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Downtown Kraków

Property class: 3

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Photo gallery for Downtown Kraków

A hotel room with two beds, a large window with a view of a cityscape and river, and a modern circular light fixture above the beds. - Downtown Kraków (Kraków)
A modern lobby with a marble wall, a dark blue sofa, a small round table, and a reception desk with a mirror. - Downtown Kraków (Kraków)
A buffet with various food items including salads, fruits, and cheeses. - Downtown Kraków (Kraków)
A classical building with multiple windows and a sign that reads "ALEXANDER II". - Downtown Kraków (Kraków)
A modern staircase with a metal handrail and a light fixture with circular designs. - Downtown Kraków (Kraków)
Close to Main Market Square and Wawel Castle, Downtown Kraków provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Economy Single Room

A hotel room with a neatly made bed, a wooden desk, a chair, and a window with curtains.

Economy Single Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a lamp, and a large window with sheer curtains.

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a large window with a view of a cityscape and river, and a modern circular light fixture above the beds.

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Economy Twin Room

A hotel room with two beds, a desk, a chair, and skylights.

Economy Twin Room

7.8 out of 10
Good
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A hotel room with a large bed, a smaller bed, and a nightstand with a lamp.

Standard Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Economy Triple Room

A hotel room with two beds, a desk, a chair, and skylights.

Economy Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Single Room

A hotel room with a bed, a nightstand, a lamp, and a wall mural.

Economy Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room

A hotel room with a bed, a nightstand, a lamp, and a wall mural.

Economy Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE CAPACITY 1

  • Sleeps 4
  • Free WiFi

View all photos for Economy Double Room

Premium bedding, desk, laptop workspace, blackout drapes

Economy Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

DOUBLE ECONOMY

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Downtown Kraków is near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Tauron Arena Kraków or Marshal Jozef Pilsudski Stadium. Take an opportunity to explore the area for water adventures such as kayaking and other activities like Segway tours. Visit our Kraków travel guide
Map
Ul. Zamenhofa 14, Kraków, Lesser Poland, 31-025

What's nearby

  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    2 min walk - 0.1 miles
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    2 min walk - 0.1 miles
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    6 min walk - 0.4 miles
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    9 min walk - 0.5 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    9 min walk - 0.5 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    9 min drive
  • Kraków Główny Station
    14 min walk
  • John Paul II - Balice Airport (KRK)
    35 min drive

Restaurants

  • Starbucks
    4 min walk
  • Costa Coffee
    4 min walk
  • Starbucks
    6 min walk
  • Karmello Chocolatier
    7 min walk
  • Kociarnia Kocia Kawiarnia
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 80 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 80 per vehicle (one-way)
  • Airport shuttle fee per child: PLN 80 (one-way)
  • Nearby parking fee: PLN 60 per day (33 ft away)
  • Pet fee: PLN 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Downtown Kraków pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

What time is check-in at Downtown Kraków?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Downtown Kraków?

Check-out is at noon.

Does Downtown Kraków provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 80 per vehicle applies.

Where is Downtown Kraków located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Galeria Krakówska are also within 5 minutes. Kraków Główny Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Downtown Kraków Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 136 out of 470 reviews
Rating 8 - Good. 212 out of 470 reviews
Rating 6 - Okay. 89 out of 470 reviews
Rating 4 - Poor. 22 out of 470 reviews
Rating 2 - Terrible. 11 out of 470 reviews

Reviews

Verified review

10/10 Excellent

Myroslava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 3 am check in and it was easy to find the hotel
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Very clean room, 24/7 front desk, close to main train station and Old Town.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Tuure

Liked: Staff & service
good breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and well located hotel, with a good breakfast.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Clean room very convenient spot
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Qi

Good breakfast and friendly staff
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Amine

Liked: Amenities
Very clean not far from the train station,a well prepared breakfast,I really recommend this place strongly
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The property was located on the railway line and was clean and well looked after.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Amy Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean , modern , staff helpful , was quite noisy in hotel at night with guests shouting along corridors whilst going back to their room
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel and i will stay there again. It is clean, the staff is very accommodating and the location is excellent. Four to five minute walk to the train station, the bus station, and a grocery store. It is a few minute walk to Planty park and the St. Florian gate to the old town. I would also note that the breakfast is great and plentiful.
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Kazuyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located close to Krakow central station. Galleria is also close. Shopping, restaurants, no problem. Room was cosy, calm and quiet.
Stayed 6 nights in Oct 2023
Verified review

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok on the whole, if I had any complaints it would be that the bed was to low to the ground and there was not much water pressure in the shower but it was clean and ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unassuming frontage in a cul-de-sac, but very close to the Old Town & plenty of shops, cafes, restaurants. Comfortable room with air-conditioning, good sound-proof double-glazing despite the train line running right outside the window. Helpful staff recommended cafes etc & advice about tram train & bus services including airport transfer.
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

Anish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Hotel Downtown Kraków during a recent trip and overall had a good stay, especially considering it’s a budget hotel. The room was clean and comfortable, though slightly smaller than expected. A wardrobe by the entrance makes the space feel tighter, but it wasn’t a major issue. The bed was comfortable, although the pillows could be a little fluffier. The room also had a kettle for tea/coffee and both radiators and air conditioning which helped keep it warm during the winter months. The only real issue in the room was that the TV didn’t appear to work. The bathroom was clean but the shower temperature was temperamental and difficult to set to a comfortable warm level. Staff interaction was limited but the staff I did encounter were friendly enough. The location is one of the hotel’s biggest strengths. It’s less than 10 minutes from Kraków Główny railway station and Galeria Krakowska, around 15–20 minutes to the Main Market Square, and about 30 minutes to Wawel Castle and the Jewish Quarter. The hotel is tucked away on a quiet street, although you can hear trains passing nearby. If small issues like the shower, TV and pillows were improved, this could easily be a very strong 4-star budget option in Kraków.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located a few minutes walk from the main square and from the main shopping mall.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Carlos Alberto Begazo

Liked: Cleanliness, amenities, property conditions & facilities
we stayed for 6 hrs and the hotel was fine enough for that time
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Ioan

Liked: Cleanliness, staff & service
Close to station and most of the main attractions in Krakow. Good value budget hotel.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Michael

Yeah good trip
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Krakow , amazing city only stayed one night but great location , room was nice and good bathroom . Highly recommend
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good city centre hotel

Very central hotel and easy to get to the main square. The room faced the train tracks but the trains were fairly quiet. The room had everything required.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite place near town centre, all services excellent, personal friendly. In future I will try be back. Good location. Small shop behind the corner.
Stayed 3 nights in Jun 2023
Verified review

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A large group of teenagers was staying at the hotel. They spent hours in the hallways talking and yelling. Three days in a row.
Stayed 3 nights in Mar 2025
Verified review

4/10 Poor

Eva

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Next to the train tracks so you hear the trains going by. As well as hearing neighbours talking, showering etc. Rooms - Very outdated, super small, with no storage space. Cruise ships have more space than those hotel rooms. Wouldn’t recommend it.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It was not as quiet as I would like but not too bad.
Stayed 1 night in Jan 2024