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citizenM Kuala Lumpur Bukit Bintang

4.0 star property
A vibrant urban retreat where travelers can savor canteenM's cuisine while enjoying drinks at the bar near Pavilion Kuala Lumpur and KLCC Park

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Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Daily buffet breakfast (MYR 55 per person) - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
View from property - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Lobby lounge - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Lobby lounge - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
Exterior - citizenM Kuala Lumpur Bukit Bintang (Kuala Lumpur)
citizenM Kuala Lumpur Bukit Bintang offers a convenient city base with on-site shopping and free WiFi. Guests can unwind with drinks at the bar or enjoy meals at canteenM after exploring nearby attractions. The helpful staff consistently enhances the experience for visitors.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Bukit Bintang, a neighborhood in Kuala Lumpur, citizenM Kuala Lumpur Bukit Bintang is near a metro station. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Petaling Street Market and Berjaya Times Square. Perdana Botanical Gardens and KidZania are also worth visiting. Visit our Kuala Lumpur travel guide
Map
128 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Jalan Alor showing markets and street scenes as well as a large group of people
    Jalan Alor
    5 min walk - 0.3 miles
  • Petaling Street Market showing markets, night scenes and street scenes
    Petaling Street Market
    7 min walk - 0.4 miles
  • Bukit Nanas Forest Reserve which includes a city and a suspension bridge or treetop walkway
    Kuala Lumpur Forest Eco Park
    7 min walk - 0.4 miles
  • Central Market which includes markets and street scenes
    Central Market
    10 min walk - 0.6 miles
  • One good #photography spot to capture the #KualaLumpur #skyscrapers is from #KL #Tower. The ticket fare is not as expensive as The Twin #KLCC Tower. The view is amazing from above with the hill as the background. Maybe if you go taking pictures at dusk or night, you will get a better result than this.
    Kuala Lumpur Tower
    12 min walk - 0.7 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station
    13 min walk
  • Imbi Station
    13 min walk
  • Kuala Lumpur International Airport (KUL)
    46 min drive

Restaurants

  • Just Fruits Neighbourhood Market
    3 min walk
  • Bröom at Bukit Bintang
    7 min walk
  • Jamaica Blue
    2 min walk
  • Flavors Restaurant
    4 min walk
  • Private Corner Cafe
    1 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Upscale hotel near Berjaya Times Square
Located close to Jalan Alor and Petaling Street Market, citizenM Kuala Lumpur Bukit Bintang provides shopping on site, a coffee shop/cafe, and a bar. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a 24-hour business center.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 175 rooms boast comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Check-out is at 11:00 AM. Late check-out is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 10-minute walk of Kottu Malai Pillayar Temple, Jalan Alor, and Petaling Street Market. Berjaya Times Square and Kuala Lumpur Tower are also within 1 mi (2 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

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Reviews

citizenM Kuala Lumpur Bukit Bintang Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 450 out of 566 reviews
Rating 8 - Good. 86 out of 566 reviews
Rating 6 - Okay. 20 out of 566 reviews
Rating 4 - Poor. 6 out of 566 reviews
Rating 2 - Terrible. 4 out of 566 reviews

Reviews

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very Modern and comfortable. Friendly staff and lots of shops and restaurants nearby. Would definitely stay there again
Stayed 2 nights in Jan 2026

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were kind, courteous and always pleasant.. when I return I’ll definitely stay here again.. 10/10
Stayed 5 nights in Jan 2026

8/10 Good

Abdul

Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean and friendly helpful staff.
Stayed 3 nights in Dec 2025

10/10 Excellent

Loretta

Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It’s all computerized with lights, sleep mode, control temperature, curtains that go up and down. It’s very well designed. The staff is extremely helpful and friendly. The breakfast was also great and the cappuccino is the best. I was very comfortable and very happy staying there. I will stay in another CitizenM Hotel in the future. I highly recommend this hotel.
Stayed 6 nights in Jan 2026

10/10 Excellent

Kee Shing

Liked: Cleanliness, amenities, property conditions & facilities
Room condition is very good .... location is convenience and many convenience store nearby too
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful! Process of checking in and out was seamless, room is exactly what you need if you’re visiting for a short trip, and the location was superb as well! Would stay again!
Stayed 3 nights in Nov 2025

8/10 Good

Emmanuel Oluwatope

Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and in a convenient location. The blinds are really good and cut out the light so good to sleep.
Stayed 3 nights in Dec 2025

10/10 Excellent

James Michael Brian

Liked: Cleanliness, amenities, property conditions & facilities
Nice place well centred. Had a chat with the gm. Great Guy very friendly. We are going back.
Stayed 6 nights in Dec 2025

10/10 Excellent

Syed Monir

Liked: Cleanliness, property conditions & facilities
Perfect clean room, very good breakfast, staff was extremely helpful. Room is very technologically advanced. Although the washbasin outside the washroom was a little bit inconvenient but overall the experience was great
Stayed 2 nights in Dec 2025

8/10 Good

Sin Ying

Liked: Property conditions & facilities
Room is comfortable and generally clean but still need to improve a bit Staffs are nice and friendly Neighbourhoods are very messy and dirty, rubbish all over outside, many many tour buses around, traffic jam in front of the property, is not that safe as my previous stays
Stayed 2 nights in Jan 2026

10/10 Excellent

Stanimir

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel for four nights and had a very pleasant experience overall. I’ve stayed here before and continue to appreciate the consistent standards across the brand, which is one of the reasons I keep coming back. The room was very clean and comfortable, with an excellent bed that made for great nights of sleep. The bathroom and shower were spotless, and everything felt well maintained. The hotel’s in-room technology, controlled via an iPad, is a nice concept and generally worked well, although there were a couple of minor technical hiccups during the stay. The staff was responsive and addressed any issues promptly, which I appreciated. Breakfast was very good, with a nice selection and everything I needed to start the day. Overall, this was a comfortable and enjoyable stay, and I would happily choose this hotel again on a future visit.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ser Chuan

Liked: Cleanliness, amenities, property conditions & facilities
from the moment i step into the hotel to my check out, everything from service to room was good. nothing to complain about.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was cozy and comfortable though would be small for a couple
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location,nice staff,cozy room, recommend!
Stayed 3 nights in Jul 2025

8/10 Good

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tasneem

Liked: Cleanliness, amenities, property conditions & facilities
The bed was amazing and staff are very hospitable. The only problems I had were maybe that the room wasn’t cleaned thoroughly with every visit, just made the bed and changed the towel and that’s it. The staff were very kind, especially Hanisa was always very helpful and friendly. Breakfast was good, I’d give it 7.5/10. We had a problem with the iPad not changing the colors but that’s not a big deal. The iPad was helpful and very techy. I loved it! Thanks for the hospitality.
Stayed 8 nights in Dec 2025

10/10 Excellent

siti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool and clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very modern and the rooms very European design. Nothing super fancy but not dirty or bad in any way. The staff was exceptional at all times and everything is laid out great
Stayed 7 nights in Sep 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Stayed 1 night in Jun 2025

10/10 Excellent

Ray Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Stayed 6 nights in Jul 2025

10/10 Excellent

Stoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! All staff were very friendly and helpful!
Stayed 2 nights in Feb 2025

10/10 Excellent

Takuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially, loved water pressure of the shower in the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025