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Hotel Indigo Krakow - Old Town by IHG

4.0 star property
Hotel with a 24-hour fitness center, steps from Royal Road

Choose dates to view prices

Photo gallery for Hotel Indigo Krakow - Old Town by IHG

Lobby
Exterior
Bar (on property)
Polish cuisine
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Filipa 18, Kraków, 31-150

What's nearby

  • Royal Road - 1 min walk - 0.1 miles
  • Galeria Krakówska - 4 min walk - 0.2 miles
  • St. Mary's Basilica - 10 min walk - 0.5 miles
  • Main Market Square - 10 min walk - 0.6 miles
  • Wawel Castle - 4 min drive - 1.4 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Glonojad - ‬3 min walk
  • ‪Korba - ‬2 min walk
  • ‪Alejo’s Tapas Grill&Wine - ‬1 min walk
  • ‪Royal Curry - ‬2 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

Upscale hotel near Main Market Square
Close to Royal Road and Wawel Castle, Hotel Indigo Krakow - Old Town by IHG provides golfing on site, a rooftop terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site restaurant, Filipa 18, features Polish cuisine. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Concierge services, smoke-free premises, and tour/ticket assistance
  • A front-desk safe, a computer station, and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 56 individually decorated rooms boast comforts such as premium bedding and heated floors, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Heated floors, electric kettles, and daily housekeeping

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 80 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Frequently asked questions

Is Hotel Indigo Krakow - Old Town by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Hotel Indigo Krakow - Old Town by IHG?

Limited spots are available.

What time is check-in at Hotel Indigo Krakow - Old Town by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Krakow - Old Town by IHG?

Check-out is at noon.

Does Hotel Indigo Krakow - Old Town by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Hotel Indigo Krakow - Old Town by IHG located?

Located in Kraków City Centre, this hotel is within a 15-minute walk of Royal Road and Main Market Square. St. Florian's Church and Stary Kleparz are just steps away. Kraków Główny Station is 12 minutes by foot.

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Hotel Indigo Krakow - Old Town by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 261 out of 322 reviews
Rating 8 - Good. 53 out of 322 reviews
Rating 6 - Okay. 6 out of 322 reviews
Rating 4 - Poor. 2 out of 322 reviews
Rating 2 - Terrible. 0 out of 322 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard

Liked: Amenities
Great Hotel nice clean room friendly staff good location what more do you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a road 5 mins walk from the main square. I would definitely recommend it to my friends and family
Stayed 2 nights in Mar 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Stayed 1 night in Dec 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and fantastic breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always present. Very calm. Nice hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Indigo

Very helpful, friendly and professional staff. Breakfast was great and served very quickly. Really nice building and rooms, and cleanliness was of a high standard. And very close to the main square in Krakow.
Stayed 2 nights in Jan 2025

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

TK

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very friendly with excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

Renea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and amazing staff!

We enjoyed our stay here. Perfect walking distance to areas we wanted to visit. The hotel was very clean & confortable. The staff was friendly. Breakfast wasn't included but delicious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Will go back for my next trip without hesitation
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Great staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very kind staff. Good breakfast and well equipped gym.
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Very friendly staff and environment. We would definitely stay again!
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in great location
Stayed 4 nights in Feb 2023

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & rooms,,, walking distance to the Main Square,, safe & convenient, Would highly recommend.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed hotel, close to Old Town and train station. Friendly staff, clean space, and very comfortable.
Stayed 3 nights in Jul 2024

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel choice in Krakow

Can strongly recommend this hotel. Such nice rooms, great food and perfect service. The location made it easy to get to the hotel from the train and easy to walk from to see the most popular places in Krakow.
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were attentive, and very nice, and helped us with getting a taxi back to the airport . The hotel was clean and tidy. I liked the decor, and breakfast very great!
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Lovely hotel, stylist, clean, good food at breakfast, service top notch. Good for couples, friends or families.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really great location for exploring Krakow. Hotel staff was kind and the hotel itself is very pretty.

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
We enjoyed our stay at hotel Indigo. It was centrally located and very convenient. The breakfast was nice and the staff was very welcoming.
Stayed 7 nights in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly and courteous staff. Great proximity. Hotel was very clean.
Stayed 3 nights in May 2024

8/10 Good

Ping Ho

Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent of being in between the railway station and the old city. Hotel is clean and tidy. Breakfast is well done.
Stayed 5 nights in Apr 2024

10/10 Excellent

junboum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, service. Receptionist helped me to find IHG membership number to extend my check out time.
Stayed 1 night in Jul 2024