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THE FACE Style Hotel

4.0 star property
Travelers discover a peaceful retreat with views of the Petronas Twin Towers while surrounded by the verdant landscape of KLCC Park

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Photo gallery for THE FACE Style Hotel

Outdoor pool - THE FACE Style Hotel (Kuala Lumpur)
Reception - THE FACE Style Hotel (Kuala Lumpur)
Three Bedroom Deluxe | Premium bedding, down comforters, in-room safe, desk - THE FACE Style Hotel (Kuala Lumpur)
Exterior - THE FACE Style Hotel (Kuala Lumpur)
Three Bedroom Deluxe | Living area | 55-inch Smart TV with satellite channels, TV - THE FACE Style Hotel (Kuala Lumpur)
THE FACE Style in central Kuala Lumpur offers a luxurious escape with outdoor pools for adults and kids. Guests can work out in the gym, dine at the on-site restaurant, and enjoy free in-room WiFi. Previous visitors value the helpful multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior King

Premium bedding, down comforters, in-room safe, desk

Superior King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, down comforters, in-room safe, desk

Deluxe Twin

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 52 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Premier King

Junior Premier King | Premium bedding, down comforters, in-room safe, desk

Junior Premier King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, down comforters, in-room safe, desk

Premier King

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Bidet
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, desk

Deluxe King

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe

Premium bedding, down comforters, in-room safe, desk

Executive Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe City View

Executive Deluxe City View | Premium bedding, down comforters, in-room safe, desk

Executive Deluxe City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Premier King

Premium bedding, down comforters, in-room safe, desk

Grand Premier King

Highlights

Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Pillow menu
Down duvet
Premium bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Superior

One Bedroom Superior | Premium bedding, down comforters, in-room safe, desk

One Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior

Two Bedroom Superior | Premium bedding, down comforters, in-room safe, desk

Two Bedroom Superior

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 107 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Deluxe

Two Bedroom Deluxe | Premium bedding, down comforters, in-room safe, desk

Two Bedroom Deluxe

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Dining table
Smart TV
Washing machine
Pillow menu
  • 111 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Three Bedroom Deluxe

Three Bedroom Deluxe | Premium bedding, down comforters, in-room safe, desk

Three Bedroom Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Dining table
Smart TV
Washing machine
  • 151 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Located in Kuala Lumpur, THE FACE Style Hotel is in the city center. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park - 3 min walk - 0.2 miles
  • Petronas Twin Towers - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 10 min walk - 0.6 miles
  • Suria KLCC Shopping Centre - 12 min walk - 0.7 miles
  • KLCC Park - 14 min walk - 0.8 miles

Getting around

  • Bukit Nanas Station - 4 min walk
  • Kuala Lumpur Sultan Ismail Station - 17 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 30 min drive

Restaurants

  • ‪Cafe: In House - ‬3 min walk
  • ‪Wariseni - ‬4 min walk
  • ‪Evolution - ‬3 min walk
  • ‪R Club Lounge - ‬3 min walk
  • ‪Cafe Ilviso - ‬1 min walk

About this property

THE FACE Style Hotel

Upscale hotel near Petronas Twin Towers
Located close to Suria KLCC Shopping Centre and KLCC Park, THE FACE Style Hotel provides dry cleaning/laundry services, a gym, and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), multilingual staff, and concierge services
  • A porter/bellhop, a front-desk safe, and a 24-hour front desk
Room features
All 385 rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bidets, free toiletries, and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Exterior
THE FACE Suites Hotel
  • Pool
  • Kitchen
  • Washer
  • Dryer
8.8 out of 10, Excellent, 1,737 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Secured, uncovered valet parking on site (MYR 50 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 55 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 21 2026 to January 21 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 110.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 30 for children
  • Uncovered valet parking fee: MYR 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 1351705-U

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Face Style
THE FACE Style
THE FACE Style Hotel Hotel
THE FACE Style Hotel Kuala Lumpur
THE FACE Style Hotel Hotel Kuala Lumpur

Frequently asked questions

Does THE FACE Style Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM. The pool will be unavailable from January 21 2026 to January 21 2026 (dates subject to change).

Is THE FACE Style Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at THE FACE Style Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Style Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is THE FACE Style Hotel located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 mi (3 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

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Reviews

THE FACE Style Hotel Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Amenities

8.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 52 out of 102 reviews
Rating 8 - Good. 31 out of 102 reviews
Rating 6 - Okay. 11 out of 102 reviews
Rating 4 - Poor. 3 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and an amazing pool
Stayed 3 nights in Dec 2025

8/10 Good

Navneet

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and staff also came when required. Breakfast was great!
Stayed 2 nights in Nov 2025

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor and excellent restaurant
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.
Stayed 4 nights in Jun 2025

10/10 Excellent

Bevis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice and helpful Swimming pool is gorgeous
Stayed 5 nights in Jun 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Pool am Dach :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby and comfy room.
Stayed 1 night in Oct 2023

8/10 Good

JINZHONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

rikko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, extraordinary view, fantastic swimming pool.
Stayed 1 night in Nov 2023

10/10 Excellent

Wagih G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at the face july 2024. The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel. THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL. In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull. Breakfast good. Station where they make eggs the way you want. All in all - very recommendable especially for location and an insane beautifull rooftop pool.
Stayed 3 nights in Jul 2024

2/10 Terrible

Yaimar

Disliked: Cleanliness, staff & service, amenities
CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂
Stayed 3 nights in Mar 2025

6/10 Okay

Deepak

Liked: Cleanliness, staff & service
Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...
Stayed 3 nights in Dec 2024

8/10 Good

Tek Beng

Liked: Property conditions & facilities, room comfort

Good, could be better.

(23-30Dec2024) Pro: - Location (10-30min walking distance to most malls and restaurants) - Easy for GRAB("Uber in Asia") - Pool is soo nice (However, crowded) - 6min walk to Anytime fitness (Quill City Mall) - 6min walk to the train station - Huge apartment (Suite with one bedroom) - Wash and dryer for cloth!! - Awesome views - Gym only for those who run or do very simple workout - Smart TV - Staff really trying their best to assist with anything! - Fast checkout Cons: - Dirty carpet on the living room - 1 mirror in the whole apartment - Shelves was very dusty - Need to buy washing machine powder (The one they provide they use it to wash the dishes and cloth... ) - Elevator (could take up to 10min during busy times) - Room cleaning: Missed one day during our stay - Late room cleaning 6pm.. - bedroom door was patched up they probably didn't paint it over after the patching - Longest check-in I have ever experience in my traveling life - I paid for breakfast, however ended just going there 2-3 times as the food was not for my taste. - Not allowed to move sunbeds, 50% of the few sun beds will be in the shadows Note: there is multiple hotels/Airbnb in same building. Hence, the facility is not optimal for the amount of people staying there during busy times. Conclusion: I would stay there again, but probably not if I have to pay the same rate again.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ruben

Liked: Cleanliness, amenities
Very professional and efficient!!! Best hotel!!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Chin Jau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy location.

Enjoyed our 9 nights stay.
Stayed 9 nights in May 2023

8/10 Good

Mavinder

Liked: Cleanliness, property conditions & facilities
Property was good but service was lacking. Lobby was always packed and staff were a little inexperienced. Rooms were big and clean. Lifts were an issue as we had to wait at least 4nto 5 mins for a lift to go down and tge pool area on level 51 was beautiful but packed at all times and the water was a litle cloudy. Overall a good stay but just need a little management improvements
Stayed 5 nights in Jul 2025

8/10 Good

Yana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Don't expect luxury service

Beautiful room but service was horrible. Meant to be luxury hotel but no one offered to take our bags, room service was cash only (?!), they demand a room inspection before you leave even though you put down a deposit. Hotel lobby was chaos and doesn't give the atmosphere of 5 stars, the lifts are really slow.
Stayed 2 nights in Jul 2025

10/10 Excellent

Webster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
Stayed 19 nights in Apr 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, All are new and clean. Best swimming pool with views
Stayed 2 nights in Mar 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Stayed 2 nights in Jul 2023