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Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

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Photo gallery for Hotel Stary

Terrace/patio
Reception
Exterior
2 indoor pools
Luxury Suite | Living area | LED TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

LED TV

Single Room

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Designer toiletries
Private bathroom
Shower/tub combination
Bathrobes
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Designer toiletries
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Designer toiletries
Private bathroom
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Designer toiletries
Bidet
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed - single
Separate bedroom
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Designer toiletries
Private bathroom
Shower/tub combination
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Cloth Hall - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 14 min walk - 0.8 miles
  • Oskar Schindler Factory - 6 min drive - 2.0 miles

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Hawełka - ‬1 min walk
  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Morskie Oko. Restauracja - ‬2 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk
  • ‪Free Pub - ‬1 min walk

About this property

Hotel Stary

Luxury historic hotel near Main Market Square
Located close to Town Hall Tower and Cloth Hall, Hotel Stary provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • 2 indoor pools
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), a porter/bellhop, and a front-desk safe
  • A computer station, a 24-hour front desk, and multilingual staff
  • Guest reviews give top marks for the helpful staff and location
Room features
All 78 individually decorated rooms have thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • LED TVs with cable channels
  • Childcare services, daily housekeeping, and desks

Languages

English, French, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

Does Hotel Stary have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM–10:00 PM.

Is Hotel Stary pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of PLN 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Stary?

Valet parking is available for PLN 150 per day.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Stary?

Check-out is at noon.

Does Hotel Stary provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per person applies.

Where is Hotel Stary located?

This family-friendly Kraków hotel is located in the historical district, steps from Main Market Square, Town Hall Tower, and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 21 minutes by foot.

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Hotel Stary Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 548 out of 743 reviews
Rating 8 - Good. 142 out of 743 reviews
Rating 6 - Okay. 32 out of 743 reviews
Rating 4 - Poor. 17 out of 743 reviews
Rating 2 - Terrible. 4 out of 743 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities
We had a great stay here and really enjoyed the spa. Would definitely recommend and also stay again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Geraldine Mary

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms. Pool and steam and sauna good. Breakfast amazing. Great location just off Main Square
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

10/10 Excellent

DALMACIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Splendid and very satisfying stay. Highly recommended place.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alastair

Liked: Amenities
Hotel Stary was a fantastic hotel in a perfect position in the centre of Krakow. The staff were very helpful and accommodating. Only change I would make is to have tea and coffee making facilities in the room. Thank you for a fantastic stay.
Stayed 1 night in Apr 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel with rooftop bar and swimming pool in the medieval basement. In the heart of the old town. Only thing missing was tea/coffee making facilities in the room
Stayed 4 nights in Apr 2025

8/10 Good

Justine

Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and staff were exemplary. Spa facilities excellent
Stayed 4 nights in Jan 2025

6/10 Okay

NILAN

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue I had was the check-in process. The online pre-checkin was an absolute waste on time and not worth bothering with as the reception staff still a thousand questions when you arrive for ID, baking confirmation.....etc
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious.
Stayed 1 night in Mar 2025

10/10 Excellent

Fayona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely rooms and spa!
Stayed 6 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars for Stary

A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Luxury suite
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel. The pool underground is amazing. close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect combination of high end luxury but unpretentious. One of the nicest hotels I’ve stayed in. The staff were fantastic and the hotel itself is beautifully designed.
Stayed 1 night in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, property conditions & facilities
Hotel and location perfect, slightly rude staff who forget to book our airport transportation as requested, no tea coffee making facilities in the room which is disappointing for a five star property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Stayed 1 night in Sep 2024