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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property
Luxury hotel with 2 restaurants connected to the convention center in Kuala Lumpur

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
LCD TV
Lobby
Deluxe Room, 1 King Bed, Non Smoking (Tower) | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
2 bedrooms
Blackout drapes/curtains
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

LCD TV

Executive Suite, 2 Double Beds, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Non Smoking

LCD TV

Premier Suite, 2 Double Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 82 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View (Pool Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, City View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
LCD TV
Pillow menu
Separate bedroom
  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • Petronas Twin Towers - 9 min walk - 0.5 miles
  • Suria KLCC Shopping Centre - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • KLCC Park - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 17 min walk - 0.9 miles

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Masjid Jamek Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪Mixing Room - ‬3 min walk
  • ‪Xin Cuisine - ‬4 min walk
  • ‪Tandoor Grill - ‬3 min walk
  • ‪Cafe: In House - ‬5 min walk

About this property

Four Points By Sheraton Kuala Lumpur, City Centre

Luxury upscale hotel near Petronas Twin Towers
Located close to Kuala Lumpur Tower and Suria KLCC Shopping Centre, Four Points By Sheraton Kuala Lumpur, City Centre provides a poolside bar, a playground, and dry cleaning/laundry services. Indulge in some rest and relaxation at Mandara, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like rock climbing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a conference center and a free kid's club.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, an elevator, and multilingual staff
  • A ballroom, luggage storage, and wedding services
Room features
All 513 rooms feature comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and free tea bags/instant coffee

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to May 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Frequently asked questions

Does Four Points By Sheraton Kuala Lumpur, City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

Is Four Points By Sheraton Kuala Lumpur, City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points By Sheraton Kuala Lumpur, City Centre?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 70 per day.

What time is check-in at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-out is at noon.

Where is Four Points By Sheraton Kuala Lumpur, City Centre located?

This family-friendly Kuala Lumpur hotel is located in the business district, within a 15-minute walk of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

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Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 104 out of 149 reviews
Rating 8 - Good. 31 out of 149 reviews
Rating 6 - Okay. 9 out of 149 reviews
Rating 4 - Poor. 2 out of 149 reviews
Rating 2 - Terrible. 3 out of 149 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

We had a lovely stay at this property in one of the family rooms with twin towers view. It was brilliant. Children love the bunk bed. Highly recommended for families.
Stayed 1 night in Apr 2025

10/10

The staffs were very kind and the hotel was comfortable to stay. Nice location in the city centre.
Stayed 3 nights in Jan 2025

10/10

I love the hotel!! Highly recommended
Stayed 5 nights in Feb 2025

10/10

Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025

10/10

Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025

8/10

Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025

10/10

clean and comfort to stay.
Stayed 1 night in Dec 2024

8/10

Nice hotel
Stayed 1 night in Oct 2024

8/10

Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.
Stayed 1 night in Jan 2025

10/10

Excellent five night stay with family. Enjoyed every bit of it. Will definitely go back.
Stayed 5 nights in Dec 2024

10/10

Good place to stay . Feel expensive
Stayed 2 nights in Nov 2024

10/10

Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024

10/10

We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.
Stayed 1 night in Nov 2024

10/10

Great stay
Stayed 5 nights in Jul 2024

10/10

respectable staff, easy check in, great room service. Clean rooms. unfortunately pillows look fluffy but flatten and not supportive, other than that I would definitely recommend staying here
Stayed 2 nights in Jan 2025

8/10

Great location and great staff
Stayed 5 nights in Feb 2024

10/10

so good very good must try
Stayed 4 nights in Oct 2024

10/10

Definitely I’ll be back thank you guys
Stayed 5 nights in Jan 2025

10/10

Excellent place
Stayed 2 nights in Jun 2024

10/10

Excellent stay. Room was really good. Will definitely stay again
Stayed 2 nights in Jul 2024

6/10

The swimming pool is great! But the street racers really made very loud noises in the middle of night. It’s hard to have a good sleep. It’s better to choose room at higher floor.
Stayed 3 nights in Feb 2025

10/10

Great location for seeing KL
Stayed 3 nights in Jul 2024

10/10

Great location for seeing KL
Stayed 3 nights in Jul 2024

10/10

Beautiful stay. Nice hotel.
Stayed 2 nights in Feb 2024

4/10

Good location but doesn’t live up to standard
Stayed 3 nights in Dec 2024