See all properties

citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Check-in/check-out kiosk
Exterior
Property amenity
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 999 reviews
The Kuala Lumpur Journal

About the neighborhood

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 15 min walk - 0.8 miles
  • Kuala Lumpur Tower - 16 min walk - 0.9 miles
  • Pavilion Kuala Lumpur - 17 min walk - 0.9 miles
  • Petronas Twin Towers - 4 min drive - 2.1 miles
  • KLCC Park - 4 min drive - 2.0 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Jamaica Blue Fine Coffees - ‬2 min walk
  • ‪Garden Terrace Cafe - ‬4 min walk
  • ‪May King Restaurant MKP Lum Mee - ‬3 min walk
  • ‪8Haus 八號 - ‬7 min walk
  • ‪Breakfast Spot - ‬7 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A 24-hour front desk, a front-desk safe, and a TV in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 105 rooms boast comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height bed
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 35 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Berjaya Times Square and Petaling Street are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 352 out of 433 reviews
Rating 8 - Good. 60 out of 433 reviews
Rating 6 - Okay. 13 out of 433 reviews
Rating 4 - Poor. 5 out of 433 reviews
Rating 2 - Terrible. 3 out of 433 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel to stay in Kuala Lumpur
Stayed 3 nights in Apr 2025

10/10 Excellent

Aoife

Liked: Amenities
Great value for money. Clean, good location and staff were helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern deco , clean .. friendly staffs
Stayed 1 night in Apr 2025

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

MOHAMMED JAFFRY DEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and convenient location
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar Ysmael

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Breakfast is kinda pricey but the food is good.
Stayed 3 nights in Mar 2025

10/10 Excellent

sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, clean, ideally located, lots of space to work
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great customer Service.
Stayed 1 night in Jan 2025

10/10 Excellent

Akul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Stayed 4 nights in Feb 2025

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Quite nice hotel, modern. Bedding should be cleaner, of the 4 pillows I was provided, 3 of them had dirty pillow cases with clear marks
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 4 nights in Dec 2024

10/10 Excellent

RAISSA PASCUAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cleanliness and the employees are nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel - stunning with beautiful art work, clever contemporary design and lovely staff. Also really comfortable beds 😎.
Stayed 2 nights in Dec 2024

8/10 Good

John

Liked: Amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 8 nights in Dec 2024

6/10 Okay

lal

Liked: Cleanliness
Disliked: Staff & service
It's clean. it's nice to be around. they don't know how to cominicate people. they had a good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean and the rooms were very nice and modern. Staff was very responsive and friendly. Good, central location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location & enjoyable stay

Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Stayed 3 nights in Dec 2024

10/10 Excellent

YUK FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is very helpful going extra miles contacting the airline for us
Stayed 3 nights in Feb 2025

10/10 Excellent

Yi Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean, comes with intelligent room control on ipad for airconditioning, blinds and even light colors. the lobby is spacious and it is nice to chill there with great wireless access. location is strategic to many places, walkable to bukit bintang and petaling street etc. would definitely go back again.
Stayed 1 night in Feb 2025

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was central to what I required for my stay in KL. The hotel lacked the provisions to be able to eat a breakfast. no fried eggs available-scramble eggs cold every day that I stayed . For Rm42 the breakfast rating is zero. One morning the breakfast Bar ran out of bake beans, why with kitchen staff on sight. My 15 day stay was great.
Stayed 16 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Takuro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super nice. I will definitely stay at this hotel again when I visit Malaysia again.
Stayed 4 nights in Aug 2024

10/10 Excellent

namrata

Liked: Cleanliness, staff & service, property conditions & facilities
For the price I paid compared to other hotels, I was surprised to see how clean, convenient and nice the hotel was. Room size is not so big but everything is placed so thoughtfully that it doesn’t feel small and bed is king size and comfortable. Also they have the coziest and artsy environment at lobby and lounges where you can hang out with books and computers. Colors and arts are done tastefully and ℹ definitely loved the ambience and staffs . Tony who I assume to be head of regional managers or is one was there. He was super hospitable, friendly and helpful. We will come back there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great fun place to stay. Wonderful breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Harinya

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and modern
Stayed 2 nights in Nov 2024