathrobes

Private bathroom

3 bedrooms
Sleeps 6
1 Queen Bed, 1 Twin Bed and 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Premier Studio Twin

Sleeps 2

Premier Studio Queen

Sleeps 2

Premier Family Room

Sleeps 4

Premier Two Bedroom

Sleeps 4

Premier Deluxe King Room

Sleeps 2

Premier Deluxe Twin Room

Sleeps 2

Premier One Bedroom Suites King

Sleeps 2

Premier One Bedroom Suite Twin

Sleeps 2

Premier Two Bedroom Suite

Sleeps 4

Premier Three Bedroom Suites

Sleeps 6

Premier Penthouse

Sleeps 6

About the neighborhood

Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

First World Plaza - 3 min drive - 1.0 mile
Skytropolis Indoor Theme Park - 3 min drive - 1.0 mile
SkyAvenue - 3 min drive - 1.0 mile
Genting SkyWorlds Theme Park - 4 min drive - 1.2 miles
Genting Highlands Premium Outlets - 11 min drive - 3.6 miles

Getting around

Batang Kali Station - 45 min drive
Kuala Lumpur International Airport (KUL) - 114 min drive

Restaurants

‪Hard Rock Cafe Genting Highlands - ‬13 min walk
‪The Majestic Pizza - ‬3 min walk
‪Hugo's Lounge - ‬2 min walk
‪Tavern in the Sky - ‬3 min walk
‪RSC8 Cafeteria & Lounge - ‬11 min drive

About this property

Grand Ion Delemen Hotel

Luxury family-friendly hotel near Skytropolis Indoor Theme Park

Located close to First World Plaza and SkyAvenue, Grand Ion Delemen Hotel provides a grocery/convenience store, a coffee shop/cafe, and a garden. Enjoy the gym, as well as activities like hiking/biking, rock climbing, and ziplining. Free in-room WiFi is available to all guests, along with a playground and an arcade/game room.

Other perks include:

An indoor pool and a children's pool
Breakfast (surcharge), an elevator, and 10 meeting rooms
Wedding services, luggage storage, and concierge services
Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
Guest reviews speak well of the overall condition

Room features

All 611 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.

Other conveniences in all rooms include:

Rainfall showers, free toiletries, and hair dryers
42-inch LCD TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Pool
Spa
Kids pool
Parking included

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Wheelchair-accessible parking available

Food and drink

On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 60 for adults and MYR 30 for children
A coffee shop/cafe
A restaurant
Couples/private dining

Restaurants on site

Fairy Tales
Kembali Kitchen

Things to do

Arcade/game room
Children's pool
Gym
Hiking/biking trails
Indoor pool
Playground
Rock climbing
Ziplining

Family friendly

Arcade/game room
Children's pool
Grocery/convenience store
Indoor pool
Laundry facilities
Playground

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

10 meeting rooms
4,896 square feet of conference space
Business center

Outdoors

Garden
In the mountains

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

More

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

42-inch LCD TV with satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service

More

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MYR 200 per accommodation, per night
A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for to-go breakfast: approximately MYR 60 for adults and MYR 30 for children
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

No pets and no service animals are allowed at this property

A car is recommended for transportation to and from this property

Property is also known as

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Genting Highlands

Grand Ion Delemen

Ion lemen Genting Highlands

Grand Ion Delemen Hotel Hotel

Grand Ion Delemen Hotel Genting Highlands

Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Grand Ion Delemen Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grand Ion Delemen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Ion Delemen Hotel located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Skytropolis Indoor Theme Park, First World Plaza and SkyAvenue. Arena of Stars and Chin Swee Cave Temple are also within 6 mi (10 km).

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Grand Ion Delemen Hotel Reviews

7.2

Good

7.4

Cleanliness

7.4

Location

7.6

Staff & service

6.0

Eco-friendliness

7.2

Property conditions & facilities

10/10 Excellent

lily

Jan 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Place is very clean and nice to stay

Stayed 2 nights in Dec 2024

6/10 Okay

Habibur

Apr 20, 2025

Disliked: Staff & service, amenities

The smell from the toilet was horrible. You need to fix this asap before you rent it to others .

Stayed 2 nights in Apr 2025

2/10 Terrible

Aik Hong

Feb 2, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The room very sm

Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Jul 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should be removed from Hotels.com

This hotel is listed as five star. To be honest it should be removed from Hotels.com. It is a one star at best. Worn down. Had to search for the reception. The room had an intens smell of industrial cleaning chemicals. Probably to hide the smell of mould. Absolutely nauseous smell. It was not clean and it was run down. View was straight into a concrete wall, and this was supposed to be a suite. The shower did not have warm water. For several hours there was drilling noise in the room to be heard so loudly I could barely hold a conversation. The smoke detector was covered in a cling film. Talk about safety issues. A complete disaster of a hotel. I suspect they do not maintain anything here. Not anything like the description in Hotels.com. Read the other reviews too, and please book something else. I decided to leave and go back to KL city.

Stayed 1 night in Jul 2025

10/10 Excellent

Pamela Camille

Aug 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is so nice. Very cold and very homie. but its just that we didnt expect that they will put us in like a connecting room? luckily nobody checked in there during our stay. but overall its okay and nice place :) shuttle service is sooo convenient every hour they have a service going to sky avenue and in a no hassle booking also. the room is so spacious too. got dining and all stuffs. its like an airbnb already but were expecting a microwave hehehe but they dont have but its okay. no issues about it. the towers is just confusing at times. hahaha we always forget where to go and which way to go. :) all the staffs are accomodating and helpful. except for the man we asked outside upon our arrival (our arrival on the lobby near big panas express) i cannot remember which tower is that.(the place usually where the pick up point of the shuttle) we are asking him where is the lobby or reception of the grand ion delemen and instead of helping us, he just asked me to find the contact number of the hotel and with a high pitch voice asked me to call the hotel! haaays. hopefully next time should not be like that anyways. overall super okay!

Stayed 2 nights in Jul 2025

8/10 Good

Yong Leng

Oct 16, 2022

Liked: Cleanliness, staff & service, amenities

is ok

Stayed 2 nights in Oct 2022

4/10 Poor

Mun-Kein

Dec 15, 2022

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

The road leading to this property is terribly dangerous especially during December foggy period where road lighting is bad and visibility down to almost zero. Its unfortunate as the hotel is actually quite good , nice and clean however the roads there are very dangerous. Best to just stay at Genting resorts instead.

2/10 Terrible

Luis

Oct 21, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.

Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Nov 9, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

This is not intended to be a hotel. Feels more like an AirBnB. Feels like someone's house. Based on pictures on the net it seems like a fancy luxurious hotel when its actually not. However, still a comfortable stay with good and plenty to choose from breakfast spread. I booked the 1 bedroom Suite and it was like walking into to an under furnished and under-renovated apartment unit.

4/10 Poor

Guo An

Dec 28, 2022

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Check in time is late and first check in room has ammonia smell, only stayed 1 night and requested refund for the the following 2 days, yet to receive the refund though

2/10 Terrible

Sarah

Jul 21, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.

Stayed 1 night in Jul 2024

10/10 Excellent

Zah Zurainita

Oct 23, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ok

Stayed 1 night in Oct 2022

6/10 Okay

Shaik Khaja

Jan 8, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Room quality

2Room has only one toilet. No privacy. All music can be clearly heard. It wasnt nice as rooms are not sound proof. Door make too much cracking sound.

Stayed 2 nights in Jan 2023

6/10 Okay

Vaibhav

Dec 28, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!

Stayed 2 nights in Dec 2024

2/10 Terrible

JUNWEI

Dec 27, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

It was such a nightmare to enter a room which looks super rundown. It was nothing compared to the pic on the website. We requested to change a room although it was much better than the first 1 but still the inside lock for the room was spoilt and wifi was down… dont think we will book this ever again

10/10 Excellent

KATHARINE WEI QI

Oct 24, 2022

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Wall of the room is dirty with ants running. Back of sofa is dirty with fungus. Toilet bottle tray holder is broken with calcium deposit. Shower tiles and basin edges are filled with black fungus.

Stayed 2 nights in Oct 2022

6/10 Okay

Khoo

Jul 18, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Horrible Shuttles services

Don't think this is a 5 star hotel as they claimed. The shuttle to/fro frm hotel to Genting highland entertainment complex is a BIG BIG DISAPPOINTMENT!!! You hv to pay RM5 per way and need to book in advance. Often fully booked, hence alternative is a Scam Taxi ride.. RM40 per way for a 7 mins ride. Ridiculous fare! Why can't the hotel mgt arrange more shuttles and do away with the booking while extending the time to at least 10pm and 2am final return trip.

Stayed 2 nights in Jul 2022

2/10 Terrible

Rabinder

Jun 28, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

This place is a hassle from the time you entered there first door. I would like to give only 1 star to this hotel. You have to go to different towers to get to your room. If you are travelling with kids, just forget about it. Hotel pool is a mess . Algae all over the place and in the pool. The pool is next to the restaurant which makes me vomit by looking at the food. The pool definitely need chlorine and atleast 24/7 automatic filter. The rooms in the hotel got no privacy, I literally had to get up in the middle of the night to tell my next door neighbour to keep it low. The reception staff got no idea what they are doing, they get confused when 2-3 guests arrive. The rooms were stinky and not cleaned at all. It’s 1 out of 5 from my side.

2/10 Terrible

Bhupinder

Jan 9, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We were in Tower 3 for 4 nights. Firstly this hotel is NOT a hotel, its a service apartment...without services. Worst ever experience. Stinky rooms. All bed rooms having fire alarm with LED that disturbs during sleep. Morning you cannot walk thru the corridors as entire area stinks so bad..smells horrible. you have kitchen in the apartment but no plates, no spoons , no forks. if you ask for them you get disposable bins and forks and per member you have to pay MYR5 for 1 plastic fork 1 plastic box and 1 spoon. Cleaning staff forgot to clean the apartment, when asked why they didn't clean their answer was ...we were so busy. Locker in the room never worked, we were at this property for 4 nights and first 3 days we keep calling for locker replacement but no action. Horrible breakfast, you have to shell out MYR60 per person for the same. Won't recommend any one staying in this service appartment that call them selves a HOTEL.

2/10 Terrible

JITEN

Jul 14, 2025

Property is run down and

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Jul 11, 2025

Disliked: Cleanliness, property conditions & facilities

Nice view but need to buck up on overall cleanliness and service.

Stayed 3 nights in Jul 2025

8/10 Good

MD HABIBUR

Jun 19, 2025

Need more cleaning

Stayed 1 night in Jun 2025

8/10 Good

ian

May 13, 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant

Stayed 1 night in May 2025

2/10 Terrible

mukilan

Apr 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Heater not working, WiFi not working, soaps not available , total waste of money

Stayed 2 nights in Apr 2025

4/10 Poor

Tran

Feb 19, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The property need remodel and room is running down and smell badly.

Stayed 1 night in Feb 2025

Grand Ion Delemen Hotel

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Deluxe Twin Room

Deluxe Twin Room

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

View all photos for Deluxe Double Room

Deluxe Double Room

Highlights

View all photos for Premier Double Room

Premier Double Room

Highlights

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Highlights

View all photos for Family Suite

Family Suite

Highlights

View all photos for Suite

Suite

Highlights

Suite

Highlights

View all photos for Premier Twin Room

Premier Twin Room

Highlights

View all photos for Penthouse

Penthouse

Highlights

View all photos for Premier Studio Twin

Premier Studio Twin

View all photos for Premier Studio Queen

Premier Studio Queen

View all photos for Premier Family Room

Premier Family Room

View all photos for Premier Two Bedroom

Premier Two Bedroom

View all photos for Premier Deluxe King Room

Premier Deluxe King Room

View all photos for Premier Deluxe Twin Room

Premier Deluxe Twin Room

View all photos for Premier One Bedroom Suites King

Premier One Bedroom Suites King

View all photos for Premier One Bedroom Suite Twin

Premier One Bedroom Suite Twin

View all photos for Premier Two Bedroom Suite

Premier Two Bedroom Suite

View all photos for Premier Three Bedroom Suites

Premier Three Bedroom Suites

View all photos for Premier Penthouse

Premier Penthouse

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Grand Ion Delemen Hotel

Similar properties

Wyndham Ion Majestic Genting Highlands

Wyndham Ion Majestic Genting Highlands

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly