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Polonia Hotel

3.0 star property
Hotel with a 24-hour front desk, steps from Royal Road

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Photo gallery for Polonia Hotel

Lobby
Premium Double Room | Living area | 15-inch TV with satellite channels
Lobby
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Heating
Refrigerator
TV
Bidet
Hair dryer
Private bathroom
Electric kettle
Coffee/tea maker
  • 50 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, free WiFi, bed sheets

Classic Twin Room

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
Living room
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

Classic Room | In-room safe, desk, free WiFi, bed sheets

Classic Room

Highlights

Heating
Refrigerator
TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Apartment

Luxury Apartment | Living area | 15-inch TV with satellite channels

Luxury Apartment

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
Private bathroom
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, free WiFi, bed sheets

Classic Double Room

Highlights

Heating
TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
Living room
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

In-room safe, desk, free WiFi, bed sheets

Premium Double Room

Highlights

Air conditioning
Heating
Refrigerator
TV
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
BASZTOWA,25, Kraków, Lesser Poland Voivodeship, 31-156

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Galeria Krakówska - 3 min walk - 0.2 miles
  • Main Market Square - 8 min walk - 0.5 miles
  • St. Mary's Basilica - 8 min walk - 0.5 miles
  • Wawel Castle - 8 min drive - 3.1 miles

Getting around

  • Kurdwanów P+R Station - 10 min drive
  • Kraków Główny Station - 13 min walk
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • ‪Costa Coffee - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Chimney Cake Bakery - ‬1 min walk
  • ‪Szalone Widelce - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Polonia Hotel

Hotel near Main Market Square
Close to Royal Road and Wawel Castle, Polonia Hotel provides amenities like a bar. Guests can connect to free in-room WiFi.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • A front-desk safe, luggage storage, and a porter/bellhop
  • A 24-hour front desk, a computer station, and a banquet hall
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 55 rooms have amenities such as free WiFi and safes, in addition to free bottled water and room service.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and hair dryers
  • 15-inch TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (PLN 70 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A bar/lounge
  • Hosted evening meal available daily for a fee of PLN 60

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 15-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 70 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150 per day
Cribs (infant beds) are available for PLN 60 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per day
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60 per day
  • Rollaway bed fee: PLN 150 per day
  • Hosted evening meal: PLN 60

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number PL6760007850

Property is also known as

Hotel Polonia Krakow
Polonia Krakow
Polonia Hotel Cracow
Polonia Cracow
Polonia Hotel Hotel
Polonia Hotel Kraków
Polonia Hotel Hotel Kraków

Frequently asked questions

Is Polonia Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 70 per pet, per day. Service animals are exempt from fees.

How much is parking at Polonia Hotel?

Self parking is available for PLN 70 per day. Limited spots are available.

What time is check-in at Polonia Hotel?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Polonia Hotel?

Check-out is at 11:00 AM.

Where is Polonia Hotel located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Royal Road and Main Market Square. Florianska Street and Planty Park are just steps away. Kraków Główny Station is 13 minutes by foot.

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Polonia Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 123 out of 212 reviews
Rating 8 - Good. 65 out of 212 reviews
Rating 6 - Okay. 13 out of 212 reviews
Rating 4 - Poor. 9 out of 212 reviews
Rating 2 - Terrible. 2 out of 212 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in a building dating from early 20th century. I really enjoyed my stay.
Stayed 2 nights in Apr 2025

8/10 Good

KYLE

Liked: Cleanliness, amenities, property conditions & facilities
location excellent as very close to old town main square hotel décor and furniture very old but quality and good for anyone wanting a traditional experience of Eastern Europe
Stayed 3 nights in May 2025

10/10 Excellent

juan carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful rooms, very clean, very nice. Excellent breakfast Very close to the central train station
Stayed 1 night in Apr 2025

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel , my mother in law enjoyed her 1-night stat
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would definitely stay there again!
Stayed 3 nights in Oct 2024

8/10 Good

MASASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Apr 2025

10/10 Excellent

ALAN MICKEL

Liked: Amenities
Nice hotel close to all the tourist spot walking distance to the train station going to the airport is easy and convenient
Stayed 2 nights in Oct 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Old Town. Definitely will stay again while in Cracow.
Stayed 3 nights in Jun 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Close to rail and bus stations, walkable to old city attractions, good value
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. Its a traditional hotel with many period features. The breakfast is outstanding and varied. The staff is very helpful. The location is very handy for old town and also close to the train station and other public transport. We have stayed there before and would choose it again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kanako

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the old town and the station. The staffs were nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Zuzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable room. Would stay there again.
Stayed 4 nights in Jul 2023

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, elegant, classy, very good breakfast, walking distance to the center of the city.
Stayed 2 nights in Oct 2023

10/10 Excellent

ALFREDO A M DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, cleaness, location, breakfast, propale!!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, beautiful room and great location!
Stayed 1 night in Sep 2023

8/10 Good

Shenle

Liked: Property conditions & facilities

Rude reception

Great location, general good. Expect the very rude and unpleasant reception crew.
Stayed 3 nights in Dec 2024

8/10 Good

Mart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, on the edge of the old town square.
Stayed 3 nights in Apr 2024

10/10 Excellent

JANUSZ

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people, excellent customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean and friendly in an excellent location
Stayed 3 nights in Nov 2023

10/10 Excellent

Russell Buchanan

Liked: Amenities
We stayed three nights in the Polonia Hotel..Nice rooms ,excellent location and super breakfast.Staff friendly and helpful
Stayed 3 nights in Jun 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, especially in assisting with luggage and providing information on how to get to the train station. The surroundings are lovely and in close proximity to many enjoyable activities.
Stayed 1 night in Aug 2024

10/10 Excellent

Matvey

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, good location
Stayed 1 night in Jun 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel which is very central for many transport links.
Stayed 4 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots to do, hotel is comfortable. Older property but with character. Not in the middle of old town but right next door
Stayed 4 nights in Aug 2024

8/10 Good

Wieslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old Krakow stay.
Stayed 2 nights in Oct 2023