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Campanile PRIME Krakow Old Town

Property class: 3

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Photo gallery for Campanile PRIME Krakow Old Town

A modern bar area with a wooden counter, black brick wall, and hanging pendant lights. - Campanile PRIME Krakow Old Town (Kraków)
A modern hotel room with a large bed, a desk, a chair, a TV, and a wardrobe. - Campanile PRIME Krakow Old Town (Kraków)
Reception - Campanile PRIME Krakow Old Town (Kraków)
A living room with a grey sofa, a round coffee table, a potted plant, and a brick wall with two framed pictures. - Campanile PRIME Krakow Old Town (Kraków)
A bar area with a counter, bar stools, and a seating area with round tables and chairs. - Campanile PRIME Krakow Old Town (Kraków)
Close to Main Market Square and Wawel Castle, Campanile PRIME Krakow Old Town provides a free daily manager's reception, a library, and dry cleaning/laundry services. The on-site restaurant, Campanile Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and conference space.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed with Sofa bed

A modern hotel room with a large bed, a TV, a chair, and a wooden side table.

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, and a green accent wall.

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a desk with a chair, a wardrobe, and a window with curtains.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a chair. There are two framed pictures on the wall and a window with curtains.

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kraków Old Town, a neighborhood in Kraków, Campanile PRIME Krakow Old Town is near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's going on at Marshal Jozef Pilsudski Stadium, or consider a night out at Cellar Under the Rams. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kraków travel guide
Map
Ul Sw Tomasza 34, Kraków, Lesser Poland, 31-023

What's nearby

  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    1 min walk - 0.0 miles
  • A park with a paved walkway lined with benches and trees.
    Planty Park
    1 min walk - 0.1 miles
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    6 min walk - 0.4 miles
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    6 min walk - 0.4 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    6 min walk - 0.4 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    9 min drive
  • Kraków Główny Station
    17 min walk
  • John Paul II - Balice Airport (KRK)
    36 min drive

Restaurants

  • Bull Pub
    3 min walk
  • House of Beer
    1 min walk
  • Moaburger
    2 min walk
  • Wódka
    2 min walk
  • Pierogarnia Krakowiacy
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; PLN 55 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Campanile Bar
  • Campanile Restaurant

Things to do

  • Library

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,959 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 50 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 150.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 55 per person
  • Self parking fee: PLN 120 per night
  • Pet fee: PLN 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Campanile PRIME Krakow Old Town pet-friendly?

Yes, Campanile PRIME Krakow Old Town allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 120 per night.

What time is check-in at Campanile PRIME Krakow Old Town?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Campanile PRIME Krakow Old Town?

Check-out is at noon.

Does Campanile PRIME Krakow Old Town provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Campanile PRIME Krakow Old Town located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Florianska Street are also within 5 minutes. Kraków Główny Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Campanile PRIME Krakow Old Town Reviews

8.8

Excellent

8.8

Cleanliness

9.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 463 out of 1000 reviews
Rating 8 - Good. 410 out of 1000 reviews
Rating 6 - Okay. 104 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 3 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location just off the Main Street in the old town and within easy walking distance of everywhere we wanted to go. The room was clean and spacious, staff were friendly and helpful. Overall a great hotel
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Very clean. Comfortable bed. Nice breakfast with good choices.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Well located, nice breakfast
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the breakfast once, it was ok, all the usuals. Loved that they leave a carafe in the room and have a machine on each floor to get fresh water. AC was there but I wouldn’t say it was good. Arek at the front desk was fabulous as was the cold beer available in the lobby. The rooms were simple but everything was clean and there
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet and staff were very helpful and professional. The reception desk staff were patient and informative! Clean room daily! It was a very comfortable stay.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, air conditioning and excellent location!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here and felt it was good value for the price. The staff were all very friendly and often went above and beyond to be helpful. The room was clean and the bed comfortable. I appreciated that the television could get streaming services so I could enjoy programming I am used to in Los Angeles. There were no channels in English so this feature was good for me. The location was excellent being only 5 minutes walk from the city square. All attractions were within easy walking distance, as was the train station. I will definitely stay here on a subsequent visit to Krakow and will highly recommend sent it to anyone I know of who plans to visit Krakow.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, service and facilities.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Modern mid-range hotel on quiet street on edge of Old Town next to Planty green belt. Very convenient for sightseeing and restaurants. Reasonably priced. Good breakfast buffet for extra charge.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The room was clean, bathroom not so much, very dusty. NO AIR CONDITION. Don’t believe that there is. Staff very helpful, I asked for a fan for the room and got it with just minutes. Definitely won’t come back.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, spotless clean Room! Perfect location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, comfy beds and friendly staff
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great location for walking in Old Town, lots of restaurants nearby, the streetcar was really close by.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for location, couldn’t have stayed in a more prime stop if we tried - just a few minutes walk from old town square. Only negative was the fan/air con in the room didn’t work at all, the staff kindly provided a fan but overall the room was uncomfortably warm at times. Staff were friendly and helpful. Quiet and amazing location. Check in and check out all super convenient. Would stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for main square without being too close and noisy. Plenty restaurants and bars in the area. Easy to find.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, central, Breakfast could have been better but it was ok.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean room, friendly staff, perfect location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely setting alongside a park. My room was spatitious, comfortable and with a Nespresso machine. Loved that you could get fresh water from the corridor (including cool and sparkling) - great to stay hydrated. Nice walk into old town.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy check-in, nice staff. Room was very quiet, decent beds, very clean. Perfect.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

The beds were clean and comfortable. Basic budget hotel which was conveniently located, close to the train station, Old Town, and other public transport. The hallways had an off-putting smell, but maybe due to the pet-friendly aspect of the property. We stayed during the extreme heatwave (100°) and the AC struggled to keep the room cool, but the plug-in fan helped to keep it manageable. The tub/shower was difficult to get in and out of (even for our 30-something family member who commented about it) no grab handles at all. Probably would not choose this place again, but considering the price, the expectations were not high.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay. The location was excellent, the property was very clean, and it was within walking distance of great restaurants and bars. I would definitely stay here again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was modern, spotless, and comfortable. Hotel is in a great location, just minutes walk from the station or the main square.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern. Really good price -an American and a German
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel for city break staff fantastic and rooms lovely definitely be back o breakfast lovely to cheers.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good enough, both room and brekfast. Price / Quality was good in low season (January)
Stayed 1 night in Jan 2026