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CONRAD Comfort Hotel****

4.0 star property
Hotel in Kraków with spa services and a 24-hour front desk

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Photo gallery for CONRAD Comfort Hotel****

Restaurant
Reception
Apartment | 1 bedroom, desk, laptop workspace, blackout drapes
Terrace/patio
Apartment | 1 bedroom, desk, laptop workspace, blackout drapes
Travelers find genuine relaxation at this urban sanctuary where the garden provides a quiet moment between sightseeing. The hotel offers practical amenities including free WiFi and dry cleaning, while the on-site coffee shop fuels exploration of nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

1 bedroom, desk, laptop workspace, blackout drapes

Superior Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room

1 bedroom, desk, laptop workspace, blackout drapes

Double Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment

Apartment | 1 bedroom, desk, laptop workspace, blackout drapes

Apartment

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
Flat-screen TV
  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Large Twin Sofa Bed

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About the neighborhood

Map
29a Josepha Conrada, Kraków, Malopolskie, 31-357

What's nearby

  • Galeria Krakówska - 6 min drive - 2.8 miles
  • Main Market Square - 7 min drive - 2.6 miles
  • Royal Road - 8 min drive - 2.6 miles
  • St. Mary's Basilica - 8 min drive - 2.6 miles
  • Wawel Castle - 11 min drive - 3.2 miles

Getting around

  • Kraków Łobzów Station - 9 min drive
  • Kurdwanów P+R Station - 14 min drive
  • John Paul II - Balice Airport (KRK) - 18 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Restauracja IKEA - ‬6 min walk
  • ‪Szlaban - ‬13 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪KFC - ‬9 min walk

About this property

CONRAD Comfort Hotel****

Upscale hotel near Main Market Square
Take advantage of a coffee shop/cafe, a garden, and dry cleaning/laundry services at CONRAD Comfort Hotel****. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • A banquet hall, a front-desk safe, and a 24-hour front desk
Room features
All 66 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, separate tubs/showers, and bidets
  • 40-inch flat-screen TVs with digital channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, German, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 60 for adults and PLN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (2,605 square feet of space)

Outdoors

  • Garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 60 for adults and PLN 60 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Conrad Comfort
CONRAD Comfort Hotel**** Hotel
CONRAD Comfort Hotel**** Kraków
CONRAD Comfort Hotel**** Hotel Kraków

Frequently asked questions

Is CONRAD Comfort Hotel**** pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per accommodation, per day. Service animals are exempt from fees.

How much is parking at CONRAD Comfort Hotel****?

Self parking is free at this property.

What time is check-in at CONRAD Comfort Hotel****?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at CONRAD Comfort Hotel****?

Check-out is at 11:00 AM.

Does CONRAD Comfort Hotel**** provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is CONRAD Comfort Hotel**** located?

Located in Pradnik Bialy, this hotel is 1.1 mi (1.7 km) from International School of Polish Language and Culture and 3 mi (4.8 km) from Main Market Square. John Paul II Hospital and Centrum Kultury Dworek Bialopradnicki are also within 3 mi (5 km). Kraków Łobzów Station is 26 minutes by foot.

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CONRAD Comfort Hotel**** Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and nice!
Stayed 2 nights in Aug 2025

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

li

Disliked: Staff & service, amenities
When I arrived the hotel around 6pm. The front desk staff told me their can’t find my reservation in the system,so I contact with Expedia agent many times.When I spoke with front desk again one hour later,their told me their are out of rooms.It’s ridiculous. Eventually the Expedia agent help me check in at the same hotel.I can’t believe the hotel service was so poor. Unforgettable experience
Stayed 1 night in Oct 2022

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks for your support.

Stayed 3 nights in Aug 2023

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Stayed 1 night in Jul 2023

2/10 Terrible

Renata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022