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Galaxy Hotel

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Kraków

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Photo gallery for Galaxy Hotel

Front of property - evening/night
Business Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe
Suite | Living area | 32-inch LCD TV with satellite channels, TV
Lobby
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite

Suite | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 28 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Twin Room

Business Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Business Double Room

Business Double Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Business Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
ul. Gesia 22a, Kraków, Lesser Poland, 31-535

What's nearby

  • Oskar Schindler Factory - 11 min walk - 0.6 miles
  • Royal Road - 18 min walk - 1.0 mile
  • Galeria Krakówska - 4 min drive - 1.8 miles
  • Main Market Square - 4 min drive - 1.3 miles
  • Wawel Castle - 4 min drive - 1.3 miles

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 6 min drive
  • John Paul II - Balice Airport (KRK) - 29 min drive

Restaurants

  • ‪Jeff's - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Mazaya Falafel - ‬8 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Szuwary Cafe - ‬9 min walk

About this property

Galaxy Hotel

Upscale family-friendly hotel near Oskar Schindler Factory
Near Royal Road, Galaxy Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Active travelers can enjoy ecotours at this hotel. Indulge in hydrotherapy, a Thai massage, and a manicure/pedicure at the onsite spa. The on-site international cuisine restaurant, Andromeda, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • A vending machine, tour/ticket assistance, and multilingual staff
  • Guest reviews give top marks for the first-rate property condition
Room features
All 205 rooms feature comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with satellite channels
  • Refrigerators, electric kettles, and housekeeping

Languages

English, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (PLN 60 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PLN 50 for adults and PLN 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Andromeda

Things to do

  • 24-hour gym
  • Children's pool
  • Ecotours
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 13 to January 26:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 100.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 25 for children
  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Self parking fee: PLN 60 per day
  • Rollaway bed fee: PLN 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Galaxy Hotel Krakow
Galaxy Krakow
Hotel Galaxy
Galaxy Hotel Hotel
Galaxy Hotel Kraków
Galaxy Hotel Hotel Kraków

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM. The pool is closed seasonally each year from January 13 to January 26.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self parking is available for PLN 60 per day.

What time is check-in at Galaxy Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Galaxy Hotel?

Check-out is at noon.

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Galaxy Hotel located?

This family-friendly Kraków hotel is located in the historical district, within a 15-minute walk of Galeria Kazimierz and Oskar Schindler Factory. Royal Road and Main Market Square are also within 1 mi (2 km).

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Galaxy Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1000 reviews
Rating 8 - Good. 360 out of 1000 reviews
Rating 6 - Okay. 45 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Really friendly hotel and was great to visit Krakov. Next to the river.
Stayed 5 nights in Apr 2025

10/10

Great place to stay and quick taxi into square
Stayed 4 nights in Dec 2024

10/10

Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30.
Stayed 3 nights in Feb 2025

10/10

Excellent venue for staying and only short walk to Jewish quarter
Stayed 3 nights in Dec 2024

10/10

Front desk were super kind and helpful, the hotel is convenient located which allow us to walk to all places we wanted to go
Stayed 1 night in Dec 2024

10/10

Great hotel. Great service and friendly staff. Restaurant is fab. Highly recommend
Stayed 4 nights in Jan 2025

10/10

Good hôtel. Good breakfast.
Stayed 1 night in Dec 2024

8/10

Too hot in room, no instruction how to adjust temperature. Hair shampoo and conditioner would be better separately. Overall hotel nice, clean, quiet with nice brekfast.
Stayed 3 nights in Apr 2025

10/10

Excellent service and hotel
Stayed 3 nights in Oct 2024

10/10

Excellent hotel
Stayed 3 nights in Jul 2024

10/10

Very nice hotel, clean, good food. Restaurant meal excellent.
Stayed 3 nights in Sep 2024

10/10

A good array of facilities and very friendly staff .
Stayed 3 nights in Jul 2024

10/10

Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
Stayed 1 night in Aug 2024

8/10

It was a good hotel, price quality ratio was good. I would recommend it
Stayed 5 nights in Nov 2024

10/10

The staff were excellent, particularly in the breakfast room. Location near the river is pleasant; and it was close enough to easily walk to the Jewish Quarter and Old Town.
Stayed 3 nights in Aug 2024

8/10

Had a great 2 night stay in Hotel Galaxy. Parking was easy, room was clean. Staff was friendly and nice swimming pool to relax after spending time in Krakau.
Stayed 2 nights in Aug 2024

10/10

Lovely place and great facilities. We had so much fun in the pool and the saunas.
Stayed 1 night in Jul 2024

10/10

Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
Stayed 4 nights in Aug 2024

10/10

Great hotel
Stayed 4 nights in Oct 2022

10/10

Was great
Stayed 1 night in Jun 2024

10/10

Staff were friendly and extremely helpful. Lovely clean room. Spa was lovely just disappointing that the hot yub was out of use during our stay.
Stayed 3 nights in Sep 2024

10/10

Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
Stayed 2 nights in Jun 2024

10/10

Enjoyed our stay at Galaxy Hotel, Krakow. The rooms were clean and spacious. Breakfast each morning had lots of choice. Would return ourselves and recommend to friends and family.
Stayed 5 nights in Jun 2024

8/10

I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
Stayed 2 nights in Jul 2024

8/10

Good customer service
Stayed 1 night in Oct 2024