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G12 Aparthotel

3.0 star property
Hotel in Kraków, steps from Royal Road

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Photo gallery for G12 Aparthotel

Comfort Quadruple Room | Free WiFi, bed sheets
Front of property
Towels
Classic Double Room | Free WiFi, bed sheets
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Business Double Room

Business Double Room | Free WiFi, bed sheets

Business Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
In-room massage
Wardrobe or closet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Free WiFi, bed sheets

Classic Double Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
In-room massage
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Free WiFi, bed sheets

Comfort Quadruple Room

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Desk
Laptop workspace
In-room massage
Wardrobe or closet
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
12 Grodzka, Kraków, Malopolskie, 33-332

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 2 min walk - 0.1 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Wawel Castle - 9 min walk - 0.5 miles
  • Galeria Krakówska - 14 min walk - 0.8 miles

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello Chocolatier - ‬1 min walk
  • Pijana Wiśnia
  • ‪Restauracja Wierzynek - ‬2 min walk
  • ‪Gruzińskie Chaczapuri - ‬1 min walk

About this property

G12 Aparthotel

Hotel near Main Market Square
Close to Royal Road and Wawel Castle, G12 Aparthotel has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge) and smoke-free premises
Room features
All guestrooms at G12 Aparthotel include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Wardrobes/closets and heating

Languages

English, Polish, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 8:00 AM to 10:30 AM for a fee: PLN 40 per person

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for PLN 50.0 per stay

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately PLN 40 per person
  • Crib (infant bed) fee: PLN 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

G12 Aparthotel Hotel
G12 Aparthotel Kraków
G12 Aparthotel Hotel Kraków

Frequently asked questions

Is G12 Aparthotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at G12 Aparthotel?

G12 Aparthotel doesn't offer parking.

What time is check-in at G12 Aparthotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at G12 Aparthotel?

Check-out is at 10:00 AM.

Where is G12 Aparthotel located?

Located in Kraków Old Town, this hotel is steps from Royal Road and Main Market Square. St. Francis of Assisi Church and Monastery and Holy Trinity Church are just steps away. Kraków Główny Station is 22 minutes by foot.

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G12 Aparthotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 64 reviews
Rating 8 - Good. 24 out of 64 reviews
Rating 6 - Okay. 7 out of 64 reviews
Rating 4 - Poor. 7 out of 64 reviews
Rating 2 - Terrible. 4 out of 64 reviews

8.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. And good location
Stayed 3 nights in Feb 2025

8/10 Good

Jolie

Liked: Cleanliness, property conditions & facilities
Great location and easy check in. There was a bad smell in the bathroom but it was fine when we kept the bathroom door closed. The photos were a little deceiving. We thought our room was going to be bigger. Overall very happy with our stay.
Stayed 4 nights in Jan 2025

10/10 Excellent

Shokhrukh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

6/10 Okay

Jason

Liked: Cleanliness, amenities
Room was clean, tidy, had TV\Fridge\AirCon, also had kettle and tea\coffee making facilities. Downside was the bathroom sink was blocked and took a very long time to drain away. The shower had no hot water either. The tea\coffee only catered for one cup of tea\coffee per person on the first day. Didn't have any more for the rest of the stay. Storage location for luggage was also a 15minute walk away from the apartment\hotel. Automated email for check-in was scary, because you only got the check details an hour before, so you were always nervous about whether they'd come through or not. With my mobile phone battery running low due to using maps to find a) where the the hotel was in the first place, and b) where the the luggage storage was. We had to manage battery life until we finally received check in details.
Stayed 4 nights in Apr 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Amazing location and value
Stayed 1 night in Jan 2023

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Only stayed one night but it was clean and quite.
Stayed 1 night in Jul 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t get a better location. So easy to check in independently. Rooms spotless. Iron was broke but was fixed within a few hours of texting the 24/7 service number. Cannot fault this accommodation for the price. Would recommend and would stay again
Stayed 3 nights in Sep 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a comfortable and clean accommodation. Main Square is only few steps away. It’s near public transportation as well. The only downside is that there is no lift.
Stayed 2 nights in Jan 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and very clean. Only downside was that the fridge in the room was a little noisy. I couldn’t see it in the listing when booking but the room comes with a hairdryer!
Stayed 3 nights in Mar 2024

4/10 Poor

Jared

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are TINY, the sink smells like sewer, and the room also smells like cigarettes, the drunk people will be loud all night as well. The property was close to the city center and that’s about it
Stayed 2 nights in Jun 2024

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of the old town. Clean, organised, comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect central location!

Awesome little property. We stayed in the back of the property so was nice and quiet. Hotel is all self service so hassle free and very quiet. Rooms are clean and well maintained. Only slight issue was the smell of drains in the bathroom, but nothing too major. Perfect central location!!! Very very good value for money
Stayed 4 nights in Jan 2024

6/10 Okay

Terhi Marja-Liisa

Liked: Cleanliness
No luggage room
Stayed 4 nights in Jul 2024

8/10 Good

Tenby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel & Great Staff

The hotel is great (a solid 3 star); the room is very comfortable and well appointed; and the staff are great. But the street is a zoo, particularly from Thurs - Sat. Very loud (as in unsleepable loud) which was a shame as it is very central. If you stay out until 0500, it’s perfect; I needed to sleep so . . . Overall a great hotel tho.
Stayed 1 night in Jun 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location. Lovely room.

Very well organised in receiving information on where to store bags and actual check in information. Lovely room and bathroom. Very spacious. All usual facilities. Very clean. Location ideal as on the main street between Rynek Glowny and Wawel. If you struggle with stairs then you will struggle with getting to and from the room. A little noisy during the night as on the main street. Both stairs and noise didn't bother me as I knew what I was booking. Would definitely stay here next time I visit this beautiful city.
Stayed 3 nights in Mar 2024

2/10 Terrible

Dorota

Disliked: Cleanliness, amenities, property conditions & facilities
We picked this hotel for its location, and that was amazing. We were in the center of the town square. BUT thats the only plus. The room was TINY and smelled like sewer all day, every day. The room was located on the 5th fl with no elevator. We travelled with small kids and 1 child has a health condition so the stairs really took a toll on him. The room received was not the one on the picture. The room really needs to be updated. The room was not expensive to I understand, but the smell of raw sewage was unacceptable.
Stayed 3 nights in Aug 2024

8/10 Good

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort

Great location, needs better communication

Very central location, easy to access and comfortable room albeit a bit small. We had an issue with check in as we didnt recieve any information before we arrived so had no idea how to get into the building as the door has a code - luckily someone else staying was able to help us contact reception when we were stuck outside. It was frustrating that we were told we should have had the details already as if we had missed them when in reality the information didnt come through until after 5pm on check in day and we werent given info on where to leave the key etc on checking out
Stayed 4 nights in May 2024

4/10 Poor

Joel

Excellent location but unfortunately that's where it ends. Room is tiny, looked clean on the face of it but in reality it wasn't my girlfriend had a terrible dust allergy there. Also tv did not function. Booked based on the review rating which is so misleading as they offer customers an extra hour to check out ONLY if a postive review is left, which leads to a falsified rating
Stayed 2 nights in Mar 2024

8/10 Good

Gennaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, warm and clean, excellent location right in the centre of old Krakow. Be aware that this is not a hotel as such; there are no staff on the premises. Most of our trip was great but on one night a load of thugs (presumably guests) entered the hotel at 1.15 in the morning shouting, stomping and banging on the doors trying to wrench them open looking for one of their mates. Fortunately our room door was securely locked and very sturdy. This went on for nearly a hour.
Stayed 3 nights in Apr 2023

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was great .. that’s where it stops !!! No lift !! Toilet didn’t flush properly.. lighting in stairways very poor !! Couldn’t get AC to work.. pillows uncomfortable..
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience 12 Aparthotel Krakow Poland

Terrible condition and service. During my stay the heater never function. I was freezing, couldn't sleep well also because the bed is in bad condition. Matres damage. Difficult to check in. No proper information. I informed the problems. They promised to send some one to fixed them. Never arrived. My last night, one young person offered around 6 pm to se the problems. He arrived. Found the lost modem for the TV to function. He tried the heater but didn't function that night. I think some reimbursement to me would be important...
Stayed 2 nights in Mar 2023

4/10 Poor

Ky

Disliked: Property conditions & facilities
Great location, terrible property! Literally 1 minute from the main old town square it was in a fantastic location but the room itself was tiny, as a couple you literally have to get ready 1 at a time otherwise you are just in each others way. There was no lift and we was on the top floor which isn’t a big deal at my age but it would be for anybody with a pram or the elderly. The headboard leather was all damaged, plug in the sink was jammed and the hair drier wasn’t working, oh and the view out of the window isn’t anything to look at. To make it worse there was building works (drilling and hammering etc) next door going on form 8am until 6pm, not great if you’ve had a few late night and you would like to lay in a little. Asked to move room and was told there are non available, which is fair enough but this made for a very very unpleasant experience, I would not book again sorry!

4/10 Poor

hector

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
me toco el tercer piso escaleras muy inclinadas yo recien operado de la columna lumbar y hace 3 años de la rodilla izquierda y subir con todo y maletas sin elevador es la muerte
Stayed 2 nights in Sep 2024

8/10 Good

Lourdes Ivalanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es excelente a sólo una cuadra de la plaza principal. Nuestra habitación estaba muy limpia y actual. Lo único es que no encontramos elevador y nos tocó hasta el piso 3 que fue súper pesado subir y bajar con nuestro equipaje.
Stayed 2 nights in Sep 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt placering
Stayed 3 nights in Aug 2024