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ibis Krakow Centrum

3.0 star property
Eco-certified hotel with a restaurant connected to the convention center in Kraków

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Photo gallery for ibis Krakow Centrum

Reception
1 bedroom, in-room safe, desk, laptop workspace
Reception
1 bedroom, in-room safe, desk, laptop workspace
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for KAI room by ibis- with one large bed for 1 or 2 people and bed for child

1 bedroom, in-room safe, desk, laptop workspace

KAI room by ibis- with one large bed for 1 or 2 people and bed for child

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for KAI room by ibis - with one large bed for 1 or 2 people

1 bedroom, in-room safe, desk, laptop workspace

KAI room by ibis - with one large bed for 1 or 2 people

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

ibis Krakow Stare Miasto

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 672 reviews
ibis Krakow Stare Miasto

About the neighborhood

Map
Ul. Syrokomli 2, Kraków, Lesser Poland, 30-102

What's nearby

  • Wawel Castle - 10 min walk - 0.5 miles
  • ICE Krakow Congress Centre - 12 min walk - 0.7 miles
  • Main Market Square - 13 min walk - 0.7 miles
  • St. Mary's Basilica - 16 min walk - 0.9 miles
  • Oskar Schindler Factory - 6 min drive - 2.0 miles

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 20 min drive

Restaurants

  • ‪Zaczyn - ‬3 min walk
  • ‪Wiślany Ogród - ‬19 min walk
  • ‪Liberty Cafe - ‬5 min walk
  • ‪Karczma Smil'y - ‬3 min walk
  • ‪Golonkarnia - ‬5 min walk

About this property

ibis Krakow Centrum

Eco-certified hotel near National Museum
Located close to Wawel Castle and ICE Krakow Congress Centre, ibis Krakow Centrum provides a terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • Laundry services, a 24-hour front desk, and a banquet hall
Room features
All 175 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (PLN 80 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 11:00 AM for a fee: PLN 55 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 45 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Covered self parking fee: PLN 80 per day
  • Pet fee: PLN 45 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Centrum Krakow
ibis Centrum Hotel
ibis Centrum Hotel Krakow
ibis Centrum Krakow
ibis Krakow
ibis Krakow Centrum
Krakow Centrum
Krakow ibis
Krakow ibis Centrum
Ibis Krakow Centrum Hotel Krakow
ibis Krakow Centrum Hotel
ibis Krakow Centrum Hotel
ibis Krakow Centrum Kraków
ibis Krakow Centrum Hotel Kraków

Frequently asked questions

Is ibis Krakow Centrum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 45 per pet, per day. Service animals are exempt from fees.

How much is parking at ibis Krakow Centrum?

Self parking is available for PLN 80 per day. Limited spots are available.

What time is check-in at ibis Krakow Centrum?

Check-in start time: 4:00 PM; Check-in end time: 8:00 AM. Late check-in is available during limited hours.

What time is check-out at ibis Krakow Centrum?

Check-out is at noon.

Where is ibis Krakow Centrum located?

Located in Zwierzyniec, this eco-certified hotel is within a 15-minute walk of National Museum, Wawel Castle, and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 15 minutes.

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ibis Krakow Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 217 out of 555 reviews
Rating 8 - Good. 262 out of 555 reviews
Rating 6 - Okay. 53 out of 555 reviews
Rating 4 - Poor. 15 out of 555 reviews
Rating 2 - Terrible. 8 out of 555 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from the airport, friendly and helpful staff and lovely room
Stayed 3 nights in Jan 2025

10/10 Excellent

Gabor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, all the staff members were smiling, and it had a good location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and welcoming
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, perfect location, nice staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Perfect hotel, great location. Rooms cleaned daily, all the staff were fantastic. Had everythi g we needed. Petrol station with shop at the back.of the hotel with shop was great and a bar over the road. 10 minute walk to the old town square and 2 minute walk to the river.
Stayed 3 nights in Jan 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room awesome area
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and a short distance away from everything
Stayed 5 nights in May 2024

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast and the personnel was very nice at all times
Stayed 2 nights in May 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Friendly staff. Close to everything can not fault.
Stayed 5 nights in Aug 2020

8/10 Good

Mehtab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok hotel i staude for 2 days and i was ok for my trip
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Shower could be a bit spacious
Stayed 1 night in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Helpful and polite at reception. Room was cleaned everyday and fresh towels left. Great location as only a 15 min walk to centre. Would definitely stay here again
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Oct 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ibis Krakow Centrum

Good budget option in Krakow. It's outside the historic centre, but only about a 10 minute walk to it or the castle district. Rooms were clean and comfy. Would stay again.
Stayed 5 nights in Mar 2023

4/10 Poor

Harry

Disliked: Property conditions & facilities
Our hotel room was unusable between the hours of 9-5 . This was due to the renovations being done at the hotel. The resultant noise was very frustrating as firstly, we had no forewarning of the work and secondly it was so loud we couldn’t chat or hear ourselves think. We also only had a bin in the bath room … which is not practical or the standard we have previously had in IBIS.
Stayed 4 nights in Jan 2025

10/10 Excellent

Debanhy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right and perfect. 10 minutes from the main center
Stayed 2 nights in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, you won't do better. It's a bit of a walk (15 minutes) to the old town centre, (so the name of the place is a little misleading maybe) but that's not the end of the world if you know upfront. There's not much in the immediate vicinity. But the hotel is clean, not shabby and for the price, very very good value for money.
Stayed 3 nights in Apr 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and functional. Just what you’d expect at an Ibis. Lovely breakfast options but could have done much better for allergy / intolerance needs such as labelling. I asked for gluten free bread (using my phone for the translation) and I got it but it wasn’t very nice! Thank you for a nice stay in Krakow
Stayed 3 nights in Sep 2023

4/10 Poor

Marcin

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic rooms. One had a smell of fresh paint so we were moved to a much smaller room with a filthy carpet with permanent stains. The AC did not work but luckily we were there on cool days. The check in lady was very friendly though. We won’t come back though.
Stayed 3 nights in Jul 2022

2/10 Terrible

Verified traveler

Disliked: Room comfort

unsafe sofa bed for kids

Location is next to the river so nice to have a stroll. The room is quite small but for city travel when most people use hotel as a place to sleep only, then it’s fine. The thing I’m most disappointed with is the design of the sofa bed. The sofa bed is attached to the wall with the panel sticking out from the wall above the sofa bed. So when my son slept on it, there is a panel above his head and quite close above the sofa bed. When he wiggles and turns, he banned his head on the panel every night. I wrapped around extra towel along the panel to make it less impact and hurt less but due to the layout there isn’t a way to secure the towel and it kept falling off. When I mentioned this to reception, they didn’t offer any solution and didn’t even apologise even after I showed them the bruise on my son’s forehead. What a terrible and stupid design. This isn’t a safe place to stay for children. Avoid!
Stayed 2 nights in Apr 2023

10/10 Excellent

Luc

Bien situé
Stayed 3 nights in May 2025

8/10 Good

Hendrikus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Hüsmen

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

natascha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cercano al centro, con una parada de autobus al aeropuerto y a las Minas de sal, al lado del hotel. Hotel muy cómodo y limpio
Stayed 2 nights in Jan 2025