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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Property class: 4

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Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

A spacious lobby with high ceilings, large chandeliers, and a reception desk. - Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) (Kota Bharu)
A gym with multiple treadmills, a stair climber, and a row of exercise bikes. - Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) (Kota Bharu)
A spacious hotel lobby with multiple seating areas, a large chandelier, and a television screen. - Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) (Kota Bharu)
An indoor swimming pool with a star-shaped design, surrounded by plants and a covered area with seating. - Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) (Kota Bharu)
A modern, curved seating area with a central table, upholstered in light fabric, and a decorative ceiling feature. - Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) (Kota Bharu)
You can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Premier King

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Premier Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Executive Premier Twin

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Premier King

A hotel room with a large bed, a desk with a chair, a small table, a lamp, and a curtain-covered window.

Executive Premier King

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room King

A hotel room with a large bed, two chairs, a desk, and a television.

Deluxe Room King

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room Twin

A hotel room with two beds, a nightstand with a lamp, a framed picture on the wall, and a wooden headboard.

Deluxe Room Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Premier King

A hotel room with a bed, a desk, a chair, a sofa, and a large mirror.

Deluxe Premier King

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe King

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Club Deluxe King

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a desk with a computer, two armchairs, a small table, and a window with curtains.

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Kota Bharu Suite

A hotel room with a large bed, two bedside tables with lamps, a decorative headboard, and a window with curtains.

Kota Bharu Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Club Deluxe Twin

A hotel room with two beds, a desk, a chair, a large painting on the wall, and a patterned carpet.

Club Deluxe Twin

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Premier King

A hotel room with a large bed, a desk with a computer, two chairs, a window with curtains, and a lamp on each side of the bed.

Executive Premier King

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Premier Twin

A hotel room with two beds, a desk, and a chair.

Executive Premier Twin

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

Located in Kota Bharu, Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) is connected to a shopping center. State Museum and Muzium Negeri Kelanta are cultural highlights, and some of the area's attractions include Cultural Centre and Street Art. Take an opportunity to explore the area for water adventures such as water skiing. Visit our Kota Bharu travel guide
Map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150

What's nearby

  • Billion Shopping Centre
    2 min walk - 0.1 miles
  • Kota Bharu Mall
    14 min walk - 0.8 miles
  • Sultan Mohammad IV Stadium
    19 min walk - 1.0 mile
  • Kelantan Golf & Country Club
    3 min drive - 1.7 miles
  • Siti Khadijah Central Market
    4 min drive - 1.9 miles

Getting around

  • Wakaf Bharu Station
    11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    18 min drive

Restaurants

  • Ayang Cafe
    4 min walk
  • Nasi Lemak Dusun Muda
    4 min walk
  • Gano Kopitiam
    1 min walk
  • Kedai Patti Ayub
    4 min walk
  • Nasi Berlauk Malam Sudin Kubis
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (MYR 60 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 59 for adults and MYR 30 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty
  • R Kitchen
  • R Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14,284 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 110 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 59 for adults and MYR 30 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a pool?

Yes, this property has an outdoor pool.

Is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of MYR 220 per vehicle applies.

Where is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) located?

Located in the heart of Kota Bharu, this hotel is within a 15-minute walk of Billion Shopping Centre and Kota Bharu Mall. Cultural Centre and Sultan Mohammad IV Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

8.4

Very Good

8.4

Cleanliness

7.4

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 149 out of 354 reviews
Rating 8 - Good. 132 out of 354 reviews
Rating 6 - Okay. 53 out of 354 reviews
Rating 4 - Poor. 14 out of 354 reviews
Rating 2 - Terrible. 6 out of 354 reviews

Reviews

Verified review

10/10 Excellent

Maimunah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel condition, professional staffs and great breakfast spread.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Chee Chai

Liked: Cleanliness, staff & service, property conditions & facilities
stayed in a refurbished room that featured new carpeting and a very comfortable bed, making the overall stay relaxing and enjoyable.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Siti

Liked: Cleanliness, staff & service, room comfort
Great location. Awesome staff!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb breakfast spread !
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will I Return. YES

Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this hotel

This hotel is absolutely gorgeous! Bed comfortable and clean. Staff very friendly. Food exceptional! The Billion Mall is connected so you don’t even need to leave the building to shop for fresh foods, clothing, electronics or sweet treats. There is a bowling alley on the fourth floor which was really fun as well. Really enjoyed this hotel. Be aware that there is no airport shuttle as the website advertises though, however the staff will arrange a taxi, make sure to have cash to pay the taxi if you choose that route. We ended up just doing Grab instead. Don’t expect a mini bar or soft drinks as advertised either. Lighting the room is a bit tricky, but once you figure it out the room lighting is great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Roselind

Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Stayed 2 nights in Nov 2024
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Needs some care and attention!

The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Mahboob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel , clean, comfortable , helpful staff, great breakfast choice and great value. Had a meal in the restaurant near reception and it was excellent. Staff are so polite and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Rusdi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff are adorable, so pleasant and always a smile on their face, we had the kota bahru suite and wow wow wow didn't want to leave, breakfast was amazing, so much choice and lots made to order,
Stayed 1 night in May 2026
Verified review

10/10 Excellent

DB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, next to shopping mall
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia was great ❤️ and the security guard
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Izahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit run down for this hotel need refurbishment
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean and okay
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

mamizu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spacious room.. cant enjoy the pool coz its raining
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Decent Place

normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022