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Banyan Tree Kuala Lumpur

5.0 star property
Luxury hotel with 2 restaurants connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Photo gallery for Banyan Tree Kuala Lumpur

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Property preview
Sky Sanctuary Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes
2 restaurants, breakfast served
Lobby sitting area
Banyan Tree Kuala Lumpur, in the city center, offers a peaceful retreat with an outdoor pool and sun loungers. Guests can book spa treatments or dine at two restaurants with al fresco options. Multilingual staff and free self-parking enhance the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Banyan Retreat, 1 King Bed

Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Hair dryer
Bathrobes
Shower/tub combination
Bidet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Banyan Retreat, 1 King Bed

Signature Banyan Retreat, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Hair dryer
Bathrobes
Shower/tub combination
Bidet
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Sky Retreat, 1 King Bed, KL Tower View

Signature Sky Retreat, 1 King Bed, KL Tower View | Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 1 King Bed, KL Tower View

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View | Minibar, in-room safe, desk, laptop workspace

Sky Suite, 1 King Bed, Twin Tower View or City Skyline View

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Sanctuary Suite, Twin Tower View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Banyan Retreat, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Banyan Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Banyan Retreat, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
Private bathroom
  • 63 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Sky Retreat, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Signature Sky Retreat, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
Private bathroom
  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sky Sanctuary Suite

Sky Sanctuary Suite | Minibar, in-room safe, desk, laptop workspace

Sky Sanctuary Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Banyan Tree Suite

Banyan Tree Suite | Minibar, in-room safe, desk, laptop workspace

Banyan Tree Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Bathrobes
Shower/tub combination
  • 313 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellbeing Retreat King

Signature Wellbeing Retreat King | Minibar, in-room safe, desk, laptop workspace

Signature Wellbeing Retreat King

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bathrobes
Shower/tub combination
Bidet
Private bathroom
  • 63 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Kuala Lumpur City Centre neighborhood, Banyan Tree Kuala Lumpur is connected to a shopping center. Kuala Lumpur Tower and Batu Caves are notable landmarks, and travelers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
02 Jalan Conlay, Kuala Lumpur, 50450

What's nearby

  • Pavilion Kuala Lumpur - 3 min walk - 0.2 miles
  • Suria KLCC Shopping Centre - 9 min walk - 0.5 miles
  • KLCC Park - 9 min walk - 0.5 miles
  • Petronas Twin Towers - 12 min walk - 0.7 miles
  • Berjaya Times Square - 14 min walk - 0.8 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Kyöchon 1991 - ‬1 min walk
  • ‪Sedap Restaurant - ‬1 min walk
  • ‪Vertigo - ‬1 min walk
  • ‪Grand Imperial Restaurant - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬10 min walk

About this property

Banyan Tree Kuala Lumpur

Luxury hotel near Pavilion Kuala Lumpur
Near KLCC Park and Petronas Twin Towers, Banyan Tree Kuala Lumpur provides dry cleaning/laundry services, 2 bars, and a gym. Indulge in a body treatment, a massage, and a body scrub at Banyan Tree Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and al fresco dining. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a 24-hour front desk
  • A porter/bellhop, a front-desk safe, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 55 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • Wardrobes/closets, highchairs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 155 to 180 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Bake By Banyan Tree
  • Horizon Grill
  • Vertigo

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 8 floors
  • Built in 2018
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 155 to 180 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Banyan Tree Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Banyan Tree Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Kuala Lumpur?

Self parking is free at this property.

What time is check-in at Banyan Tree Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Banyan Tree Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Banyan Tree Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Pavilion Kuala Lumpur, KLCC Park, and Petronas Twin Towers. Suria KLCC Shopping Centre and Jalan Alor are also within 15 minutes. Raja Chulan Station is 7 minutes by foot and Conlay MRT Station is 7 minutes.

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Reviews

Banyan Tree Kuala Lumpur Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 269 out of 343 reviews
Rating 8 - Good. 45 out of 343 reviews
Rating 6 - Okay. 18 out of 343 reviews
Rating 4 - Poor. 4 out of 343 reviews
Rating 2 - Terrible. 7 out of 343 reviews

Reviews

10/10 Excellent

Fergus

Great
Stayed 2 nights in Sep 2025

6/10 Okay

Khalid Abdullah

Liked: Staff & service, property conditions & facilities
It is overrated while there are lots of 5 * hotels adjacent with better rates
Stayed 1 night in Aug 2025

10/10 Excellent

PYOUNG DAE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rupert

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central KL, the breakfast views are spectacular! Beautifully appointed rooms with great attention to detail. An excellent base for our time on business and exploring the city. A much easier spot for car drop offs than other hotels near Bukit Bintang
Stayed 4 nights in May 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

The room was gorgeous with incredible views. The staff from the moment we arrived were kind and attentive. The room had been decorated for us with birthday balloons and a piece of cake each - this was totally unexpected but such a nice touch. The staff were really accommodating when we wanted to watch the sunrise on the roof, something I highly recommend doing. We can't wait to stay again later in the year :)
Stayed 1 night in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 3 nights in Aug 2025

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we have booked a expensive room category. We checked in after check in time, but room was not ready. So we checked in two hours later. When entering the room we wanted to use our private pool in the room. However, we could not feel save as the cables of the lamp were visible. The hotel managed our complaint very badly. So we were very unhappy with this hotel in regards of room condition and service.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay in this hotel and we will come again. Lovely hotel and great staff.
Stayed 2 nights in Feb 2025

2/10 Terrible

Takeshi

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Noisy in my room.
Stayed 4 nights in Aug 2025

10/10 Excellent

julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent tailored service, beautiful room and amazing roof top bar.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sin Yee Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant 5 day stay at Banyan Tree Hotel.

Excellent. The staff are very good. Especially Mr. Hakim@Horizontal Grill,he is polite and helpful ,always a smiling face. The location of the hotel is good ,access to different malls.
Stayed 4 nights in May 2025

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brilliant choice!

Surprising small hotel, you would think it was huge. Rooms on 56 floor. Beautiful room and fabulous bathroom. Lovely, personal service. Vertigo bar is a must and very reasonably priced. Best views ever over Petronas towers! The pool is amazing too and was empty. The location opposite the Pavilion shopping mall and near other attractions is really good. A lovely hotel, highly recommended.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the most central place
Stayed 1 night in Sep 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious hotel

Fantastic hotel at the hight of luxury. Great location and amazing roof top bar
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very nice stay at Banyan Tree KL. The room was very spacious and I loved the bathtub and bathroom. Comfort level was high, staff was excellent. Lots of little attentions in the room (essential oil, yoga mat, smart toilet - scared me at first!). There is a nice pool and the breakfast was excellent. It's pricey, but a nice treat!
Stayed 2 nights in Apr 2025

8/10 Good

Danish

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Apr 2024

10/10 Excellent

Chee Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing with friendly and helpful staff. Will definitely be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

HYUN JI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience ever. Location, view, facilities and services were all on point! Lifetime experience and will remember this memories forever.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zhala

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jul 2023

10/10 Excellent

Madiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spa
Stayed 2 nights in May 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a luxurious hotel that is very grand and spacious with huge rooms and a stunning rooftop bar. The staff were extremely kind and quick to help with whatever we needed. Breakfast was very generous and was in a nice setting. Overall we had a comfortable and peaceful stay. Unfortunately there were just a few things that could have made our stay better for the price we paid. The room itself had a very good layout, however it wasn't 100% clean when we arrived and the shower (which in principle was very cool and high tech) didn't work very well/hadn't been maintained. We could also hear next door very loudly while in the bathroom, as if they were in the same room! The pool had a great view of the twin towers but it would have been nicer if the glass panels had been clean or the facility had been outdoors with a bar or similar! We got the feeling that this hotel was less for tourists and more for luxury residents/business trips so I suppose it makes sense why the pool was quiet and private. I would just be wary of that if booking for a holiday. Lastly, it is almost impossible to walk to anywhere close to the hotel. Even heading to the Pavilion shopping centre directly opposite is quite tricky to get to. However this isn't a major inconvenience as the Grab taxi service is so smooth across KL! Overall, this is a peaceful and luxurious hotel with great staff and service, however at times it feels not very well suited as a holiday destination.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ghee Wee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are fully satisfied with location, room condition, staffs kindness and their hospitality. And the breakfast is delicious too.
Stayed 2 nights in Apr 2023

10/10 Excellent

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Rooftop Bar

Great Hotel in convenient location. Near to KLCC, Petronas Towers and with adjustment to Pavilion Shopping Mall. Don’t miss Vertigo Bar on level 58 and above. We took a Grab from the airport to the hotel, app 1 hrs. Back to the airport we took a Grab to KL Sentral and the KLIA ekspres train, nice experience. I can recommend the Banyan Tree and come back in a heartbeat. The hotel is great but the rooftop bar is out of this world
Stayed 1 night in Mar 2025

10/10 Excellent

Wai Man Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. I will come again
Stayed 3 nights in May 2024

10/10 Excellent

Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient access to Pavillion Mall. The staff were friendly and helpful. Breakfast is excellent and the atmosphere was perfect.
Stayed 2 nights in Oct 2022

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