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Hotel Stary

5.0 star property
Luxury hotel with 2 restaurants and 2 indoor pools

Choose dates to view prices

Photo gallery for Hotel Stary

Terrace/patio
Couples treatment rooms, steam room, deep-tissue massages
Exterior
2 indoor pools
Bar (on property)
Hotel Stary in central Krakow offers luxury with stunning rooftop views, international cuisine at two restaurants, and rejuvenating spa treatments. Amenities include free WiFi, babysitting services, and wedding facilities, perfect for couples and families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double Room

8.8 out of 10
Excellent
(19 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Renovated in 2015
Hair dryer
Bathrobes
Designer toiletries
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

LED TV

Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Designer toiletries
Shower/tub combination
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Living area | LED TV

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Hair dryer
Bathrobes
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment

Apartment | Living area | LED TV

Apartment

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Hair dryer
Bidet
  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite | Living area | LED TV

Luxury Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Twin Room

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Hair dryer
Bathrobes
Designer toiletries
Shower/tub combination
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Szczepanska 5, Kraków, Lesser Poland, 31-011

What's nearby

  • Main Market Square - 2 min walk - 0.1 miles
  • Cloth Hall - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 14 min walk - 0.8 miles
  • Oskar Schindler Factory - 6 min drive - 2.0 miles

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪Café Restaurant Europejska - ‬1 min walk
  • ‪Hawełka - ‬1 min walk
  • ‪Restauracja Pino - ‬1 min walk
  • ‪Free Pub - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

Hotel Stary

Luxury historic hotel near Main Market Square
Located close to Town Hall Tower and Cloth Hall, Hotel Stary provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • 2 indoor pools
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Babysitting (surcharge), tour/ticket assistance, and a computer station
  • An elevator, 2 meeting rooms, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 78 individually decorated rooms have thoughtful touches such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • LED TVs with cable channels
  • Childcare services, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Secured valet parking on site (PLN 150 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 140 for adults and PLN 100 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • TRZY RYBKI

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 200 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 140 for adults and PLN 100 for children
  • Airport shuttle fee: PLN 120 per person (one-way)
  • Secured valet parking fee: PLN 150 per day (in/out privileges)
  • Pet fee: PLN 200 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków

Frequently asked questions

Does Hotel Stary have a pool?

Yes, this property has 2 Indoor pools. Pool access is from 6:00 AM–10:00 PM.

Is Hotel Stary pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of PLN 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Stary?

Valet parking is available for PLN 150 per day.

What time is check-in at Hotel Stary?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Stary?

Check-out is at noon.

Does Hotel Stary provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 120 per person applies.

Where is Hotel Stary located?

This family-friendly Kraków hotel is located in the historical district, steps from Main Market Square, Town Hall Tower, and Cloth Hall. St. Mary's Basilica and Kraków Barbican are also within 10 minutes. Kraków Główny Station is 21 minutes by foot.

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Reviews

Hotel Stary Reviews

9.4

Exceptional

9.6

Cleanliness

9.8

Location

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 599 out of 806 reviews
Rating 8 - Good. 149 out of 806 reviews
Rating 6 - Okay. 37 out of 806 reviews
Rating 4 - Poor. 17 out of 806 reviews
Rating 2 - Terrible. 4 out of 806 reviews

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in the centre of the Old Town. Perfect location. Rooms have old world charm with modern amenities.
Stayed 2 nights in Oct 2025

10/10 Excellent

NILAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in an amazing location with amazing staff !!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with a beautiful aesthetic and kind staff !
Stayed 2 nights in Jul 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The location is excellent, tucked away about half a block from the main square, so it was very quiet. My room was missing some things I would have appreciated: coffee in the room, a better lighting arrangement, a shower easier to use, hooks on the walls for hanging things.
Stayed 7 nights in Sep 2025

10/10 Excellent

Anisha

Liked: Cleanliness, staff & service, property conditions & facilities
This property, the location, the spacious rooms and the excellent staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Krakow

Excellent - Best hotel we've been to. The pool is supper cool and spa facilities were great. The only thing that could make it better would be a slightly firmer bed and pillows.
Stayed 2 nights in Jul 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, wonderful location
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and perfect location
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in krakow!

Service, rooms, spa and food is top notch every time! If you like luxory and have high standards this is the hotel you choose when staying in krakow.
Stayed 3 nights in May 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel, amazing locaton

What a beautiful hotel. We stayed on the 5th floor. Location is right off the main square. Pool was wonderful after a day sightseeing. Only down side was WiFi was very poor in the part of the hotel we were in. Not sure if it’s better elsewhere in the newer bit of the. Hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this hotel. Our stay at the Stary Hotel was nothing short of exceptional. The hotel is in the heart of Kraków’s Old Town, just steps away from the Main Square and is surrounded by charming streets, historical landmarks, and vibrant cafés - yet it remains a peaceful and elegant retreat from the bustle outside. The hotel’s spa and wellness area is located beneath the historic building and is absolutely stunning - a true hidden gem. There are two adjoining pools, a sauna and steam room which create a tranquil atmosphere that feels wonderfully indulgent after a day of exploring the city. Our room was very spacious, impeccably clean, and beautifully designed - a perfect balance between modern comfort and traditional charm. The furnishings and finishes were luxurious and warm - my only complaint would be not enough lighting. Every member of staff we encountered was polite, professional, and genuinely eager to ensure we had everything we needed from maps and umbrellas to taxis and tours. Their hospitality added a personal touch that made us feel truly welcome. Stary Hotel is the ideal choice for anyone wanting to experience Kraków in style and comfort. It’s a flawless combination of history, luxury, and exceptional service - would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fabulous! The staff are really accommodating and friendly. I will definitely stay here again and highly recommend to stay here. Also had one of the best massages with Julia! She is amazing!
Stayed 2 nights in May 2025

8/10 Good

Justine

Fantastic hotel so close to square friendly staff and very helpful.. spa was an added bonus really nice and breakfast was great .. would highly recommend 😊
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property for six nights and had a wonder stay. The location of the hotel is perfectly situated - adjacent to the old town square with tons of dining, shopping and sightseeing all within a few steps of the hotel doors. The rooms were quite spacious, very clean and comfortable.
Stayed 6 nights in Mar 2025

10/10 Excellent

AGNIESZKA

Liked: Cleanliness, amenities, property conditions & facilities
Everything on this hotel was exceptional,I would rate it 10/10.The pool was unbelievable,like swimming in the cellar underground in the heated water .Great experience.Room and bathroom was also beautiful.
Stayed 1 night in May 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is amazing but the breakfast restaurant staff is so inattentive and rude. You literally have to go and find people to place order, keep finding them if you need anything but they are quick to appear to teach you that you can’t get your own hot coffee. God forbid you want to send your dish back… 5 stats hotel should also include 5 star service.
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Stars for Stary

A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Luxury suite
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful hotel

A wonderful hotel. The pool underground is amazing. close to everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms very good breakfast. Central location
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is superb. The style combines modern and traditional which goes well with the surrounding Krakow old town. The spa facilities were fantastic with pool, sauna, and steam room I didn’t want to leave the hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Leona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and modern combined perfectly.
Stayed 4 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, great accomodations

8/10 Good

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located increadibly close to the Christmas market and beautifully located near many attractions in Krakow. The hotel restaurant is delicious and the bar makes great drinks. The only negative is that the walls are a bit thin and the noice from the hallway can be heard very easily from the room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Property conditions & facilities
One of the loveliest hotels I’ve ever stayed at. The staff were exceptionally helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean upscale hotel. Amazing location close to all landmarks within walking distance.
Stayed 1 night in Aug 2022

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