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Aparthotel Basztowa

Property class: 3

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Photo gallery for Aparthotel Basztowa

A grand staircase with ornate ceiling artwork and a wooden door at the end. - Aparthotel Basztowa (Kraków)
A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a view of buildings through the window. - Aparthotel Basztowa (Kraków)
A buffet with various food items and a wine selection. - Aparthotel Basztowa (Kraków)
A bathroom with a granite sink, a towel rack, a shower with a handheld showerhead, and a toilet. - Aparthotel Basztowa (Kraków)
A room with a large window overlooking a cityscape, including a prominent building with a dome. - Aparthotel Basztowa (Kraków)
Close to Main Market Square and Wawel Castle, Aparthotel Basztowa provides a restaurant, a bar, and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Twin Room (1)

A room with a bed, a desk with a chair, a television, and a small table.

Standard Twin Room (1)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, 1 Bedroom

A well-lit bedroom with a large bed, a wooden dresser, a television, and a desk with a chair.

Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

A hotel room with a large bed, two bedside lamps, a wooden headboard, a framed picture on the wall, and a view of buildings through the window.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, 2 Bedrooms

A hotel room with a bed, a desk, a chair, a television, and a fireplace.

Standard Quadruple Room, 2 Bedrooms

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, 1 Bedroom

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a window with curtains.

Economy Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

A bedroom with a bed, a desk, a chair, a television, and a large window with curtains.

Standard Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

View all photos for apartment capacity 4 two bedrooms

Desk, iron/ironing board (on request), WiFi (free), bed sheets

apartment capacity 4 two bedrooms

  • 1 sq m
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

DOUBLE ONE BEDROOM

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Kraków City Centre, a neighborhood in Kraków, Aparthotel Basztowa is near a train station. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travelers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Visit our Kraków travel guide
View more Guest Houses in Kraków
Map
Ul. Basztowa 24, Kraków, Lesser Poland, 31-156

What's nearby

  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    1 min walk - 0.0 miles
  • A historic castle with a prominent tower and a large arched entrance.
    Planty Park
    1 min walk - 0.1 miles
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    3 min walk - 0.2 miles
  • A bustling outdoor café area with stone buildings and outdoor seating.
    Main Market Square
    6 min walk - 0.4 miles
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    6 min walk - 0.4 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop
    10 min drive
  • Kraków Główny Station
    13 min walk
  • John Paul II - Balice Airport (KRK)
    38 min drive

Restaurants

  • Starbucks
    2 min walk
  • Costa Coffee
    3 min walk
  • Karmello Chocolatier
    4 min walk
  • Chimney Cake Bakery
    1 min walk
  • McDonald's
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 70 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 65 for adults and PLN 65 for children
  • A restaurant

Restaurants on site

  • Restauracja Hotel Polonia

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Hotel Polonia, Basztowa 25, 31-156 Kraków]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 70 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 130 per day
Cribs (infant beds) are available for PLN 60.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 65 for adults and PLN 65 for children
  • Self parking fee: PLN 70 per night
  • Pet fee: PLN 70 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: PLN 60.0 per day
  • Rollaway bed fee: PLN 130 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Frequently asked questions

Is Aparthotel Basztowa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of PLN 70 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for PLN 70 per night.

What time is check-in at Aparthotel Basztowa?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Aparthotel Basztowa?

Check-out is at 11:00 AM.

Where is Aparthotel Basztowa located?

Located in Kraków City Centre, this guesthouse is within a 10-minute walk of Royal Road and Main Market Square. Florianska Street and Planty Park are just steps away. Kraków Główny Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aparthotel Basztowa Reviews

8.4

Very Good

8.8

Cleanliness

9.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 88 out of 215 reviews
Rating 8 - Good. 87 out of 215 reviews
Rating 6 - Okay. 27 out of 215 reviews
Rating 4 - Poor. 11 out of 215 reviews
Rating 2 - Terrible. 2 out of 215 reviews

Reviews

Verified review

10/10 Excellent

And

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome large rooms with comfy beds and large toilets, great location and minimal walk to old town and markets.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and serviced every day. It provided good value accommodation and was ideally located around five minutes from the station. There is a tram stop outside and a short walk through the park and you can get to shops, bars and restaurants. It doesn't have a lift and so bear this in mind when booking. I would stay here again.
View from the hotel across the park
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very beautiful, it has everything you need to have a nice city trip. The breakfast buffet is excellent, it has a big selection and it is very tasty.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stuff, clean and comfy rooms
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Neal

Liked: Cleanliness, staff & service
Excellent location between railway / bus station and Old Town. No coffee maker in room, only a kettle and instant coffee packets.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Staff was very helpful. Good value for money, including the breakfast.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Dariya

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and a beautiful historical building
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with cooking facilities.Clean .Within walking distance of all forms of transport
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property but not for older people, no elevator to the upper floors and tourist noise. Staff is very friendly and helpful.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Stine

Liked: Cleanliness, staff & service, property conditions & facilities
Adorable Old building, close to Old town and huge shopping mall. Lovely staff. Charming place to stay, perfect for a family with 2 kids, with a separate bedroom.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service
No frills option for a one night stay. Very happy with our choice. Great location and comfortable bed. Slept soundly.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a two minute walk from Old Town and two minutes from Train to airport. Felt very safe as well. The man at the desk was super helpful when I was trying to order an uber. Highly recommend this place!
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

HELEN

Disliked: Staff & service
The apartment was clean staff were okay Didnt say a lot They dont advertise the stairs we were not happy as they have 90 steps going up 90 going down we were exhasted after the stairs especially my husband as he carried the 2 cases up down which was terribble for him he was out of breath Hotel never mentioned the 90 steps as i counted then awfull
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel is in a great location with a tram/bus station outside (can be noisy sometimes) and just a short walk from the old town and local mall. The beds/pillows aren’t the most comfortable and it took me a while to fall asleep on them.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Malwina

Liked: Cleanliness, staff & service
The hotel is close to the main station and to the main square. The room was spacious and airy. Bed is comfortable, however the pillow is pretty much non existent. The shower hose leaked and with the water pressure being low already its pretty hard to have a decent shower.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Jen

Liked: Staff & service
This stay was better than we expected in terms of space and quality of room. There was a mini split but it did not reach the other second room even with the door open. There was a man passed out across the window on the ground and which was alarming. Overall, close to train station and good price for 1 night.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Hotel is close to train station and Old Town. It was a pleasure to stay here.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, only downside was it faced the street with a tram stop so it was loud.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for walking to the local attractions & particularly convenient for me arriving by train. Despite the central location it was quiet. Room was very clean & spacious. A comfortable arm chair would have been appreciated, as would accessibility to more English speaking tv channels - there was only BBC news being repeated. Eurosport would be good. Slight problem in the shower as the water was very slow to drain away. Unfortunately the main drawback was the lack of a lift - not to save me walking- it was very arduous to heave a 20kg suitcase up 64 stone steps, one at a time. I saw other guests struggling with their luggage on the stairs during my stay. There must be space for a small shaft somewhere in that large building. This is the only feature which might deter me from staying there again. All in all I enjoyed my stay very much.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
poland is so beautiful place i love krakow
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and well maintained.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Lydia

Liked: Cleanliness, amenities
Spacious, good quality room with traditional, great quality furnishings, high ceiling and parquet floor (lovely!). The hotel reception is int he building next door, but the environment is very warm and welcoming. Only thing preventing 5 stars is the check out experience was very abrupt and rushed feeling.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Krakow at midnight

My only comment is that the room was up some 50 stairs and that was hard on my old bones. Aside from that the stay was lovely
Stayed 2 nights in Apr 2025