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City Inn Hotel

2.5 star property
Travelers step into the rhythm of Kuala Lumpur with comfortable accommodations that keep them connected to both the city and the digital world

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Photo gallery for City Inn Hotel

Front of property - City Inn Hotel (Kuala Lumpur)
Budget Double Room | Desk, free WiFi, bed sheets - City Inn Hotel (Kuala Lumpur)
Reception - City Inn Hotel (Kuala Lumpur)
Staircase - City Inn Hotel (Kuala Lumpur)
Reception - City Inn Hotel (Kuala Lumpur)
City Inn Hotel puts visitors right in Kuala Lumpur's energetic center, just steps from Petaling Street and Merdeka Square. Guests stay connected with in-room WiFi while the practical conveniences of luggage storage and round-the-clock staff make exploring the city hassle-free.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Budget Double Room

Budget Double Room | Desk, free WiFi, bed sheets

Budget Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Golden Triangle, a neighborhood in Kuala Lumpur, is home to City Inn Hotel. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Petaling Street Market and Pavilion Kuala Lumpur. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
No. 11, Jalan Sultan, Kuala Lumpur, 50000

What's nearby

  • Petaling Street Market showing markets, night scenes and street scenes
    Petaling Street Market
    1 min walk - 0.1 miles
  • Aerial view of modern Kuala Lumpur city
    Merdeka 118
    3 min walk - 0.2 miles
  • Central Market which includes markets and street scenes
    Central Market
    5 min walk - 0.3 miles
  • Merdeka Square featuring night scenes, a city and heritage architecture
    Merdeka Square
    10 min walk - 0.6 miles
  • Bukit Bintang Plaza showing interior views and rides
    Berjaya Times Square
    15 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Pasar Seni Station
    3 min walk
  • Maharajalela Station
    7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    32 min drive

Restaurants

  • Purple Cane
    1 min walk
  • Concubine
    1 min walk
  • Fluffed
    1 min walk
  • CHAGEE 霸王茶姬
    1 min walk
  • The Hungry Tapir
    2 min walk

About this property

City Inn Hotel

Hotel near Petaling Street Market
Close to Jalan Alor and Kuala Lumpur Tower, City Inn Hotel provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at City Inn Hotel include comforts such as air conditioning, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

City Inn Hotel Kuala Lumpur
City Kuala Lumpur
City Inn Hotel Hotel
City Inn Hotel Kuala Lumpur
City Inn Hotel Hotel Kuala Lumpur

Frequently asked questions

Is City Inn Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at City Inn Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at City Inn Hotel?

Check-out is at noon.

Where is City Inn Hotel located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Petaling Street Market, Jalan Alor, and Berjaya Times Square. Pavilion Kuala Lumpur and Petronas Twin Towers are also within 3 mi (5 km). Kuala Lumpur Pasar Seni Station is only a 3-minute walk and Maharajalela Station is 7 minutes.

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Reviews

City Inn Hotel Reviews

6.0

5.6

Cleanliness

8.0

Location

6.8

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 4 out of 26 reviews
Rating 8 - Good. 4 out of 26 reviews
Rating 6 - Okay. 9 out of 26 reviews
Rating 4 - Poor. 5 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly, great location but tired.

Excellent service from the very helpful Lucas. Nothing was too much trouble. Room very tired and cleaning had to be done by us before getting settled. Toilet, bathroom walls, table etc. Wallpaper peeling, no protector on a stained, old mattress, duvet smelled strongly of nicotine, window in a rotten frame with big gaps. That said; fantastic location in Chinatown and the light railway station is next door. Central Market, bus station and some of the best eats in KL are right on the doorstep. Air conditioning works well.
Stayed 10 nights in Feb 2024

6/10 Okay

zephora

Affordable with fast wifi

The room was fine, comfortable beds and we slept well. Very fast wifi connection at 2nd floor. The hotel is good for backpackers on a budget. We liked the room coz we enjoyed the fast internet and as we snap and upload automatically to FB, Twitter and IG. The place was accessible to LRT and bus station going to Petronas Tower, Genting Highlands and KLIA1 and KLIA 2.

10/10 Excellent

LAU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It looks like Kowloon Walled City in Hong Kong movies. It's dirty and terrible but it is also a great excellent experience. If you want to do an ethnography of Kuala Lumpur, definitely you should pick up this one as your hotel. Furthermore, the reception can tell you a lot of interesting stories. However, if you just want to have a clean and comfortable place to sleep, you shouldn't pick this one. Fair speaking, although I had complaints about the environment, it was worth its price.
Stayed 3 nights in Oct 2024

2/10 Terrible

HYEMI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったのは交通の便だけです。
Stayed 3 nights in Nov 2024

6/10 Okay

KWOK WAI

Liked: Staff & service
Disliked: Amenities
不錯！職員親切！容易溝通！
Stayed 5 nights in Oct 2024

10/10 Excellent

Sujono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort, nice for family

Maybe the build must little renovation for good looking n nice n comfort
Stayed 1 night in Dec 2019

2/10 Terrible

MJ

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cleanliness.. The room did not look as in web So disappointing
Stayed 1 night in Sep 2019

8/10 Good

Scott

Liked: Cleanliness, room comfort

Great value!

This is a budget hotel, so don't expect bells and whistles. I stayed here for 3 weeks. The local area is great; lots of good restaurants and some cool bars in the area. Next to an MRT station which makes things handy. Staff are amazing and friendly! Bed is comfortable. Room soundproofing isn't fantastic. Design is sort of dark, but I liked that. I had issues with the Wi-Fi to some degree. Ended up using my phone as a Hotspot for working, but was able to stream movies most of the time. Very basic hotel, but a good place to stay if you want to save money.
Stayed 1 night in Oct 2018

8/10 Good

Rozalia, MY

Disliked: Room comfort
Its a budget hotel so please don't expect any surprise from this hotel. Their cleanness is okay, but I really dissappointed when I found that the bedsheets was old and terrible. The pillow was also old. I dont have shampoo/soap in my toilet. But overall its a good budget hotel. This is an area that you will so hard to find food on the midnight. No restaurant beside or near with the hotel. only 7 eleven and KK supermart. Facilities can be improve. Tv and wifi was superb!
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

まぁ仕方ない値段

コーヒーの飲み物を数分放置したら、蟻の群れが。。。たぶん10分以下だったのに、ちょっとショックでした。。 あとwifiが故障して1日使えず。部屋は値段通りで価格もとても安いです。喫煙できるのは最高です（笑）

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
If you be allergic this is not your choice, many humid but good staft and easy to travel cause its close to underground train station.
Stayed 4 nights in Apr 2018

10/10 Excellent

starpink, Thailand

Liked: Cleanliness, staff & service, room comfort

good location

near Pasar sini station and chinatown No lift , stair only
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Near Petaling Street Market plus have MRT and LRT so is easy to get there
Stayed 2 nights in Mar 2018

6/10 Okay

mon, BKK

Disliked: Property conditions & facilities

Hotel in good location

The great thing of this hotel is location. Near MRT and others. Near pataling street and central market. But in room have not much facilities (You have to bring your own towel)
Stayed 3 nights in Feb 2018

6/10 Okay

Grzegorz

Liked: Staff & service
Disliked: Cleanliness
The dirtest hotel I ever seen
Stayed 17 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude staff and bad place overall

The staffs are so rude and not efficient to do the work. I pay two times because of their staff's lack of knowledge in technology and when I go to their place to do a refund, the staff act mannerless and refuse to refund. The boss took a week to refund and didn't even apologize. I wont recommend this place to anyone. Rude staff and the place is not maintained as well
Stayed 1 night in Dec 2017

2/10 Terrible

Anniina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

Disaster!! The room was dirty and noisy, we had dirty bed sheets and there were cockroaches in the shower. On top of that, just before going to sleep we found a bedbug on our bed. We ended up changing the hotel in the middle of the night, which altogether made our first night in Kuala Lumpur very unpleasant. Such a bad experience, please stay away from this place!
Stayed 3 nights in Oct 2017

2/10 Terrible

goulame

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai réservé 6 jours et DÉJÀ PAYÉ !À RÉCEPTION EST AU 1e ÉTAGES,MA CHAMBRE EST AU 5 EMES ÉTAGES ( SANS ACENSSEUR ! ) j'ai laissé tombé,et aller loué ailleurs ( à cause de sans ACENSSEUR,j'ai perdu 6 nuit déjà payé, c'est honteux de voir un HÔTEL À PLUS DE 5 ÉTAGES ET SANS ACENSSEUR VOUS VOYEZ DE MONTÉS TOUT LES BAGAGES UNE FAMILLES !
Stayed 5 nights in Jul 2017

4/10 Poor

goulame

Disliked: Cleanliness, property conditions & facilities, room comfort
La réception est au 1e étages,MA CHAMBRE EST AU 5 emes ÉTAGES ! IL Y À MÊME PAS ACENSSEUR, J'AI RÉSERVER POUR 6 JOURS, J'AI PERDUE 6 JOURS À CAUSE PAS ACENSSEUR QUE J'AI DÉJÀ PAYÉ, C'EST DÉCEVANT ! Du coup je suis allé loué ailleurs x
Stayed 1 night in Jul 2017

6/10 Okay

David, Houston

Liked: Staff & service

Very Convenient to Chinatown/Petaling

If you're looking for an inexpensive place to stay in order to explore Chinatown, this place is recommended. Minimal furnishings, but it is just across the street from Petaling Walking Street. Can't complain about the place. Restaurants and shopping abounds.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was nice to stay there, particularly if you are on a budget.

6/10 Okay

LOO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Near to lrt station, quite comfortable room, but do not have lift

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

clement

Disliked: Cleanliness
Stayed 3 nights in May 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities