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CONRAD Comfort Hotel****

4.0 star property
A peaceful retreat awaits at CONRAD Comfort Hotel**** in Pradnik Bialy, where tranquil gardens and therapeutic massages offer respite from urban energy

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Photo gallery for CONRAD Comfort Hotel****

A modern interior with a bar area, wooden flooring, and patterned chairs. - CONRAD Comfort Hotel**** (Kraków)
A hotel room with two beds, a desk, a chair, and a TV. - CONRAD Comfort Hotel**** (Kraków)
A modern living room with a dining area, wooden flooring, a flat-screen TV, and a large potted plant. - CONRAD Comfort Hotel**** (Kraków)
A modern reception area with a leather sofa, a wooden reception desk, and a geometric patterned floor. - CONRAD Comfort Hotel**** (Kraków)
A modern living room with a sofa, coffee table, dining table, and chairs. There is a TV mounted on the wall and a window with blinds. - CONRAD Comfort Hotel**** (Kraków)
Travelers find genuine relaxation at this urban sanctuary where the garden provides a quiet moment between sightseeing. The hotel offers practical amenities including free WiFi and dry cleaning, while the on-site coffee shop fuels exploration of nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a TV, a minibar, and a large window.

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment

A modern living room with a sofa, coffee table, and a painting on the wall.

Apartment

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Superior Double Room

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Triple Room

A double bed with a purple headboard, white bedding, and a colorful geometric rug.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Basic Twin Room

A modern hotel room with a large bed, a desk, and a chair.

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Pradnik Bialy, a neighborhood in Kraków, is home to CONRAD Comfort Hotel****. Royal Road and Wawel Castle are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Marshal Jozef Pilsudski Stadium or Tauron Arena Kraków. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
29a Josepha Conrada, Kraków, Malopolskie, 31-357

What's nearby

  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    17 min drive - 3.2 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    17 min drive - 3.4 miles
  • A historic square with a prominent clock tower and a large building with arches and domes.
    Cloth Hall
    17 min drive - 3.4 miles
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    18 min drive - 3.6 miles
  • International School of Polish Language and Culture
    5 min drive - 1.3 miles

Getting around

  • Kraków Łobzów Station
    9 min drive
  • Łagiewniki Station
    30 min drive
  • John Paul II - Balice Airport (KRK)
    18 min drive

Restaurants

  • Restauracja IKEA
    5 min walk
  • IKEA BBQ
    5 min walk
  • McDonald's
    10 min walk
  • Hot-dogi z IKEA
    5 min walk
  • Sphinx
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 60 for adults and PLN 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Conference center (2,605 square feet of space)

Outdoors

  • Garden

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 60 for adults and PLN 60 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PLN 50 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is CONRAD Comfort Hotel**** pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at CONRAD Comfort Hotel****?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at CONRAD Comfort Hotel****?

Check-out is at 11:00 AM.

Does CONRAD Comfort Hotel**** provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 150 per vehicle applies.

Where is CONRAD Comfort Hotel**** located?

Located in Pradnik Bialy, this hotel is 1.1 mi (1.7 km) from International School of Polish Language and Culture and 3 mi (4.8 km) from Main Market Square. John Paul II Hospital and Centrum Kultury Dworek Bialopradnicki are also within 3 mi (5 km). Kraków Łobzów Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

CONRAD Comfort Hotel**** Reviews

8.2

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 22 out of 44 reviews
Rating 8 - Good. 13 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 0 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

Reviews

Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great last minute stay. Lots of room. A little tough to get to with GPS but all around good. Refill water station on floor.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and well equipped room. Pretty too!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities
The room was very clean and smelt lovely when we walked in & friendly staff. Be aware, the location for taxi pick up isn’t great, it’s best to walk to the shell garage just a few metres away
Stayed 1 night in Dec 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Bedding was incomplete on 1st night (quilt was single quilt on a double bed) but after enquiry to staff the problem was resolved. On the whole, very good facilities and staff were very friendly and helpful. I enjoyed my stay at hotel and was happy with the hotel and staff.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lisanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel apartment and would highly recommend it to anyone looking for comfort and convenience. The apartment itself was spacious, clean, and thoughtfully furnished, making it feel like a home away from home. The decor was modern and welcoming, and all the amenities provided made the stay extremely comfortable. The location was excellent, with easy access to nearby attractions, restaurants, and public transportation, which made exploring the area very convenient. I also appreciated how quiet and relaxing the environment was, allowing for a peaceful stay after a long day out. Overall, the experience was very positive. The combination of a well-maintained space, great location, and comfortable atmosphere made this hotel apartment a fantastic choice. I would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Manho

Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean
Stayed 7 nights in Feb 2026
Verified

8/10 Good

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected. Good
Stayed 1 night in May 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very clean and nice!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New favourite spot

Super nice and clean, great family stay, and good value. The location is residential so nice and quiete. Lovely breakfast
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Danuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coment
Stayed 1 night in May 2026
Verified

8/10 Good

Mohanad

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like easy access from the motorway and a convenient distance to the city centre and the airport. The restaurant kitchen closed at 21 pm, which makes it a challenge for later arrivals. The shower in the bathroom is quite old and has low pressure.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

M.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025
Verified

2/10 Terrible

li

Disliked: Staff & service, amenities
When I arrived the hotel around 6pm. The front desk staff told me their can’t find my reservation in the system,so I contact with Expedia agent many times.When I spoke with front desk again one hour later,their told me their are out of rooms.It’s ridiculous. Eventually the Expedia agent help me check in at the same hotel.I can’t believe the hotel service was so poor. Unforgettable experience
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta decente , la comida es bufet normal , pero te atienden bien
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Hotellet ok til en overnatning.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Rachel Jea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti, mukava huone.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Leo

Liked: Cleanliness, property conditions & facilities
Ihan ok hotelli, ei mitään sellaista vikaa miksi en voisi olla siellä jatkossakin. Autolla sinne on hankala päästä, jos ei ole ennen käynyt ja ilman autoa kannattaa varmaan ottaa hotelli lähempää keskustaa. Kävelymatkan päässä oli valtava ostoskeskus, jossa pystyi tekemään ostoksia ja käymään syömässä. Ihan lähellä ei ollut muuta syömäpaikkaa kuin hotellin oma ravintola ja Shellin huoltoasema, jotka nekin oli ihan ok. Bussipysäkki oli myös kävelymatkan päässä ja keskustaan sillä kesti "tovi" matkustaa. Huone oli ihan tasokas, siinä ei ollut mitään valittamista. Hinta-laatusuhde oli ihan hyvä ja riippuen matkan tarkoituksesta saattaa olla hyvä valinta.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Stayed 1 night in Jul 2023
Verified

8/10 Good

zareck

Stayed 1 night in May 2026
Verified

10/10 Excellent

Adam

Stayed 1 night in May 2026
Verified

10/10 Excellent

M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified

8/10 Good

Wieslaw

Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Donovan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2026
Verified

2/10 Terrible

Krzysztof

Disliked: Cleanliness
Stayed 3 nights in Mar 2026