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Hotel Novum

Property class: 3

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Photo gallery for Hotel Novum

A hotel lobby with a seating area, large windows, and indoor plants. - Hotel Novum (Niepolomice)
A buffet setup with multiple tables covered in white cloths, featuring a variety of food items and floral decorations. - Hotel Novum (Niepolomice)
A spa area with a checkered floor, a wooden barrel, and a tiled wall with a mosaic pattern. - Hotel Novum (Niepolomice)
A hotel with a modern design, featuring a prominent glass facade and a red and white color scheme. - Hotel Novum (Niepolomice)
A banquet hall with round tables, white tablecloths, and chairs with white sashes. - Hotel Novum (Niepolomice)
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Novum. Treat yourself to aromatherapy, a Thai massage, or a body treatment at the onsite spa. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Single Room

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Double Room

A hotel room with two beds, each with a red rose on the pillows, a red carpet, and two bedside lamps.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Studio, 1 Bedroom

A hotel room with a bed, a desk, a chair, a mirror, and a lamp.

Comfort Studio, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Double Room, 1 Bedroom

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Comfort Double Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Niepolomice is home to Hotel Novum. Wieliczka Salt Mine and Wawel Castle are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Youth Astronomical Observatory and Aquarium and Natural History Museum are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Niepolomice travel guide
Map
Ul. Grunwaldzka 15h, Niepolomice, Lesser Poland, 32-005

What's nearby

  • An underground cathedral with a crowd of visitors, stone walls, and chandeliers.
    Wieliczka Salt Mine
    28 min drive - 12.1 miles
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    43 min drive - 16.0 miles
  • Church of Ten Thousand Martyrs
    11 min walk - 0.6 miles
  • Niepolomice Castle
    12 min walk - 0.7 miles
  • Youth Astronomical Observatory
    14 min walk - 0.8 miles

Getting around

  • Turowicza Station
    17 min drive
  • John Paul II - Balice Airport (KRK)
    44 min drive

Restaurants

  • Lula Slow Grill
    5 min drive
  • Pizzeria Don Roberto
    15 min walk
  • Restauracja Jakubowe Smaki
    12 min walk
  • Çema
    11 min walk
  • Bar Pitstop
    8 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,045 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 30 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 70.0 per night
Cribs (infant beds) are available for PLN 40.0 per day

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for continental breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Pet fee: PLN 30 per pet, per day
  • Service animals are exempt from fees
  • Air conditioning is available for an additional fee
  • Crib (infant bed) fee: PLN 40.0 per day
  • Rollaway bed fee: PLN 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hotel Novum pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 30 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Novum?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Novum?

Check-out is at 11:00 AM.

Where is Hotel Novum located?

Situated in Niepolomice, this spa hotel is within a 15-minute walk of Niepolomice Castle and Youth Astronomical Observatory. Wieliczka Salt Mine and University Children’s Hospital of Krakow are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Novum Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 25 out of 55 reviews
Rating 8 - Good. 25 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Especially front desk staff is so kind and helpful, property is clean and comfortable, breakfast is great!!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Very nice and clean place And friendly service.

Very nice place to stay and friendly customer service🎉
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy free parking, good breakfast, sauna without extra cost, nice team. All perfect. Good value for what they offer.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value 3 star hotel. Nothing fancy but also all you need from such standard is there (or even more). Sauna free of charge, very good breakfast (extra paid), easy parking, close to market square and recreational area in Niepołomice. Room was big with all water, tea, coffee available.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only slept at hotel
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Good hotel

Hotel is very nice. The room was okay a bit warm, as I was only in at night time it was ok. Curtains don’t cover the window properly so early wake up. I suggest in summer to offer a blackout blindfold. Good shower and clean bathroom.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A business day at Niepolomice.

Very nice hotel, clean and quiet. The saunas were great and free of charge.
Stayed 2 nights in May 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wyjazd służbowy- jedna noc

Pokój wygodny, kabina prysznicowa mała, w pokoju troszkę chłodno - kaloryfery jeszcze nie grzały Zaskoczyły mnie kupony na posiłki w restauracji -można nabyć w recepcji wielokrotność 20 zł i zamówić posiłki z kuponów nie wydają reszty ale można dopłacić - ( faktura usługa hotelowa, bez faktury za usługę hotelową można zamawiać normalnie z karty - usługa gastronomiczna) śniadanie dobre
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Curtains were terible, air conditioning wasnt great, shower pressure was low and the temperature of the water wouldnt stay the same. Bed was uncomfortable, breakfast buffet wasnt the best. We were told the sauna facilitys which was stated to be free, was closed for maintenance which it wasnt when i chanllanged then the hot tub was no included in the free use of the sauna 'facilitys'
Stayed 4 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

No sauna but ok.

The only down side was that the sauna was not available during all month of July.
Stayed 5 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr empfehlenswertes Hotel

Einfach nur sehr gut, jederzeit zu empfehlen
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegenes Hotel, ideal für Dienstreisen. Sehr freundliches Personal, saubere Zimmer. Verdunkelungsvorhänge wären allerdings wünschenswert. Essen im Restaurant sowie der Bar ist günstig und sehr lecker.
Stayed 2 nights in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjemny hotel ze świetną obsługą. Dodatkowy plus za duży parking.
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Przyzwoity hotel w przyzwoitej cenie.

Hotel w spokojnej okolicy, duży parking. Miła obsługa, smaczne śniadanie, z dużym wyborem potraw. Polecam. Niestety - słabe łącze WiFi
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Awesome stay

Fantastic service. Great bar food and big variety of buffet breakfast items.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel and Spa (with a beer bath!)

A nice hotel in a small town. The sauna was great. I even tried the beer bath and it was soothing. Don't expect a vat of beer, it was more of a single reclining jet tub that must have had some small percent of beer which was slightly noticeable.
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Novum Niepołomice

Hyvä hotelli, tilava huone ja ilmastointi. Henkilökunta todella mukavaa ja palvelu altista ja aamiainen hyvä
Stayed 5 nights in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was very hot but the hotel was great. Amazing breakfast. And the saunas are fantastic.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre fraiche, mais chauffage d'appoint fourni sans être demandé, TOP
Verified review

6/10 Okay

Disliked: Staff & service

Abseits gelegenes Hotel nur englisch und polnisch

das Hotel liegt in einer ruhigen Straße, Abseits - ca. 20 km von Krakau entfernt, das gesamte Personal spricht fast ausschließlich polnisch oder englisch, die Sauberkeit im gesamten Hotel geht in Ordnung, die Mitarbeiter der Rezeption ist freundlich und auch bemüht Fragen zu beantworten soweit man sich englisch verständigen kann, das Frühstücksbuffet war ausreichend - es gab nur einen Kellner- welcher uns gegenüber sehr bemüht war und sehr freundlich uns begegnet ist, der Spa-Bereich ist sehr dürftig und die Massagen sind nicht sehr gut - auch ist der Service dort mangelhaft, in der Bar wurden wir sogar bewusst übersehen und nicht bedient, es gab täglich eine kleine Flasche Wasser
Stayed 7 nights in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

bardzo przyjemny hotel. Polecam
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nr 1 in niepolomice

Schönes hotel Sehr schöne bedienung und freundlich
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

One night only

One night stay arriving at 10:30 on the evening was not welcoming with no food available. So bar was the the only option at 10:40 for drinks only as at 11:00 we were forced to leave the bar and finish our drinks in reception no drinking up time at all. After finishing I actual made to my room after the second attempt due to door key cards not working. Large room with 2 single beds and a lounge were the sofa bed was made ready? Almost telling me you are sleeping here tonight which was the best place due to no tv in the bedroom. Breakfast was ok just glad to see my taxi and get back to work.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dobry hotel

Polecam hotel Novum. Blisko Niepołomickiej strefy biznesowej.