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Holiday Inn Krakow City Centre by IHG

5.0 star property
A central Krakow sanctuary steps from historic treasures, where travelers find modern comforts alongside Polish heritage and city convenience

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Photo gallery for Holiday Inn Krakow City Centre by IHG

Exterior - Holiday Inn Krakow City Centre by IHG (Kraków)
Exterior - Holiday Inn Krakow City Centre by IHG (Kraków)
Exterior - Holiday Inn Krakow City Centre by IHG (Kraków)
Suite, 1 Bedroom (Dining) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Holiday Inn Krakow City Centre by IHG (Kraków)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Holiday Inn Krakow City Centre by IHG (Kraków)
Holiday Inn Krakow City Centre is within walking distance of St. Mary's Basilica and Cloth Hall. It features a bar, gym, TAO TAO Balijskie SPA, two restaurants with outdoor seating, and complimentary in-room WiFi. Business travelers can use 12 meeting spaces.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining)

Suite, 1 Bedroom (Dining) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Dining)

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (With Sofa)

Premium Room, Multiple Beds (With Sofa) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds (With Sofa)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • Resort view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Holiday Inn Krakow City Centre by IHG is near a train station and near theme parks. Kraków Barbican and Wawel Castle are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Old Synagogue and Galicia Jewish Museum are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Wielopole 4, Kraków, Lesser Poland, 31-072

What's nearby

  • Main Market Square showing outdoor eating
    Main Market Square
    6 min walk - 0.4 miles
  • St. Mary\'s Basilica featuring street scenes, a square or plaza and a statue or sculpture
    St. Mary's Basilica
    6 min walk - 0.4 miles
  • Cloth Hall featuring a city, a square or plaza and heritage elements
    Cloth Hall
    8 min walk - 0.5 miles
  • Krakow Barbican showing heritage architecture and a castle
    Kraków Barbican
    9 min walk - 0.5 miles
  • Wawel castle in Krakow, Poland
    Wawel Castle
    12 min walk - 0.7 miles

Getting around

  • Kraków Łobzów Station
    6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    8 min drive
  • John Paul II - Balice Airport (KRK)
    32 min drive

Restaurants

  • Indian Flame
    2 min walk
  • Busz
    5 min walk
  • Pierogarnia Krakowiacy
    4 min walk
  • Vegab
    2 min walk
  • Od jajka do jabłka
    4 min walk

About this property

Holiday Inn Krakow City Centre by IHG

Luxury hotel near Main Market Square
Located close to St. Mary's Basilica and Cloth Hall, Holiday Inn Krakow City Centre by IHG provides dry cleaning/laundry services, a bar, and a gym. Treat yourself to a Thai massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, light fare, and al fresco dining. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Smoke-free premises, 12 meeting rooms, and ATM/banking services
  • Multilingual staff, a porter/bellhop, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 236 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 120 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; PLN 100 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Impresja
  • Reflections Bar & Restaurant
  • The City

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Conference center (16,684 square feet of space)
  • Coworking space

Outdoors

  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 60 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 100 per person
  • Self parking fee: PLN 120 per day
  • Pet fee: PLN 60 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Hotel Krakow City Centre
Holiday Inn Krakow City Centre
Holiday Inn Krakow City Centre Hotel

Frequently asked questions

Is Holiday Inn Krakow City Centre by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 60 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Holiday Inn Krakow City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Holiday Inn Krakow City Centre by IHG?

Check-out is at noon.

Where is Holiday Inn Krakow City Centre by IHG located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of Main Market Square, St. Mary's Basilica, and Cloth Hall. Town Hall Tower and Kraków Barbican are also within 15 minutes. Kraków Główny Station is 21 minutes by foot.

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Reviews

Holiday Inn Krakow City Centre by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 630 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 51 out of 1002 reviews
Rating 4 - Poor. 9 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and staff were super helpful. good food within the restaurant.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelly Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - clean rooms - fantastic food and drink - central to everywhere - friendly staff - would definitely recommend
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious rooms, friendly staff, great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Adele

Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms in a perfect location! We’ll definitely be back to Krakow in the warmer months and will book this hotel again. We enjoyed dinner at the hotel one evening—delicious food and lovely staff. A small suggestion: having biscuits with the coffee and tea would be a nice extra touch.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really friendly and helpful. Hotel was very clean, restaurant was well staffed, provided a good variety of food.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenities, nice breakfast, convenience of location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, definitely will go back
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the great location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Pamela Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near to all attractions. Breakfast really good and rooms very comfortable and clean. Only issue there wasnt a proper shower only a hand held one. Wouldn't put us off booking the hotel again though
Stayed 4 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Comfortable rooms. Good breakfast. Friendly staff. The restaurant unfortunately is part of the bar, so not great for a sit down meal. Otherwise highly recommend staying here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Brenda

Lovely Stay

This hotel was lovely and easy to get to the main square and was central for so many places. The staff were all helpful and friendly and wouldn’t hesitate to recommend it
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay here was perfect: the staff is amazing, the property clean, the food outstanding, our rooms were great - we loved it here. We will return and stay here always!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jolanta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is convenient to walk to main Square, literally a 5 minutę straight walk! Superb! Hotel is highly recommended, i will always stay there when in Kraków. Staff are superb, extremely helpful As if they can’t do enough! Rooms always clean to an extremely high standard! A large variety of choice for breakfast and food menu for any time of the day with room service at an extra chargé. With regard to trips, the hotel do organise trips or can give advice on transport.
Wow! The chocolates 😉
Horse and cary is a must when in Kraków
When in Kraków, Donuts are a must to try and sample, they are superb , so soft to bite and many fillings are available. Knows as „Paczki”
Old market Square. Surrounded by shops, restaurants
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Diane Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel. It was very clean and quiet and the staff were very friendly and helpful. There was a huge choice at breakfast from healthy options to a full cooked breakfast. It was in a very convenient for everything, it was a very short walk to the main square and only two stops on the tram to the Jewish Quarter.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really help staff and well situated for exploring
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am satisfied with the breakfast choice of foof and the service. Parking was OK in a separate building connected with the main one, my car was parked there through a special lift by the reception staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier hotel

Brilliant great hotel and location
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good value for money. Very welcoming on arrival and check in was easy. Fantastic selection available for breakfast.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, excellent location
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location excellent staff and great food
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, amenities
Very friendly staff. Close to historic landmarks. Many dining options around. Definitely recommended.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Krakow

Excellent hotel really well placed - few minutes to main square and tram stops outside. Staff were aways polite and attentive, room was big enough and cleaned each day, would recommend and use again.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable and very close to old town. Helpful and polite staff.
Stayed 3 nights in Apr 2025