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D'majestic by Swiss Garden

3.0 star property
Hotel with free parking, near Berjaya Times Square

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Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking included
  • Gym

Room options

Available filters for rooms
Showing 2 of 2 rooms

Lux

Highlights

Free cribs/infant beds
Flat-screen TV
Hair dryer
Free bottled water
Minibar
In-room safe
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Chic

Highlights

Separate sitting area
Refrigerator
Flat-screen TV
Hair dryer
Free bottled water
In-room safe
  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
376 JALAN PUDU, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 9 min walk - 0.5 miles
  • Pavilion Kuala Lumpur - 19 min walk - 1.0 mile
  • Suria KLCC Shopping Centre - 3 min drive - 1.5 miles
  • Petronas Twin Towers - 3 min drive - 1.9 miles
  • KLCC Park - 4 min drive - 2.2 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Pudu Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kedai Kopi Dan Makanan Pak Lock 百樂茶餐室 - ‬3 min walk
  • ‪Restoran Sek Yuen - ‬1 min walk
  • ‪丹記水餃 - ‬1 min walk
  • ‪Restoran Kari Kepala Ikan Jalan Pudu - ‬3 min walk
  • ‪Restoran Ali Food Corner - ‬3 min walk

About this property

D'majestic by Swiss Garden

Hotel near Berjaya Times Square
Jalan Alor and Pavilion Kuala Lumpur are located near D'majestic by Swiss Garden, which provides an airport shuttle, a rooftop terrace, and a garden. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • Concierge services, luggage storage, and a 24-hour front desk
Room features
All 188 rooms have amenities such as free WiFi, safes, and free bottled water.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 23.40 for adults and MYR 11.70 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 20 floors

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 145.75 per day

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 23.40 for adults and MYR 11.70 for children
  • Rollaway bed fee: MYR 145.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for specific room requests at check-in.

Property is also known as

D'Majestic Place Swiss Garden Hotel Kuala Lumpur
D'Majestic Place Swiss Garden Hotel
D'Majestic Place Swiss Garden Kuala Lumpur
D'Majestic Place Swiss Garden
D'majestic Swiss Garden Hotel Kuala Lumpur
D'majestic Swiss Garden Hotel
D'majestic Swiss Garden Kuala Lumpur
D'majestic Swiss Garden
D'majestic Swiss Garn Kuala L
D'majestic by Swiss Garden Hotel
D'majestic by Swiss Garden Kuala Lumpur
D'majestic by Swiss Garden Hotel Kuala Lumpur

Frequently asked questions

Does D'majestic by Swiss Garden have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking at D'majestic by Swiss Garden?

Self parking is free at this property.

What time is check-in at D'majestic by Swiss Garden?

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM.

What time is check-out at D'majestic by Swiss Garden?

Check-out is at noon.

Where is D'majestic by Swiss Garden located?

Located in Pudu, this hotel is within 1 mi (2 km) of Low Yat Plaza, Berjaya Times Square, and Jalan Alor. Pavilion Kuala Lumpur and KLCC Park are also within 2 mi (3 km). Pudu Station is only a 3-minute walk and Hang Tuah Station is 10 minutes.

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D'majestic by Swiss Garden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 295 reviews
Rating 8 - Good. 117 out of 295 reviews
Rating 6 - Okay. 54 out of 295 reviews
Rating 4 - Poor. 17 out of 295 reviews
Rating 2 - Terrible. 26 out of 295 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jesper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is close from half june!!

Stayed 2 nights in Jun 2018

8/10 Good

eguchi

Liked: Cleanliness, staff & service, room comfort

大人の事情かなぁ

駅前だが立地は良く、夜間は歩くのが怖いはず。 オーバーブッキングとの理由で系列ホテルに変更、送迎車よんで頂きました無料。 現在、このホテルは予約が出来ず、長期滞在型か賃貸として貸し出してる模様… 変更後のホテルはアロー通り、ブドゥバスターミナル間近のスイスホテルで結果大満足でした。
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Eve, Sachsen

Liked: Staff & service

Hotel

wir haben 2verschieden Termine in diesem Hotel gebucht . Beim ersten einchecken war alles ok mit dem Zimmer . Nur beim zweiten mal waren wir etwas entäuscht .Das Zimmer entsprach keineswegs einem Deluxe Zimmer .
Stayed 3 nights in May 2018

10/10 Excellent

Cherng Jiunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness

Never again.

The hotel carpark was not complimentary. The beds were uncomfortable. As soon as you walked into the room, the stench from the open concept bathroom drain would greet you. Would not choose to stay here again.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pathetic hotel, poor service from staff

Very pathetic hotel, poor service from staff & management , no cooperation to guest, basic amenities missing in hotel. Would not suggest anyone to stay there even at free of cost.
Stayed 3 nights in May 2018

10/10 Excellent

Azim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Especially the infinity pool. I enjoyed the MBS feel there eventhough it is not that high it is still has a pretty nice night view.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check in process very slow. we arrive at 8:00 p.m... car parking need to be paid..:( RM5 flat rate per day..

6/10 Okay

Catharina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Pier, Vancouver, BC, Canada

Liked: Cleanliness, property conditions & facilities, room comfort

Nice view of KL SKYLINE

The hotel has superb facilities! However, be prepared of the ff: 1. Universal charger as they don’t provide one. 2. UBER or take a cab a lot since there’s no McD nearby. 3. Pool area closes at 10 pm.
Stayed 2 nights in Mar 2018

6/10 Okay

Harri

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Huippu uima-allas.

4/10 Poor

Cihan, Neuss

Disliked: Staff & service, room comfort

auf keinen fall ein zweites mal

kurze Fakten: positiv: zentral, supermarkt direkt neben an, einkaufszentrum in der nähe, im verhältnis moderne einrichtung, metro und bushaltestelle in der nähe, der Pool ist sehr schön negativ: Frühstück ist eine absolute Katastrophe! Nur zwei Handtücher im Zimmer für zwei Personen. soll man damit baden, die hände trocknen, etc etc Personal unfreundlich ( ausser die an der tür standen ) Die Pool Handtücher waren nicht zumutbar! ekelhaft! die gardinen waren dreckig!! Direkt quer gegenüber war eine Karaoke Bar und nachts war es extrem laut Wlan hat 3-4 Tage nicht funktioniert. sehr ärgerlich!!
Stayed 7 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible Hotel, Stay Away!!!

I booked this hotel because, honestly, the photos looked so good with reasonable price. However, when I arrived with my friends, we soon realized that the service by the staff was simply... non-existent. There was zero room cleaning service, even if you try to call them for room service they would not respond to you. So, we try to request for individual items. To request for something as simple as a towel took 5 calls, and a request for replenishing the bathroom supplies took 3 calls. You practically have to beg the hotel staff to get you your needs. The room we stayed at has a strong musty smell, don't think anyone has stayed there for a while. We actually told the hotel staff to switch the room, but to no one's surprise there was no response! The Wifi in the hotel just simply doesn't work the majority of the time! We had to tether from a 4G SIM card even though we were in the hotel! Seriously, save your money and go to another hotel in the area. This hotel is not worth your time- I am simply not sure how this hotel is getting more than a 2.0 average rating.

8/10 Good

chi ping, Taiwan

Liked: Staff & service

頂樓無邊際泳池

這間飯店最大的亮點事頂樓無邊際泳池，其他的服務就很一般，第一晚沒有整理房間，浴室及廁所是開放式的，比較適合夫妻及情侶入住。
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty Moldy Room

Our shower had excessive mold. The bathroom was dirty. The dresser has sticky stuff from the previous guests food & drinks. We were moved to a room that was slightly better.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no like the lobbys fragrant too strong
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Overall, disappointing

I spent more money than I usually would on this hotel hoping it would be a special break away. I wouldn't stay here again or recommend it unless you want to try the pool out for a night. Pros:- 1. Pool and gym area. You're really just paying extra for this. Without it it's just a 3 star hotel in an average-poor area. 2. Close to train station and 7 Eleven shop. 3. Comfortable bed. Cons:- 1. The hotel check-in took a long time because they apparently had no record of my hotels.com reservation. Eventually it was sorted out. One friendly receptionist and one not so friendly. 2. I would rate the room 3 stars.. overall finish was not good and we kept tripping over due to poor design layout. 3. Housekeeping. We stayed 4 nights and the room was only cleaned once. They did attempt to clean it a second time but 6pm is not acceptable when you've been out all day. 4. Wifi. Really poor connection which we weren't expecting for a 4 star hotel. There are a few TV channels in English but the signal kept cutting out so we gave up.
Stayed 4 nights in Feb 2018

8/10 Good

aki, japan

Liked: Cleanliness, property conditions & facilities, room comfort

イメージ写真通りおしゃれなホテル

部屋はおしゃれな感じで広さも十分。ベッドが固めで沈まなく最高に心地よかった。泳がなかったがプールサイドでまったり楽しんだ。ツインタワーも見える。１階にはコンビニも有る。このホテルは中々良い。１泊だったのが残念だった。
Stayed 1 night in Dec 2017

8/10 Good

Jubree, Bkk

Liked: Cleanliness, staff & service

Good view

We recommend what a pool! Pool has 20 floor and we can see Twin tower. You should go at night.
Stayed 1 night in Feb 2018

8/10 Good

takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アーリーチェックイン

早めのチェックインができて助かりました。
Stayed 1 night in Feb 2018

8/10 Good

MOHD BAKTI FARIAL

Liked: Cleanliness, property conditions & facilities, room comfort
Not a free parking. Just a little discount given. And the day I checked-out, not a single word comes out from the staff there. Like a robot. When I asked, "is that all?", he just put a little smile and didn't really want to look at me. Worst hotel staff ever.
Stayed 1 night in Jan 2018

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kanon med några få undantag

Nackdelen var kanske isf placeringen. Men billigt att ta taxi så det funkade. Lite väl lyhört också. Annars var allt super bra!
Stayed 2 nights in Jan 2018

10/10 Excellent

Jasvinder

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Kuala Lumpur

We are very happy to stay at D’Majestic Place by Swiss Garden. We got there around 12:30pm they let us check in earlier instead of 2pm. Hotel closed to local eateries. The rooftop infinity pool is a plus with a view of twin towers. Gym, sauna and steam room You can use during your stay. Front desk staffs are very helpful. They called Grab car ( Uber) for you to go places you wish to go. Compare to taxi it cost more. The Pudu plaza just a few blocks walk. If you wish to take the metro is close by also. I would recommend this hotel for your stay.
Stayed 2 nights in Jan 2018