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Hotel Eden

3.0 star property
Hotel Eden in Kraków City Centre provides a peaceful escape where travelers can relax in comfort while staying connected to what matters

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Photo gallery for Hotel Eden

Manicures and pedicures, massages - Hotel Eden (Kraków)
Standard Double or Twin Room | Premium bedding, in-room safe, desk, laptop workspace - Hotel Eden (Kraków)
View from property - Hotel Eden (Kraków)
View from property - Hotel Eden (Kraków)
Free daily continental breakfast - Hotel Eden (Kraków)
Travelers find a relaxing retreat at Hotel Eden in Kraków's city center, with continental breakfast and a welcoming library. Amenities include dry cleaning, a sauna, steam room, and WiFi. The notably helpful staff enhances the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Premium bedding
Hair dryer
Private bathroom
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Sofa bed
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Hotel Eden is near a train station. Wawel Castle and Oskar Schindler Factory are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Aquarium and Natural History Museum and Park Wodny are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Ciemna 15, Kraków, Lesser Poland, 31-053

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    8 min walk - 0.5 miles
  • Planty Park featuring heritage architecture and a castle
    Planty Park
    8 min walk - 0.5 miles
  • Wawel castle in Krakow, Poland
    Wawel Castle
    11 min walk - 0.6 miles
  • Main Market Square showing outdoor eating
    Main Market Square
    17 min walk - 0.9 miles
  • Royal Private Apartments
    9 min walk - 0.5 miles

Getting around

  • Turowicza Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    7 min drive
  • John Paul II - Balice Airport (KRK)
    37 min drive

Restaurants

  • Hana Sushi
    2 min walk
  • Kolanko No. 6
    2 min walk
  • Singer
    2 min walk
  • Ariel
    2 min walk
  • Omerta
    2 min walk

About this property

Hotel Eden

Hotel near Main Market Square
Close to Wawel Castle and Oskar Schindler Factory, Hotel Eden provides free continental breakfast, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a business center.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and smoke-free premises
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
  • A banquet hall, concierge services, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Eden offer perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with digital channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 50 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one way)
  • Nearby parking fee: PLN 50 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Eden Krakow
Hotel Eden Krakow
Hotel Eden Hotel
Hotel Eden Kraków
Hotel Eden Hotel Kraków

Frequently asked questions

Is Hotel Eden pet-friendly?

Yes, cats and dogs are allowed at this property. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hotel Eden?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Eden?

Check-out is at 11:00 AM.

Does Hotel Eden provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 80 per vehicle applies.

Where is Hotel Eden located?

Located in Kraków City Centre, this hotel is within 1 mi (2 km) of Old Synagogue, Wawel Castle, and Main Market Square. Remu'h Synagogue and Jewish Cemetery are just steps away.

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Reviews

Hotel Eden Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 196 out of 359 reviews
Rating 8 - Good. 146 out of 359 reviews
Rating 6 - Okay. 13 out of 359 reviews
Rating 4 - Poor. 1 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

Reviews

8/10 Good

Lynda Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently situated for walking to most attractions. Buffet breakfast ideal. Interesting older hotel.
Stayed 5 nights in Sep 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities
Very clean room, excellent breakfast, great and very lively area in old Jewish quarter, room clean up on demand, rooms could be updated and repainted, but that’s more of a minor detail not impacting overall services.
Stayed 4 nights in Oct 2025

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the customer approach of a women in the reception. She was very kind and helpful. I also appreciated really good mattress and pilows!! I slept like a baby 😁. I would recommend refurbishing the interior looks a little bit old.
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay in this hotel, in a great location and the area is nice and quiet
Stayed 3 nights in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel staff were very helpful. Nice location. Would happily recommend it to stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sophie Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous breakfast, kind staff, comfortable room, and excellent location. The central location (while being very quiet) was a real highlight.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sweet little hotel in great area, really clean and friendly staff!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really friendly and conveniently located hotel close to most areas of the city. Staff were helpful and the hotel was clean.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a quaint little place. Very clean, affordable, and close to many restaurants, landmarks.
Stayed 1 night in Jun 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quirky hotel!!

This hotel was in a great position in the Jewish quarter. It was an easy walk into the centre of Krakow market square. The beds were really comfortable and the breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great surrounding areas. Very small walk from the jewish ghetto aswell. Great historical setting.
Stayed 1 night in Aug 2024

8/10 Good

louise

Liked: Cleanliness, staff & service, room comfort

Hotel eden

Fabulous stay in the jewish quarter in krakow. Hotel set the seen and great location
Stayed 5 nights in May 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and perfect hotel. Best location. Great room. Great breakfast. Everything was perfect 🙂
Stayed 2 nights in Sep 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, room comfort

Excellent value for money, clean warm and comforta

This is a basic “no frills hotel” but it’s clean, warm, comfortable beds and great location and excellent value for money - would definitely come again
Stayed 4 nights in Jan 2024

10/10 Excellent

Mircea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town. Close to many restaurants and landmarks. Transportation is easy to come by. Quaint atmosphere and the staff is amazing and helpful. Very affordable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in an excellent location, although it was a little noisy outside because of passing revellers. The staff were lovely and helpful. The room was a good size and comfortable. The breakfast had a good selection and the dining room was very atmospheric. We had a lovely stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet at rear of prpoerty which was fortunate given vibrancy of area. All clean and comfortable. The young staff were very helpful. Would happily stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Wietske Valbjørn van der

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, actually 2 ajoining rooms, because we were 3. So lots of space. Nice and clean, and if you want cleaning or clean towels during the stay, you have to let the staff know. Saves water! We could walk to everything we wanted to see, and used uber a few times. Our rooms had view on a very old jewish cementary, and there were a few old synagogs around the corner. Go see them. Every room has a mezouza :)
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the middle of the Jewish section which is very interesting. Staff excellent and friendly. Loved it. Was there 2 years ago and saw major improvements.
Stayed 2 nights in Sep 2023

10/10 Excellent

Kathy

It was a great location, very clean and spacious room. Breakfast was great. The hotel setup our Auschwitz tour and kindly provided us with a hearty lunch to take. Food area right beside the hotel. The only issue we had was that the room was slightly warm, but in fairness we never talked to the front desk about it so possibly our problem.
Fab pierogies from outdoor food area next door.
Stayed 4 nights in Sep 2024

10/10 Excellent

Vanessa

Liked: Amenities
This hotel is situated in the Jewish quarter and was very handy for our trip pickup. It’s about 20 minutes from the airport. The hotel was very clean and the reception staff were very helpful all through our stay. The WiFi was excellent and we had no problem with it. The password is easily available on reception. The room furniture was a little data but the bed sheets were pure white and the bed so comfortable. There were tea coffee and water available in the room. We had everything we needed. The bathroom was lovely, very modern and the shower was very good, with two different level showers heads, and easy to use. The breakfast each morning was very good, mostly cold foods and continental with a few hot items. There was a very wide choice available and the breakfast room was lovely, very quirky. Even though breakfast was from 8.00 am, reception staff arranged for us to go to breakfast at 7.30 as we had early 8am starts each day. We really appreciated that. Everything was perfect. Highly recommended!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
We stayed at Hotel Eden for one night on the 5th June 2025. The hotel is inside an old building within the Jewish quarter of Krakow. Check-in was easy and straightforward. Our room, on the first floor, was compact with essentially space for a double bed and a bathroom. The room was clean and well presented with a view over a dining courtyard. Some hotels can be very noisy in large cities, but our stay was very peaceful and quiet which we appreciated. Breakfast for 2 was included within our price and this was an excellent selection of Polish and continental cuisine. There was also facility to leave your luggage while you go and visit Krakow. Overall, a very pleasant albeit short stay at the hotel and great value for money.
Stayed 1 night in Jun 2025

6/10 Okay

Miroslaw

Liked: Cleanliness, staff & service
The a/c in my room did not work. It took two days to get another room. Minor annoying details needed to be fixed. The breakfast was excellent. Overall it does rate three stars as advertised.
Stayed 8 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very kind and helpful staff! Surrounded by restaurants and cute market just a couple of blocks away.
Stayed 3 nights in Aug 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Great breakfast Great price Great staff
Stayed 4 nights in Oct 2024