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Aparthotel

Ascott Kuala Lumpur

5.0 star property
Luxury aparthotel with 2 outdoor pools and a full-service spa

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Photo gallery for Ascott Kuala Lumpur

2 outdoor pools
Aromatherapy, hot stone massages, deep-tissue massages, Swedish massages
Studio Premier | Premium bedding, down comforters, minibar, in-room safe
2-Bedroom Executive | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Barbecue grill
  • Fireplace
  • Bar
  • Outdoor Space
  • Kitchen
  • Pool

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 1-Bedroom Premier Twin

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Premier Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2-Bedroom Premier

2-Bedroom Premier | Premium bedding, down comforters, minibar, in-room safe

2-Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for 3-Bedroom Premier

3-Bedroom Premier | Living area | 29-inch LCD TV with satellite channels, TV, fireplace

3-Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 168 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 2 Twin Beds

View all photos for 1-Bedroom Premier

Premium bedding, down comforters, minibar, in-room safe

1-Bedroom Premier

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Executive

2-Bedroom Executive | Premium bedding, down comforters, minibar, in-room safe

2-Bedroom Executive

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Studio Premier

Studio Premier | Premium bedding, down comforters, minibar, in-room safe

Studio Premier

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
  • City view
  • 57 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
No 9 Jalan Pinang, Kuala Lumpur, 50450

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk - 0.2 miles
  • Petronas Twin Towers - 5 min walk - 0.3 miles
  • KLCC Park - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 9 min walk - 0.5 miles
  • Berjaya Times Square - 19 min walk - 1.0 mile

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪Samad Al Iraqi Restaurant - ‬3 min walk
  • ‪M Marini Grand Caffe - ‬1 min walk
  • ‪Beta - ‬7 min walk
  • ‪WIP On The Park - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Ascott Kuala Lumpur

Luxury aparthotel with 2 outdoor pools and a full-service spa
Along with 2 outdoor pools, this smoke-free aparthotel has a full-service spa and a fitness center. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Other amenities include a bar/lounge, a steam room, and self parking. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches like bathrobes and slippers. Housekeeping is available on request.
Ascott Kuala Lumpur offers 221 accommodations with fireplaces and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 29-inch LCD televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in February 2019.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ozmosis Wellness Spa has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM
  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Car not required
  • Covered self parking on site (MYR 10 per day)
  • Covered extended parking on site (MYR 250 per week)
  • Wheelchair-accessible parking available

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Free crib

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 32 for adults and MYR 32 for children
  • A bar/lounge
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch LCD TV with satellite channels
  • Books
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Terrace
  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: MYR 800 per accommodation per night
  • Litter boxes
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall

Things to do

  • Children's pool
  • Gym
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 1 building
  • 221 units
  • 33 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Biodegradable drinking straws available
  • Built in 1999
  • Bulk dispensers for toiletries
  • Composting
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Local artist showcase
  • No plastic drinking straws
  • Renovated - February 2019
  • Reusable cups
  • Soundproofing
  • Vegetable garden
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
The listed parking fee does not include in/out privileges. Guests must pay upon each exit of the parking area.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 800 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 32 for adults and MYR 32 for children
  • Airport shuttle fee: MYR 275 per vehicle (one-way, maximum occupancy 5)
  • Covered self parking fee: MYR 10 per day
  • Covered extended parking fee: MYR 250 per week
  • Pet fee: MYR 800 per accommodation, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Ascott Aparthotel Kuala Lumpur
Ascott Kuala Lumpur
Kuala Lumpur Ascott
Ascott Hotel Kuala Lumpur
Ascott Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ascott Hotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Aparthotel
Ascott Kuala Lumpur Kuala Lumpur
Ascott Kuala Lumpur Aparthotel Kuala Lumpur

Frequently asked questions

Does Ascott Kuala Lumpur have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Ascott Kuala Lumpur pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MYR 800 per accommodation, per night.

How much is parking at Ascott Kuala Lumpur?

Self parking is available for MYR 10 per day. Extended parking is available for MYR 250 per week.

What time is check-in at Ascott Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ascott Kuala Lumpur?

Check-out is at noon. Late check-out is available for a fee.

Does Ascott Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 275 per vehicle applies.

Where is Ascott Kuala Lumpur located?

This family-friendly Kuala Lumpur aparthotel is located in the entertainment district, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Petronas Twin Towers and KLCC Park are also within 15 minutes. KLCC Station is 9 minutes by foot and Bukit Nanas Station is 11 minutes.

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Ascott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 426 out of 781 reviews
Rating 8 - Good. 272 out of 781 reviews
Rating 6 - Okay. 49 out of 781 reviews
Rating 4 - Poor. 12 out of 781 reviews
Rating 2 - Terrible. 22 out of 781 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Very good location, nice place
Stayed 4 nights in Jul 2024

10/10

Loved the location. It’s literally just across the road from KLCC. It was great for shopping , dining and hailing a Taxi. The room was spacious and the pool upstairs had a great view. We loved it and would love to return again.
Stayed 1 night in Dec 2024

10/10

I’ve been staying here for the past 5 trips in KL, location is perfect for families
Stayed 2 nights in Jun 2024

10/10

Amazing Location, friendly staff very helpful, nice hotel
Stayed 1 night in Jun 2024

10/10

excellent. suitable for people who needs kitchen for cooking.
Stayed 3 nights in Dec 2024

10/10

Very nice, well located property.
Stayed 2 nights in Apr 2023

8/10

Quiet and location
Stayed 1 night in Apr 2024

8/10

Rooms are well kept and very clean. Very good sized room as well. Great location and easy 10 min to Pavillion on the walkway or 2 min to the Petronius towers.
Stayed 4 nights in Jun 2024

8/10

Good for shopping, helpful staff
Stayed 1 night in May 2023

10/10

Space and location is fantastic. Service is wonderful by all friendly and helpful staff.
Stayed 3 nights in Jun 2023

8/10

Hotel was okay. But tired and slow lifts but not a major problem. Sound proofing was good in that I could not hear any other guests, but not great when it came to traffic noise. Great facilities and fridge with a convenience store next door
Stayed 1 night in Nov 2024

10/10

Very comfortable stay, clean and well maintained room. Equiped with modern furnitures and design.
Stayed 4 nights in Nov 2023

10/10

the quietness of the surrounding.
Stayed 4 nights in Dec 2023

10/10

Friendly and helpful staffs, they will great you every tim. This hotel also walkable to KLCC within minutes.
Stayed 2 nights in Aug 2023

8/10

It was fine
Stayed 3 nights in Dec 2024

4/10

It was 4 times the price my friends hotel i paid for bufet breakfast and they say closed for renovations they bring paper bag full of who knows what Asked desk they say what you pay for sory sir this is all we can offer for breakfast is local food i asked to cancel day 1 and refund but nothing they keep send 2 days i bring downstairs and say cancel
Stayed 7 nights in Feb 2025

10/10

Absolutely fantastic. Kind and accomodating staff, a clean and beautiful suite, 100% recommend.
Stayed 4 nights in Nov 2023

10/10

Great time in Ascott. Perfect for a family with young kids. Excellent location and a 3 mins walk to KLCC. Thank you so much to Widya for making our stay amazing - we had a slight issue and Widya resolved the problem immediately.
Stayed 8 nights in Dec 2023

10/10

good
Stayed 2 nights in Oct 2024

10/10

Had stayed in Ascott KLCC many times from before its major revamp to after and they have never disappoint.
Stayed 2 nights in Jul 2023

10/10

Spacious. Walking distance to KLCC mall.
Stayed 2 nights in Apr 2024

10/10

Excellent!
Stayed 3 nights in Jun 2023

8/10

The staff was friendly and helpful. The area was close to the KLCC Park and nightly water show. Walking distance to the Petronis Towers. Aquarium was walking. Also the hop on and off bus has 2 stops close to the hotel.
Stayed 7 nights in Mar 2024

8/10

Upon arrival, the check-in process was ok, not much information about the hotel's facilities and services. The bed was incredibly comfortable, and the amenities provided in the room were of high quality. The hotel's location was perfect for exploring the city. The buffet breakfast at the hotel was really bad, with no food display and very limited. Overall, my stay at the Ascott Hotel was good. Rating 5/3
Stayed 1 night in Apr 2024

8/10

Very good location, room is nice. The restaurant was underconstruction, and we had to order breakfast everyday, and the breakfast was not good, although they provided some choices, there would be something wrong at the next morning. And it didn't taste good... I had to order grab food instead. They charged me NTD$1080 for the bad breakfast. The housekeeping didn't do a good job either, the trash was in the trash bin for five days without cleaning. The dishes were washed, but not clean.
Stayed 4 nights in Feb 2025