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Hilton Garden Inn Krakow

4.0 star property
Hotel with free parking, a quick walk to ICE Krakow Congress Centre

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Photo gallery for Hilton Garden Inn Krakow

Snack bar
Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes
Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes
View from property
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Designer toiletries
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 King Bed (Connecting Rooms)

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
Sofa bed - single
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Designer toiletries
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the neighborhood

Map
Marii Konopnickiej 33, Kraków, 30-302

What's nearby

  • ICE Krakow Congress Centre - 8 min walk - 0.4 miles
  • Wawel Castle - 15 min walk - 0.8 miles
  • Royal Road - 17 min walk - 0.9 miles
  • St. Mary's Basilica - 4 min drive - 1.7 miles
  • Oskar Schindler Factory - 5 min drive - 2.6 miles

Getting around

  • Kurdwanów P+R Station - 4 min drive
  • Turowicza Station - 9 min drive
  • John Paul II - Balice Airport (KRK) - 22 min drive

Restaurants

  • ‪Hala Forum - ‬8 min walk
  • ‪T.E.A. TIME Brewpub - ‬12 min walk
  • ‪M22 Beef & Chips - ‬9 min walk
  • ‪Królowa Przedmieścia - ‬10 min walk
  • ‪Forum Przestrzenie - ‬7 min walk

About this property

Hilton Garden Inn Krakow

Upscale hotel near ICE Krakow Congress Centre
Located close to Wawel Castle and Cloth Hall, Hilton Garden Inn Krakow provides a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a front-desk safe, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 154 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

English, German, Polish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 to 15 for adults and EUR 6 to 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,303 square feet of conference space
  • 4 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 22 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 to 15 for adults, and EUR 6 to 8 for children
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 22 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Property is also known as

Hilton Garden Inn Hotel Krakow
Hilton Garden Inn Krakow
Krakow Hilton Garden Inn
Hilton Garden Inn Krakow Hotel Krakow
Hilton Garden Inn Krakow Hotel
Hilton Garn Inn Krakow Hotel
Hilton Garden Inn Krakow Hotel
Hilton Garden Inn Krakow Kraków
Hilton Garden Inn Krakow Hotel Kraków

Frequently asked questions

Is Hilton Garden Inn Krakow pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 22 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Krakow?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Krakow?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn Krakow?

Check-out is at 11 AM.

Does Hilton Garden Inn Krakow provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Hilton Garden Inn Krakow located?

Located in Kraków City Centre, this hotel is within 1 mi (2 km) of ICE Krakow Congress Centre, Royal Road, and Wawel Castle. Oskar Schindler Factory and Cloth Hall are also within 2 mi (3 km).

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Hilton Garden Inn Krakow Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 643 reviews
Rating 8 - Good. 195 out of 643 reviews
Rating 6 - Okay. 23 out of 643 reviews
Rating 4 - Poor. 2 out of 643 reviews
Rating 2 - Terrible. 5 out of 643 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tzu Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with good service will choose for next trip
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel if you are attending a conference at the ICE. A bit far from the old town though.
Stayed 6 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and beautiful view
Stayed 1 night in Feb 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean; restaurant staff very friendly and efficient; room cleanness top! front desk staff a bit indifferent ...
Stayed 4 nights in Feb 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel with friendly staff and delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a family room on the top floor. The room was a perfect size for a family of 3. There was a great selection of options at breakfast. Staff were all very helpful. We liked the location, it was about a 25 minute walk to the old town and it was a quiet location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel near the attractions

Excellent stay in this hotel very near the river wawel castle and the city center very helpful and friendly staff good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Bjoern Halvdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Not so close to Old Town, but easy to get there within 15 minutes by tram or bus. Close to river and a small amusement park with Krakow Eye. Room was comfortable, but a bit cold at arrival. The serviceminded staff helped us however to quickly get the room heated. Otherwise clean and comfortable! Good food in restaurant!
Stayed 2 nights in Dec 2024

10/10 Excellent

E.W.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 7 nights in Aug 2023

10/10 Excellent

Tamar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, clean rooms, good location, excellent staff
Stayed 1 night in May 2023

10/10 Excellent

Nobuyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Facilities such as refrigerator, slippers,and Bus tab
Stayed 2 nights in Sep 2024

10/10 Excellent

stanislaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you great place easy on easy off close to castle ,30 min walk to center Sukiennice, verry recommend Stan from Chicago
Stayed 2 nights in Jun 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, quiet and a perfect distance for a good walk to the old town and market square
Stayed 10 nights in Aug 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. All good.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff.
Stayed 1 night in Jun 2023

2/10 Terrible

Jozef

Disliked: Staff & service, property conditions & facilities
Elevator, main door did not work. and breakfast too busy and poor quality of food. staff not professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Staff was amazing....food at the restaurant was delicious!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with great amenities and surprisingly good breakfast. TV channels could use a bit more choice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really welcoming and friendly staff throughout the hotel. We enjoy walking so the distance into the Old Town and the Jewish Quarter were both fine, (about 20 minutes) some people may prefer a shorter walk. Lovely breakfast - you can make your own apple/carrot/spinach juice and waffles, omelettes and other eggs will be made fresh and the buffet is very good too. Bed was comfortable so we got a good night's sleep!
Stayed 5 nights in Nov 2023

8/10 Good

Janusz

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is an issue
Stayed 1 night in May 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely fabulous stay

WAUW !! What a superfriandly staff, no matter who you speak or ask something, everybody is super helpful, friendly and trying to make you have the perfect stay. Front Desk lady was out of this world. So kind and helpful, and she bring us 2 extreme pleasant surprises. Free drink at choice for the restaurant and parking in the garage.
Stayed 2 nights in Sep 2023

10/10 Excellent

Gaston

Liked: Cleanliness, staff & service, property conditions & facilities
ALL GOOD!
Stayed 5 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
The worst of this hotel is I have to connect to the WiFi each 2 hours. It is really not convenient for clients. I suffered a lot because of this. I won’t choose this hotel anymore because of the method of connecting WiFi.
Stayed 1 night in Jul 2024

4/10 Poor

FERDINAND

I got asked twice if my booking with expedia includes the breakfast and I was asked for proof with the same. Make sure to have your documentaion ready otherwise it will ruin your holiday.
Stayed 4 nights in Aug 2022