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The Windsor Castle

4.0 star property
Travelers find lakeside peace at this family-friendly retreat where kids enjoy the arcade room while everyone can play tennis on well-maintained courts

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Photo gallery for The Windsor Castle

View from property - The Windsor Castle (Kottayam)
2 outdoor pools - The Windsor Castle (Kottayam)
Lobby - The Windsor Castle (Kottayam)
Superior Suite | Premium bedding, minibar, in-room safe, desk - The Windsor Castle (Kottayam)
Premium bedding, minibar, in-room safe, desk - The Windsor Castle (Kottayam)
The Windsor Castle sits beside a lake offering a peaceful getaway with two poolside bars and a garden. Families appreciate the playground and arcade/game room, while everyone enjoys the sunny terrace. WiFi and express check-in/check-out make arrivals and departures hassle-free.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Superior Suite | Living area | LCD TV

Superior Suite

  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Basic Cottage, 1 Bedroom

Basic Cottage, 1 Bedroom | Living area | LCD TV

Basic Cottage, 1 Bedroom

  • Lake view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite

Premium bedding, minibar, in-room safe, desk

Superior Suite

  • Sleeps 2

View all photos for Basic Cottage, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Basic Cottage, 1 Bedroom

  • Sleeps 2

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • Sleeps 1

About the neighborhood

Located in Kottayam, The Windsor Castle is in the city center and on a lake. Kottayam Cheriyapally and Ettumanoor Mahadeva Temple are local landmarks, and some of the area's attractions include Vijay Beach Park and Kovalam Fish Market. Take an opportunity to explore the area for water adventures such as fishing. Visit our Kottayam travel guide
Map
Kodimatha, Kottayam, Kerala, 656039

What's nearby

  • Alappuzha Beach
    Alappuzha Beach
    55 min drive - 28.3 miles
  • Marari Beach
    Marari Beach
    59 min drive - 29.0 miles
  • Thirunakkara Mahadeva Temple
    3 min drive - 1.6 miles
  • Kumarakom Boat Jetty
    16 min drive - 8.7 miles
  • Kumarakom Backwaters
    18 min drive - 8.3 miles

Getting around

  • Kottayam Station
    11 min drive
  • Cochin International Airport (COK)
    174 min drive

Restaurants

  • KoCo
    3 min drive
  • Al Baik
    12 min walk
  • Hotel Aida
    1 min drive
  • Kargeen
    6 min walk
  • Costa Coffee
    12 min walk

About this property

The Windsor Castle

Upscale family-friendly hotel by the lake
Consider a stay at The Windsor Castle and take advantage of 2 poolside bars, a terrace, and a garden. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and a children's pool
  • Free self parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, supervised childcare (surcharge), and tour/ticket assistance
Room features
All 57 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • LCD TVs with premium channels
  • Electric kettles, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 6 floors
  • Banquet hall
  • Built in 2000
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: INR 2000
  • Christmas Eve (December 24) Gala Dinner per child: INR 2000 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: INR 2000
  • New Year's Eve (December 31) Gala Dinner per child: INR 2000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

Pool access available from 7:00 AM to 8:00 PM

Property is also known as

Windsor Castle Hotel Kottayam
Windsor Castle Kottayam
The Windsor Castle Hotel
The Windsor Castle Kottayam
The Windsor Castle Hotel Kottayam

Frequently asked questions

Does The Windsor Castle have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is The Windsor Castle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Windsor Castle?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Windsor Castle?

Check-out is at noon.

Does The Windsor Castle provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.

Where is The Windsor Castle located?

This family-friendly Kottayam hotel is located on a lake, within 3 mi (5 km) of Thirunakkara Mahadeva Temple, Nagambadam Stadium and Kottayam Cheriyapally. Kumarakom Backwaters and St. George Orthodox Church are also within 9 mi (15 km).

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Reviews

The Windsor Castle Reviews

6.6

6.6

Cleanliness

7.8

Location

6.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 42 reviews
Rating 8 - Good. 11 out of 42 reviews
Rating 6 - Okay. 7 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 8 out of 42 reviews

Reviews

Verified

10/10 Excellent

DHANESH

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff were friendly!
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

rekha

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
For quality accommodations
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose

Liked: Staff & service, room comfort
Ok
Stayed 10 nights in Nov 2025
Verified

6/10 Okay

Arun

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice and clean but service is sub par. Takes too long to get any items and little things like extra towels or toilet paper were hard to get
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

Bindubal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Clogged drains, toilets that don’t flush, phones don’t work. This hotel needs a complete renovation . The restaurant was subpar with minimal choices Would not recommend this hotel
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Philipp

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I am sorry to say, but the hotel was not worth the money. We paid 150 Euro for a night and for that money I expect way more than was offered there. We received a room without windows there was food tears on the floor, the wall were torn down partially and you could see the plumbing and it was super loud. It was not my first time in India and I booked rooms for much less money that were way better. Will not recommend .
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Sreyas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean. The rooms are almost falling down. Poor service
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Karan

Liked: Staff & service

Good place to stay

The resort was nice but the rooms need upkeep
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disorganised staff, run down Hotel. Loud guests who were disruptive and not managed by Hotel staff. Would not recommend
Stayed 2 nights in Mar 2019
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Good ambiance for the out side of the property Good place for walking and dine out But in side the property and and the leadership of the friendiffice has to be improve the customer support inter personal relationships
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

M

Disliked: Staff & service
Not parallel to price hotel staff was not honest before they promised something else and then they didn’t fulfill that
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

abe thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service and not comfortable

Rude front office staff with zero courtesy! Rooms very hot, AC not good. No windows!! No exhaust in wash room! Over all horrible. Not good for business travellers. I won't stay here again or recommend to anyone. May be good for wedding reception guests who don't need to stay but just need a room to change etc.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Alexander job

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Stay was good and comfortable. The manager at the restaurant went above his duty to see if the food was good and our stay comfortable.
Stayed 1 night in Jul 2018
Verified

4/10 Poor

Karim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dated place with poor service
Stayed 4 nights in Jul 2018
Verified

6/10 Okay

Beatriz

Disliked: Property conditions & facilities

Justo

Muy justo, parece que hace tiempo fue un buen hotel, pero ahora está viejo y descuidado. El agua caliente de l ducha tarda más de 10 minutos en salir.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stayed in a bungalow, lovely setting on canal. we were well looked after.
Verified

10/10 Excellent

Hendrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff. very professional
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though advertising premium channels, there were none except for some select english landguage news. The grounds to the hotel were very nice. The staff was attentive.
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

inderjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year eve at Windsor castle , kottayam

It was amazing , the staff was cooperative in providing the facilities . In the absence of the concerned personal the front desk manager hurried with for boat services . It was a memorable experience
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Cemal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

This is a 2 Star Hotel with US standards

Bed sheets and towels are very old and stained. There is no tissue in the room. While hotel staff are nice but not many speaks English. Which is unusual for India. It is a 2 star hotel with US standards.
Verified

4/10 Poor

Bill

Disliked: Cleanliness, property conditions & facilities, room comfort

Room

The room did not look clean. The room was very hot amd it took a long time to cool off. The bathroom was not clean and there was no hot water. I had to take cold shower. The hotel staff was OK. Yhe restaurent was OK. The restaurent staff was Ok. The food was OK. Overall, the the room was not worth the money.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Nice property but hotel itself needs fixing up

Stayed 3 nights. Rooms need updating. Mixed results with staff: some very friendly while others not so pleasant. Great property for strolling down to waterfront.
Verified

4/10 Poor

p j

Disliked: Cleanliness, property conditions & facilities, room comfort

comments

noisy maintenance work going on during afternoon hours on floor above our room without any intimation. stopped only after strong intervention by me with the management.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good

Very spacious and clean hotel. The staff were very good. Especiall Geno in the office went extra mile to process my request. Generally very Good and offerdable.