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Hotel Czarny Potok Resort SPA & Conference

5.0 star property
Stylish beach retreat with indoor pool

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Photo gallery for Hotel Czarny Potok Resort SPA & Conference

Indoor pool, open 7 AM to 11 PM, sun loungers
Classic Double or Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Exterior
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite (for Single Use)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (for Single Use)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Separate bedroom
Sofa bed
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, blackout drapes, iron/ironing board

Classic Single Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Coffee/tea maker
  • Sleeps 1
  • 1 King Bed

Similar properties

Front of property

BELMONTE Hotel Krynica-Zdrój

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
8.6 out of 10, Excellent, 42 reviews
BELMONTE Hotel Krynica-Zdrój

About the neighborhood

Map
Ul. Czarny Potok 65, Krynica-Zdroj, Lesser Poland, 33-380

What's nearby

  • Gromada ski lift - 3 min drive - 1.1 miles
  • Main Pump Room - 5 min drive - 2.0 miles
  • Mineral Water Pump Room - 6 min drive - 2.4 miles
  • Mt. Parkowa Funicular - 7 min drive - 2.8 miles
  • Krynica-Zdroj - 11 min drive - 2.2 miles

Getting around

  • Krynica-Zdrój Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 132 min drive

Restaurants

  • ‪Węgierska Korona. Pizzeria - ‬7 min drive
  • ‪Pod Zieloną Górką - ‬7 min drive
  • ‪Małopolanka - ‬7 min drive
  • ‪Maleńka" S.C. Kawiarnia - ‬7 min drive
  • ‪Andrzej Bielak Cafe Del Mondo - ‬6 min drive

About this property

Hotel Czarny Potok Resort SPA & Conference

Luxury family-friendly hotel near Gromada ski lift
Located close to Main Pump Room and Mineral Water Pump Room, Hotel Czarny Potok Resort SPA & Conference provides a bowling alley, a terrace, and mini golf. Active travelers can enjoy cycling at this hotel. Indulge in aromatherapy, a massage, and a body treatment at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and access to a nearby indoor pool
  • Massage treatment rooms, outdoor furniture, and an elevator
Room features
All 236 rooms boast comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and children's robes
  • LCD TVs with premium channels
  • Housekeeping, desks, and phones

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Chopin
  • Jan Kiepura
  • Włoska

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • Mountain biking
  • Sauna
  • Ski storage
  • Steam room
  • Table tennis

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 115 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 269.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PLN 115 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 269.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may place guests in another building if the main building is full.

We should mention

Pool access available from 7 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Czarny Potok Krynica-Zdroj
Czarny Potok Resort
Czarny Potok Resort Krynica-Zdroj
Czarny Potok Spa & Conference
Hotel Czarny Potok Resort SPA & Conference Hotel
Hotel Czarny Potok Resort SPA & Conference Krynica-Zdroj
Hotel Czarny Potok Resort SPA & Conference Hotel Krynica-Zdroj

Frequently asked questions

Does Hotel Czarny Potok Resort SPA & Conference have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM–11 PM.

Is Hotel Czarny Potok Resort SPA & Conference pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 115 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Czarny Potok Resort SPA & Conference?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Czarny Potok Resort SPA & Conference?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Hotel Czarny Potok Resort SPA & Conference?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Czarny Potok Resort SPA & Conference provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Czarny Potok Resort SPA & Conference located?

This family-friendly Krynica-Zdroj hotel is located in the mountains, within 3 mi (5 km) of Gromada ski lift, Azoty Ski Lift and Henryk Ski Lift. Slotwiny Ski Lift and Main Pump Room are also within 3 mi (5 km).

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Hotel Czarny Potok Resort SPA & Conference Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 82 out of 119 reviews
Rating 8 - Good. 25 out of 119 reviews
Rating 6 - Okay. 8 out of 119 reviews
Rating 4 - Poor. 4 out of 119 reviews
Rating 2 - Terrible. 0 out of 119 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent location

A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent.
Stayed 1 night in Apr 2024

10/10 Excellent

Arkadiusz

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located, well maintained, and full of attractions.
Stayed 4 nights in Jun 2024

10/10 Excellent

Tahiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Thanks
Stayed 3 nights in Jul 2022

10/10 Excellent

Dmitri

Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

vittorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

IAA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Marco

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Oud, geen hoogwaardige kamers. Goedkoop spul gebruikt. Eten duur en slecht. Spreken slecht engels.
Stayed 9 nights in Jul 2023

10/10 Excellent

Drahomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Tom

10/10 Excellent

Rastislav

Stayed 2 nights in Dec 2022

8/10 Good

Tomasz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Porter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Raquel

Stayed 4 nights in Jul 2022

10/10 Excellent

jaroslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place especially for kids… a lot of lifts and spread out so be prepared to move about. Spa is excellent and great service. Beautiful views
Stayed 1 night in Oct 2021

6/10 Okay

Adam

Stayed 2 nights in Sep 2021

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Slawomir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bez jakiegokolwiek zarzutu

Stayed 1 night in Sep 2021

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great hotel.

Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it. Apart from this, a wonderful stay as always!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021