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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
A vibrant urban retreat where travelers can savor canteenM's cuisine while enjoying drinks at the bar near Pavilion Kuala Lumpur and KLCC Park

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Daily buffet breakfast for a fee - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
View from property - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Lobby lounge - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Lobby lounge - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Exterior - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
citizenM Kuala Lumpur Bukit Bintang offers a convenient city base with on-site shopping and free WiFi. Guests can unwind with drinks at the bar or enjoy meals at canteenM after exploring nearby attractions. The helpful staff consistently enhances the experience for visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Bukit Bintang, a neighborhood in Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is near a metro station. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and KidZania are also worth visiting. Visit our Kuala Lumpur travel guide
Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Jalan Alor
    Jalan Alor
    5 min walk - 0.3 miles
  • Petaling Street Market
    Petaling Street Market
    7 min walk - 0.4 miles
  • Changkat Bukit Bintang
    Changkat Bukit Bintang
    7 min walk - 0.4 miles
  • Berjaya Times Square
    Berjaya Times Square
    10 min walk - 0.6 miles
  • Central Market
    Central Market
    10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    13 min walk
  • Imbi Station
    13 min walk
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Just Fruits Neighbourhood Market
    3 min walk
  • Flavors Restaurant
    4 min walk
  • Jamaica Blue
    2 min walk
  • Bröom at Bukit Bintang
    7 min walk
  • Private Corner Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple, Jalan Alor, and Petaling Street Market. Berjaya Times Square and Changkat Bukit Bintang are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

citizenM Kuala Lumpur Bukit Bintang Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 495 out of 626 reviews
Rating 8 - Good. 98 out of 626 reviews
Rating 6 - Okay. 22 out of 626 reviews
Rating 4 - Poor. 6 out of 626 reviews
Rating 2 - Terrible. 5 out of 626 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and staff are the best part of this hotel!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff super friendly and breakfast is worth it the price!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, clean room, give advice of things to so in the area, A/C work well, safe area to walk at night, . Love this hotel,
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and friendly helpful staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Farida

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room! Amazing professional service, excellent location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Even Kvale

Liked: Cleanliness, staff & service, amenities
Great value and good central location. Very clean and friendly staff, would come back again
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities
Staff great, Rooms very good, price even better
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Wei Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and polite staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
The room was great, clean, air conditioning working properly. The location is perfect with the night market around the corner, 25 mins walking to the Petronas and KLCC.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel with a few little issues. We had no hot water the first night but the hotel staff immediately moved us to a higher floor, after that the shower was excellent, both heat and force. The rooms have iPads which control just about everything - lights, blinds, curtains and TV. Everything works OK except the TV. We had to turn off the power several times to reset the connection, s instructed by the hotel, but still it was unreliable. Perhaps a bridge too far with integrating technology. Breakfast was very good, a reasonable variety of options with very nice coffee. Staff are excellent, very helpful and friendly.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Wunna

Liked: Cleanliness, amenities, property conditions & facilities
Was great. Clean and convenient. Tech oriented.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Laney

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable with a modern vibe. The bed was massive and there was a large window to see the area around the hotel. The location is excellent as it’s a few minutes walk from a supermarket, restaurants, bars and a night market.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are thoughtfully and practically designed for travellers with minimalist tastes. Linens and towels are pristine and staff very responsive and helpful. One star taken off for poor sound-proofing of rooms. Top-notch evening staff were immediately responsive and dealt with loud, unruly neighbours.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

shawn

Liked: Cleanliness, staff & service
Room was clean, comfortable and spacious. Great lobby for relaxing or working and friendly, professional staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, amenities
Terrific staff in all aspects. Clean, spacious room with great shower, huge comfy bed and large window with neat automated blinds. Tasty buffet breakfast. Great location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food got no love. The breakfast buffet quality was disappointing. It was uninspired and bland. But the staff was excellent and the place was beautiful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Very beautiful and clean hotel. Great location. A lot of restaurants and famous Jalan Alor street are close by. The breakfast is good. The size of room is average not big enough but will do the job perfectly. Very happy with staff and service. Very helpful and kind staff.
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Kee Shing

Liked: Cleanliness, amenities, property conditions & facilities
Room condition is very good .... location is convenience and many convenience store nearby too
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Emmanuel Oluwatope

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and in a convenient location. The blinds are really good and cut out the light so good to sleep.
Stayed 3 nights in Dec 2025