“Very very steep & long driveway — served our food order to someone else in front of us & when confronted they chose not to charge us — awful experience
Lot of construction going on in the living quarters area.
My 85 year old mother was with me — too many up & down stairs — only way to access the rooms. Not convent for us. ”
“Our stay at Baikunth Resorts, Kasauli, was truly an exceptional experience from beginning to end. What stood out most was the genuine hospitality of the staff. . The service never felt mechanical or routine; there was a sincere effort from the entire team to ensure that we were comfortable and enjoying our stay.
Another aspect that really impressed us was the management’s evident interest in maintaining the property and preserving its character. Baikunth is spread across an amazing seven-acre...
“The views from our duplex were great and the room itself was fairly cozy for our family of 4 adults and 2 kids. However, the staff behaved unprofessionally from the get go. For instance, once we got there, the person at the reception tells me I have a booking with code EP3 and asked me to explain what it was. I was a little flustered and mentioned how I just booked through Expedia and shouldn't they know the internal codes. He somehow makes it sound like I made some error and need to explain...
“Very friendly, excellent complimentary breakfast, very clean, fast service, very hot water in the shower, beautiful view of the mountainside, spacious room! Will absolutely recommend to anyone looking for a comfortable stay!”
“The rooms were not of good condition, doors were not getting locked properly, food was not of great quality, other basic amenities were not provided! ”
“Very disappointing stay. Hotel was unable to provide basic things like TV, just 2-3 options in F&B, wifi etc inspite of promoting it on the website.
Absolutely wrong commitments at the web page. ”