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Hotel Stary

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2 indoor pools - Hotel Stary (Kraków)
Couples treatment rooms, steam room, deep-tissue massages - Hotel Stary (Kraków)
Terrace/patio - Hotel Stary (Kraków)
Junior Suite | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers - Hotel Stary (Kraków)
2 restaurants; breakfast, lunch, and dinner served - Hotel Stary (Kraków)
Luxury
5.0 star property
9.4

Exceptional

Historic retreat with spa sanctuary

Vaulted cellar pools and saunas invite guests to unwind in the atmospheric spa after exploring Krakow's Old Town. From the rooftop terrace bar, magical views overlook the square while you sip cocktails. Two restaurants serve first-class cuisine in this beautifully restored historic building.

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

9.0 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room

LED TV

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.8 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Kraków Old Town, a neighborhood in Kraków, Hotel Stary is near a train station. Cloth Hall and Town Hall Tower are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Wawel Cathedral and Wawel Castle are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and Segway tours. Visit our Kraków travel guide
Map
Szczepanska 5, Kraków, Lesser Poland, 31-011

What's nearby

  • Main Market Square
    Main Market Square
    2 min walk - 0.1 miles
  • Cloth Hall
    Cloth Hall
    2 min walk - 0.1 miles
  • Town Hall Tower
    Town Hall Tower
    2 min walk - 0.1 miles
  • St. Mary's Basilica
    St. Mary's Basilica
    3 min walk - 0.2 miles
  • Wawel castle in Krakow, Poland
    Wawel Castle
    15 min walk - 0.8 miles

Getting around

  • Turowicza Station
    9 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    9 min drive
  • John Paul II - Balice Airport (KRK)
    36 min drive

Restaurants

  • Café Restaurant Europejska
    1 min walk
  • Gościnna Chata
    2 min walk
  • Morskie Oko
    2 min walk
  • Charlotte - Chleb i Wino
    1 min walk
  • Free Pub
    1 min walk

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  • Spa
  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 180 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 180 per person (one-way)
  • Secured valet parking fee: PLN 180 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Hotel Stary have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM–10:00 PM.

Is Hotel Stary pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of PLN 200 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for PLN 180 per day.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Stary?

Check-out is at noon.

Does Hotel Stary provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 180 per person applies.

Where is Hotel Stary located?

This family-friendly Kraków hotel is located in the historical district, steps from Main Market Square, Cloth Hall, and Town Hall Tower. St. Mary's Basilica and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Stary Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 643 out of 865 reviews
Rating 8 - Good. 161 out of 865 reviews
Rating 6 - Okay. 37 out of 865 reviews
Rating 4 - Poor. 18 out of 865 reviews
Rating 2 - Terrible. 6 out of 865 reviews

Reviews

Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely three night stay, hotel was perfect and a fantastic location.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spa!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean. The breakfast was also much better than regular hotel breakfasts.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely experience! We enjoyed the unique room and spa. Great staff. Highly recommend!
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean good sized room and great hotel location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

hayley anne

Liked: Cleanliness, amenities, property conditions & facilities
Very peaceful, spa is gorgeous, staff very professional, perfect location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
very beautiful hotel, the staff is friendly and the rooms are pictures everything is close by
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice clean well located hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly located and absolutely stunning. The pool and spa area was incredible - so atmospheric! The only downside was that the rooftop bar was not open, even though this was not mentioned in the hotel description, so we weren't able to appreciate the stunning views.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

nathan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great - super clean, very comfortable, beautifully decorated with great amenities.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the new wing. Large bathroom with good hot water pressure and nice body care products. Spa is a nice feature although no actual spa - just saunas and pool. Excellent location in the old town.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities
The hotel and facilities especially the spa were amazing. We really enjoyed our stay. The only thing that let it down were the pillows they were so soft it was uncomfortable.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Amy

The room was lovely and clean and the spa was brilliant!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great breakfast, lovely spa and a great location for exploring the old town
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Laura

The staff were all extemely polite spotless room
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room's with fabulous views of St Marys church. Staff very friendly
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Zenya

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was beautiful and spotless, room was far bigger than expected and had everything we could need. Spa was lovely and peaceful, we were the only guests in there when we visited. All staff were friendly and really helpful. Would definitely recommend.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stylish hotel in a great location
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jakub

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful hotel in a prime location! The hotel bar served great drinks and has amazing nighttime views of the Stary Rynek!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very relaxing, spa was beautiful ,we had a massage which was amazing. So close to all amenities. Definitely recommend this hotel
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
The old world feel, and awesome grotto pool were amazing
Stayed 12 nights in May 2025