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Vienna House by Wyndham Andel's Cracow

4.0 star property
Hotel with a sauna, a quick walk to Main Market Square

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Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Point of interest
Superior Twin Room | 1 bedroom, premium bedding, in-room safe, desk
Breakfast and dinner served, Californian cuisine
Bar (on property)

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite

Suite | 1 bedroom, premium bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

TV, pay movies

Deluxe Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, Accessible

Room, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.6 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Room

1 bedroom, premium bedding, in-room safe, desk

Accessible Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

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Exterior

Mercure Krakow Stare Miasto (Old Town)

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,004 reviews
Mercure Krakow Stare Miasto (Old Town)

About the neighborhood

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154

What's nearby

  • Main Market Square - 8 min walk - 0.5 miles
  • St. Mary's Basilica - 8 min walk - 0.5 miles
  • Cloth Hall - 9 min walk - 0.5 miles
  • Wawel Castle - 20 min walk - 1.1 miles
  • Oskar Schindler Factory - 5 min drive - 1.9 miles

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 27 min drive

Restaurants

  • ‪Costa Coffee - ‬2 min walk
  • ‪Sphinx - ‬3 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪La Stazione - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Vienna House by Wyndham Andel's Cracow provides a terrace, a shopping mall on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Californian cuisine theme restaurant, Restaurant Mavericks, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Meeting rooms, concierge services, and a computer station
  • Guest reviews say great things about the helpful staff and location
Room features
All 159 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, cribs/infant beds, and daily housekeeping

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,736 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250 per day
Cribs (infant beds) are available for PLN 250 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250 per day
  • Rollaway bed fee: PLN 250 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Frequently asked questions

Is Vienna House by Wyndham Andel's Cracow pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 100 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Vienna House by Wyndham Andel's Cracow?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Vienna House by Wyndham Andel's Cracow?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Vienna House by Wyndham Andel's Cracow?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Vienna House by Wyndham Andel's Cracow provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 150 per vehicle applies.

Where is Vienna House by Wyndham Andel's Cracow located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Kraków Barbican, Main Market Square, and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 11 minutes by foot.

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Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 19 out of 1007 reviews
Rating 4 - Poor. 6 out of 1007 reviews
Rating 2 - Terrible. 8 out of 1007 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Artur

Liked: Cleanliness, amenities, property conditions & facilities
Awesome place close to everything walking distance to Rynek outstanding
Stayed 2 nights in Jul 2025

10/10 Excellent

Artur

Liked: Amenities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courtesy. The bar service was great. Great views of the square. Property is located right next to the mall.
Stayed 2 nights in May 2025

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Go to great service I was really happy
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Perfect , location!!!! Great service!!!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the Hotel were very friendly and speedy, I liked it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel to stay at because you are so close to the train station which has connection to anywhere you want to go. Very walkable area, lots of public transportation, and safe. The hotel has high quality rooms, friendly staff, and excellent breakfast. I would certainly stay again.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay! The hotel is near the main station and the old town!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and modern!
Stayed 1 night in Apr 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff attentive and helpful. Cleaning staff friendly and accommodating. Have stayed here many times & have a great stay each time.
Stayed 10 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base

First trip to Krakow so didnt know the place, but this a great base. The hotel is 2 mins from the station so easy to get too after a flight and the train in. Its also a close enough to the main square and all the restaurants. Hotel is very modern, clean and staff attentive. Its bar is nice and chilled too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, modern shopping mall, and Old Town.
Stayed 3 nights in Feb 2025

10/10 Excellent

Natascha

Liked: Cleanliness, property conditions & facilities, room comfort
Staying here for the second time and already booked the next 2 stays here Great location
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good.

Great location just next to the mall and railway station. Walking distance to the old town.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, next to train station and shopping centre

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

As usual excellent stay Perfect location
Stayed 1 night in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
Stayed 3 nights in Nov 2024

10/10 Excellent

Krystyna

Liked: Property conditions & facilities, room comfort
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Stayed 4 nights in Oct 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel for exploring krakow

Excellent stay in krakow would definitely come here again. Clean modern rooms and lovely staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers. Even though this property is in the middle of a busy area, it was relatively quiet inside the hotel. Great breakfast options and close walking distance to the gallery mall and restaurants. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. We def recommend this hotel and will stay there in the future.
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
It was reasonable
Stayed 1 night in Apr 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location & will stay again.
Stayed 7 nights in Jun 2024