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Turowka Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Wieliczka

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Photo gallery for Turowka Hotel & Spa

Exterior
BBQ/picnic area
Reception
Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Indoor pool, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

LCD TV

Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 23.5 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Hair dryer
Bidet
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Ul. Zeromskiego 1, Wieliczka, Lesser Poland, 32-020

What's nearby

  • Wieliczka Salt Mine - 9 min walk - 0.5 miles
  • Oskar Schindler Factory - 15 min drive - 8.1 miles
  • Royal Road - 17 min drive - 9.2 miles
  • Wawel Castle - 18 min drive - 9.0 miles
  • Main Market Square - 18 min drive - 9.4 miles

Getting around

  • Wieliczka Station - 4 min walk
  • Kurdwanów P+R Station - 9 min drive
  • John Paul II - Balice Airport (KRK) - 16 min drive

Restaurants

  • ‪Miners Tavern - ‬9 min walk
  • ‪Słodko czy Słono - ‬11 min walk
  • ‪Zajazd Wielicki - ‬16 min walk
  • ‪Va Banque. Restauracja - ‬12 min walk
  • ‪Bistro Posolone - ‬8 min walk

About this property

Turowka Hotel & Spa

Upscale family-friendly hotel near Wieliczka Salt Mine
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Turowka Hotel & Spa. Treat yourself to a deep-tissue massage, hydrotherapy, or aromatherapy at the onsite spa. The on-site Polish cuisine restaurant, Turowka, offers breakfast, brunch, lunch, dinner, and al fresco dining. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room wired internet.
Additional perks include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A banquet hall, barbecue grills, and meeting rooms
Room features
All 53 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free internet and safes.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • LCD TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Languages

Belarusian, English, Italian, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 59 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Turowka

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (3,972 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Prenatal massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1812
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 15:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 120.0 per day
Cribs (infant beds) are available for PLN 45.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 59 per person
  • Airport shuttle fee: PLN 130.00 per vehicle (one-way)
  • Crib (infant bed) fee: PLN 45.0 per day
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Turowka
Turowka Hotel
Turowka Hotel Wieliczka
Turowka Wieliczka
Turowka Hotel Spa
Turowka Hotel & Spa Hotel
Turowka Hotel & Spa Wieliczka
Turowka Hotel & Spa Hotel Wieliczka

Frequently asked questions

Does Turowka Hotel & Spa have a pool?

Yes, this property has an indoor pool and a children's pool. The pool is closed seasonally each year from March 14 to March 15.

Is Turowka Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Turowka Hotel & Spa?

Self parking is free at this property.

What time is check-in at Turowka Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Turowka Hotel & Spa?

Check-out is at 11 AM.

Does Turowka Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 130.00 per vehicle applies.

Where is Turowka Hotel & Spa located?

This family-friendly Wieliczka hotel is located in the historical district, within a 10-minute walk of Salt City and Wieliczka Salt Mine. Saltworks Castle is 0.5 mi (0.9 km) away. Wieliczka Station is only a 4-minute walk and Wieliczka Rynek-Kopalnia Station is 8 minutes.

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Turowka Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 236 out of 340 reviews
Rating 8 - Good. 86 out of 340 reviews
Rating 6 - Okay. 13 out of 340 reviews
Rating 4 - Poor. 3 out of 340 reviews
Rating 2 - Terrible. 2 out of 340 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect stay at Krakow; the hotel was close to everything, excellent customer service, clean and comfortable bed, delicious breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, breakfast very tasty
Stayed 1 night in Jun 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Turowka. Room was clean and spacious. We were bit surprised that there was no curtain or blinds on the window but mayne it motivated us to get up early. Spa treatment was fantastic. Everyone was helpful and friendly. Massive highlight was the food at the restaurant. Whatever we ordered was delicious. Salmon, Steak, duck dumplings, pizza and great variety on breakfast buffet. Thank you so much for everything.
Stayed 2 nights in May 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Such a great value. We loved our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with 2 toddlers.. it was not easy but they made the experience amazing! They had the cribs ready before we even arrived! The room was very big and clean. The staff was very friendly and so understanding about the little people. Ohhh and i must mention the bed!!! It was made of the softest sheets i have ever slept on. With the perfect firmness. I highly suggest you stay here!
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area very clean room staff very friendly restaurant cleanings food excellent
Stayed 2 nights in Sep 2022

10/10 Excellent

Bryan

Liked: Staff & service, property conditions & facilities
Nice older but clean hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Bozena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Very lovely stay. Staff was friendly. Spa was ok, but pool and hot tub were nice. Room was a little dated. TV reception was spotty, but again staff was wonderful!!
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Staff very friendly! Good selection of amenities including pool table, games room and spa. Food at the restaurant was also very nice and set in beautiful grounds close to the salt mines. Would stay again
Stayed 3 nights in Aug 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay! Superb Service and Staff! All was perfect. Great location if you want to visit Wieliczka Salt Mine or take a quick and easy train to explore Cracow. Strongly recommend this hotel, you will enjoy your stay in this historic hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Traveler

The room was very spacious and comfortable. The hotel is very walkable to shopping and restaurants.
Stayed 3 nights in Aug 2022

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly small hotel close to a railway station with two trains an hour to Krakow and the airport, very close to the salt mine visitor attraction. Excellent cafe / restaurant with good variety on menu and good prices. Traditional spacious room. Lovely little swimming pool with sauna / steam room / salt room.
Stayed 3 nights in May 2024

6/10 Okay

Marcus

Liked: Staff & service
The Hotel need a update in general, it's not the newest.
Stayed 6 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab stay

We had a wonderful stay. Our room was spacious & very comfortable. All the staff very friendly & helpful. The position of the hotel was perfect for our visit to the salt mines. Pool & jaccuzi was an added bonus! Food in restaurant was lovely & the breakfast buffet wonderful.
Stayed 2 nights in Jun 2023

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless - Wonderful stay

Excellent location for Salt mine tours, small but lovely spa. Immaculately clean, friendly staff who are all very accommodating to requests . Food was delicious. Beds comfy - nice balcony. Yes it is out of Krakow but there are trains and Ubers were only £8 Overall Excellent value for money hotel. Thank you for a great stay!
Stayed 3 nights in Sep 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Families

It’s great hotel. Really helpful reception. Very clean rooms. Delicious food in restaurant. Just 5 min slow walk from Salt Mine Wieliczka.
Stayed 1 night in Jul 2022

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You sent me to the wrong hotwlel
Stayed 3 nights in Jul 2022

6/10 Okay

Anna

Disliked: Staff & service

good but a bit old -fashioned

The room was a bit old-fashioned. I had problem with the light and the service was not privided during my 2-day stay. There is o enough electrical contact in the bathroom.
Stayed 2 nights in Sep 2023

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with friendly helpful staff. The rooms are large, clean and with comfy beds, although the pillows are rather odd and could be improved upon. Good sized bathroom with large enclosed shower with hairdryer and toiletries provided. Plenty of parking, very accessible if driving from the Airport, just a few minutes walk from the Salt Mine too. The swimming pool and jacuzzi was superb, but sadly we didn't get a chance to test the sauna. The breakfast was extensive and all very tasty although a few more cereal options would have been nice. We dined in on one occasion and the Pork Medallions were excellent as was my Beef Burger. The area around the hotel was very quiet and safe and there is a 24 hour McDonalds which we needed arriving late on a Sunday night. Overall, an excellent choice of hotel and one that I would happily recommend without question. Thank you to the staff at Turowka Hotel & Spa for making us so welcome.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kimberly

Stayed 4 nights in Apr 2025

2/10 Terrible

Christopher

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024