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Hotel Santi

4.0 star property
Travelers find stylish comfort near Kraków's Main Market Square, with historic charm waiting to be discovered on two wheels

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Photo gallery for Hotel Santi

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board - Hotel Santi (Kraków)
Reception hall - Hotel Santi (Kraków)
Daily buffet breakfast (PLN 79 per person) - Hotel Santi (Kraków)
Lounge - Hotel Santi (Kraków)
Lobby sitting area - Hotel Santi (Kraków)
Hotel Santi is in Kraków Old Town, steps from Main Market Square and Royal Road. The property offers a bar for evening relaxation and an on-site restaurant for meals. Bike rentals make it easy to explore the historic city's scenic streets at a perfect pace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Located in Kraków, Hotel Santi is in the city center. Wawel Castle and Oskar Schindler Factory are cultural highlights, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków, or consider a night out at Cellar Under the Rams. Visit our Kraków travel guide
Map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    1 min walk - 0.0 miles
  • Planty Park
    Planty Park
    2 min walk - 0.1 miles
  • Main Market Square
    Main Market Square
    3 min walk - 0.2 miles
  • St. Mary's Basilica
    St. Mary's Basilica
    3 min walk - 0.2 miles
  • Wawel castle in Krakow, Poland
    Wawel Castle
    9 min walk - 0.5 miles

Getting around

  • Turowicza Station
    7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    8 min drive
  • John Paul II - Balice Airport (KRK)
    31 min drive

Restaurants

  • Karmello
    1 min walk
  • McDonald's
    1 min walk
  • Knitted Coffee
    2 min walk
  • Bar Mleczny Pod Temidą
    2 min walk
  • Pod Aniołami Restauracja
    2 min walk

About this property

Hotel Santi

Upscale boutique hotel near Main Market Square
Wawel Castle is located near Hotel Santi, which provides an airport shuttle, dry cleaning/laundry services, and a bar. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a 24-hour front desk
  • An elevator, a front-desk safe, and multilingual staff
Room features
All guestrooms at Hotel Santi have amenities such as free WiFi and safes, as well as minibars and room service.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Refrigerators, free infant beds, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

Is Hotel Santi pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of PLN 50 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 100 per day. Limited spots are available.

What time is check-in at Hotel Santi?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Santi?

Check-out is at 10 AM.

Does Hotel Santi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 113 per vehicle applies.

Where is Hotel Santi located?

Located in Kraków Old Town, this boutique hotel is within a 5-minute walk of Royal Road and Main Market Square. Holy Trinity Church and Planty Park are just steps away. Kraków Główny Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Santi Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 534 out of 971 reviews
Rating 8 - Good. 363 out of 971 reviews
Rating 6 - Okay. 53 out of 971 reviews
Rating 4 - Poor. 13 out of 971 reviews
Rating 2 - Terrible. 8 out of 971 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Fantastic stay, brilliant location right in the centre of town, really close to the square, and the hotel itself was brilliant, really comfortable and breakfasts were brilliant as well, if we come back will definitely stay here, thank you!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, very hot and powerful shower appreciated after cold days out. Lovely staff who were very helpful. Perfect location.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room. We were on top floor with slanted ceilings. Would not recommend as you do not get large window and the view is amazing. Incredible location Everything was good - kettle, small complimentary water. Room was warm
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so close to everything including the places to eat, transportation, and attractions. The staff was top notch. I couldnt have asked for a nicer group of people or a more convenient hotel.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Petri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the old town. Nice, clean, spacey room.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice lobby. Nice room.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santi is in the perfect location. It is just a few minute walk from old town square and maybe 10 min walk to Wawel castle. The roll was beautiful and the bed comfortable. We would 100% recommend staying here
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a lot of charm in Old Town. 15 minute walk to everything that Old Town has to offer. Easy walk to the Jewish Quarter. Tram is right outside the door, which is convenient but be careful exiting front and not walk right into the street. Breakfast available, but we did not partake. Cafe's located right next door & McDonalds. Wonderful stay
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santi satisfaction

Just the one night at the Santi and very nice. Hotel was clean. Staff were friendly and the location easy to find just off the Old Town square. A satisfactory stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Tatiana

Liked: Cleanliness, staff & service
I had requested 2 beds, but there was only one and no other rooms available. Staff were apologetic, saying the hotel did not get a request. They comped us breakfast. Thank you.Nevertheless a disappointment given that we paid over $500 CA. for the night.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, very well located just off the main square. Just far enough away not to be impacted by huge amounts of footfall. We had a suite basically, a bedroom plus a living room. Free drink on arrival was a nice touch as well. Staff courteous and held our bags before and after our checking time so we could explore luggage free.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor of the room was unique and the room was spacious. We loved the central location and the staff were accommodating and friendly. We would definitely stay here again. Highly recommend
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful!! We are going back to stay for sure!
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Santi

Hotel is in a great location, near to the main square. Rooms near the road can be noisy due to the trams.
Stayed 3 nights in May 2024
Verified

8/10 Good

Eavan

Liked: Cleanliness, staff & service

Good location

Great location but be aware of street noise, room could do with an upgrade
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking old town hotel

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.
Stayed 4 nights in Mar 2025