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Grand Riverview Hotel

Property class: 4

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Photo gallery for Grand Riverview Hotel

A multi-story hotel with a central courtyard, featuring a large entrance and a parking area with cars. - Grand Riverview Hotel (Kota Bharu)
A modern reception area with a reception desk, a seating area with white sofas, and a large pillar. - Grand Riverview Hotel (Kota Bharu)
A pool area with a clear view of the pool, surrounding lounge area, and a building with large windows. - Grand Riverview Hotel (Kota Bharu)
An outdoor event space with white doors adorned with greenery, tables set for an event with purple sashes, and a backdrop with pink drapes. - Grand Riverview Hotel (Kota Bharu)
A dining area with a table set for four, chairs with intricate cut-out designs, a vase with a red flower, and a view of a body of water through large windows. - Grand Riverview Hotel (Kota Bharu)
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Grand Riverview Hotel. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and local cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premier Room Twin

A hotel room with two beds, a nightstand with a vase of flowers, and a red accent wall.

Premier Room Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking

A hotel room with two beds, a bedside table with a lamp, and a vase with flowers.

Premier Twin Room, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Suite (Room)

A hotel room with a large bed, a bedside table, a lamp, and a red carpet.

Premier Suite (Room)

  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe Twin Room, Non Smoking

Room

Premier Deluxe Twin Room, Non Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Deluxe King

A hotel room with two beds, a nightstand with a vase of flowers, and a red accent wall.

Premier Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

Two beds with white linens, a bedside telephone, and a lamp.

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Deluxe King Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Premier Deluxe King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room, Non Smoking

A hotel room with a bed, bedside table, lamp, chair, and a small table with a vase of flowers.

Premier King Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Kota Bharu, Grand Riverview Hotel is in the city center and near the airport. Istana Batu and Handicraft Village and Craft Museum are cultural highlights, and some of the area's attractions include Street Art and Cultural Centre. Visit our Kota Bharu travel guide
Map
Jalan Post Office Lama, Kota Bharu, Kelantan, 15000

What's nearby

  • Siti Khadijah Central Market
    5 min walk - 0.3 miles
  • Muhammadi Mosque
    5 min walk - 0.3 miles
  • Istana Jahar
    5 min walk - 0.3 miles
  • Handicraft Village and Craft Museum
    7 min walk - 0.4 miles
  • Sultan Mohammad IV Stadium
    15 min walk - 0.8 miles

Getting around

  • Wakaf Bharu Station
    12 min drive
  • Kota Bharu (KBR-Sultan Ismail Petra)
    18 min drive

Restaurants

  • Guan Xiang Kopitiam (冠香咖啡店)
    4 min walk
  • Ozarah cafe
    3 min walk
  • Tiny Elephant Soft Serve & Coffee
    2 min walk
  • Sixteen Bistro
    4 min walk
  • Little Switzerland
    2 min walk

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: MYR 38 for adults and MYR 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chao Yuan
  • D Brasserie
  • The View

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 27,437 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38.00 for adults and MYR 18.00 for children
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Frequently asked questions

Does Grand Riverview Hotel have a pool?

Yes, this property has an outdoor pool.

Is Grand Riverview Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Riverview Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Riverview Hotel?

Check-out is at noon.

Where is Grand Riverview Hotel located?

Located in the heart of Kota Bharu, this hotel is within a 5-minute walk of Street Art and Padang Merdeka. Siti Khadijah Central Market and Muzium Islam are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Riverview Hotel Reviews

7.6

Good

7.8

Cleanliness

7.6

Location

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 73 out of 296 reviews
Rating 8 - Good. 134 out of 296 reviews
Rating 6 - Okay. 55 out of 296 reviews
Rating 4 - Poor. 23 out of 296 reviews
Rating 2 - Terrible. 11 out of 296 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! Great staff, scrumptious breakfast and great location!!
Stayed 5 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's easily accessible from all tourist spot
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is near the river and also city. My room is facing the city view with beautiful morning sunrise.
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Kota Bharu

Strategic location in Kota Bharu City.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has river and city views. Spacious and comfortable room. Worth the price I paid. Close to the market and easy to walk to find restaurants or eateries
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

A better hotel in the past.

Nice hotel centrally located. Good gym and pool. I liked the room except the AC could only be switched on or off - the thermostat did not work. And the window no longer opens - it was screwed shut, which made the air in the room very stale.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Should provide mire parking space, other than that overall excellent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just nice.. will came again
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth and pleasurable movement from check in to check out. Ample lift service hence minimizing congestion.
Stayed 1 night in Jul 2022
Verified review

6/10 Okay

Old property, limited toiletries
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great friendly staffs. The hotel room are so run down that most of the stuffs are spoiled. Cloaked bath tub, hot water not working at times, Soaked carpets, smelly blanket due to high humidity etc etc. The condition of the stay dont justify 4 stars at all.
Stayed 2 nights in Feb 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD EXPERIENCES

Bad Counter / Reception Services.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Centrally Located, Full-Service Hotel

This is a centrally located hotel with two restaurants. I chose this hotel primarily for the onsite restaurants and river view. Sometimes it is easier to eat there than to search for a restaurant outside the hotel, especially if you are new to the area, or do not know where to go. I would say, if you have plenty of time, a little walking could take you to some other eateries as well. If spice is not a problem, you could be enjoying some of Kelantan's exotic cuisines, such as Haji Ismail Sumatra Restaurant. and Meena Curry House, and for a very reasonable price. The roti prata is quite different from those in Singapore and is available at Mars Cafe. If you enjoy Chinese food, there is a hawker center approx. 10 min. walk from the hotel. You could easily walk to nearby museums and attractions, as well as the handicraft center (shopping for souvenirs) from this hotel. The lobby staff (including the doormen/doorwomen) were courteous and helpful. If you need to go anywhere, they could assist you with a taxi. The hotel laundry service is excellent with a superb turnaround time (i.e. they deliver by the promised day and time). I enjoyed my stay here and I think you would too.
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
プールは広くて良かった。朝食も品数が多くてまずまず。但し、周囲にコンビニなどはなく、繁華街まで離れているのが難であった。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastica struttura purtroppo ci sono stato solo una notte ma molto confortevole lo consiglio
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Staff & service

Würden das hotel nicht mehr wählen

Es handelt sich um ein typisches Hotel, bei dem die Fotos im Internet, die Außenansicht und die Eingangshalle ein wunderbares Bild zeigen. Die Zimmer inkl. Bad und auch der Pool lassen aber dann doch einige Wünsche offen. Wir würden das nächste Mal ein anderes Haus (z.B. das IBIS) wählen.
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice view near the riverside, friendly staffs, good food.
Stayed 3 nights in Jun 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities

one night in Kota Bahru for business trip

Comfortable stay but hotel needs proper maintenance. a quiet part of town
Stayed 1 night in May 2022
Verified review

8/10 Good

Table lamp and lamp shade were dusty. Room smell is unpleasant. The food for sahur is limited and no variety. The towels were torn and greyish color. Lamp stand is unavailable thus the room was not that bright begin with. The price was not reasonable with the service. But the staff especially the parking staff was very friendly and helpful.
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i wish to cross the river by jet ski or boat to join playing football with villagers
Stayed 2 nights in Mar 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Dissappointed

I booked seaview room as mentioned in the description, but what I have been given was cityview room. The most dissappointed for me was I have to smell smoke along the way to my room, hence i got flu caused of that.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm and nice
Stayed 1 night in Jan 2022
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
Bathtub bulb does not work... No toothbrush prepared...
Stayed 1 night in Jan 2022