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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

4.0 star property
Central hotel with 2 restaurants connected to a shopping center in Kota Bharu

Choose dates to view prices

Photo gallery for Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Lobby
Exterior
Outdoor pool
Daily buffet breakfast (MYR 42 per person)
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Deluxe Room King

Deluxe Room King | Minibar, in-room safe, desk, soundproofing

Deluxe Room King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, soundproofing

Executive Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room Twin

Minibar, in-room safe, desk, soundproofing

Deluxe Room Twin

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, desk, soundproofing

Club Deluxe Twin

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Kota Bharu Suite

Kota Bharu Suite | Minibar, in-room safe, desk, soundproofing

Kota Bharu Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, desk, soundproofing

Club Deluxe King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier King

Deluxe Premier King | Minibar, in-room safe, desk, soundproofing

Deluxe Premier King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exec Premier King

Exec Premier King | Minibar, in-room safe, desk, soundproofing

Exec Premier King

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Hair dryer
Separate bathtub and shower
Private bathroom
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Premier Room

Minibar, in-room safe, desk, soundproofing

Deluxe Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Kota Bahru Suite

Living area | LCD TV

Kota Bahru Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Club Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Premier King

Minibar, in-room safe, desk, soundproofing

Executive Premier King

  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Twin Room

Interior

Club Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Premier Twin

Separate tub and shower, free toiletries, hair dryer, towels

Executive Premier Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Minibar, in-room safe, desk, soundproofing

Family Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Club Junior Suite

Living area | LCD TV

Club Junior Suite

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Kota Sri Mutiara Jln Yahya Pet, Kota Bharu, Kelantan, 15150

What's nearby

  • Billion Shopping Centre - 2 min walk - 0.1 miles
  • Kota Bharu Mall - 14 min walk - 0.8 miles
  • Siti Khadijah Central Market - 3 min drive - 1.7 miles
  • Muhammadi Mosque - 4 min drive - 1.9 miles
  • Hospital Universiti Sains Malaysia - 5 min drive - 2.9 miles

Getting around

  • Wakaf Bharu Station - 11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 18 min drive

Restaurants

  • ‪Ayang Cafe - ‬4 min walk
  • ‪A.M Tarbush Restaurant - ‬3 min walk
  • ‪Nasi Kukus Abe Mie - ‬8 min walk
  • ‪Nasi Berlauk Mok Noh Telipot - ‬8 min walk
  • ‪Palm Terrace Cafe - ‬3 min walk

About this property

Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

Upscale hotel connected to a shopping center
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel). At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, an elevator, and free newspapers
  • Concierge services, luggage storage, and a banquet hall
Room features
All 298 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (MYR 60 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 15 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 42 for adults and MYR 21 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Dynasty
  • R Kitchen
  • R Lounge

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 14,284 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 13 2025 to May 31 2025 (dates subject to change):
  • One of the swimming pools
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 120.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 42 for adults and MYR 21 for children
  • Fee for wired internet in public areas: MYR 60 per night (rates may vary)
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 8)
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kota Bharu
Hotel Kota Bharu Renaissance
Hotel Renaissance Kota Bharu
Kota Bharu Hotel Renaissance
Kota Bharu Renaissance
Kota Bharu Renaissance Hotel
Renaissance Hotel Kota Bharu
Renaissance Kota Bharu
Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel Kelantan
Grand Renai Hotel
Grand Renai Kota Bharu
Grand Renai
Kota Bharu Renaissance
The Grand Renai Hotel Kota Bharu
Renaissance Kota Bharu Hotel
The Grand Renai

Frequently asked questions

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) have a pool?

Yes, this property has an outdoor pool. One of the pools will be unavailable from April 13 2025 to May 31 2025 (dates subject to change).

Is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 15 per day.

What time is check-in at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of MYR 220 per vehicle applies.

Where is Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) located?

Located in the heart of Kota Bharu, this hotel is within a 15-minute walk of Billion Shopping Centre and Kota Bharu Mall. Sultan Mohammad IV Stadium and Muzium Negeri Kelanta are also within 1 mi (2 km).

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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel) Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 330 reviews
Rating 8 - Good. 129 out of 330 reviews
Rating 6 - Okay. 47 out of 330 reviews
Rating 4 - Poor. 14 out of 330 reviews
Rating 2 - Terrible. 4 out of 330 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rusdi Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time at the Renai Hotel. The staff at the reception desk were always very helpful. The staff at breakfast were friendly and kept the area clean. Housekeeping was also very helpful and generous.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alia was great ❤️ and the security guard
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 2 nights and I thought it was great - large hotel, well furnished, good gym & pool and close to everything in Kota Bharu.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb breakfast spread !
Stayed 1 night in Aug 2023

6/10 Okay

Tan

Liked: Cleanliness, staff & service
Overall condition is acceptable except cleanliness. The breakfast is nice.
Stayed 1 night in Sep 2024

8/10 Good

Chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is comfortable and newly refurbished. Reasonable price for a 5 stars hotel standard. Good choice of breakfast selection too.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there b4, perhaps 10 yrs ago. Good friendly staff
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit run down for this hotel need refurbishment
Stayed 2 nights in Feb 2024

10/10 Excellent

Roselind

Liked: Staff & service
Room is big but old. Toilet needs renovation as it look old, dirty and mold were everywhere. However, the plus point was the Front Desk staff. They were friendly and helpful, especially Hanis and her team who’s worked on 21/10/24 evening.
Stayed 1 night in Oct 2024

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Goh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will I Return. YES

Clean and comfortable. The breakfast was nice. Try the 1/2 boiled egg. Made to perfect. Room was spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Izahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance,good service and located right in the heart of the city. On the flip side breakfast was not as good, skipped it.
Stayed 1 night in May 2022

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023

10/10 Excellent

AIZAT HILMI ZAMZAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Decent Place

normal room is ok. quarantine room has lots of ants which come when they smell food on table.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staffs are friendly and helpful and the hotel build is grand lavish. Point to the management, I stayed in 11th storey. there are birds nested on the ceiling around lift compound, and strong stench of pigeon manure detected. Despite I am there just for minutes waiting for lift to come, but this really turn me off. Mall beside hotel are under renovation and most shops are closed. I saw local family coming out from building with chips and grocery but I can't find supermarket inside. This made the hotel dull as I do not have much place to go (gym also under renovation)
Stayed 2 nights in Nov 2024

8/10 Good

Shabnam

Liked: Cleanliness, staff & service, amenities
Renovations needed for this beautiful hotel. Remove old smelly carpet, painting hallways and needs new mattress. Need glass cleaning from outside. Other than that it is a beautiful place to stay.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Needs some care and attention!

The hotel is definitely looking tired. The swimming pool is uncared for, cold and unfriendly and inhabited by pigeons. The in-house restaurant (Chinese) is diabolical…where the service was appalling, the food bland and ones conversation was drowned out by the wailing karaoke next door. The air-conditioning couldn’t be altered in the room so it was constantly cold and whilst well furnished it needs redecorating. The breakfast however was varied and pleasant. No decaffeinated drinks available and NO alcohol on sale in the hotel at all.
Stayed 2 nights in Jun 2024

6/10 Okay

Chee

Disliked: Cleanliness, property conditions & facilities

A glimpse into the past

This is an old-fashioned grand hotel which unfortunately has been allowed to go into a decline. The decorative condition is appalling in places, eg paper peeling off one wall in our room and water leak damage in the corridor ceiling. If this kind of thing was repaired immediately, the hotel could be so much better. Breakfast had a huge variety of food, although not all was good quality. Car parking when we arrived was chaotic as there was a truck blocking direct access to the car park. Nevertheless it was all tolerable for the cheap rate we paid.
Stayed 1 night in Feb 2024

10/10 Excellent

Hui Tze

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kiet rhee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Semua ok

Semua ok
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025