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Phulay Bay, a Ritz-Carlton Reserve

5.0 star property
Stylish beach retreat with outdoor pool

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Photo gallery for Phulay Bay, a Ritz-Carlton Reserve

Outdoor pool, open 9:00 AM to 6:00 PM, free cabanas, pool umbrellas
Reception
Beach nearby, free beach shuttle, free beach cabanas, sun loungers
Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, minibar
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking included
  • Free WiFi
  • Spa

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Ocean View

Villa, 1 Bedroom, Ocean View | Premium bedding, down comforters, pillowtop beds, minibar

Villa, 1 Bedroom, Ocean View

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 210 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, minibar

Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 360 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed with Sofa bed

Highlights

Terrace
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Villa, 1 Bedroom

Royal Villa, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Royal Villa, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 450 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Garden View

Room, 1 King Bed with Sofa bed, Garden View | Premium bedding, down comforters, pillowtop beds, minibar

Room, 1 King Bed with Sofa bed, Garden View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - twin
  • 190 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 1 Bedroom, Sea View

Villa, 1 Bedroom, Sea View | Premium bedding, down comforters, pillowtop beds, minibar

Villa, 1 Bedroom, Sea View

Highlights

Balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Free cribs/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 360 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
111 Moo 3, Tumbol Nongthalay, Amphur Muang, Krabi, Krabi, 81180

What's nearby

  • Tubkaek Beach - 7 min walk - 0.4 miles
  • Khlong Muang Beach - 8 min drive - 3.8 miles
  • Nopparat Thara Beach - 19 min drive - 9.3 miles
  • Ao Nang Beach - 22 min drive - 10.7 miles
  • Ao Thalane - 58 min drive - 23.3 miles

Getting around

  • Krabi Intl. Airport (KBV) - 59 min drive

Restaurants

  • ‪Naga Kitchen - ‬19 min walk
  • ‪Mangosteen's - ‬6 min drive
  • ‪Dusit Thani Club Lounge - ‬6 min drive
  • ‪Saffron - ‬2 min drive
  • ‪Explorer Lobby Lounge - ‬5 min drive

About this property

Phulay Bay, a Ritz-Carlton Reserve

Luxury boutique hotel near Tubkaek Beach
An adjacent golf course, a swim-up bar, and a beach bar are just a few of the amenities provided at Phulay Bay, a Ritz-Carlton Reserve. With beachfront dining, free beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a body wrap, a Thai massage, or a body scrub at Phulay Bay Spa, the onsite spa. At the 5 on-site restaurants, enjoy lunch, dinner, Mediterranean cuisine, and ocean views. The 24-hour health club offers yoga classes and fitness classes; other things to do include beach yoga, snorkeling, and kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a poolside bar and a terrace.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews give top marks for the helpful staff
Room features
All 54 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Children's slippers, childcare services, and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep soaking tubs
  • TVs with premium channels and DVD players
  • Balconies or patios, wardrobes/closets, and separate sitting areas

Awards and affiliations

Phulay Bay, a Ritz-Carlton Reserve is listed in the 2010 Condé Nast Traveler Hot List.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: THB 1,413 for adults and THB 707 for children
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Chomtawan
  • Dining Beyond
  • Jampoon Restaurant
  • Lae Lay Pavilion
  • Sri Trang

Things to do

  • 24-hour health club
  • 9-hole adjacent golf course
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Pilates classes
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking

More

  • 1 floor
  • 54 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 4155.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 3000.00 per night
  • New Year's Eve (December 31) Gala Dinner per adult: THB 42372
  • New Year's Eve (December 31) Gala Dinner per child: THB 21186 (from 7 to 14 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 1413 for adults and THB 707 for children
  • Airport shuttle fee: THB 3884 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: THB 3884 (one way), (from 4 to 11 years old)
  • Rollaway bed fee: THB 4155.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Phulay
Phulay Bay
Phulay Bay Reserve
Phulay Bay Ritz-Carlton
Phulay Bay Ritz-Carlton Reserve
Phulay Bay Ritz-Carlton Reserve Hotel
Phulay Bay Ritz-Carlton Reserve Hotel Krabi
Phulay Bay Ritz-Carlton Reserve Krabi
Ritz-Carlton Phulay Bay
Phulay Bay, a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay, A Ritz Carlton Reserve Krabi, Thailand
Ritz Carlton Krabi
Phulay Bay
A Ritz-Carlton Reserve Krabi
Ritz Carlton Krabi
a Ritz Carlton Reserve Hotel Nong Thale
Phulay Bay a Ritz Carlton Reserve

Frequently asked questions

Does Phulay Bay, a Ritz-Carlton Reserve have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Phulay Bay, a Ritz-Carlton Reserve pet-friendly?

No, pets are not allowed at this property.

How much is parking at Phulay Bay, a Ritz-Carlton Reserve?

Self parking and valet parking are free at this property.

What time is check-in at Phulay Bay, a Ritz-Carlton Reserve?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Phulay Bay, a Ritz-Carlton Reserve?

Check-out is at noon.

Does Phulay Bay, a Ritz-Carlton Reserve provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 3884 per vehicle applies.

Where is Phulay Bay, a Ritz-Carlton Reserve located?

This family-friendly Krabi hotel is located by the ocean, within a 15-minute walk of Tubkaek Beach and Hong Island. Khlong Muang Beach is 2.7 mi (4.4 km) away.

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Phulay Bay, a Ritz-Carlton Reserve Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 207 out of 235 reviews
Rating 8 - Good. 17 out of 235 reviews
Rating 6 - Okay. 9 out of 235 reviews
Rating 4 - Poor. 2 out of 235 reviews
Rating 2 - Terrible. 1 out of 235 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10

Best service ever
Stayed 3 nights in Apr 2025

10/10

Wow what can I say. First 5 star hotel, as noted with different reviews/stories, we did have a personal butler who helped arrange activities, dining, etc. made the experience so much easier. Of course, the staff was wonderful. Food was exceptional. No beach on property but still very luxurious and resort like. Finally, informed the hotel of our honeymoon stay and got a room upgrade and some other perks. Overall, 10/10, highly recommend this place!
Stayed 2 nights in May 2025

10/10

Beautiful in every way.
Stayed 5 nights in Feb 2025

10/10

All around exceptional.
Stayed 1 night in Jan 2025

10/10

Beautiful campus, top quality dining, great gym.
Stayed 3 nights in Jan 2025

10/10

.
Stayed 2 nights in Apr 2025

10/10

amazing staff and location. This is a must see for travelers
Stayed 7 nights in Jun 2024

10/10

Service and the stuff amazing and the hotel activities is excellent
Stayed 3 nights in Aug 2023

10/10

The luxury resort property is set in an area of outstanding natural beauty and offers daily activities for its guests to for an holistic holiday experience creating ever lasting memories
Stayed 4 nights in Aug 2023

10/10

An amazing and magical experience for the entire family. ❤️
Stayed 4 nights in Apr 2024

10/10

This was the best resort, service and overall experience we have ever had. Could not recommend more! Everyone went out of their way to make our honeymoon sooo special and the food drinks and amenities are mind blowing 💓
Stayed 3 nights in Mar 2024

10/10

Friendly staff. Made everything easy for us. Western standard resort for those who need the level of service.
Stayed 3 nights in Jan 2024

10/10

This resort is amazing and was the best part of our Thailand vacation. The property is beautiful and serine and was truly relaxing. The service is top notch and Jean took excellent care of us. If you get the opportunity to go to Krabi, do not hesitate to stay here, you will not regret.
Stayed 4 nights in Apr 2023

10/10

Had a great time here. We stayed here for 3 nights and enjoyed it. The view is unbelievable. The pool is beautiful, the rooms are fantastic, the staff is awesome. Habib was the best, one of the nicest and helpful people we met amongst this trip. Thank you Habib!
Stayed 3 nights in Aug 2023

10/10

Rarely do you call anything Ritz-related value for money, but this place is really unique. And extreme value for money compared to other 5-stars resorts in Krabi. Food is great, service is world class, the spa is amazing and the best options are the cheapest rooms - which are our favorite - and also the smaller beach villas. They have better location and feeling than the more expensive ones.
Stayed 2 nights in Mar 2023

10/10

Absolutely outstanding service- nothing is too much trouble and everything is set up to ensure that one is completely satisfied with every aspect of one’s experience. The level of comfort and relaxation we enjoyed is beyond that of anywhere else we have stayed in Thailand or most of Asia. More than 5 star service!
Stayed 9 nights in Jun 2023

10/10

10 stars! Wow what an experience! Customer service beyond anything I’ve seen. We arrived by a speed boat and were greeted by banquet Director, iced tea, towels etc. Our beach villa had a private pool, amazing amenities. We had personal butler Khun Yid, and he was beyond amazing. Everything customized with what’s up text service where you can ask for anything and team just makes it happen. Resort is incredible, spa was amazing, pool with swim up bar, restaurants, kids play room and more! Lots of complimentary activities (we did sunrise hike and visited small island) will definitely will be coming back

10/10

Wowed by the property! Our room had double king bed!!! I’ve never seen this in my life! We had a “standard” room I didn’t expected to have a suite, it had patio, jacuzzi, showers, walk in closets and more! We had private butler Khun Esther and she was beyond amazing, easy contact with what’s up text service made it so cool and accessible. Hotel service was beyond you will ever experience. It doesn’t have walking distance shopping around but we did go to the night market which was organized by out butler as well. Highly recommend this hotel it worth every dollar and more!
Stayed 2 nights in Jan 2024

10/10

If you’re looking for quiet, a beautiful room and property, great staff, and close (free) proximity to Hong Island, this is definitely the hotel for you. No matter what, you will have a guaranteed amazing stay. Your personal butler and the staff are so helpful and kind, they anticipate your needs before you do. The room is TO DIE FOR…as a bath tub connoisseur, I have to say this one takes the cake. It is much more of a romantic property than a party or social one, so if you’re looking for that type of experience, either bring the party with you or stay closer to the main part of the city. We were a solid 20-30 min outside of Ao Nong or downtown Krabi, but you can catch a taxi for 4-500 Bhat and catch a Tuk tuk back no problem. We also outsourced our activities through trip advisor and went ATV and zip lining but the staff was super helpful in contacting the agents themselves and reserving our appointments. They really are there to help you have the best stay possible. Hong Island is to die for- and is free with the hotel. The actual beach attached to the property is not ideal for laying out as its rocky but the pool makes up for it and so does the easy access to the surrounding beaches and islands. Lastly, book an extra day than you anticipate. You’re going to want a day to lounge outside of exploring and not just on the last day of the trip. Oh lastly, the spa is pretty great and so is the breakfast buffet!. Enjoy!
Stayed 4 nights in Apr 2023

10/10

W
Stayed 4 nights in Apr 2025

10/10

Hotel sublime avec un service irréprochable. Toujours bien attentionné le personnel répond à tous les souhaits avant même que ceux ci soient exprimés. La chambre est énorme avec douche et bain intérieur mais aussi extérieur. Piscine au bord de la plage incroyable. Petit déjeuner avec un choix fantastique.
Stayed 2 nights in Mar 2025

10/10

Stayed 2 nights in Jan 2025

10/10

Stayed 3 nights in Dec 2024

10/10

ホテル内で過ごすなら最高のファシリティです。アクティビティも充実していますし、プールやスパもとてもクオリティが高いです。クラビの街中を楽しみたいならやや離れた場所のロケーションになります。 日常の喧騒を離れてリラクゼーションを楽しむには最高のホテルです。
Stayed 3 nights in Dec 2024

10/10

Stayed 5 nights in Nov 2024