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DoubleTree by Hilton Krakow Hotel & Convention Center

4.0 star property
Pet-friendly hotel with a sauna connected to the convention center in Kraków

Choose dates to view prices

The DoubleTree by Hilton Krakow Hotel & Convention Center offers a peaceful city center escape. Guests relax in the sauna or steam room, enjoy spa treatments, and dine at 5th Avenue Restaurant. Free WiFi is available throughout for everyone's convenience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Bathrobes
Rainfall showerhead
Hair dryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 2 Twin Beds, Non Smoking (Guest)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed - double
Bathrobes
Hair dryer
Private bathroom
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Club Lounge Access

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Bathrobes
Rainfall showerhead
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access | In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Junior Suite, 1 King Bed, Non Smoking, Club Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Non Smoking

King, Suite, 1 Bedroom, Non Smoking | Living area | LCD TV

King, Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
Separate bathtub and shower
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Non Smoking, Club Lounge Access

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Executive Room, Non Smoking, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
LCD TV
Bathrobes
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access) | Living area | LCD TV

Presidential Suite, 1 King Bed, Non Smoking (Lounge Access)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Separate bedroom
Sofa bed - double
Private bathroom
Separate bathtub and shower
  • 128 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed - double
Bathrobes
Rainfall showerhead
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Family Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed - double
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 56 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, laptop workspace, iron/ironing board, cribs/infant beds

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Sofa bed - double
Bathrobes
Rainfall showerhead
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
ul. Dabska 5, Kraków, 31-572

What's nearby

  • Kraków Plaza - 2 min walk - 0.1 miles
  • Tauron Arena Kraków - 8 min walk - 0.5 miles
  • Park Lotnikow Polskich - 13 min walk - 0.7 miles
  • M1 Shopping Center - 14 min walk - 0.8 miles
  • Polish Aviation Museum - 18 min walk - 1.0 mile

Getting around

  • Turowicza Station - 10 min drive
  • Kurdwanów P+R Station - 10 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪Malediva Caffe bar - ‬15 min walk
  • ‪Trattoria Da Marco - ‬17 min walk
  • ‪Dozo - ‬16 min walk
  • ‪Ramen Shop - ‬16 min walk
  • ‪Pino Italia - ‬16 min walk

About this property

DoubleTree by Hilton Krakow Hotel & Convention Center

Upscale hotel near Tauron Arena Kraków
Located close to Oskar Schindler Factory and Old Synagogue, DoubleTree by Hilton Krakow Hotel & Convention Center provides a coffee shop/cafe, a hair salon, and a library. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a body scrub, or a facial. Be sure to enjoy a meal at 5th Avenue Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool along with sun loungers and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • Coffee/tea in the lobby, a banquet hall, and concierge services
  • An elevator, 16 meeting rooms, and ATM/banking services
Room features
All 232 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with hair dryers and shampoo
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PLN 70 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,452 square feet of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day
Cribs (infant beds) are available for PLN 80.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 70 per person
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Hilton Krakow Hotel
DoubleTree Hilton Krakow
DoubleTree by Hilton Krakow Hotel Convention Center
DoubleTree by Hilton Krakow Hotel & Convention Center Hotel
DoubleTree by Hilton Krakow Hotel & Convention Center Kraków

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree by Hilton Krakow Hotel & Convention Center pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of PLN 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for PLN 60 per day.

What time is check-in at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Krakow Hotel & Convention Center located?

Located in Dąbie, this hotel is 0.5 mi (0.7 km) from Tauron Arena Kraków and within 3 mi (5 km) of Kraków Barbican and Oskar Schindler Factory. Old Synagogue and Main Market Square are also within 3 mi (5 km).

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DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 364 out of 506 reviews
Rating 8 - Good. 105 out of 506 reviews
Rating 6 - Okay. 26 out of 506 reviews
Rating 4 - Poor. 6 out of 506 reviews
Rating 2 - Terrible. 5 out of 506 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oleg

Liked: Cleanliness, amenities, property conditions & facilities
This is incredible hotel, 10/10 service - 10/10 - staff 10/10 rooms - 10/10 everything. And guys at the bar, Shion, Felix, Felipe and other Simon are amazing but Shimin the dark hear one is probably one of the best bartenders that actually become a friend in my life. Truly truly recommend this hotel you won’t regret it
Stayed 20 nights in Nov 2025

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Krakow and this hotel was upscale and very modern, affordable and spot on We enjoyed the restaurant and business office onsite
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

vivek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel! Room was spacious and clean, lovely swimming pool, jaccuzi, gym. A bit of a walk to public transport, but no problem booking an uber.
Stayed 3 nights in Aug 2025

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kasper Winther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a great stay at the hotel. Staff was very friendly and accumulating. Hotel was moderne, breakfast was varied
Stayed 3 nights in Jun 2025

10/10 Excellent

Roopali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need to sort out the menu. Otherwise very good.
Stayed 5 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, breakfast is good
Stayed 4 nights in May 2022

10/10 Excellent

Daniel Vagner

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Stayed 1 night in Jun 2025

8/10 Good

Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is new and clean . Beautiful swimming pool and spa but the only problem was with guests who were swimming in their clothing ( pants, tee shirts etc). We are acostomed to take shower before entering a swimming pool. So the pool staff suppose to keep an eye on the rules.
Stayed 2 nights in Aug 2025

4/10 Poor

Ankit

Disliked: Staff & service
Front desk / reception staff requires customer service training focusing on being polite with guests irrespective of their race/culture/background and treat everyone equally .
Stayed 2 nights in Jul 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024

10/10 Excellent

lupe

Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2023

10/10 Excellent

Grégory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect stay, I recommend
Stayed 4 nights in Sep 2023

10/10 Excellent

Timothy

Location
Stayed 3 nights in Jul 2024

10/10 Excellent

Zeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the staff was very friendly, the accommodation was very good. I would recommend this hotel for sure. Hopefully till the next time
Stayed 3 nights in Jul 2023

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of an inconvenience but everything else about this property was EXCELLENT. pool, gym, restaurant, rooms, staff EXCELLENT
Stayed 11 nights in Aug 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend. I will be back

Nice hotel, Giid location. Lot of parking slots. Room was very nice and clean.
Stayed 1 night in Jan 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for events at Tauron Arena, but a bit out of the town centre
Stayed 3 nights in Oct 2022

8/10 Good

Runar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Tauron arena

we had a amazing trip to Krakow and attended the Handball championship in Tauron Arena. The location is a little off site if you will just be in the city center but it was great for our purpose.
Stayed 4 nights in Jan 2023

8/10 Good

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If it wasn't for the barking dog next door to me my stay would have been perfect.
Stayed 5 nights in Feb 2024

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023
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Policies

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