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Heynow Hostel

2.0 star property

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Terrace/patio - Heynow Hostel (Kraków)
Shared Dormitory, Women only, Shared Bathroom (max. 4 persons) | In-room safe, free WiFi - Heynow Hostel (Kraków)
Staircase - Heynow Hostel (Kraków)
Shared fridge, microwave, electric kettle - Heynow Hostel (Kraków)
Shared Dormitory, Shared Bathroom (max. 4 persons) | View from room - Heynow Hostel (Kraków)
Close to Main Market Square and Wawel Castle, Heynow Hostel provides amenities like a terrace. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Kitchen

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room, 1 Double Bed, Shared Bathroom

Double Room, 1 Double Bed, Shared Bathroom | In-room safe, free WiFi

Double Room, 1 Double Bed, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room, Shared Bathroom

Twin Room, Shared Bathroom | In-room safe, free WiFi

Twin Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, free WiFi

Triple Room, Shared Bathroom

  • 10 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Superior Quadruple Room, 1 Bedroom, Private Bathroom

Superior Quadruple Room, 1 Bedroom, Private Bathroom | In-room safe, free WiFi

Superior Quadruple Room, 1 Bedroom, Private Bathroom

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Shared Dormitory, Shared Bathroom (max. 6 persons)

Shared Dormitory, Shared Bathroom (max. 6 persons) | In-room safe, free WiFi

Shared Dormitory, Shared Bathroom (max. 6 persons)

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Shared Bathroom (max 6 persons)

In-room safe, free WiFi

Shared Dormitory, Women only, Shared Bathroom (max 6 persons)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Shared Dormitory, Women only, Shared Bathroom (max. 4 persons)

Shared Dormitory, Women only, Shared Bathroom (max. 4 persons) | In-room safe, free WiFi

Shared Dormitory, Women only, Shared Bathroom (max. 4 persons)

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Kraków Old Town, a neighborhood in Kraków, Heynow Hostel is near a train station and near a boardwalk/promenade. Wawel Castle and Oskar Schindler Factory are cultural highlights, while Wieliczka Salt Mine is a notable landmark. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Visit our Kraków travel guide
View more Hostels in Kraków
Map
ul. Florianska 5, Kraków, Lesser Poland Voivodeship, 31-019

What's nearby

  • General view of Wawel Castle in sunny day. Residency located in central Kraków, Poland. For centuries residence of kings and the symbol of Polish statehood.
    Royal Road
    1 min walk - 0.0 miles
  • Main Market Square
    Main Market Square
    2 min walk - 0.1 miles
  • St. Mary's Basilica
    St. Mary's Basilica
    2 min walk - 0.1 miles
  • Planty Park
    Planty Park
    3 min walk - 0.2 miles
  • Cloth Hall
    Cloth Hall
    3 min walk - 0.2 miles

Getting around

  • Kraków Główny Station
    18 min walk
  • Łagiewniki Station
    20 min drive
  • John Paul II - Balice Airport (KRK)
    28 min drive

Restaurants

  • Hard Rock Cafe Kraków
    2 min walk
  • Pijalnia Czekolady E.Wedel
    1 min walk
  • Bull Pub
    2 min walk
  • Bania Luka
    1 min walk
  • Starbucks
    1 min walk

About this property

Heynow Hostel

Hostel near Main Market Square
Close to Wawel Castle, Heynow Hostel provides amenities like a terrace. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A TV in the lobby, a front-desk safe, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and multilingual staff
  • Coffee/tea in the lobby
Room features
All guestrooms at Heynow Hostel offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • 6 bathrooms with showers
  • Communal kitchens and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • 6 shared bathrooms (in-room sinks)
  • Hair dryer (on request)
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Shared kitchen access

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 17 and August 14.

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property does not have elevators

Frequently asked questions

Is Heynow Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Heynow Hostel doesn't offer parking.

What time is check-in at Heynow Hostel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Heynow Hostel?

Check-out is at 11 AM.

Where is Heynow Hostel located?

Located in Kraków Old Town, this hostel is steps from Royal Road and Main Market Square. Florianska Street and St. Mary's Basilica are just steps away. Kraków Główny Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Heynow Hostel Reviews

8.2

Very Good

8.2

Cleanliness

9.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 22 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 4 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

Verified

8/10 Good

Valentyn

Liked: Cleanliness, property conditions & facilities, room comfort
In generale tutto bene in camera eravamo soli, l'unica cosa che ci voleva tempo per effettuare il check in tramite messaggi con qualcuno e tutto questo tempo eravamo fuori a -2 gradi.
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Olivia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend to anyone

As budget travellers who have been on the move for a while, this was the first accommodation we have stayed in that we were rely dissapointed with. I assume they tried to do Contactless check in, however the numbers left for us to contact left us with no response for a when so we stood out in the cold waiting. Finay we got a response and enter our room which was not what we booked. We had booked a doubled bed room and we arrived into a room with 2 bunkbeds, which as a couple was not Ideal. We attempted to Co tact the accommodation again and once they finally replied they said they would be there in a moment. That moment never came and we wasted an hour of our time waiting. At this point we were really disappointed with their hospitality as they then started to ignore us. We obviously just had to de with what we had... The beds were extremely uncomfy and old. You had springs dinging in to you so we would wake up sore. Worst of all, the shower had no hot water and showering in the freezing cold water was like torture. We couldn't wait to leave this place and wouldn't recommend. We aren't usually fussy so take on board this review. If we could get our money back we would The only good thing about it was the location being right in the centre.
Stayed 2 nights in Nov 2020
Verified

10/10 Excellent

João Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hostel.

Super clean hostel, the best in this. Beware of thieves between customare, there is no camera in the kitchen. Don't leave food in the fridge.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel

Good hostel, situated in the heart of the Old Town.
Stayed 2 nights in Sep 2020
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

0.00/10.0

0.00\10.0
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, nice and grrat people, but bed..

The hostel eas suoer sentral, clean, quiet and nice. The beds tho.. Squeky and uncomfortable..
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
値段相応。スタッフは土地勘が無い為か、道を聞くと必ず間違った場所を教えるので困惑した
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Just like it had been expected. Close to all the sights of the Old Town. Polite staff. Warm room. Kitchen with all necessities.
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Ting Ching

Disliked: Property conditions & facilities, room comfort

Good location, but bad stay

There was WiFi in the hostel, but the WiFi is broken that I couldn’t access to any internet. Room was so small for 4 that we didn’t have enough spaces to put our luggage. Things looked old in the hostel, and the room was a bit too dark. I was staying in the lower bed, and I could see the upper bed broken, and I saw the dust inside which was quite disgusting. Location was pretty convenient tho. Everywhere’s is close to the hostel.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, good staff, good facilities and cozy!
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent place to stay. liked it a lot. very friendly and neat
Stayed 1 night in Sep 2019
Verified

8/10 Good

Juliana

Liked: Cleanliness
Disliked: Staff & service

Boa localização

A localização é excelente e com certeza não me arrependo de ter ficado nesse hostel. Aproveita-se muito melhor o tempo, e a viagem, estando no coração de Cracóvia. Sem dúvidas não teria tido a mesma experiência se tivesse ficado longe do centro histórico. Porém o atendimento não foi dos melhores.. coisas simples, como negar que eu usasse o banheiro antes do horário do check-in, mesmo o hostel estando completamente vazio (só notei eu e mais um hóspede naquela noite) me deixaram um pouco decepcionada. As camas também não são muito confortáveis.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

mocno przeciętny

pokój niezgodny z opisem i zdjęciem, poza tym jak za tą cenę i lokalizację w porządku
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatiom, location, location, locatiom, location, location. Staff is helpful.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Unica cosa buona la posizione, per quanto riguarda la struttura, i servizi e disponibilità efficienza e gentilezza del personale il mio giudizio è purtroppo negativo.
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottima posizione. Da Migliorare plulizia.

Posizione favolosa in pieno centro. Il trombettiere si sente anche benissimo! La struttura non sarebbe male se la pulizia fosse accettabile. In camera sui mobili non c'era, ma per terra e negli angoli era uno schifo. Letto evidentemente molto usato e lenzuola molto usurate con vari strappi e non davano l'imressione di essere puliti. I Bagni, quello adiacente la camera è stato chiuso il giorno successivo al mio arrivo "out of order". Comunque tutti quelli che ho usato arano tenuti molto male. Presenza di muffa nei vari algoli delle doccie ma anche dele mura. Credo che il problema sia nel metodo di pulizia, i pavimenti si vedevano che erano puliti, ma la presenza di capelli e peli era assurda. Su igni porta del bagno c'era la lista degli orari di pulizia, ma vorrei capire come potevano lasciare tutti quei capelli sul pavimento. All'ingresso ho sempre trovato ragazze ma mai un saluto , un sorriso. Proprio un peccato perchè la posizione vale proprio tanto. Basterebbe solo una migliore organizzazione.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hyvä ja keskeinen sijainti! Huoneet vähän tunkkaisia (ei ilmastointia) ja sängyt epämukavia, mutta kylppäri siisti.
Stayed 3 nights in Jun 2019
Verified

6/10 Okay

Brian

Liked: Cleanliness
Disliked: Staff & service, room comfort

Dårlig personalestil

God ankomst(velkomst) - fik et værelse som ikke har den store standard - men man får hvad man betaler for. Rent badeværelse. Hver gang vi kom igen til receptionen når vi skulle til værelset, kikkede personalet overhovedet ikke op, hilste eller andet, Var totalt lukket ned foran skærmen. Dårlig stil, sagde hverken goddag eller farvel - selvom vi gjorde det.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great great location! Right next to main square and lots of good food!
Stayed 1 night in May 2019
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Just stayed one night but it was perfect. Spacious and frendly staff.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とてもきれいで立地条件はすばらしいです。
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nie polecam przede wszystkim przez grzyba na ścian

Lokalizacja rewelacja. Obsługa OK. Ale.... W pokoju zimno:( Na ścianie przy suficie grzyb! ( MAM ZDJĘCIE ). Pokój mały, ale wystarczający. Łóżka w porządku. Tylko chyba nie dokładnie posprzątane, bo na górnym łóżku była pusta butelka po coli. Zastanawiam się czy w takim razie była pościel przebrana? W łazience też niekoniecznie czysto, ale może to wina gości... ogólnie raczej omijałabym to miejsce, choć bliskość rynku to duży atut!
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный хостел !

Отличное расположение хостела. Он не в том доме где вывеска, а через дворик в следующем, поэтому там очень тихо, хоть это и самый центр. Всегда чисто, горячая вода есть постоянно - в каждой ванной свой газовый котел. Роутер на два, три номера, хороший интернет. Хорошая звукоизоляция, тепло.
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Liv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Man ska veta att det är ett hostel man checkar in på. Trevlig personal, supercentralt och enkelt. Vi checkade in på vintern så det var tacksamt varmt och skönt på rummen. Finns många toaletter utanför rummet.
Stayed 1 night in Jan 2019