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Novotel Krakow Centrum

4.0 star property
Family-friendly hotel with a marina and a full-service spa

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Photo gallery for Novotel Krakow Centrum

Sauna, body treatments, hot stone massages, body scrubs, facials
Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Business center

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed, Terrace

Suite, 1 Double Bed with Sofa bed, Terrace | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Double Bed with Sofa bed, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 Double Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

AC Hotel by Marriott Krakow

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  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 462 reviews
AC Hotel by Marriott Krakow

About the neighborhood

Map
ul. Tadeusza Kosciuszki 5, Kraków, Lesser Poland, 30-105

What's nearby

  • Wawel Castle - 9 min walk - 0.5 miles
  • ICE Krakow Congress Centre - 11 min walk - 0.6 miles
  • Main Market Square - 12 min walk - 0.7 miles
  • St. Mary's Basilica - 16 min walk - 0.9 miles
  • Oskar Schindler Factory - 6 min drive - 2.0 miles

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 19 min drive

Restaurants

  • ‪Zaczyn - ‬2 min walk
  • ‪Wiślany Ogród - ‬18 min walk
  • ‪Karczma Smil'y - ‬1 min walk
  • ‪Golonkarnia - ‬4 min walk
  • ‪Restauracja Hoang Hai - ‬5 min walk

About this property

Novotel Krakow Centrum

Upscale eco-certified hotel near National Museum
Located close to Wawel Castle and ICE Krakow Congress Centre, Novotel Krakow Centrum provides a marina, a terrace, and a playground. Treat yourself to a body treatment, a manicure/pedicure, or a facial at the onsite spa. The on-site international cuisine restaurant, Novo Square, offers breakfast, lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
Other perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A computer station, a banquet hall, and barbecue grills
  • Guest reviews say great things about the helpful staff and location
Room features
All 198 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, free extra beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (PLN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 80 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Novo Square

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Full-service spa
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Steam room

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,572 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Marina
  • On a river
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 140 per vehicle (one-way, maximum occupancy 2)
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 60 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Kraków
Novotel Krakow Centrum Hotel Kraków

Frequently asked questions

Does Novotel Krakow Centrum have a pool?

Yes, this property has an indoor pool.

Is Novotel Krakow Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Novotel Krakow Centrum?

Self parking is available for PLN 80 per day.

What time is check-in at Novotel Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Krakow Centrum?

Check-out is at noon.

Does Novotel Krakow Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 140 per vehicle applies.

Where is Novotel Krakow Centrum located?

This family-friendly Kraków hotel is located on the riverwalk, within a 15-minute walk of National Museum, Wawel Castle, and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 1 mi (2 km).

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Novotel Krakow Centrum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 583 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Celina

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended. Very convenient and centrally located.
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable rooms
Stayed 3 nights in Feb 2025

10/10 Excellent

Colin Stein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very very clean quiet area lovely view of castle
Stayed 3 nights in Mar 2025

10/10 Excellent

Oghenovo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Loved it
Stayed 2 nights in Feb 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely sevice, friendly staff and amazing food. Highly recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Jennyflor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

KRAKOW

Staff were very friendly and very helpful. Beds were so comfy and the breakfast was amazing with so much choice. The alcohol free mulled wine in the reception area was an added bonus.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within walking distance of the castle and old town centre, great facilities and on site parking, a great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, amazing breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People working in the hotel were extremely friendly and hospitable. Highly recommended it.
Stayed 5 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice city.
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Great location easy to walk to the centre
Stayed 2 nights in Sep 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had everything we could have asked for and was extremely family friendly with a play area for the kids in the lobby and a fantastic swimming pool. The buffet breakfast was delicious and had so much choice. The hotel was warm and smelled amazing. The kids rated it a 5 star! It was about a 20 minute walk from the hotel to the main square with lovely views out over the river. The underground parking was easy to use. Would recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the staff or the property. First class service from the staff and its in an ideal location for central krakow. Excellent hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

svajunas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in May 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, walk to restaurants and take always. Main square walk too. Taxis cheap. Hotel clean, friendly staff, talk English.
Stayed 4 nights in Oct 2024

10/10 Excellent

Raquel Argente

Liked: Cleanliness, amenities
I loved the hotel and how easy is to access all the facilities such as pool restaurant etc The place is just fantastic, the staff super helpful The jacuzzi, sauna and pool a super bonus specially if you travel with children . The food at the hotel is exquisite, breakfast has got a massive variety I have never seen before. Close to the main landmarks and only short distance to the main square Only negative thing, if any, the building outside the hotel but not a big bother in all honesty
Stayed 7 nights in Nov 2024

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean Amazing quality and quantity of different type of food at breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel located near the river and Wawel Castle. Short walk to the old town.
Stayed 3 nights in Jul 2024