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Vienna House by Wyndham Andel's Cracow

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Exterior - Vienna House by Wyndham Andel's Cracow (Kraków)
Point of interest - Vienna House by Wyndham Andel's Cracow (Kraków)
Exterior - Vienna House by Wyndham Andel's Cracow (Kraków)
Terrace/patio - Vienna House by Wyndham Andel's Cracow (Kraków)
Daily buffet breakfast for a fee - Vienna House by Wyndham Andel's Cracow (Kraków)
Luxury
4.0 star property
9.4

Exceptional

Sauna retreat in Kraków city centre

Vibrant Californian cuisine awaits at Restaurant Mavericks, serving breakfast and dinner in a modern setting. After exploring nearby Main Market Square, unwind in the sauna or borrow complimentary bicycles. Relax on the terrace before retiring to rooms with premium bedding and thoughtful workspaces.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, Accessible

Room, Accessible | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Vienna House by Wyndham Andel's Cracow is near a train station. Kraków Barbican and Cloth Hall are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Wawel Castle and Oskar Schindler Factory are two other places to visit that come recommended. Visit our Kraków travel guide
Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154

What's nearby

  • Planty Park
    Planty Park
    2 min walk - 0.1 miles
  • Kraków Barbican
    Kraków Barbican
    5 min walk - 0.3 miles
  • Main Market Square
    Main Market Square
    9 min walk - 0.5 miles
  • St. Mary's Basilica
    St. Mary's Basilica
    9 min walk - 0.5 miles
  • Cloth Hall
    Cloth Hall
    11 min walk - 0.6 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    9 min drive
  • Kraków Główny Station
    11 min walk
  • John Paul II - Balice Airport (KRK)
    33 min drive

Restaurants

  • Starbucks
    2 min walk
  • Costa Coffee
    1 min walk
  • Chimney Cake Bakery
    2 min walk
  • KFC
    1 min walk
  • Kociarnia Kocia Kawiarnia
    2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Vienna House by Wyndham Andel's Cracow provides a terrace, a shopping mall on site, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Californian cuisine theme restaurant, Restaurant Mavericks, offers breakfast and dinner. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Meeting rooms, smoke-free premises, and a porter/bellhop
  • Guest reviews say great things about the helpful staff and location
Room features
All 159 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, cribs/infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 m
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (PLN 120 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference center (4,736 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (118 inch wide door)
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250.0 per day
Cribs (infant beds) are available for PLN 250.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Frequently asked questions

Is Vienna House by Wyndham Andel's Cracow pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 100 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Vienna House by Wyndham Andel's Cracow?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Vienna House by Wyndham Andel's Cracow?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Vienna House by Wyndham Andel's Cracow provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 150 per vehicle applies.

Where is Vienna House by Wyndham Andel's Cracow located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Kraków Barbican, Main Market Square, and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vienna House by Wyndham Andel's Cracow Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 749 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy bed and well maintained room. The breakfast was excellent.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast had a large variety of options. The food was great and the cost was reasonable. Overall a very good experience and great location in Krakow.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Good breakfast options. Mostly friendly staff. Convenient location. Would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alba

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good quality price and clean rooms
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff very good, amazing breakfast
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Elzbieta

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel needs some upgrades. The breakfast is very weak and needs more options. The hotel location is very convenient.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fanos

Liked: Cleanliness, staff & service, amenities
Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Clean and warm
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities
Second time staying and is now my go to hotel when visiting beautiful Krakow. The staff are beyond kind and helpful and are really what makes this hotel what it is. Fantastic location! Faultless
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel easy to get to from airport & very central to getting round krakow .Room was lovely very clean with everything you needed .Had a lovely meal via room service on first night & very good price .Was very quiet to although was very central .Another plus was the superb shopping centre literally 100 yards away .Would highly recommend thank you
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and kept topped up, really tasty. Staff were friendly. Everything was clean. Great location walkable to the Old Town. Individual duvet covers on the double bed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick check in. The room was clean, had a kettle and free tea/coffee. The bath room was a good size with a bath which was nice. Could have done with some drawers. Breakfast was tasty with a good selection.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

a

Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a great location, rooms are amazing, big bathroom ,Loved the bar but prices are what let it down ,far too expensive.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent Espically the reception staff who helped me in many ways to find places
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Breakfast - very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have passed on may visits to Krakow and stayed a few nights for our Christmas visit. Vienna House is a grea, modern hotel situated beside the main station and Galeria Krakowska with all transport stops directly outside, an ideal location! Krakow stare Miasto is only a 10 minute walk away. There is everything you need within walking distance. The rooms are very well equipped and cosy with everything you need including a fantastic shower. The restaurant has a great selection and staff are friendly. Highly recommended!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location & will stay again.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

Krystyna

Liked: Property conditions & facilities, room comfort
This hotel was absolutely wonderful, fabulous location, clean, modern, wonderful amenities and excellent staff/service
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for main square, amazing room with no issues. Will definitely stay again
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the Hotel were very friendly and speedy, I liked it.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Cidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Krakow old town. Very clean and nicely decorated hotel
Stayed 2 nights in Dec 2024