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Hotel H15 Francuski Old Town - Destigo Hotels

5.0 star property
Luxury hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Hotel H15 Francuski Old Town - Destigo Hotels

Snack bar
Front of property
Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Reception
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment

Apartment | Living room | 32-inch TV with cable channels

Apartment

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Single Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Twin Room

Premium Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Twin Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Ul. Pijarska 13, Kraków, 31-015

What's nearby

  • Main Market Square - 3 min walk - 0.2 miles
  • Royal Road - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Galeria Krakówska - 6 min walk - 0.4 miles
  • Wawel Castle - 17 min walk - 0.9 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬3 min walk
  • ‪Pasta Bar Resto & Wine - ‬3 min walk
  • ‪Przypiecek krakowski 24h - ‬1 min walk

About this property

Hotel H15 Francuski Old Town - Destigo Hotels

Luxury hotel near Main Market Square
Near Royal Road and Wawel Castle, Hotel H15 Francuski Old Town - Destigo Hotels provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Luggage storage, a computer station, and a billiards/pool table
  • Wedding services, an elevator, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually decorated, and include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (PLN 100 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, uncovered valet parking on site (PLN 100 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Billiards/pool table
  • Piano
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 99 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 3)
  • Uncovered valet parking fee: PLN 100 per day (in/out privileges)
  • Nearby parking fee: PLN 100 per day(492 ft away; open 24 hours)
  • Pet fee: PLN 100 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Property is also known as

Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski

Frequently asked questions

Is Hotel H15 Francuski Old Town - Destigo Hotels pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of PLN 100 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel H15 Francuski Old Town - Destigo Hotels?

Valet parking is available for PLN 100 per day.

What time is check-in at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel H15 Francuski Old Town - Destigo Hotels?

Check-out is at noon.

Does Hotel H15 Francuski Old Town - Destigo Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is Hotel H15 Francuski Old Town - Destigo Hotels located?

Located in Kraków Old Town, this luxury hotel is within a 5-minute walk of Florianska Street, Royal Road, and Main Market Square. Czartoryski Museum and Planty Park are just steps away. Kraków Główny Station is 16 minutes by foot.

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Hotel H15 Francuski Old Town - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 297 out of 382 reviews
Rating 8 - Good. 67 out of 382 reviews
Rating 6 - Okay. 16 out of 382 reviews
Rating 4 - Poor. 2 out of 382 reviews
Rating 2 - Terrible. 0 out of 382 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ellie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Stayed 2 nights in May 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great
Stayed 4 nights in Apr 2025

10/10 Excellent

Emrecan

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and great staff.Right in the middle of the city.
Stayed 2 nights in May 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in May 2025

10/10 Excellent

Anthony John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and nothing was too much trouble. The location of the hotel was perfect for exploring and the hotel itself was fantastic and quiet. We also had a lovely meal in the hotel’s restaurant, the food was excellent. We would definitely recommend this hotel to others and will be returning to use it again in the future.
Stayed 3 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.
Stayed 2 nights in May 2025

8/10 Good

Malia

Liked: Cleanliness, staff & service
Great location. Rooms are just ok. Has everything you need but dark and feel dated. Bathroom is large and nice. Great breakfast!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the beautiful decor. Our room was very spacious with high ceilings. The front dest staff were all very helpful and arranged box lunches for us our two early days. The dining area was extremely pretty and the breakfasr was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stayed 5 nights in Apr 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Our room was tired and sofa was completely unable to be used which is a shame as we booked this room for the additional sitting area.
Stayed 2 nights in May 2025

6/10 Okay

Malia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel with great staff. Value for money is excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and loved the cute little candy bag to put on the door when you choose to skip housekeeping for a day.
Stayed 6 nights in Apr 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect!
Stayed 6 nights in Feb 2025

10/10 Excellent

MENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place for you staying in Krakow
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service
Very comfortable. Very pleasant and helpful staff. Great upgrade. Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashfaq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent weekend getaway at Hotel Francuski with incredible staff (particular shout out to the young guy on reception who checked us in, forgotten his name but it begins with an M!) Staff all had great English and were very accommodating with any questions we had and even called up restaurants to check
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location Great Hotel

Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in the old town.

This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.
Stayed 4 nights in Jan 2025

10/10 Excellent

Eacham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel in the old town and close to the square and Christmas Market.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in old town
Stayed 6 nights in Dec 2024

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere at the hotel, every detail is noticed. Polite staff, always there to help you. Fantastic location, a breath away from Krakow main square!
Stayed 2 nights in Jan 2025

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Jan 2025