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Grand Riverview Hotel

4.0 star property
Hotel in Kota Bharu with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Grand Riverview Hotel

Exterior
Premier Double or Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes
Outdoor wedding area
Lobby lounge
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • Housekeeping
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Double or Twin Room, Non Smoking

Premier Double or Twin Room, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Premier Double or Twin Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Suite (Room)

Premier Suite (Room) | 1 bedroom, in-room safe, desk, blackout drapes

Premier Suite (Room)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Bathrobes
Private bathroom
Rainfall showerhead
Separate bathtub and shower
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Deluxe Double or Twin Room, 1 Bedroom | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
Rainfall showerhead
Coffee/tea maker
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

1 bedroom, in-room safe, desk, blackout drapes

Premier Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Deluxe

1 bedroom, in-room safe, desk, blackout drapes

Premier Deluxe

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Living area | 32-inch flat-screen TV with satellite channels, TV

Suite

  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Restaurant
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Renai Hotel Kota Bahru (formerly known as The Grand Renai Hotel)

About the neighborhood

Map
Jalan Post Office Lama, Kota Bharu, Kelantan, 15000

What's nearby

  • Siti Khadijah Central Market - 5 min walk - 0.3 miles
  • Muhammadi Mosque - 5 min walk - 0.3 miles
  • Temenggor Lake - 7 min walk - 0.4 miles
  • Kota Bharu Mall - 17 min walk - 0.9 miles
  • Hospital Universiti Sains Malaysia - 8 min drive - 5.0 miles

Getting around

  • Wakaf Bharu Station - 11 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra) - 16 min drive

Restaurants

  • ‪Restoran Hakim Maju - ‬2 min walk
  • ‪Guan Xiang Kopitiam - ‬3 min walk
  • ‪Burger Boy - ‬3 min walk
  • ‪Tiny Elephant - Soft Serve & Coffee - ‬2 min walk
  • ‪Nasi Kak Wok Atas Parking - ‬2 min walk

About this property

Grand Riverview Hotel

Upscale hotel in the city center
You can look forward to a terrace, dry cleaning/laundry services, and a bar at Grand Riverview Hotel. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and local cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and 1 meeting room
  • A front-desk safe, a gift shop, and concierge services
Room features
All 299 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate tubs/showers
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chao Yuan
  • D Brasserie
  • The View

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 27,437 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Cribs (infant beds) are available for MYR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 18.00 for children
  • Crib (infant bed) fee: MYR 100.0 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel
Grand Riverview Kota Bharu
Grand Riverview
Grand Riverview Hotel Kota Bharu, Kelantan
Grand Riverview Hotel Hotel
Grand Riverview Hotel Kota Bharu
Grand Riverview Hotel Hotel Kota Bharu

Frequently asked questions

Does Grand Riverview Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Riverview Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Riverview Hotel?

Self parking is free at this property.

What time is check-in at Grand Riverview Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riverview Hotel?

Check-out is at noon.

Where is Grand Riverview Hotel located?

Located in the heart of Kota Bharu, this hotel is within a 5-minute walk of Street Art and Padang Merdeka. Siti Khadijah Central Market and Muzium Islam are also within 10 minutes.

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Grand Riverview Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 68 out of 284 reviews
Rating 8 - Good. 129 out of 284 reviews
Rating 6 - Okay. 54 out of 284 reviews
Rating 4 - Poor. 23 out of 284 reviews
Rating 2 - Terrible. 10 out of 284 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Asmirul Asraf bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's easily accessible from all tourist spot
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Great staff, scrumptious breakfast and great location!!
Stayed 5 nights in Mar 2024

10/10 Excellent

fizee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has river and city views. Spacious and comfortable room. Worth the price I paid. Close to the market and easy to walk to find restaurants or eateries
Stayed 1 night in Aug 2024

8/10 Good

Saridan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Kota Bharu

Strategic location in Kota Bharu City.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and pleasurable movement from check in to check out. Ample lift service hence minimizing congestion.
Stayed 1 night in Jul 2022

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

A better hotel in the past.

Nice hotel centrally located. Good gym and pool. I liked the room except the AC could only be switched on or off - the thermostat did not work. And the window no longer opens - it was screwed shut, which made the air in the room very stale.
Stayed 2 nights in Jan 2024

4/10 Poor

Ahmad Hazem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCES

Bad Counter / Reception Services.
Stayed 2 nights in Sep 2024

6/10 Okay

Yacob

Old property, limited toiletries
Stayed 2 nights in Sep 2023

4/10 Poor

WR

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great friendly staffs. The hotel room are so run down that most of the stuffs are spoiled. Cloaked bath tub, hot water not working at times, Soaked carpets, smelly blanket due to high humidity etc etc. The condition of the stay dont justify 4 stars at all.
Stayed 2 nights in Feb 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Centrally Located, Full-Service Hotel

This is a centrally located hotel with two restaurants. I chose this hotel primarily for the onsite restaurants and river view. Sometimes it is easier to eat there than to search for a restaurant outside the hotel, especially if you are new to the area, or do not know where to go. I would say, if you have plenty of time, a little walking could take you to some other eateries as well. If spice is not a problem, you could be enjoying some of Kelantan's exotic cuisines, such as Haji Ismail Sumatra Restaurant. and Meena Curry House, and for a very reasonable price. The roti prata is quite different from those in Singapore and is available at Mars Cafe. If you enjoy Chinese food, there is a hawker center approx. 10 min. walk from the hotel. You could easily walk to nearby museums and attractions, as well as the handicraft center (shopping for souvenirs) from this hotel. The lobby staff (including the doormen/doorwomen) were courteous and helpful. If you need to go anywhere, they could assist you with a taxi. The hotel laundry service is excellent with a superb turnaround time (i.e. they deliver by the promised day and time). I enjoyed my stay here and I think you would too.
Stayed 5 nights in Sep 2022

8/10 Good

Amel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

eine Katastrophe in jeder Beziehung. Hotels.com so

Stayed 3 nights in Jan 2025

10/10 Excellent

fizee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. will came again
Stayed 2 nights in Aug 2024

10/10 Excellent

LU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

zulkifli

Stayed 1 night in Aug 2024

8/10 Good

Muhamad Fadir

Stayed 1 night in Aug 2024

8/10 Good

Faeizal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Muhamad Fadir

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Elaine

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Zaliza

Stayed 3 nights in Oct 2023

10/10 Excellent

Abu Hasan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023

6/10 Okay

norizan

Stayed 1 night in Jun 2023

10/10 Excellent

Haizar Fariz

Stayed 1 night in May 2023

6/10 Okay

Alfred

Liked: Staff & service

Würden das hotel nicht mehr wählen

Es handelt sich um ein typisches Hotel, bei dem die Fotos im Internet, die Außenansicht und die Eingangshalle ein wunderbares Bild zeigen. Die Zimmer inkl. Bad und auch der Pool lassen aber dann doch einige Wünsche offen. Wir würden das nächste Mal ein anderes Haus (z.B. das IBIS) wählen.
Stayed 2 nights in Feb 2023