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Best Western Plus Krakow Old Town

3.0 star property
Hotel with free breakfast, steps from Royal Road

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Free daily buffet breakfast
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Air conditioning
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046

What's nearby

  • Royal Road - 2 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Wawel Castle - 8 min walk - 0.5 miles
  • Galeria Krakówska - 14 min walk - 0.8 miles

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 24 min drive

Restaurants

  • ‪Miód Malina - ‬5 min walk
  • ‪Vegab - ‬4 min walk
  • ‪Restauracja Czarna Kaczka - ‬4 min walk
  • ‪Pizzatopia - ‬5 min walk
  • ‪Od Jajka Do Jabłka - ‬1 min walk

About this property

Best Western Plus Krakow Old Town

Hotel near Main Market Square
Near Royal Road and Wawel Castle, Best Western Plus Krakow Old Town provides a free breakfast buffet, a terrace, and shopping on site. The on-site restaurant, Midtown, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, wedding services, and meeting rooms
  • A front-desk safe, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

Is Best Western Plus Krakow Old Town pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Plus Krakow Old Town?

Self parking is available for PLN 65 per day.

What time is check-in at Best Western Plus Krakow Old Town?

Check-in start time: 3:00 PM; Check-in end time: 8 AM.

What time is check-out at Best Western Plus Krakow Old Town?

Check-out is at noon.

Does Best Western Plus Krakow Old Town provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 100 per vehicle applies.

Where is Best Western Plus Krakow Old Town located?

Located in Kraków City Centre, this hotel is steps from Planty Park and Royal Road. Main Market Square and Wawel Castle are also within 15 minutes. Kraków Główny Station is 22 minutes by foot.

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Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 460 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the market square in front is the park, 5 minutes to main station.
Stayed 4 nights in Jun 2025

8/10 Good

Emma Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025

10/10 Excellent

matthew

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

6/10 Okay

Kelsey

Liked: Amenities
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Stayed 1 night in Jun 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Fahad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for the market and old town.

Hotel is in a good location for the Christmas markets, the castle, the old town, riverside, main train station, tram stops and 10 minutes from an excellent shopping mall. Have stayed here before so knew what to expect, rooms are comfortable, check in and out was faultless, staff are friendly, breakfast was good. Would stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

SANTANU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely well located for all historical points, good food, transport. Excellent breakfast, friendly staff, clean rooms. All in all a very good experience.
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff very helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, helpful staff, lovely breakfast!
Stayed 3 nights in Nov 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful hotel experience. Friendly and helpful staff.
Stayed 5 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location
Stayed 3 nights in Jun 2022

10/10 Excellent

Ivona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff, nice room, good breakfast and evening meals. Nice hotel would stay there again.
Stayed 5 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,really nice hotel and fantastic staff who are very helpful and friendly
Stayed 4 nights in Jul 2022

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, profesional friendly staff, very clean, parking place.
Stayed 1 night in Jun 2023

10/10 Excellent

Scott Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk from the main square and also the front desk team were very welcoming.
Stayed 4 nights in Jul 2023

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful staff
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel overview

Excellent hotel which is centrally situated with short walks to the castle and main square. Staff were very helpful and breakfast was great. Highly recommended staying at this hotel
Stayed 4 nights in Sep 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all round - would happily book there again
Stayed 2 nights in Jan 2023