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City Central Hotel

Property class: 3.5

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Photo gallery for City Central Hotel

Room - City Central Hotel (Kuala Lumpur)
A hotel reception area with a reception desk, a clock, a television, and a red welcome mat. - City Central Hotel (Kuala Lumpur)
A buffet with various dishes including rice, curries, and salads. - City Central Hotel (Kuala Lumpur)
A rooftop lounge with artificial grass, lounge chairs, and a glass ceiling. - City Central Hotel (Kuala Lumpur)
A gym with exercise equipment, a treadmill, and a view of a green outdoor area. - City Central Hotel (Kuala Lumpur)
Kuala Lumpur Sentral and Petaling Street Market are located near City Central Hotel, which provides an art gallery on site, a shopping mall on site, and laundry facilities. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, bedside table, nightstand, and a small desk with a chair.

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, a TV, and a bathroom.

Deluxe Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Double Room

Room

Family Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Double Room

Room

Family Double Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a bedside table with a plant, a mirror, and a door.

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Room

Deluxe Triple Room

  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

About the neighborhood

Located in Brickfields, a neighborhood in Kuala Lumpur, City Central Hotel is near a metro station. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Kuala Lumpur Sentral and Petaling Street Market. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
Map
No 8 & 82 Jalan Tun Sambanthan, Brickfields, Kuala Lumpur, 50470

What's nearby

  • A modern skyscraper with a curved facade and a flag of Malaysia.
    Kuala Lumpur Sentral
    1 min walk - 0.1 miles
  • A covered walkway with a geometric yellow roof structure, surrounded by trees and a landscaped area.
    Perdana Botanical Gardens
    10 min walk - 0.6 miles
  • A busy street with a prominent sign for Jalan Petaling Street.
    Petaling Street Market
    2 min drive - 1.2 miles
  • NU Sentral
    1 min walk - 0.1 miles
  • Sree Veera Hanuman Temple
    7 min walk - 0.4 miles

Getting around

  • KL Sentral Station
    1 min walk
  • Kuala Lumpur Sentral Station
    4 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    32 min drive

Restaurants

  • Dolly Dim Sum
    2 min walk
  • The Coffee Bean & Tea Leaf
    2 min walk
  • Original Penang Kayu Nasi Kandar
    2 min walk
  • Homie Recipe 家傳食譜
    2 min walk
  • Ah Cheng Laksa
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Secured, uncovered self parking on site (MYR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: MYR 8 per person
  • A restaurant

Things to do

  • Archery
  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Computer monitor
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 8 per person
  • Uncovered self parking fee: MYR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is City Central Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per day.

What time is check-in at City Central Hotel?

Check-in begins at 1:00 PM. Late check-in is available during limited hours.

What time is check-out at City Central Hotel?

Check-out is at 12:30 PM.

Does City Central Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is City Central Hotel located?

Located in Brickfields, this hotel is within 1 mi (2 km) of Kuala Lumpur Sentral, Mid Valley Megamall, and Petaling Street Market. KLCC Park and Petronas Twin Towers are also within 3 mi (5 km). KL Sentral Station is only a 2-minute walk and Tun Sambanthan Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City Central Hotel Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 49 out of 129 reviews
Rating 8 - Good. 44 out of 129 reviews
Rating 6 - Okay. 22 out of 129 reviews
Rating 4 - Poor. 7 out of 129 reviews
Rating 2 - Terrible. 7 out of 129 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had originally booked a deluxe triple room for my parents and I. While booking the pictures showed a windowed room, hence why I had booked it as my father is claustrophobic. Upon checking in into the hotel was informed that the deluxe triple rooms do not have any windows at all. However the staff was kind enough to give us a free upgrade to a family room with a window for my father’s claustrophobia. We had also tried to get in touch with the property via Expedia however there was no response regarding any window in the room. Also on the Expedia website it shows that they have airport shuttle, they do not. The staff did however arrange a taxi for us to go to the airport at 3am. All in all, the staff, the room and the hotel location was great. Close to all the major attractions and restaurants. Would definitely stay here again but would be vary of the pictures shown of the room while booking.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right across the street from a major shopping centre with all the trains that you will need to get around. I received extra special service from the front desk staff with a problem that was not related to my stay and it helped me immensely. Very friendly service.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It was decent. The staff were lovley. Room cleaed daily, free water and coffee.good location Thw qifi qas a bit ropey
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service | Friendly staff | clean room
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to the NU mall. Friendly staff and vlean
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air condition was weak and lacks adjustment. We were only provide with a single key card where we left in the power slot to keep the AC running while we are out. Staffs were kind enough to let us in if we needed access to the room. Overall the stay was good with easy access to all rail services. Would stay again if we are back in KL.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Centrally located.
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Staff & service
Great location to get to everything if you're in KL travelling and sightseeing
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
I would say an average hotel, but cleanliness os there. Also convenient as it is near public transportation
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This is a great, affordable place to stay if you need to be near Sentral - convenient for arrival on KLIA express and for taking trains to other parts of Malaysia as well as around KL. Rooms are very basic but spotlessly clean. I returned there after my initial booking for another stay on my way back through KL. Staff are really lovely, accommodating and helpful and have advice about the nearby area. The only negative is that the rooms have no protection from noise so I was awoken through the night by people coming back late and children running up and down the corridors early in the morning. I can go back to sleep really quickly so it wasn’t too bothersome, but if noise bothers you a lot, bring some earplugs. I would definitely stay there again for a convenient and safe place to rest my head passing through KL.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Front desk staff very polite and helpful. The best I have seen, I have been to over 50 countries. Other workers all men all polite also.
Stayed 12 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very polite to deal with. Amazing property positive atmosphere in reception and room inside with basic amenities fulfilled. Is the first time I’m giving for a hotel five star for all aspects. Keep going good service and value for money. Thanks to management and staff.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great value family of 6 stay. No windows but knew that when booking and with good air con was irrelevant to us. Allowed us to check in early and cjeck out an hour later. Nice shopping plaza just across the street and it connects to main train station.
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No regret I choosed this hotel. It’s literally 3min walk to the KL Sentral. Very clean and smells good. Hotel staffs are friendly and accommodating. There’s a lot of restoran around the area. Highly recommended. I will stay again to this hotel on Aug 24-26, 2024 with friends. See you again City Central.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking for visitors outside the hotel is difficult. Noisy and dirty on street outside the hotel, no complaint about the hotel itself. Too crowded outside, Diwali may have put some extra stress but probably not much different even at other times. Convenient location for shopping/ restaurants.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

The room had no windows

The room is no window, when I booked, didn’t mention it. The room had some smell but the staff fixed it. The hotel is close to KL central station and shopping centre.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Perfect for an overnight stay
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful. Being able to speak to them in Japanese puts Japanese people at ease. The hotel is very clean. It's easily accessible, perfect for sightseeing and shopping. The front desk staff were very friendly and helpful. I'd definitely stay here again.
Stayed 4 nights in Jul 2025
Verified review

8/10 Good

I love it, thanks
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Very small room.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The staff was friendly except for one guy who works the day shift at the front desk who was standoffish and seems to have an attitude. The doorman was very pleasant. The two housekeepers, Mohd. Khalil and Mohd. Mehedi on Level 3 were very helpful and friendly.
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Too small room and dirty, tooooooo small bathroom,
Stayed 2 nights in Sep 2024
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Woman at front desk was rude and denied i had a reservation until i showed her my confirmation on my phone. Service staff are flirtatious and always outside my room or blowing kisses, asking for "service m'am" not good for single female travellers.