Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (MYR 55 per person)
King Room | Premium bedding, in-room safe, desk, laptop workspace
citizenM Kuala Lumpur Bukit Bintang offers a convenient city base with on-site shopping and free WiFi. Guests can unwind with drinks at the bar or enjoy meals at canteenM after exploring nearby attractions. The helpful staff consistently enhances the experience for visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room | Premium bedding, in-room safe, desk, laptop workspace

King Room

9.2 out of 10
Wonderful
(63 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Hydromassage showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Outdoor pool, sun loungers

Hilton Petaling Jaya

Petaling Jaya
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
Hilton Petaling Jaya

About the neighborhood

Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 2 min drive - 1.0 mile
  • KLCC Park - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Jiak Kopi - ‬2 min walk
  • ‪Pizzeria Dihyang - ‬3 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Pavilion Kuala Lumpur and KLCC Park, citizenM Kuala Lumpur Bukit Bintang provides shopping on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews speak highly of the helpful staff
Room features
All 175 rooms boast comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,003 reviews
The Kuala Lumpur Journal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Berjaya Times Square and Petaling Street are also within 15 minutes. Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

citizenM Kuala Lumpur Bukit Bintang Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 410 out of 510 reviews
Rating 8 - Good. 75 out of 510 reviews
Rating 6 - Okay. 17 out of 510 reviews
Rating 4 - Poor. 5 out of 510 reviews
Rating 2 - Terrible. 3 out of 510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Kazuaki

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have break fast in the hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Stayed 1 night in Jun 2025

10/10 Excellent

Gadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place that really prioritizes sleep hygiene and is very comfortable
Stayed 7 nights in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

raed

Liked: Cleanliness, property conditions & facilities, room comfort

Very sweet

Génial
Stayed 5 nights in Jul 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! All staff were very friendly and helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love it

i am a regular
Stayed 2 nights in Jun 2025

10/10 Excellent

Shamini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Hospitality of workers and kindness ❤️
Stayed 6 nights in May 2025

10/10 Excellent

Akul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay in Bukit Bintang right next to Jalan Alor. Walkable to Central Market and Petaling Street. Place has great staff and really clean rooms
Stayed 4 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prime location & enjoyable stay

Excellent location with clean and very trendy look. The rooms are small though they are well designed to accommodate lots of luggage (e.g., drawers underneath bed). Loved our stay here!
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdulkadir

Liked: Cleanliness, amenities, property conditions & facilities
Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff are very friendly and helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sutha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for solo and business travellers. Will definitely repeat my stay here.
Stayed 3 nights in May 2024

10/10 Excellent

SHOTARO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 6 nights in Jun 2024

10/10 Excellent

YUK FAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager is very helpful going extra miles contacting the airline for us
Stayed 3 nights in Feb 2025

10/10 Excellent

Avinash Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Hotel & Great Staff
Stayed 3 nights in Mar 2023

10/10 Excellent

Muhammad Sulaiman

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay. Super friendly staff with excellent facilities. Will definitely come back.
Stayed 3 nights in Jun 2024

10/10 Excellent

abhinav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good option

I found this place to be so clean that I ended up using their towels and through all my life I don't think I have ever used a hotel s towels ever... They are also very all of them are very very friendly although initially they can be a little stuck on rules but that rapidly goes away as with conversation
Stayed 1 night in Mar 2025

10/10 Excellent

CHANGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice lobby
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Nice stay

Good and nice staffs, happy to stay there, the room is clean and tidy, good wifi!!
Stayed 3 nights in Mar 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.