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Novum House

4.0 star property
Travelers enjoy continental breakfast and bike rentals at this convenient property near Jagiellonian University, where relaxation and exploration go hand in hand

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Photo gallery for Novum House

Studio Suite | In-room dining - Novum House (Kraków)
Studio Suite | In-room safe, desk, free WiFi, bed sheets - Novum House (Kraków)
Coffee service - Novum House (Kraków)
Studio Suite | In-room safe, desk, free WiFi, bed sheets - Novum House (Kraków)
Front of property - Novum House (Kraków)
Novum House offers family-friendly accommodations near Main Market Square. Guests enjoy in-room WiFi, a hair salon, and dry cleaning services. The property provides bike rentals and luggage storage. Multilingual staff are praised for their helpful service.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Down duvet
Hair dryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Hair dryer
Designer toiletries
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite | In-room safe, desk, free WiFi, bed sheets

Studio Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, free WiFi, bed sheets

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
Sofa bed
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Hypo-allergenic bedding
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located in Kraków, Novum House is in the city center. Notable landmarks in the area include Main Market Square and St. Mary's Basilica, and travelers wishing to experience a bit of culture can try Muzeum Kata. Jagiellonian University is another place to visit that comes recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
View more Guest Houses in Kraków
Map
24 Straszewskiego St., Kraków, Lesser Poland, 31-113

What's nearby

  • The Old College of the Jagellonian university in Poland. This is one of the oldest universities in Eastern Europe.
    Jagiellonian University
    1 min walk - 0.1 miles
  • Main Market Square showing outdoor eating
    Main Market Square
    3 min walk - 0.2 miles
  • Cloth Hall featuring a city, a square or plaza and heritage elements
    Cloth Hall
    5 min walk - 0.3 miles
  • St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture
    St. Mary's Basilica
    6 min walk - 0.4 miles
  • Wawel castle in Krakow, Poland
    Wawel Castle
    11 min walk - 0.6 miles

Getting around

  • Kraków Łobzów Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    7 min drive
  • John Paul II - Balice Airport (KRK)
    31 min drive

Restaurants

  • Czeczotka
    4 min walk
  • Smakołyki
    1 min walk
  • Stary Port
    1 min walk
  • Teatro Cubano
    4 min walk
  • Restauracja Padre
    3 min walk

About this property

Novum House

Upscale family-friendly guesthouse near Main Market Square
Located close to Jagiellonian University and Muzeum Kata, Novum House provides a free grocery shopping service, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a front-desk safe
  • Luggage storage, concierge services, and multilingual staff
Room features
All guestrooms at Novum House feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: PLN 39 per person
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 80
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 10 2025 to January 2 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
During renovations, the guesthouse will make every effort to minimize noise and disturbance.

Access methods

Private entrance

Pets

Pets allowed for an extra charge of PLN 60 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 39 per person
  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Nearby parking fee: PLN 60 per day(1969 ft away; open 24 hours)
  • Pet fee: PLN 60 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: PLN 80 (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novum House
Novum House Krakow
Novum Krakow
Novum House Guesthouse Krakow
Novum House Guesthouse
Novum House Kraków
Novum House Guesthouse
Novum House Guesthouse Kraków

Frequently asked questions

Is Novum House pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per night. Service animals are exempt from fees.

What time is check-in at Novum House?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM.

What time is check-out at Novum House?

Check-out is at 11:00 AM. Late check-out is available for PLN 80 (subject to availability).

Does Novum House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Novum House located?

This family-friendly Kraków guesthouse is located in the historical district, within a 5-minute walk of Jagiellonian University, Main Market Square, and Muzeum Kata. St. Mary's Basilica is 0.4 mi (0.6 km) away. Kraków Główny Station is 26 minutes by foot.

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Reviews

Novum House Reviews

8.6

Excellent

9.2

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 121 out of 271 reviews
Rating 8 - Good. 111 out of 271 reviews
Rating 6 - Okay. 25 out of 271 reviews
Rating 4 - Poor. 8 out of 271 reviews
Rating 2 - Terrible. 6 out of 271 reviews

Reviews

8/10 Good

Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean, quiet, warm. Lovely neighborhood, except for major road work going on in front. There was some confusion in getting the door code, until we were standing at the door. No receptionist.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jukka Tapio

Liked: Cleanliness, property conditions & facilities, room comfort

Good place for those interested in history

Very nice location near the University and Wawel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property, very clean tidy and spacious. Also a prime location of krakow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Cracow

Lovely apartment with 2 bedrooms. There is no table in the kitchen area but we did not really need one - each room has a desk. The tram passes by and you can hear it from the flat but that did not bother me at all. Super close to the city centre - loved the self-check in instructions.
Stayed 4 nights in Feb 2025

8/10 Good

Teona

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, next to the old town. There are lots of restaurants, cafes, shops, pharmacies, etc. in the area as well as multiple tram and bus stops nearby. The place was clean and comfortable. There is no reception, so be prepared to have to call for the check-in/out instructions.
Stayed 4 nights in Sep 2024

8/10 Good

Jo

Good option for a quick visit to the old town in Cracow. Too bad there isn’t any help with luggage or elevator as it’s pretty daunting to carry everything up several flights of stairs.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend. After arriving early in the morning they very kindly let me check in 3 hours prior to standard check in which was very much appreciated. Thanks
Stayed 2 nights in Sep 2024

8/10 Good

Július

Liked: Cleanliness, staff & service, property conditions & facilities
We were missing new coffee beans or capsule. There was only old coffee. But in general property was clean and nice
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities

Generally great

A beautifully clean apartment and very comfortable. We could have done with a couple of extra pillows but didn’t see anyone to ask. Had everything we needed. However, the door to the bathroom didn’t open as far as it should as it stuck on the floor. The WiFi was only good in the morning and the socket beside the bed didn’t work! A great location, only a short walk to the Old Town.
Stayed 3 nights in Dec 2024

8/10 Good

Iva

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean apartment, perfect location for sightseeing, but needs few upgrades - door seems like anybody could kick them open - I was with my family, but if I traveled alone I’d be scared to fall asleep at night as it was more like hostel set up (multiple rooms within one flat with no staff member in the reception) and you never know who are your neighbors. There were security cameras however. Could use a new floor and chairs, maybe some shelves in the kitchen. Bathroom was new, well lit, and comfy. Parking was ok - parking apps for Krakow made it more convenient. We had an University view which we loved, but if you like your windows open at night it gets noisy due to trams and passing cars. Quiet with closed windows however as they are good quality. Definitely would stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice two room apartment

Good location, tram station just round the corner. Was a nice two room apartment with kitchen area. Few issues getting into building as was self-check-in and hotels.com caused issues with the lack of information on when to expect details. Only other issue was TV in bedroom was internet only and the WiFi didn’t reach that room a lot of the time.
Stayed 2 nights in Jul 2024

4/10 Poor

Sophie

Liked: Staff & service

Disappointing

Our stay was very disappointing. It is very confusing getting into the building when you first arrive to check in. The hallway / stairs on the way up to the 3rd floor in which the apartments are on smells awful. We’ve had every day minus 1 where our door wouldn’t lock ( it was on an automated system not a normal door key) . This was worrying as we were out most of the days on planned trips. We had to call up the reception number every day to get them to fix it for us through an app on their phone. There were quite a few signs of wear in the apartment , however it was very modern and generally clean. The balcony is a nice touch however it is shared with 2 more apartments which you can walk across which is a little bit scary at night. All in all we enjoyed our stay in krakow because we love the city and it was close to the main square . However we will not be returning to these apartments. There are much nicer apartments close by and even next door which we have stayed in before.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice, once you can check in...

I arrived 5 minutes after the staffed check-in time of 5pm, but I don't think it'd matter, I didn't see anyone at their reception my entire stay. If you're unlucky enough to miss reception, like I was, you'll need to call to a local Krakow number to get instructions over the phone. I'm not sure how this would work if you don't speak either Polish or English. The street it is on has a fair bit of noise, their phone lines are terrible, and it is incredibly difficult to hear/understand their directions. All of the instructions given could have been provided via email ahead of arrival and reduced the stress of check-in by an order of magnitude. I would hate to attempt check in late in the evening. I saw another review complains about the floor boards and thought they might be exaggerating... Nope. Not only do you hear your every step but anyone in a nearby rooms, too. All of that said; it's a very convenient location, well priced, with nice facilities in the room (desk, air-conditioning, clothes racks, etc). There's near by cheap places to eat breakfast as well as all your usual tourist attractions.
Stayed 4 nights in Sep 2023

10/10 Excellent

Chabel

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely room with everything that you need and the staff pay attention to detail tomake your stay even better! Will be staying again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 2 nights in Jul 2023

4/10 Poor

Grace

Liked: Cleanliness, property conditions & facilities
The check in process was so impossible. I had messaged this property both through email and Expedia a week in advance and they never replied. To check in you have to call an AI that kept hanging up on me and calling me “sir madam”. It took hours to try to get check in figured out. The ways they wanted me to pay also felt suspicious and I had to check with Expedia customer support to make sure I wasn’t getting scammed. Room itself was great so it’s a bummer that check in was such a big headache that no room is worth.
Stayed 2 nights in Jan 2026

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible room. When we arrived, the room hadn’t been made. There was pee on the floor, I flushed toilet, dirty food and cutlery left behind, rubbish on the floor. It was very difficult to contact anyone, as the contact number was AI automated phone line. Finally, a lady came to clean at 8pm on the day, and did a very poor job. Took dirty towels and didn’t replace them, didn’t wash up properly (mugs had still stains), no toilet paper. The bed wasn’t made, the pee stains left, and we had to clean. There’s no soap to clean up, coffee machine and no coffee. Honestly, this place ruined our holiday. DO NOT book. Expedia didn’t really help! They do a part refund and left us to it. Will not book with Expedia again.
Stayed 3 nights in Dec 2025

6/10 Okay

Ralph

Disliked: Cleanliness, amenities
Room is very small compared to pictures. Bed mattress was very thin and uncomfortable. Bathroom had long black hair all over walls and inside shower. Street parking is impossible to find and directions to paid parking are unclear.
Stayed 1 night in Jul 2025

6/10 Okay

Bradley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice room in good location with modern bathroom. However, we had no aircon remote control and therefore no aircon. There is no fridge in the room. And they claim to have “24/7 front desk support” but this is all AI. Everything has to be done by calling the hotel number and dealing with AI. Checking in? AI Problem? AI There is a desk only for show in the lobby as you would need to be 10cm thin to sit in the chair and no one is ever there.
Stayed 3 nights in May 2025

6/10 Okay

Thomas Jason

Not bad but not great

Great location but what let it down was the paper thin walls between wall which doesn’t help when you have a disrespectful guest staying next to you who watches the TV at high volume until 01:00am. Another deal breaker was the tram noise/vibrations until around midnight
Stayed 1 night in Dec 2024

6/10 Okay

Amy

This property was not as advertised. It is not on the second floor, even by Polish counting. It is up a full 5 flights of stairs. Before the visit communication was bad. There is no staff regularly on site. The air conditioning was one small unit in the bedroom (we had two rooms), and it emitted a very loud, high pitched noise the entire time it was on. The outside of the building is completely run down and it’s hard to find the front door—there’s no sign. Overall, not great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was lovely and clean, the shower pressure is amazing, it is conveniently located so close to Old Town with transport close by and we even had a balcony. You didn’t really see any staff but it was all safe. My only negatives would be 1. So many stairs, 2. The pillows are short instead of long but I don’t know if this is a polish thing, 3. If you are a light sleeper you can hear the trams going by outside throughout the night. My suggestion would be to get a table and chairs for the balcony but honestly it was a great stay and would definitely stay again!
Stayed 2 nights in Apr 2023

4/10 Poor

Elsy, Jacksonville

Liked: Cleanliness
Disliked: Staff & service, amenities
If you are looking for hotel like accommodations, this is not the place for you. This was more like a flat/apartment. We did not see the reception personnel once. We tried calling using the phone they had in the “lobby” and it would not connect. We did not have any coffee pods for day 2 and fortunately we saw a housekeeper and were able to get some. The pillows were horrible. It had no elevator, which we knew would be the case, but it was a challenge getting our luggage up since we had to go up five flights of stairs. They mentioned there was a continental breakfast but we could not find it. Overall, we were disappointed and expected much more. Now, as far as location goes, this place was great. Very close to everything. We walked nearly everywhere.
Stayed 3 nights in Jun 2022

8/10 Good

Jonella Mirjam Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge

Ett fantastiskt lägenhetshotell med lugn och skön atmosfär i närheten av gamla stan. Trivsam lägenhet med en bäddsoffa och en dubbelsäng. Väl utrustad för egen matlagning och frukost. Lämpar sig kanske mest väl för par eller familj med barn. Toadörr som knappt gick att stänga samt ganska smala sängar för två kompisar. Har du problem att gå i trappor är inte det här boendet för dig då det ligger 5 trappor upp. Fick betala 50 PLN för sminkrester på handduk (aldrig varit med om tidigare). Har pratat med hotellet om upplevelsen och vi har lite olika syn på huruvida det är skäligt eller inte. Jag kan tycka det är småaktigt. Över lag nöjda med lägenhetshotellet.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maurizio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bellissimo appartamento vicinissimo alla piazza del mercato di Cracovia. Riscaldamento e bagno eccellenti così come la pulizia della stanza. Da mettere in conto le scale da fare per raggiungere l'appartamento, non c'è ascensore visto che si tratta di un'antico palazzo ristrutturato. Qualità della stanza e posizione ripagano delle scale da fare, consigliatissimo!
Stayed 2 nights in Dec 2024