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Four Points by Sheraton Kuala Lumpur, Chinatown

Property class: 4

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

A bar area with a curved counter, green upholstered chairs, and a patterned wall. - Four Points by Sheraton Kuala Lumpur, Chinatown (Kuala Lumpur)
A modern hotel room with a wooden dining table, comfortable seating, a flat-screen TV, a sofa, a desk, and a large window offering a city view. - Four Points by Sheraton Kuala Lumpur, Chinatown (Kuala Lumpur)
A modern hotel with a rooftop infinity pool overlooking a city skyline. - Four Points by Sheraton Kuala Lumpur, Chinatown (Kuala Lumpur)
A high-rise hotel with multiple floors, large windows, and a prominent sign at the top. - Four Points by Sheraton Kuala Lumpur, Chinatown (Kuala Lumpur)
A rooftop bar with a city skyline view, including a prominent tower and a hotel. - Four Points by Sheraton Kuala Lumpur, Chinatown (Kuala Lumpur)
Located close to Jamek Mosque and Butterfly Park, Four Points by Sheraton Kuala Lumpur, Chinatown provides a garden, dry cleaning/laundry services, and a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Free in-room WiFi and a gym are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

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Room options

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Showing 7 of 7 rooms

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Room, 2 Twin Beds (View)

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a large window, a round dining table, two chairs, a sofa, and a television on the wall.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a television, and a large window with a city view.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(23 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Tower (View)

A hotel room with two beds, a desk, a chair, a television, and a large window with a city view.

Room, 2 Twin Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Golden Triangle, a neighborhood in Kuala Lumpur, Four Points by Sheraton Kuala Lumpur, Chinatown is near a metro station. Kuala Lumpur Tower and Jalan Alor are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Butterfly Park. Jamek Mosque and Pavilion Kuala Lumpur are two other places to visit that come recommended. Visit our Kuala Lumpur travel guide
Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000

What's nearby

  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    2 min walk - 0.1 miles
  • A cityscape with modern skyscrapers, including a prominent tall building with a unique design, and an elevated highway.
    Merdeka 118
    3 min walk - 0.2 miles
  • A blue building with the sign "Central Market" and "Since 1888" on it.
    Central Market
    7 min walk - 0.4 miles
  • The Petronas Towers at night with their distinctive twin spires and the bridge connecting them.
    Kuala Lumpur Sentral
    12 min walk - 0.7 miles
  • A bustling street market with people dining at tables, food stalls, and large cooking pots.
    Jalan Alor
    17 min walk - 0.9 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    5 min walk
  • Maharajalela Station
    6 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    35 min drive

Restaurants

  • Ho Kow Hainam Kopitiam
    1 min walk
  • Jann
    1 min walk
  • Pik Wah Bar & Cafe (碧華)
    1 min walk
  • Old China Cafe
    1 min walk
  • Yellow Brick Road Chinatown
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points by Sheraton Kuala Lumpur, Chinatown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Four Points by Sheraton Kuala Lumpur, Chinatown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 5 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Four Points by Sheraton Kuala Lumpur, Chinatown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Kuala Lumpur, Chinatown?

Check-out is at noon.

Where is Four Points by Sheraton Kuala Lumpur, Chinatown located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Jamek Mosque, Jalan Alor, and Butterfly Park. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 2 mi (3 km). Kuala Lumpur Pasar Seni Station is only a 5-minute walk and Maharajalela Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

9.4

Exceptional

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 492 out of 692 reviews
Rating 8 - Good. 175 out of 692 reviews
Rating 6 - Okay. 19 out of 692 reviews
Rating 4 - Poor. 4 out of 692 reviews
Rating 2 - Terrible. 2 out of 692 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. The breakfast was amazing and the location is perfect!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here while in KL during our honeymoon and the hotel staff were extremely kind and helpful with directions and ideas of where to go. The room was clean and exceeded our expectations. Would definitely stay again! Parking was only 5 ringgit which was nice.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, good size room and bed, nice swimming pool, great bar with patio and excellent drink choices, super friendly and helpful staff, great deal for this price range, great old go back there any time.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 3-night stay in 3 rooms. Rooms were clean and spacious with a fantastic city view of the Twin Towers and KL Tower. Friendly staff. Highly recommend!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. The staff is helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good hotel in good location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just simple fare. Nothing to rave about. Gym was small. Otherwise the whole place looks nice. The room was comfortable.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean & staff were friendly
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good location, very clean and well maintained
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, excellent staff, location in China town. We would stay again
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is cleaned. Nice view from our room looking out the Menara 118. Breakfast was super. Lots of variety. I would say we need more hooks to hang towels and clothings in the bathroom. Overall it was a good experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff and amenities. This hotel is nothing short of brilliant and the staff are excellent.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to several hotels during our trip. This one was BY FAR the best we had ! The staff was really nice and always helpfull, the room was perfect ! And the location of the hotel is ideal ! Not more needed to have a perfect stay in K.L.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, need to add more vegetarian option's
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Rooms great .Staff fantastic -would highly recommended along with the location
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely Experience and view From the room
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in great location
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, in a super location for the old town, with a good breakfast, and clean & spacious rooms. Only down-side is the number of lifts - considering the size of hotel a few more should be considered - it wasn't unusual to wait 10 mins for one to come along...and then hope it wasn't already packed!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in excellent location. Off peak rates very affordable.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice location, nice room, great hospitality
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay.. Great location room upgraded free. Staff all great. Best XMAS!❤️ with my fiancee!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money. Beautiful room with a huge window looking over the entire city. Lovely pool area, although it would be nice if you could look out while in the pool at the view.
Stayed 3 nights in Mar 2026