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Hotel Centrum

4.0 star property
Family-friendly hotel with 2 restaurants and area shuttle service

Choose dates to view prices

Photo gallery for Hotel Centrum

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Meeting facility
Front of property
Sauna
Daily buffet breakfast (PLN 75 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Basic Single Room (level - 1)

Basic Single Room (level - 1) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Basic Single Room (level - 1)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Blackout drapes/curtains
Select Comfort bed
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Blackout drapes/curtains
Select Comfort bed
  • 21 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Blackout drapes/curtains
Select Comfort bed
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Renovated in 2025
Blackout drapes/curtains
Select Comfort bed
  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Double Bed

View all photos for Triple Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Triple Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Twin Sofa Bed and 1 Double Bed

View all photos for Basic Single Room

Coffee and/or coffee maker

Basic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Or Twin Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
os. Centrum E12, Kraków, Lesser Poland, 31-934

What's nearby

  • Tauron Arena Kraków - 6 min drive - 3.3 miles
  • Oskar Schindler Factory - 9 min drive - 5.2 miles
  • Royal Road - 9 min drive - 4.6 miles
  • Main Market Square - 11 min drive - 5.1 miles
  • Wawel Castle - 13 min drive - 6.9 miles

Getting around

  • Turowicza Station - 12 min drive
  • Kurdwanów P+R Station - 12 min drive
  • John Paul II - Balice Airport (KRK) - 28 min drive

Restaurants

  • ‪Banolli. Pizzeria - ‬5 min walk
  • ‪Joker - Food & Friends - ‬8 min walk
  • ‪Encek Food Truck Park - ‬6 min walk
  • ‪Centralka Nowohuckie Bistro - ‬1 min walk
  • ‪Lodowa Huta - ‬7 min walk

About this property

Hotel Centrum

Upscale family-friendly hotel remodeled in 2025 and located near Oskar Schindler Factory
At Hotel Centrum, you can look forward to a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a facial or a body treatment. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a garden and a library.
You'll also find perks like:
  • Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge)
  • ATM/banking services, a front-desk safe, and an elevator
  • A computer station, a 24-hour front desk, and concierge services
Room features
All guestrooms at Hotel Centrum boast comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 500 m
  • Free bus station shuttle
  • Free shopping center shuttle
  • Limited onsite parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 75 for adults and PLN 55 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Modern
  • Modern & Resto

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Games
  • Library
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,905 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Spa

  • Couples treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - March 2025
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 55 for children
  • Airport shuttle fee: PLN 300 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

Parking height restrictions apply

Property is also known as

Centrum Hotel
Centrum Krakow
Hotel Centrum
Hotel Centrum Krakow
Hotel Centrum Hotel
Hotel Centrum Kraków
Hotel Centrum Hotel Kraków

Frequently asked questions

Is Hotel Centrum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Centrum?

Limited spots are available.

What time is check-in at Hotel Centrum?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Centrum?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 300 per vehicle applies.

Where is Hotel Centrum located?

This family-friendly Kraków hotel is located in the historical district, within a 15-minute walk of Nowa Huta Museum and Nowa Huta Meadows. Mogila Abbey and Church of Our Lady Queen of Poland are also within 2 mi (3 km).

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Hotel Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 18 out of 54 reviews
Rating 6 - Okay. 10 out of 54 reviews
Rating 4 - Poor. 2 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good room, good parking
Stayed 2 nights in Apr 2023

10/10 Excellent

Przemek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant service, nice hotel. Loved the breakfast! thanks for a pleasant stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Dr Nishit

Liked: Cleanliness, staff & service, amenities
The staff were excellent. Very helpful and quick to help. Housekeeping was ok too. The check in process was very quick and efficient.
Stayed 4 nights in Mar 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Liked having a shop and trams close by. Nice big window but needs better curtains.
Stayed 1 night in Jun 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2024

4/10 Poor

Paulo

Liked: Staff & service
Disliked: Property conditions & facilities
Banheiro velho sem manutenção. Quarto no subsolo. Barulho
Stayed 1 night in May 2025

6/10 Okay

Mats

Liked: Staff & service

OK för en natt

OK hotell för en natts övernattning. Fick ett rum i källaren med små källarfönster. Rummets lite slitet och inte högsta standard. Tycker ratingen var inte helt korrekt. Trevlig personal med bra service. Jättelik frukostbricka som levererades till rummet. Orkade bara med hälften
Stayed 1 night in Jan 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marios

Stayed 2 nights in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel

Das Hotel kann ich empfehlen ,super Frühstück ,sauber freundlich naja alles was man für kurz trip braucht allerdings kaum Beleuchtung im Zimmer also sehr dunkel für mich ich denke das könnte man sparsam nehmen…
Stayed 4 nights in Sep 2023

8/10 Good

CIHANSAH

Liked: Staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Kari

Disliked: Room comfort
Stayed 1 night in Jul 2023

8/10 Good

Steen

Stayed 2 nights in Jul 2023

10/10 Excellent

Z Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and breakfast for a very good prize

6/10 Okay

Günter

Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft ist zwar in die Jahre gekommen aber machte einen sauberen Eindruck. Zimmer hatte alles was man braucht und Frühstück war klein, aber fein. Einziges Manko war das durchwegs junge Personal der Generation Y-Z, welche eigentlich Englisch können sollten und sich bei der Arbeit nicht gerade überstürzen. Ein Gast machte darauf aufmerksam, dass bei der Kaffeemaschine ein Fehler im Display stand und nur der wurde behoben anstatt gleich zu schauen ob sonst alles in Ordnung ist. Einen Kaffee konnte man runterlassen, dann war der Restebehälter voll. Danach wurde nur dieser geleert und drei Kaffee’s später war das Restwasser voll. Beim Zusehen hat man schon als Gast überlegt sich selbst zu helfen anstatt die dafür zuständige, jungen Dame zu „belästigen“ und sich ihre Begeisterung über den Arbeitsaufwand hinzugeben.
Stayed 1 night in May 2022

10/10 Excellent

Andreas

Stayed 1 night in Apr 2022

8/10 Good

Krzysztof

Stayed 1 night in Feb 2022

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel

Alles super, vielen Dank 😊
Stayed 4 nights in Nov 2021

6/10 Okay

Ardjoen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kleine kamer koelkast was op slot geen 4 sterren waard
Stayed 1 night in Aug 2021

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gym facilities could be better - it was hard for the two of us to exercise at the same time - the room was so tiny. Other than that - all good.
Stayed 3 nights in Jul 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great public transportation and connection with City Center. Clean and comfortable rooms.Very well kept facilities. Delicious breakfast. That was my second stay in Hotel Centrum.
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
The room I stayed in was really nice and clean and spacious and had all the nice little touches. If I was to have one little say it would be to have darkened blinds, but everything was superb. The staff are extremely helpful and very nice. The food also was very good. A wonderful hotel.
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
no wifi for bedrooms at the end of the corridor / little noisy (street) / far from the center
Stayed 1 night in Feb 2019

10/10 Excellent

S, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, excellent hotel with very modern amenities, and a great breakfast station. Free parking for those driving in to the region, and tram station to take the tram in to the downtown area is very conveniently located from the hotel.
Stayed 1 night in May 2018