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Best Western Plus Krakow Old Town

Property class: 3

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Photo gallery for Best Western Plus Krakow Old Town

A large, historic building with classical architecture, featuring multiple windows and a prominent entrance. - Best Western Plus Krakow Old Town (Kraków)
A modern hotel room with a bed, a desk, and a chair. There is a large window with curtains, and a view of a castle through the window. - Best Western Plus Krakow Old Town (Kraków)
An outdoor dining area with wicker furniture, potted plants, and a table set with food and drinks. - Best Western Plus Krakow Old Town (Kraków)
A modern hallway with black and white geometric carpet, white walls, and doors numbered 201 and 208. - Best Western Plus Krakow Old Town (Kraków)
A modern hotel breakfast buffet with a variety of pastries, fruits, and beverages. - Best Western Plus Krakow Old Town (Kraków)
Near Main Market Square and Wawel Castle, Best Western Plus Krakow Old Town provides a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant, Midtown, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Parking available
  • Business services

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

A modern hotel room with a large bed, a nightstand, a desk, and a wooden wardrobe.

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

A modern hotel room with a desk, chairs, a bed, and a TV.

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a chair.

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

A modern hotel room with two beds, a desk with a TV, and a purple-lit bar area.

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Best Western Plus Krakow Old Town is in the entertainment district and near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Looking to enjoy an event or a game while in town? See what's happening at Tauron Arena Kraków or Marshal Jozef Pilsudski Stadium. Visit our Kraków travel guide
Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046

What's nearby

  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    1 min walk - 0.1 miles
  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    1 min walk - 0.1 miles
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    6 min walk - 0.4 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    6 min walk - 0.4 miles
  • A historic castle with red-tiled roofs, green domes, and a prominent tower.
    Wawel Castle
    9 min walk - 0.5 miles

Getting around

  • Turowicza Station
    7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop
    8 min drive
  • John Paul II - Balice Airport (KRK)
    30 min drive

Restaurants

  • McDonald's
    4 min walk
  • Pod Aniołami Restauracja
    5 min walk
  • Balaton
    5 min walk
  • Miód Malina
    4 min walk
  • Prosecco Oyster Bar
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PLN 80.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Frequently asked questions

Is Best Western Plus Krakow Old Town pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for PLN 65 per day.

What time is check-in at Best Western Plus Krakow Old Town?

Check-in start time: 3:00 PM; Check-in end time: 8 AM.

What time is check-out at Best Western Plus Krakow Old Town?

Check-out is at noon.

Does Best Western Plus Krakow Old Town provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Best Western Plus Krakow Old Town located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Holy Trinity Church are just steps away. Kraków Główny Station is 22 minutes by foot.

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Reviews

Best Western Plus Krakow Old Town Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 423 out of 1000 reviews
Rating 8 - Good. 456 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. The room, food and location. The staff was extremely helpful. The only issue was our room could not be reached by elevator. Some of the 3rd floor could only be reached by stairs.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wise...I couldnt have picked a better hotel.. Turn left out of the hotel 5 minute walk to Wawel Castle...turn right 5 minutes to Old town. 15 minute walk from the main station. So clean, everyone works so hard. The staff are all so friendly Breakfast was very tasty with so many options of both hot and cold I would highlighy recommend this hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Fahad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Dilwyn

Liked: Cleanliness, staff & service, amenities
Room clean and warm. Staff helpful.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff, nice room, good breakfast and evening meals. Nice hotel would stay there again.
Stayed 5 nights in Nov 2023
Verified review

8/10 Good

Emma Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Ivona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

SANTANU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel overview

Excellent hotel which is centrally situated with short walks to the castle and main square. Staff were very helpful and breakfast was great. Highly recommended staying at this hotel
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for Old Town Krakow

Really nice hotel with friendly and helpful staff in a great location, just 15 minute walk from the main train station and less than 10 minutes to the market square.
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, plenty of options. Staff very friendly. Rooms very clean
Stayed 4 nights in Jun 2024
Verified review

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location located within 10 minute to the main square and the jewish quarter
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall. Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good. Would stay here again.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location for us, Very close to the town square, castle and the pick-up for our Auschwitz tour. It was quiet throughout the night, and served a very good breakfast. Friendly staff.
Stayed 3 nights in Sep 2023