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City Central Hotel

3.5 star property
Hotel with a restaurant, steps from Kuala Lumpur Sentral

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Photo gallery for City Central Hotel

Children's play area - outdoor
Breakfast, lunch, dinner served; local cuisine
Reception
Garden
Family Double Room | 1 bedroom, Select Comfort beds, minibar, desk
Kuala Lumpur Sentral and Petaling Street are located near City Central Hotel, which provides an art gallery on site, a shopping mall on site, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

1 bedroom, Select Comfort beds, minibar, desk

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Select Comfort bed
Bidet
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, Select Comfort beds, minibar, desk

Deluxe Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Select Comfort bed
Bidet
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, Select Comfort beds, minibar, desk

Family Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Separate bedroom
Select Comfort bed
Bidet
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
No 8 & 82 Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, 50470

What's nearby

  • Kuala Lumpur Sentral - 7 min walk - 0.4 miles
  • Petaling Street - 19 min walk - 1.0 mile
  • Mid Valley Megamall - 2 min drive - 1.5 miles
  • Berjaya Times Square - 3 min drive - 2.2 miles
  • Petronas Twin Towers - 5 min drive - 2.6 miles

Getting around

  • KL Sentral Station - 1 min walk
  • Kuala Lumpur Sentral Station - 4 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 32 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪ABC Bistro Cafe - ‬1 min walk
  • ‪Original Penang Kayu Nasi Kandar - ‬2 min walk
  • ‪Restoran Loke Fatt - ‬2 min walk
  • ‪Restoran Husen Cafe - ‬1 min walk

About this property

City Central Hotel

Hotel near Kuala Lumpur Sentral
Located close to Petaling Street, City Central Hotel provides an art gallery on site, a shopping mall on site, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
Other perks include:
  • Local cuisine breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • ATM/banking services, smoke-free premises, and concierge services
  • Luggage storage, a banquet hall, and a 24-hour front desk
Room features
All 106 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and computer monitors.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LED TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, uncovered self parking on site (MYR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MYR 8 per person
  • A restaurant

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 8 per person
  • Uncovered self parking fee: MYR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

City Central Hotel Kuala Lumpur
City Central Kuala Lumpur
City Central Hotel Hotel
City Central Hotel Kuala Lumpur
City Central Hotel Hotel Kuala Lumpur

Frequently asked questions

Is City Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at City Central Hotel?

Self parking is available for MYR 10 per day.

What time is check-in at City Central Hotel?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at City Central Hotel?

Check-out is at 12:30 PM.

Does City Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is City Central Hotel located?

Located in Brickfields, this hotel is steps from NU Sentral and Kuala Lumpur Sentral. Mid Valley Megamall and Berjaya Times Square are also within 3 mi (5 km). KL Sentral Station is only a 2-minute walk and Tun Sambanthan Station is 5 minutes.

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City Central Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 100 reviews
Rating 8 - Good. 36 out of 100 reviews
Rating 6 - Okay. 16 out of 100 reviews
Rating 4 - Poor. 6 out of 100 reviews
Rating 2 - Terrible. 6 out of 100 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful. Being able to speak to them in Japanese puts Japanese people at ease. The hotel is very clean. It's easily accessible, perfect for sightseeing and shopping. The front desk staff were very friendly and helpful. I'd definitely stay here again.
Stayed 4 nights in Jul 2025

6/10 Okay

HAJI AHMAD, PG AZAMI

Liked: Staff & service
Disliked: Cleanliness, amenities
I would say an average hotel, but cleanliness os there. Also convenient as it is near public transportation
Stayed 4 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff.
Stayed 5 nights in Oct 2024

8/10 Good

Lesley

Liked: Staff & service
Great location to get to everything if you're in KL travelling and sightseeing
Stayed 2 nights in Sep 2024

8/10 Good

Sahrin

I love it, thanks
Stayed 1 night in Dec 2024

8/10 Good

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The staff was friendly except for one guy who works the day shift at the front desk who was standoffish and seems to have an attitude. The doorman was very pleasant. The two housekeepers, Mohd. Khalil and Mohd. Mehedi on Level 3 were very helpful and friendly.
Stayed 1 night in Nov 2024

8/10 Good

SIVASAMBOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Manickam

Liked: Amenities
Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.
Stayed 12 nights in Jan 2024

10/10 Excellent

Shafeek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.
Stayed 1 night in Jun 2024

10/10 Excellent

ALMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small room and dirty, tooooooo small bathroom,
Stayed 2 nights in Sep 2024

10/10 Excellent

Trevor

Liked: Staff & service, property conditions & facilities
Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.
Stayed 3 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The room had no windows

The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.
Stayed 2 nights in Dec 2023

2/10 Terrible

Colette

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m'am" not good for single female travellers.

2/10 Terrible

Stephannie

Disliked: Staff & service, amenities, property conditions & facilities
3 weeks of sleep deprivation!! They are "enforcing" the no alcohol rule. But only partially. So drunk jerks are coming in at all hours & setting off their door alarm. 11:08 (23:08), 1:45, 4:26, 5:18 because they are going back out to buy booze. Not once in 3 weeks did staff come to the floor to check out why the door security alarms were going off repeatedly through the night. Also the no smoking rule is *not* enforced. So sometimes there's smoke smell in your room (especially in the middle of the night) and you have to turn on the bathroom fan/light to clear the room. Then it's hard to sleep between the light & constant traffic noise, the door security alarms going off all night and occasionally cigarette smoke. You can't take a nap during the day because of the traffic noise increasing AND through some brilliance the staff communicate with walk talkies. So there's "clatter" from the walk talkies all day!! Sure, staff will give you a cheerful hello as you come and go, but what would really be nice is a GOOD NIGHT SLEEP!!! The room has a problem with the lights. Sometimes it doesn't come on, sometimes it flickers for a while before coming on. The fan in the room makes a horrible screeching noise (fingernails on chalk board). The blackout curtain doesn't fully "blackout" the light. The safe is just a drawer with a simple small key lock -- that's broken!! When I checked in I specifically asked for the room classification that I had prepaid for -- a windowless room because I hav
Stayed 18 nights in Mar 2023

10/10 Excellent

Alessandro

Stayed 4 nights in May 2025

4/10 Poor

Hyeonjung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
직원은 매우 친절했습니다. 그러나 숙소 천장에서 쥐가 돌아다니는 소리가 들렸습니다. 그리고 샤워시 온수가 약했습니다. 그래도 늦은밤에 방을 옮겨주는 점엔 감사했습니다.
Stayed 1 night in Jun 2025

10/10 Excellent

Toshie

Liked: Cleanliness, staff & service
友人からこのホテルを勧められたのですが、KLセントラル駅から近く、フロントスタッフも親切でよかったです。また、清掃スタッフのaLamgirさんのお陰で快適に過ごせました。ありがとうございました。
Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones confortables
Stayed 4 nights in Mar 2025

8/10 Good

CHI KONG

Stayed 1 night in Mar 2025

10/10 Excellent

Kota

Stayed 4 nights in Mar 2025

6/10 Okay

YOICHIRO

Stayed 3 nights in Jan 2025

6/10 Okay

TAKAKO

Disliked: Staff & service

便利ですが、ルームキーな難ありです。

駅から近くて便利な所にあります。KLセントラル駅へは、ショッピングセンターを抜けると早いですが、KLセントラル駅の出口を出て下へ降りて、バス乗り場を通ってもアクセスできます。 スタッフは親切で、感じは良いです。 しかし、部屋のカードキーは壊れていて、かざしても入れません。入れない、壊れてると伝えてましたが、なにやらカウンターでカードキーをいじってからまた同じキーを渡されるのですが、やはり開きません。外から帰ってきて、キーが壊れてると言ってもついて来てはもらえず、部屋まで言ってキーが使えないことをまたフロントまで言ってやっと来てもらえるという、ものすごく時間がかかりました。ちなみに、エレベーターも遅いので、かなり待ちます。お部屋は駅近くでこのお値段なら相応だと思います。滞在時間は9時間程でしたので、気になりませんでした。トランジットの素泊まりには良かったです。
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024