Steigenberger Hotel & Spa Krems

4.0 star property
Upscale spa hotel near Kunst Halle Krems

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May 2024

Steigenberger Hotel & Spa Krems

Photo gallery for Steigenberger Hotel & Spa Krems

Front of property
Exterior
Couples treatment rooms, sauna, spa tub, steam room, body treatments
2 restaurants, breakfast served
Couples treatment rooms, sauna, spa tub, steam room, body treatments

Overview of Steigenberger Hotel & Spa Krems

Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Hot Tub
  • Pool
  • Free WiFi
  • Parking available

Explore the area

Am Goldberg 2, Krems an der Donau, Lower Austria, 3500
  • Popular LocationDanube University Krems4 min walk
  • Popular LocationKloster UND12 min walk
  • Popular LocationWinzer Krems6 min drive
  • AirportVienna (VIE-Vienna Intl.)61 min drive

Room options

Superior Room, 1 Double Bed (Plus)

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Twin Bed

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 Double Bed (Weinberg)

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Suite, 1 Double Bed (Göttweig)

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 Double Bed

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Suite (Goldberg)

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite (Duplex)

cleanliness

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2019
Blackout drapes/curtains
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the neighborhood

Krems an der Donau

Located in Krems an der Donau, Steigenberger Hotel & Spa Krems is near a boardwalk/promenade. Kloster UND and Donauwarte are notable landmarks, and some of the area's activities can be experienced at Winzer Krems and Weingut Nigl. Kunst Halle Krems and Burgruine are two other places to visit that come recommended. Water skiing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Danube University Krems - 4 min walk
  • Kloster UND - 12 min walk
  • Steiner Tor - 17 min walk
  • Winzer Krems - 6 min drive
  • Gottweig Abbey - 10 min drive

Getting around

  • Stein-Mautern Station - 3 min drive
  • Vienna International Airport (VIE) - 61 min drive

Restaurants

  • Weinstein - 14 min walk
  • Wellenspiel - 13 min walk
  • Ulrich das Stadtcafe - 15 min walk
  • Hofbräuhaus Krems - 16 min walk
  • Mine & Soul Coffeeshop - 12 min walk

About this property

Steigenberger Hotel & Spa Krems

Upscale boutique hotel refurbished in 2019 and located near Kunst Halle Krems
Located close to Kloster UND and Donauwarte, Steigenberger Hotel & Spa Krems provides a free breakfast buffet, a poolside bar, and a rooftop terrace. Adventurous travelers may like the Pilates and mountain biking at this hotel. Indulge in a body treatment, a massage, and a manicure/pedicure at Spa World Luxury, the onsite spa. Enjoy a meal at the two onsite restaurants. Free WiFi in public areas is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers and pool umbrellas
  • Limo/town car service, bike rentals, and self parking (surcharge)
  • Scooter rentals, smoke-free premises, and a 24-hour front desk
  • An elevator, wedding services, and a gift shop
Room features
All 173 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like safes and bathrobes.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Heating, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (EUR 16 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Weinbergrestaurant
  • Weinstube Smaragd

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mountain biking
  • Pilates classes
  • Sauna
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,920 square feet of conference space
  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vineyard

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Fireplace in lobby
  • Renovated entire property - September 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 59

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 49

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 170 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 16 per night (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 59 (subject to availability)
  • Late check-out fee: EUR 49 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Steigenberger Hotel Krems
Steigenberger Krems
Steigenberger Hotel Krems Krems an der Donau
Steigenberger Krems Krems an der Donau
Steigenberger Hotel Spa Krems
Steigenberger & Spa Krems
Steigenberger Hotel & Spa Krems Hotel
Steigenberger Hotel & Spa Krems Krems an der Donau
Steigenberger Hotel & Spa Krems Hotel Krems an der Donau

Frequently asked questions

Does Steigenberger Hotel & Spa Krems have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Steigenberger Hotel & Spa Krems pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Steigenberger Hotel & Spa Krems?

Self parking is available for EUR 16 per night. Limited spots are available.

What time is check-in at Steigenberger Hotel & Spa Krems?

Check-in start time: 4:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 59 (subject to availability).

What time is check-out at Steigenberger Hotel & Spa Krems?

Check-out is at 11 AM. Late check-out is available for EUR 49 (subject to availability).

Does Steigenberger Hotel & Spa Krems provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 170 per vehicle applies.

Where is Steigenberger Hotel & Spa Krems located?

Situated near a boardwalk/promenade, this spa hotel is within a 15-minute walk of Kunst Halle Krems and Kloster UND. Donauwarte and Winzer Krems are also within 3 mi (5 km). Stein-Mautern Station is 25 minutes by foot and Krems an der Donau Station is 25 minutes.

Steigenberger Hotel & Spa Krems Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 87 reviews" "
Rating 8 - Good. 29 out of 87 reviews" "
Rating 6 - Okay. 7 out of 87 reviews" "
Rating 4 - Poor. 3 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The Hotel was great for comfort and the Staff was very welcoming and helpful. The food in the restaurant was excellent!
Stayed 1 night in Nov 2023

10/10 Excellent

Susannah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spa holiday...
My only regret is that I couldn't stay longer and take advantage of all the amenities. This place is gorgeous and I plan to return.
Stayed 1 night in Nov 2023

6/10 Okay

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No a.c.at 4 star hotel. Spa area is bery far from main building.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniela, Bratislava

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean, very nice breakfast. New room are very modern, older part looks tired.
Stayed 2 nights in Jul 2023

8/10 Good

abbey, san diego

Traveled with group
Liked: Cleanliness, staff & service
Was nice, comfortable. No air conditioning. Was warm in the room but they did have a fan which helped.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
When arriving we found out there is old wing and new wing. We needed to pay more money for moving to the new part of the hotel. The hotel is very good. The spa is nice. The service is good. Rooms in new wing are excellent
Stayed 1 night in Jul 2022

10/10 Excellent

Sharon

Stayed 1 night in Jun 2022

10/10 Excellent

Seunghwa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in the middle of renounced Wachau winery with a good view. There are nice restaurants near around the hotel also hotel itself has got a very good kitchen. Breakfast is super with excellent service. Pool and spa are also great
Stayed 1 night in Dec 2021

4/10 Poor

Dror

Liked: Cleanliness
Disliked: Staff & service, room comfort
Dissapointing service and unsanitary food
Unfortunately the spa was closed for nassage treatments because the *only* masseuse they have was positive for COVID apparantly. They did make an effort and arranged another masseuse but massages were rare, limited to 25 minutes, and not very pleasent. Not what you'd expext when comibg to a place that has the word SPA in its name. Other than that- some of the staff did not speak any english. Some had serious attitude issues, especially the ones in the dining room / restaurant, which was aweful by itself. Breakfast served rotten vegetables and spoiled cheese. The guy incharge of the bikes for rent and the house keeping staff were really nice though!
Stayed 2 nights in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go! Unhygienic & terrible customer service
I'm not the type to be negative or complain but I had to say something about this place. The lack of consideration they take regarding hygiene during COVID-19 is despicable - putting others at risk just to be open is unacceptable. On top of this, their front desk was not supportive of my concerns at all. I wish there was better law enforcement around this. Hospitality industry opening during this time need to take the proper precautions to support their guests stay, not increase their risk. They do not take the proper precautions when cleaning rooms during this time, or I suspect outside of the pandemic. The room may appear neat and tidy but counters, basins, windows, door handles are all filthy and not wiped down - in the sense they have residue marks, oily finger/hand prints everywhere, these are very visible marks - not a pedantic viewpoint, but made the entire stay very uncomfortable. Their customer service is dismissive on BOTH occasions I had complained - simply interrupts me and says they will deal with it. They simply sent someone up to 'tidy' the room - no education around what precautions they should be following. They removed €40 of my bill €450+(2 nights) for the 'inconvenience'. Joke. Disappointment around the hygiene and their attitude aside - this is not a nice hotel - nothing special, photos misleading, everything is incredibly average for this place, especially the food. Do not have a romantic or social stay here - 100 better places to stay. Avoid.
Stayed 2 nights in Jul 2020