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Hotel Unicus Palace Old Town - Destigo Hotels

5.0 star property
Luxury hotel in Kraków with a 24-hour front desk

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Photo gallery for Hotel Unicus Palace Old Town - Destigo Hotels

Interior
Reception
Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe
Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pet friendly
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Suite

Standard Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Standard Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Down duvet
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, minibar, in-room safe

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, minibar, in-room safe

Economy Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down comforters, minibar, in-room safe

Premium Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Blackout drapes/curtains
Premium bedding
Hair dryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Slawkowska 13-15, Kraków, Malopolskie, 31-016

What's nearby

  • Main Market Square - 3 min walk - 0.2 miles
  • Royal Road - 4 min walk - 0.2 miles
  • St. Mary's Basilica - 4 min walk - 0.3 miles
  • Galeria Krakówska - 10 min walk - 0.5 miles
  • Wawel Castle - 16 min walk - 0.9 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 18 min walk
  • John Paul II - Balice Airport (KRK) - 35 min drive

Restaurants

  • ‪AntyCafe - ‬1 min walk
  • ‪Gościnna Chata - ‬1 min walk
  • ‪Pasta Bar Resto & Wine - ‬1 min walk
  • ‪Domowe Przysmaki - ‬1 min walk
  • ‪Krowarzywa - ‬1 min walk

About this property

Hotel Unicus Palace Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel Unicus Palace Old Town - Destigo Hotels provides an art gallery on site, a shopping mall on site, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An elevator, concierge services, and smoke-free premises
  • Luggage storage, local meal delivery service, and tour/ticket assistance
Room features
All guestrooms at Hotel Unicus Palace Old Town - Destigo Hotels include comforts such as premium bedding and heated floors, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with digital channels
  • Wardrobes/closets, heated floors, and electric kettles

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 99 for adults and PLN 50 for children

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator
  • Hand-held showerhead
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 for adults and PLN 50 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 150 (one-way)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Property is also known as

Hotel Unicus Palace
Unicus Palace Old Town
Unicus Old Town Destigo Hotels
Hotel Unicus Palace Old Town Destigo Hotels
Hotel Unicus Palace Old Town - Destigo Hotels Hotel
Hotel Unicus Palace Old Town - Destigo Hotels Kraków
Hotel Unicus Palace Old Town - Destigo Hotels Hotel Kraków

Frequently asked questions

Is Hotel Unicus Palace Old Town - Destigo Hotels pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Unicus Palace Old Town - Destigo Hotels?

Self parking is available for PLN 100 per day. Limited spots are available.

What time is check-in at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Unicus Palace Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel Unicus Palace Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is Hotel Unicus Palace Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Dominik Rostworowski Gallery, Main Market Square, and Royal Road. Historical Museum of Krakow and Florianska Street are just steps away. Kraków Główny Station is 18 minutes by foot.

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Hotel Unicus Palace Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 103 out of 129 reviews
Rating 8 - Good. 21 out of 129 reviews
Rating 6 - Okay. 2 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean and comfortable. Great location and easy access to center of Krakow and great restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were fantastic, spacious and hotel well located. Cleanliness superb and all staff really friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Staff extremely helpful and friendly. Fantastic location. 5 minutes from most of the main attractions and from the main square which is beautiful. Room had everything we needed; iron and ironing board, kettle, coffee machine, hairdryer. Breakfast was fantastic with a great selection of hot and cold options as well as extras you could order with no extra cost. Would definitely stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel extensively and this must be the nicest hotel I’ve ever stayed in. The furnishing and decor are modern, clean and faultless. The room is very comfortable and the staff couldn’t be more helpful. This hotel is ideally located for tourist attractions with the Old Town square within a 3 minute walk. I highly recommend this hotel for anyone visiting Krakow.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a street leading from main square. The interior of hotel is very pleasing on the eye, a tastefully renovated old palace. I benefitted from a room upgrade and it was faultless, very comfortable and serene. I would not hesitate in recommending Unicus Palace and hope to return one day.
Stayed 3 nights in Mar 2025

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a pretty hotel, very well located and convenient for shopping and dining. I gave 5 stars for the VIP access despite not receiving it completely because the staff tried their best to make me happy, room upgrade was not available but they upgraded me two levels and I only paid for one. The customer service was amazing from reception to the restaurant staff, I can't thank them enough, brilliant Hotel 👏
Stayed 2 nights in Mar 2025

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good customer service. we were helped by Kamil and Kamil at the front desk. they both took their time to help us with restaurant suggestions, itinerary planning and even weather updates! the location is great. I loved how quiet the room was. would recommend to anyone wanting to visit Krakow.
Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was absolutely perfect for a quick weekend trip to Kraków! The staff was very friendly and the room was very nice and clean. The location was walking distance from the market square. Definitely would stay here again if I return!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Old town Krakow

We have been visiting Krakow for many years to stay in old town. This was definitely one of the best places we have stayed over the years. Closer to all amenities. Will definitely be coming again.
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine and recently renovated
Stayed 1 night in Feb 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay in the heard of Old Town

Amazing hotel, prime location and friendly staff. Warm recommendation!
Stayed 2 nights in Nov 2024

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff, 2 min walk to Main Square, would definitely recommend.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ewa Wylazlowska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place and will come back
Stayed 2 nights in Sep 2024

8/10 Good

Guoqiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located inside of old town, easy access, pretty new hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern and new hotel with good sized rooms, super comfortable beds and lovely bathrooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel I have ever been
Stayed 1 night in Jul 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Starting with a very warm welcome at the reception, through professional and very friendly service, and ending with breakfast, which was at the highest level. The room was very luxurious, with a mini bar, with a bathrobe. The bathroom with a free-standing bathtub made the greatest impression. I recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so lovely in person and very close to the square. The staff was kind and helpful! Super clean room!
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in rhe old town just 1 blocks from rhe main square. Fantastic bed linens and pillows and luxurios bathroom. Front desk were very helpful. Will stay here again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Excellent boutique hotel in the heart of Krakow. The rooms are tastefully decorated and superbly finished. The staff is very friendly, accommodating and helpful! The breakfast offers good selection of salads, meats and etc including a al carte.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous, clean, and opulent hotel close to the beautiful square with food and shopping options. Highly recommended!
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
No Tv or any music in the room . We had a Best apartment in the hotel No one was abble to fix it Lights are in the room only with one switch making impossible to make nice atmosphere. Nice building and location with terrible experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, luxury brand new hotel with excellent noble materials, they have kept the ancient atmosphere and implementing a nice touch of modernity. Highly recommended in alternative to the "Big Stars" like Hilton
Stayed 2 nights in Jul 2024

10/10 Excellent

janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👏😍👏
Stayed 1 night in Nov 2024