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PURO Kraków Stare Miasto

Property class: 4

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Photo gallery for PURO Kraków Stare Miasto

A spacious hotel lobby with high ceilings, large windows, and a central seating area with multiple tables and chairs. - PURO Kraków Stare Miasto (Kraków)
A modern multi-story building with large windows and a flat facade. - PURO Kraków Stare Miasto (Kraków)
An outdoor cafe with round tables and green chairs, surrounded by a glass fence and greenery. - PURO Kraków Stare Miasto (Kraków)
A kitchen with a marble countertop, wooden stools, and a glass backsplash. - PURO Kraków Stare Miasto (Kraków)
A modern living room with a large window, a sofa, a chair, and a coffee table with a vase. - PURO Kraków Stare Miasto (Kraków)
Main Market Square is located near PURO Kraków Stare Miasto, which provides a terrace, a coffee shop/cafe, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Queen

A hotel room with a bed, a nightstand, a lamp, and artwork on the wall.

Classic Queen

9.0 out of 10
Wonderful
(33 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Suite

A modern living room with a large window, a sofa, a chair, and a coffee table with a vase.

Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free wired internet

View all photos for Deluxe Queen

A neatly made bed with a patterned blanket, a bedside lamp, and a nightstand with a book.

Deluxe Queen

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Twin

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Single

A hotel room with a bed, a desk with a laptop, a TV, and artwork on the wall.

Classic Single

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Classic Plus Twin

A hotel room with two beds, a wooden headboard, a TV, a chair, and a large window with curtains.

Classic Plus Twin

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Plus King

A hotel room with a bed, a TV mounted on the wall, a small table with a vase, and a chair.

Classic Plus King

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, PURO Kraków Stare Miasto is near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Visit our Kraków travel guide
Map
ul. Ogrodowa 10, Kraków, Lesser Poland, 31-155

What's nearby

  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    2 min walk - 0.1 miles
  • A park with a paved walkway lined with benches and trees.
    Planty Park
    5 min walk - 0.3 miles
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    5 min walk - 0.3 miles
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    12 min walk - 0.7 miles
  • Galeria Krakówska
    1 min walk - 0.1 miles

Getting around

  • Kraków Główny Station
    8 min walk
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    10 min drive
  • John Paul II - Balice Airport (KRK)
    33 min drive

Restaurants

  • Green Caffè Nero
    1 min walk
  • Burger King
    3 min walk
  • Buczek
    1 min walk
  • Berlin Döner Kebap
    3 min walk
  • Asia Hung
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 85 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • 420 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite premium channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 120.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 85 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 120 per day
  • Rollaway bed fee: PLN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is PURO Kraków Stare Miasto pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at PURO Kraków Stare Miasto?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at PURO Kraków Stare Miasto?

Check-out is at noon.

Does PURO Kraków Stare Miasto provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 140 per vehicle applies.

Where is PURO Kraków Stare Miasto located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Galeria Krakówska and Main Market Square. Royal Road and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

PURO Kraków Stare Miasto Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 728 out of 1006 reviews
Rating 8 - Good. 229 out of 1006 reviews
Rating 6 - Okay. 34 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 4 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff! Friendly and very courteous, eager to assist with any query. Breakfast Buffet was plentiful and ordering a late Carte was included. Also great location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is clean and nice place to stay close to railway station. Good option to stay one night before your flight from Krakow
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and efficient. The manager was especially accommodating to my specific needs. The free bike rental was appreciated and the coffee in the lobby excellent and always available.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was fantastic. The rooms were very clean, and the maid service came every day. The staff were very friendly, helpful, and always willing to assist. Nothing was ever too much trouble. This was our second time staying at the PURO Hotel in Kraków, and we will definitely be staying again. We highly recommend it!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room. Really liked the tablet interface. Overall good experience. Only downside is that I was supposed to have a 20% off from restaurant bill, which the restaurant was unaware off. Will go back again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed at the design of the room which managed to maximise the limited space in a functional and aesthetic way. Though the premise was busy on our one night stay the effective room insulation and quality of bed ensured a good nights sleep. Staff at check in were both pleasant and efficient.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Clean room, great breakfast buffet, and great location.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location close to the center few minutes walking Good rooms. Free coffe tea at the lobby.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great. I had a wonderful time. The staff was very nice and respectful. They had great service awareness. They were two ladies at the concierge (front desk) that worked in the morning of April 5 2026, they were wonderful and professional. The bartender at night, a gentleman I think his name Oscar or Albert. He’s amazing he worked that weekend from April 3-5.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was fault less. Rooms were very clean, modern and serviced every day. Breakfast was good value with plenty of options. Staff very friendly and helpful. The complimentary hot drinks all day was a great touch.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very close to the train station, you could see it as soon as you exited. It was also close enough to old town. We had 2 rooms, a double room and a triple room. The rooms were clean and comfortable with a safe and a mini fridge. The triple room was huge with large windows. We ate at the hotel restaurant HINT and it wasn’t bad but not as great as the restaurants in old town.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean rooms and great location
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable check in experience, big variety of breakfast.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist staff was very helpful and very polite and friendly. Superb customer service. I just arrived at the hotel after a 18 hour train ride and they were very accommodating and provided me a room when i arrived earlier than the check in time. Wish i had more time that day, but I will book again and will try their restaurant as it has good reviews too. The room was beautiful, very clean and bed was very comfortable. I had a lovely stay. Thank you to the lovely staff at reception. I felt safe to leave my 2 big checked bags with reception in their safe room after check out and roam the beautiful city before coming back to the hotel to collect them to catch my late flight. SUPERB CUSTOMER SERVICE AND HOTEL. Well Done keep it up to PURO Krakow Stare Miasto. ^_^
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

A great hotel with a great location, nothing to complain
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Puro

Comfortable; clean; quiet; great breakfast; friendly professional staff. Will stay there again on my next trip!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. Staff was courteous. Would stay again if in Krakow. I’m
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel was beautiful but what really made the experience unforgettable was the cocktail masterclass given by Olivia! She was so knowledgeable and generous with her time! I learned a lot and had a brilliant time ! PURO hotels are amazing and I’d love to stay in the others they have!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Helpful staff, great amenities, very clean and location is outstanding
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, helpful staff
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good and had a good number of options. Staff was friendly. Location next to Centralna and a 10 minute walk from Stare Miastro was excellent.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trendy and comfortable stay in central Krakow

Wonderfully designed hotel in a great location. Good breakfast, clean, confortable, would recommend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with prime location
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Clean room.
Stayed 1 night in Aug 2025