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DoubleTree by Hilton Krakow Hotel & Convention Center

Property class: 4

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Photo gallery for DoubleTree by Hilton Krakow Hotel & Convention Center

A modern indoor swimming pool with lounge chairs and a wooden wall. - DoubleTree by Hilton Krakow Hotel & Convention Center (Kraków)
A modern meeting room with a round table, leather chairs, a large window, and a built-in sauna. - DoubleTree by Hilton Krakow Hotel & Convention Center (Kraków)
A modern hotel with a prominent "DOUBLETREE BY HILTON" sign, featuring a geometric facade and a well-lit entrance. - DoubleTree by Hilton Krakow Hotel & Convention Center (Kraków)
A hotel room with a bed, bedside table, lamp, TV, and a small table with a chair. - DoubleTree by Hilton Krakow Hotel & Convention Center (Kraków)
A spacious lobby with a high ceiling, modern seating, and a reception area. - DoubleTree by Hilton Krakow Hotel & Convention Center (Kraków)
Located close to Tauron Arena Kraków and Oskar Schindler Factory, DoubleTree by Hilton Krakow Hotel & Convention Center provides a coffee shop/cafe, a hair salon, and a library. For some rest and relaxation, visit the sauna or steam room, and indulge in a body treatment, a body wrap, or a facial. Be sure to enjoy a meal at 5th Avenue Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a phone on the nightstand.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

A hotel room with two beds, a large abstract painting on the wall, and bedside lamps.

Room, 2 Twin Beds, Non Smoking (Guest)

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a phone on the nightstand.

Executive Room, 1 King Bed, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

A hotel room with a bed, a sofa, a small table, and a desk.

Junior Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

A modern hotel room with a sofa, armchair, coffee table, TV, and artwork on the walls.

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, Non Smoking

A hotel room with two beds, a large abstract painting on the wall, and bedside lamps.

Executive Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

A modern living room with a flat-screen TV, wooden furniture, and a patterned carpet.

Presidential Suite, 1 King Bed, Non Smoking

  • 128 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and artwork.

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Non Smoking (Guest)

A hotel room with two beds, a desk, a chair, a TV, and a large abstract painting on the wall.

Room, 2 Twin Beds, Non Smoking (Guest)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a desk, a chair, a television, and a patterned carpet.

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a phone on the nightstand.

Family Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a phone on the nightstand.

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Dąbie neighborhood, DoubleTree by Hilton Krakow Hotel & Convention Center is connected to the convention center. Oskar Schindler Factory and Old Synagogue are cultural highlights, and some of the area's notable landmarks include Kraków Barbican and Main Market Square. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Visit our Kraków travel guide
Map
ul. Dabska 5, Kraków, 31-572

What's nearby

  • An aerial view of a cityscape with a large stadium, surrounding buildings, and autumn foliage.
    Tauron Arena Kraków
    9 min walk - 0.5 miles
  • Kraków Plaza
    2 min walk - 0.1 miles
  • Pink Bowling & Club
    2 min walk - 0.1 miles
  • Park Lotnikow Polskich
    16 min walk - 0.9 miles
  • Cracovia Business Center
    9 min drive - 2.4 miles

Getting around

  • Turowicza Station
    10 min drive
  • Łagiewniki Station
    18 min drive
  • John Paul II - Balice Airport (KRK)
    31 min drive

Restaurants

  • Ramen Shop
    15 min walk
  • PiCaffè
    4 min drive
  • Kawiarnia z bawialnią Husiu
    4 min drive
  • Malediva Caffe bar
    15 min walk
  • Dozo
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (PLN 60 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: PLN 80 for adults and PLN 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 5th Avenue Restaurant
  • Lounge Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (20,452 square feet of space)

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Communal living room
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 150 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 80.0 per day
Cribs (infant beds) are available for PLN 80.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 80 for adults and PLN 40 for children
  • Uncovered self parking fee: PLN 60 per day
  • Pet fee: PLN 150 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 80.0 per stay
  • Rollaway bed fee: PLN 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does DoubleTree by Hilton Krakow Hotel & Convention Center have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree by Hilton Krakow Hotel & Convention Center pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of PLN 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for PLN 60 per day.

What time is check-in at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Krakow Hotel & Convention Center?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Krakow Hotel & Convention Center located?

Located in Dąbie, this hotel is 0.5 mi (0.7 km) from Tauron Arena Kraków and within 3 mi (5 km) of Kraków Barbican and Oskar Schindler Factory. Old Synagogue and Main Market Square are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Krakow Hotel & Convention Center Reviews

9.4

Exceptional

9.4

Cleanliness

7.6

Location

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 389 out of 543 reviews
Rating 8 - Good. 116 out of 543 reviews
Rating 6 - Okay. 26 out of 543 reviews
Rating 4 - Poor. 7 out of 543 reviews
Rating 2 - Terrible. 5 out of 543 reviews

Reviews

Verified review

10/10 Excellent

Aysh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and polite staff - Nina was fantastic at helping us and answering our questions and went above and beyond to make sure we were comfortable. Good luggage hold space if you need to keep your luggage safe before check in / after check out.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Great room and staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very comfortable rooms to stay for family with small kids.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room great breakfast choice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, great staff and a great selection for breakfast
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with excellent spa facilities, comfy beds in spacious rooms, great service and an amazing breakfast with lots of options.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited Krakow and this hotel was upscale and very modern, affordable and spot on We enjoyed the restaurant and business office onsite
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
The staff at reception were welcoming, it was tranquil and beautifully decorated. The spa was open to late over the weekend and breakfast was amazing as always. The shuttle to the airport is a good bonus. I would recommend a stay here.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
The stay was excellent. The rooms are spacious and very clean. Stuff is excellent, very helpful. Very close to city center as well by tram.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Kasper Winther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I had a great stay at the hotel. Staff was very friendly and accumulating. Hotel was moderne, breakfast was varied
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sauna, steamroom and pool were great. Hotel was clean and in a safe area. Staff was friendly.
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. All the staff were really friendly. The kids loved the pool. The breakfast was lovely with loads of choice and the food at the restaurant was delicious. It was only a ten minute walk to the tram stop. We really enjoyed our stay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

lupe

Liked: Cleanliness, amenities, property conditions & facilities
Service was very friendly
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Renata

Liked: Cleanliness, amenities, property conditions & facilities
The property is conveniently located just a few minutes' walk from the concert arena. The room was very spacious, with a comfortable bed and quality bedding. The hotel was exceptionally clean, and the breakfast selection was great. I really enjoyed my stay and was especially glad I didn’t have to deal with the crowds trying to catch a ride after the concert.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms were nice, staff is friendly, food was great at restaurant- my only complaint is lack of parking. We had to park at the hotel next door and pay to park there. The pool and sauna area was very nice.
Stayed 6 nights in Aug 2023
Verified review

8/10 Good

Augustine

Liked: Cleanliness, property conditions & facilities
Very clean rooms. No restaurants nearby
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish our visit was great. Check-in was easy, staff were friendly and accommodating. The only recommendation we have would be for the restaurant. They close at 10 which is great, but they didn’t inform us when we sat down at 9 that you had to order dessert before 10 also. Not huge deal, but something to maybe mention when dining. All in all, we had a great stay!
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Namrata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-They organized a Wine and some nice refreshments for our honeymoon. I really appreciated that. -Breakfast was good. They have a live counter for nice omelet. -2 EV charger on site. That was very convenient. -Nice jacuzzi and sauna and hammam. We quite enjoyed that. -Room was nice and very clean. -Bathroom as also very nice and clean. -We went to the downtown with Taxi and it costed us 24 PLN. So it is very convenient if you have a car or commute by taxi. We did not check how far was the public transportation so I cant comment on that.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Really great staff minus the life guard. Our kids jumped in the pool over and over and had fun. He yelled at them after a while and pointed at the sign that stated no diving. When I asked him what the issue with jumping in was, he stated they could not jump in because its dangerous and they could hit their head while pointing at the "No Diving" sign. (No diving was being done). He said I was being rude with him for asking him what the issue was. Food was good, movie theater was great for the kids and rooms were very nice.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing accommodation, friendly and very helpful staff. Room was perfect and easy to access. Local public transport is really close. Very near a large park with lots of facilities.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming was perfect Staff very helpful Hot chocolate cookies on arrival were very appreciated Clean room, ready on time, nice pool and calm around the building
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was th
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Natalia

Liked: Staff & service
We had a lovely stay.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, next to the arena. Loved it
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities
Lovely staff.
Stayed 4 nights in Feb 2026